It's my first time stepping foot on this campus for a lab tour. My guide was one of the lab…read moremanagers where he was informative and friendly. I learned the process from the time a specimen is collected to its disposal. The 'Connection Kitchen' is an open concept where we got to try some food/drinks. The meeting was held on the other side where the was a 'stage'. I also saw the impressive gym with a TRX station and some rowing machines. There're gender neutral bathrooms as well as the traditional ones. Everyone I met was friendly and they seem to enjoy working there!

Five stars for the people, 0 stars for the company…read more Wissam was awesome. Efficient, kind, and drew my blood perfectly. She answered all my questions and it was clear she was doing all she could to keep things moving despite being completely overbooked and understaffed. Labcorp clearly prioritizes profit over people, they deliberately overbook their appointments knowing fully that their locations are never staffed well enough to handle the amount of appointments booked. You can expect a wait even if you have an appointment. It's very much not the fault of any of the staff at the location though. Labcorp--treat your employees better! Your customers and employees both suffer when you run your locations like this.

I went to Labcorp several months ago to get a test to find out how many Covid antibodies I had in…read moremy system. I have a friend in western United states that does this twice a year and if he count is high enough she doesn't need a vaccination. I paid $105.00 in advance for the test and I would get the results back in 24 hours. Five cdays later I called and they said they mailed them out. Several days I received the results. No antibody count! I visited my doctor last week and showed him the test and told him why I took it. In a very professional way he said he wouldn't have taken it as it doesn't make any sense! So I am out $105.00 with no information. WhenI initial went to the office there seemed to be something other than a testing facility and it didn't seem very professional. I was right!

I came in here to get a baseline of my "general health" to use towards fitness goals. They…read moredefinitely exceeded expectations here. The space is open, inviting and great. I worked with Judy who was very pleasant, thorough and provided a lot of knowledge. I did their intro special package which is the 3D body scan + DEXA scan. The 3D body scan is relatively simple to get your measurements. Pro tip: wear form fitting clothing. The process is about 5 minutes with the scan taking about 1 minute. I did the DEXA scan next which was maybe about 10 minutes long for the process, and about 5-6 minutes for the actual scan. Here's the lengthy part: absorbing the information. I'd say I have a basic foundation coming into this, but Judy was exceptional in providing me information that I needed to understand all the data. I'd say this is where you spend most of your time. Judy was NOT pushy at all in "selling." I think the information does that itself and I'm looking forward in seeing the comparison when I come back again to get tested (hopefully with the VO2 Max and RMR scan as well)!

The space is beautiful-- clean, modern, and simple with bright lighting. There's Kerig coffee for…read moreyou to enjoy, which is perfect for a morning appointment. Jessica was helping me this morning and she was wonderful. Helped you set up on the machine, give clear instructions, and and was really knowledgeable about all the information when you look over your stats. I bought one of the packages at a previous event and just had my first appointment! There are various packs to choose from depending on what you want. This session, I got the 3D Body Scan and the DEXA. The 3D Body Scan is very fast, less than 1 min. You stand on a rotating circular board and it's best to wear tight fitting clothes or strip to your bra/undies. TIP: If you have long hair, tie it up so you get your neck circumference accurately. After the scan, you'll get a PDF that shows your lots of body measurements and other items like body fat %. This is 100% accurate, as I saw after I got my DEXA results, but it's pretty darn close and gives you really good indicators. The DEXA is located in the back of the space and you lay down. The scan last about 10 minutes. The information you get is A LOT, but Jessica walks you through page by page, which is super helpful and lets you know what are the ranges you should strive to be in. This is definitely a good motivator for my fitness goals as for the next scan, I hope to see some difference!

It's incredibly disappointing that in 2025, businesses still struggle with basic customer service…read moreequality. What's worse is when complaints about discriminatory treatment are dismissed under the false assumption that racism cannot exist within the same racial group. The idea that a Black employee cannot be racist or biased against another Black person is not only ignorant but a failure to understand cultural relativism, power dynamics, and internalized prejudice. Racism is not just white versus Black--it exists within communities as well. There is a long history of Black individuals internalizing harmful societal messages and enforcing them against their own people. Whether it's due to proximity to whiteness, ingrained respectability politics, or personal resentment, many Black people have adopted biases that lead them to treat other Black individuals with less respect, patience, or courtesy than they would extend to white people. This is exactly what happened here. The issue isn't that the front desk employee didn't speak English--it's that she deliberately switched up how she interacted based on race. Using slang, passive-aggressive tones, and dismissiveness towards Black customers while immediately switching to professional, polished, and articulate speech for white customers is a clear example of racial bias. This behavior suggests an ingrained belief that Black customers do not deserve the same level of professionalism and respect, reinforcing the idea that whiteness is the standard for "deserving" good service. This business response also reflects a deep misunderstanding of cultural relativism--the concept that one must understand behaviors and practices in the context of the culture they exist within. Simply stating "our employee is also Black" does nothing to address the core issue. Black people can--and do--discriminate against each other. There is historical resentment, often toward Black men in particular, rooted in gender dynamics, social hierarchies, and personal biases that manifest in everyday interactions. The notion that a Black woman cannot be racist or discriminatory toward a Black man because of shared race is simply false. Instead of acknowledging these valid concerns, the business owner chose to deflect, gaslight, and make inappropriate assumptions about the customer. Implying that the reviewer's complaint was just a way to "distract" from a failed test is unprofessional, offensive, and completely irrelevant to the core issue: inconsistent and biased customer service. No business should ever publicly speculate about a customer's test results--it's unethical and a clear attempt to shift blame instead of addressing the problem. The fact that multiple reviews highlight similar issues shows a pattern, not an isolated incident. Rather than hiding behind weak defenses, this business should reflect on why so many people have had the same experience and take action. All customers--regardless of race--deserve to be treated with the same level of respect, professionalism, and courtesy. In 2025, we should be far past having to explain this.

The original complaint clearly demonstrated a stark disparity in customer service based on race…read more The reviewer observed that the front desk employee exhibited passive-aggressive, unprofessional, and dismissive behavior towards them. However, when white customers arrived, the employee suddenly became warm, accommodating, and articulate. This behavior goes beyond mere customer service issues; it serves as a glaring example of internalized bias and the persistence of double standards in how businesses treat Black and white patrons, even in the year 2025, when equal service should be the norm. Instead of addressing this issue directly, the owner's response does the exact opposite--it deflects, assumes wrongdoing on the customer's part, and dismisses the reality of what was experienced. By suggesting that the customer was simply "distracting from what was truly going on," the owner implies that the customer failed a test, which is both inappropriate and unprofessional. A business should never make assumptions or publicly insinuate anything about a customer's medical or testing status--it's a breach of professionalism and a clear attempt to invalidate the review rather than take accountability. Another critical issue overlooked in the response is the language disparity. The problem wasn't that the employee "didn't speak English"--it was that they deliberately code-switched, using slang and informal language when interacting with Black customers while speaking in a more polished and professional manner with white customers. This behavior reinforces classist and racial biases, sending the message that Black customers are less deserving of the same level of respect and formality. In a professional setting, all customers should be addressed with the same level of courtesy and professionalism, regardless of their race. Moreover, the owner's attempt to discredit the review by claiming that the employee in question is also Black demonstrates a fundamental misunderstanding of discrimination. Internalized racism and bias exist, and racial disparities in service aren't always limited to white-on-Black discrimination. There's a long history of individuals within marginalized groups being conditioned to treat their own with less regard, often as a reflection of systemic pressures. Simply put, the fact that the employee is Black doesn't imply that they can't exhibit preferential treatment towards white customers. This review isn't an isolated incident--many others have reported similar patterns of discrimination at this business. Instead of gaslighting customers and making unfounded assumptions, leadership should take these concerns seriously, implement comprehensive customer service training, and ensure that all customers--regardless of race--receive equal, professional, and respectful treatment. Customer service should never be a privilege based on skin color.

I am writing to share some important information regarding the Cologuard test kit versus a standard…read morecolonoscopy. While the kit may be a less invasive option, there are several significant financial and procedural risks to consider. First, insurance may not cover the cost of the Cologuard kit regardless of appeals, which could result in a $740 out-of-pocket expense. Additionally, there is a possibility of a false positive result that would suggest you must get a follow-up colonoscopy. Most importantly, if you use this service, some HMOs may reclassify a follow-up colonoscopy as a "Diagnostic" procedure rather than a "Preventive Screening" in their CPT codes since you already used your preventative screening with Cologuard. See how that works? This change in classification could lead to your insurance denying coverage for the colonoscopy, potentially costing you up to $7,000 out of pocket. I wanted to make sure all that read this are aware of these potential financial complications before making a decision.

Beware this company - do your research concerning "CANCERGUARD"- I just want consumers to know they…read moreare being "ripped-off" -- most of this a gimmick. They are riding of the success of Cologuard. They are reformatting as a business. Nonetheless, the money spent, the testing, and results are a joke. I can't believe I fell for it. I want my money back.

Comfortable facilities and considerate staff, My primary…read moredoctor works out of this facility, I have also had lab tests taken here and therapy visits. Overall I think this is a great clinic, I live on the other side of town but prefer this location and have been coming here for years. Would recommend!

I am a covid long hauler and struggling to find a Dr. that took me serious early on with my…read moresymptoms. I have been working with Dr. Preston M. Stephens and he has been understanding. He is an amazing Dr. I just wanted to give him a shout out for helping me because this has been such a long health journey. The facility is clean, friendly, and welcoming. I suggest getting in early for check in. To the staff at Odana Atrium keep up the amazing work !