Website claims high quality e-smokes but they are all cheap china knock offs. I paid 90$ for a vape…read moreunit and I knocked it of my stand that is less then a meter high onto carpet and the screen cracked, since it happened within a week i brought it back and was refused a refund or even in store credit. I was told that "I can't send these back to china". There is no warranty offered on merchandise or even a no refund sign in the shop. When I inquired abut the refund the shop clerk got aggressive with me on the brink of yelling. after visiting the store several times over the past few weeks and spending several hundred dollars there I was shocked at how rude and disrespectful the clerk was with me.Very poor business model and terrible customer service, shabby merchandise, I will never step foot in that store again.

This is by far my favorite Vape shop.Its a little out of the way but worth the trip.The customer…read moreservice is exellent,the variety in juice brands is top notch and the selection of mods and other tech is really spectacular compared to some other shops.

This is the only place I shop, I will shop online if they don't have what I am looking for (such as…read moreflavor concentrates). Top notch staff. They are more concerned with making repeat sales than a quick sale. In other words, they preach safety first. They know their products, uses and limitations. If one salesperson does not know about a product, they will refer you to the one who does, rather than BS you for a sale. One thing I did like, when purchasing my first regulated box mod (the part that holds the batteries), is that even given a budget (say up to $300) they will determine what best suits YOUR needs, and not what brings in the most profit. I did just that. I gave the salesperson a Dollar amount cap and they came in well below that, about half actually, and I got literally every thing I needed. A regulated 100w mod, a tank, atomizers, e-juice, batteries (high quality-they don't even carry budget batteries) some wire, cotton, an ohm meter, 30 minutes or so of Q/A safety information, and even gave a discount and a couple freebies. (like a few feet of wire to play with *play meaning twist into unusable coils while learning* lol. I'm not saying anything for or against other local shops, since I only shop here, but I will say, I will recommend this shop to anyone new to vaping and e-cigs. I will add, that having worked for years in retail and customer service, I am very picky about where I shop on a regular basis, and as such, I come to this store as my first stop for anything I need related to vaping.

Very good service, good selection, competitive price. Now it is my only place to get my juicesread more

I tried this place on a whim and was surprised and impressed. Very small, but they have an amazing…read morerange of products. They know their stuff in depth and really listen to the customer. The result is you walk out with exactly what you wanted. I don't go anywhere else now.

I was a customer since day 1 and they always had everything i wanted. Now they never have the coils…read moreI need, Bought the Vaporesso's Orca Solo, and now they dont have the coils same as with the Kanger Tech EVOD. I will only go back there once tomorrow to use my puffs then I will start at a new store. Bad run and managed

I have only been dealing with this store for around 3 months. I have used many vapor places over…read morethe past 4 years but for one reason or another left to find another. The staff at vapor trail on Sackville drive are very knowledgeable, helpful and will go the extra mile for you. I pass two other vapor shops on my way to vapor trail because they are worth the effort. Thank you to the staff and management of Vapor Trail on Sackville Drive. Lindsay Sheppard

Been shopping here for years until today, place seems money hungry and don't care about there…read morecustomers. Woman rushed the sale and sold me the wrong product, didn't even get to my vehicle and I started reading the box and noticed it's not even remotely what I had went in and asked for, so I walked back in and asked her nicely if she could exchange it or even give store credit because SHE just sold me the wrong item... She just smiles and says no, when I literally wasn't even out the door longer than 3-4 minutes. Crazy how an employees incompetence to know the products they're selling ends up being your fault. Anyway won't burn me again, if you're looking for quality product and customer service to match seriously do yourself a favour and shop anywhere but here.

The Smoker's Corner is great! The customer service is exceptional, the pretty lady gave me all kids…read moreof ideas. You go Girl!

Great spot for all your vaping needs. Super welcoming cool environment, really cool vibe. They have…read morea vast array of products and the owner is a super cool guy, very helpful. This is definitely a shop you should check out. Also the fish tank they have in there is incredible.

Three of these guys are amazing, there is one who is exceptionally short with people and…read morecondescending. Have gone to them when my regular place is closed as they were highly recommended, my tank broke and they gave me one that he said was the best... well I have gone through two bottles of juice just trying to keep some in it. All it does is leak, yes the rings are in place etc. etc. it was just junk, same thing happened with a mod they sold me. Junk. Juice wise they are the best. If they got rid of the rude guy who just wants your money and not able to get any answers on anything it would be a great place.