This is the only place I shop, I will shop online if they don't have what I am looking for (such as flavor concentrates). Top notch staff. They are more concerned with making repeat sales than a quick sale. In other words, they preach safety first. They know their products, uses and limitations. If one salesperson does not know about a product, they will refer you to the one who does, rather than BS you for a sale.
One thing I did like, when purchasing my first regulated box mod (the part that holds the batteries), is that even given a budget (say up to $300) they will determine what best suits YOUR needs, and not what brings in the most profit. I did just that. I gave the salesperson a Dollar amount cap and they came in well below that, about half actually, and I got literally every thing I needed. A regulated 100w mod, a tank, atomizers, e-juice, batteries (high quality-they don't even carry budget batteries) some wire, cotton, an ohm meter, 30 minutes or so of Q/A safety information, and even gave a discount and a couple freebies. (like a few feet of wire to play with *play meaning twist into unusable coils while learning* lol.
I'm not saying anything for or against other local shops, since I only shop here, but I will say, I will recommend this shop to anyone new to vaping and e-cigs.
I will add, that having worked for years in retail and customer service, I am very picky about where I shop on a regular basis, and as such, I come to this store as my first stop for anything I need related to vaping. read more