It's my first time stepping foot on this campus for a lab tour. My guide was one of the lab…read moremanagers where he was informative and friendly. I learned the process from the time a specimen is collected to its disposal. The 'Connection Kitchen' is an open concept where we got to try some food/drinks. The meeting was held on the other side where the was a 'stage'. I also saw the impressive gym with a TRX station and some rowing machines. There're gender neutral bathrooms as well as the traditional ones. Everyone I met was friendly and they seem to enjoy working there!

Check in is swift especially if you're a repeat customer or patient The patient room are vcread more

Had an OPEN MRI yesterday.Staff very friendly and considerate about clients…read more I am NEVER going to have a closed MRI again with the EXCELLENT service ARVI and the rest of the staff give !!!!!

I always feel so much better leaving!! The mix of muscle testing with the Chiropractic adjustments…read morehelp me feel that everything is exactly where it should be.

Very patient and listening chiropractor really focuses on your capability and wellness and comes up…read morewith a plan to achieve functional mobility

It's incredibly disappointing that in 2025, businesses still struggle with basic customer service…read moreequality. What's worse is when complaints about discriminatory treatment are dismissed under the false assumption that racism cannot exist within the same racial group. The idea that a Black employee cannot be racist or biased against another Black person is not only ignorant but a failure to understand cultural relativism, power dynamics, and internalized prejudice. Racism is not just white versus Black--it exists within communities as well. There is a long history of Black individuals internalizing harmful societal messages and enforcing them against their own people. Whether it's due to proximity to whiteness, ingrained respectability politics, or personal resentment, many Black people have adopted biases that lead them to treat other Black individuals with less respect, patience, or courtesy than they would extend to white people. This is exactly what happened here. The issue isn't that the front desk employee didn't speak English--it's that she deliberately switched up how she interacted based on race. Using slang, passive-aggressive tones, and dismissiveness towards Black customers while immediately switching to professional, polished, and articulate speech for white customers is a clear example of racial bias. This behavior suggests an ingrained belief that Black customers do not deserve the same level of professionalism and respect, reinforcing the idea that whiteness is the standard for "deserving" good service. This business response also reflects a deep misunderstanding of cultural relativism--the concept that one must understand behaviors and practices in the context of the culture they exist within. Simply stating "our employee is also Black" does nothing to address the core issue. Black people can--and do--discriminate against each other. There is historical resentment, often toward Black men in particular, rooted in gender dynamics, social hierarchies, and personal biases that manifest in everyday interactions. The notion that a Black woman cannot be racist or discriminatory toward a Black man because of shared race is simply false. Instead of acknowledging these valid concerns, the business owner chose to deflect, gaslight, and make inappropriate assumptions about the customer. Implying that the reviewer's complaint was just a way to "distract" from a failed test is unprofessional, offensive, and completely irrelevant to the core issue: inconsistent and biased customer service. No business should ever publicly speculate about a customer's test results--it's unethical and a clear attempt to shift blame instead of addressing the problem. The fact that multiple reviews highlight similar issues shows a pattern, not an isolated incident. Rather than hiding behind weak defenses, this business should reflect on why so many people have had the same experience and take action. All customers--regardless of race--deserve to be treated with the same level of respect, professionalism, and courtesy. In 2025, we should be far past having to explain this.

The original complaint clearly demonstrated a stark disparity in customer service based on race…read more The reviewer observed that the front desk employee exhibited passive-aggressive, unprofessional, and dismissive behavior towards them. However, when white customers arrived, the employee suddenly became warm, accommodating, and articulate. This behavior goes beyond mere customer service issues; it serves as a glaring example of internalized bias and the persistence of double standards in how businesses treat Black and white patrons, even in the year 2025, when equal service should be the norm. Instead of addressing this issue directly, the owner's response does the exact opposite--it deflects, assumes wrongdoing on the customer's part, and dismisses the reality of what was experienced. By suggesting that the customer was simply "distracting from what was truly going on," the owner implies that the customer failed a test, which is both inappropriate and unprofessional. A business should never make assumptions or publicly insinuate anything about a customer's medical or testing status--it's a breach of professionalism and a clear attempt to invalidate the review rather than take accountability. Another critical issue overlooked in the response is the language disparity. The problem wasn't that the employee "didn't speak English"--it was that they deliberately code-switched, using slang and informal language when interacting with Black customers while speaking in a more polished and professional manner with white customers. This behavior reinforces classist and racial biases, sending the message that Black customers are less deserving of the same level of respect and formality. In a professional setting, all customers should be addressed with the same level of courtesy and professionalism, regardless of their race. Moreover, the owner's attempt to discredit the review by claiming that the employee in question is also Black demonstrates a fundamental misunderstanding of discrimination. Internalized racism and bias exist, and racial disparities in service aren't always limited to white-on-Black discrimination. There's a long history of individuals within marginalized groups being conditioned to treat their own with less regard, often as a reflection of systemic pressures. Simply put, the fact that the employee is Black doesn't imply that they can't exhibit preferential treatment towards white customers. This review isn't an isolated incident--many others have reported similar patterns of discrimination at this business. Instead of gaslighting customers and making unfounded assumptions, leadership should take these concerns seriously, implement comprehensive customer service training, and ensure that all customers--regardless of race--receive equal, professional, and respectful treatment. Customer service should never be a privilege based on skin color.

We found them to be very helpful and professional. We were driving through town and they were very…read morebusy but because we were desperate, they took us in but were also very upfront on their limitations because of other appointments. One of the technicians, Jon, was assigned to help us. He quickly assessed the problem and recommended a solution. This worked well and we were on our way. Big kudos to him. They handled this extremely well and it inspired confidence in their business. We would recommend them to anyone and also we would not hesitate to come back if traveling through again. thank you to the entire team.

First time writing a review that I can remember. After having an appointment canceled on me by a…read moredifferent store under the same owner ship, I took my vehicle here after a rep I was talking to online confirmed they had an appointment for me today and would get the issue resolved. Dropped my truck off at about 2 pm for a simple tire repair. I was told my truck would be ready between 430-5. At 415 i received a call stating that they would not be getting to my truck and offered no resolution. Will not spend a penny here.

This one is a pain in the ass everyone pretends to not speak English and they will not accept used…read moreoil.

I have shopped at O'Reilly Auto Parts for too long, and today I finally came to the realization…read morethat there have to be better options to the overpriced junk they sell, or for paying 15% - 20% more for oil, air filters, spark plugs, etc. than the farm store down the block. Today I wanted to replace a single brake bleeder valve that should cost a dollar or two. I was sold an "assortment pack" from Dorman (which sells crappy aftermarket parts) for $19, only to throw away the 8 other valves I'll never use, and the one that barely fit was poorly machined. O'Reilly's "Import Direct" brand is impressively overpriced junk. I see a lot of low-income people shopping at O'Reillys working on their junky cars since they can't afford better cars or mechanics. No doubt O'Reilly stockholders are laughing all the way to the bank.