Closed The lane I was in I had to wait to back up because they were busy and waited in another line until a very rude twenty-something-year-old woman barked at me (the same person who closed the first lane) was so stunned I just got my wash and left. The wash didn't clean The tires and I still had to redry It when I got home. Never going back again. read more

This car wash recently changed ownership and promptly doubled the prices. The kid who stood between me and the pay machine begged for a tip, telling us he really needed the money. This is the last time we will be coming here. read more

Don't know what happened to Fullers but it's now called Sparkle Wash and the quality of my more expensive car was absolutely horrible. There's left over soap all over my car. It was pointless to wash if half the car is still filled with soap. Fullers use to scrub the bug guts off the front end of my car and they would scrub the back. None of that anymore. Not coming here anymore read more

Fuller's Elgin - Car Wash Near Me - Elgin, Illinois

Horrible. Now they don't towel dry and used to have a full service option. The guys did a great job. This review is about the ownership cutting costs and removing services that customers happily paid for. I have 3 cars myself and washed them at least weekly and full service monthly. That was $270/month from one customer. Won't be back. read more

$25 (see receipt) for what ended up being same as $8 at local BP. Had to hunt down guy to towel dry. Now no full service. My bad for adding extras, however they say free tire shine and that's a lie. I ask manager in blue uniform,he just shrugged and laughed when I suggested I was paying more than full service at State St for less. Not happy and not returning. Caveat emptor. read more

Fuller's Elgin - Car Wash Near Me - Elgin, Illinois

If I could give 0 stars I would. Unless you support maltreatment of employees and like paying for services you're not going to get... I suggest you drive the extra 5 minutes down the road for a better wash. I paid $15 for the medium level wash and my car looks dirtier than it did when I went in (pics). I asked the young lady to come take a look and was told no re-wash's or refunds per their policy. Unhappy with this, I asked for the owners number and after dialing his number, she started crying - clearly a red flag for toxic management. I hung up as the last thing I wanted to do was upset her. He called me back and to my surprise - his concern wasn't about resolving a customer concern at all. It was clear from the tone in his voice that he wanted to reprimand the employee that gave me his number. When I refused to give him the employees name or hand her MY phone, he hung up on me. So here I am, out $15, dirty car and feeling like crap for making the young lady cry. The concern should NOT have been with the employee but with the crappy equipment they use to wash cars and the self-serving policy they have in place (that is no where written on signage). It's clear she was worried he would fire her and that's no way to treat an employee. Please don't go to this place. Will be reporting to the BBB read more

Fuller's Elgin - Dirty car after my wash - Car Wash Near Me - Elgin, Illinois

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This should really be for zero stars. It's my fault for not listening to the reviews but I guess you make bad decisions in a pinch. This car wash couldn't even get the bird poop off the windows. And your manager has no business being in customer service. I asked to speak to him after finding some curious marks on the side of my car that weren't there before, including a chip on a car handle. All on the same side. I wasn't yelling, I didn't even ask for anything. But he immediately began patronizing me saying that something must have hit the car door....okay...multiple times in different spots in a consecutive row over a foot long?? That is highly improbable. Then he said why don't you check the other cars and see if they have damage? Then he started walking around the car saying, "oh, is this from the car wash? Is that scratch from the car wash, too?" Excuse me. I didn't bring up any other scratches. Just the ones from the door. He was extremely rude to me. If he's that sure that there's no way that the damage could be from the car wash then you could at least be nice about it, especially if I'm not being hostile (annoyed maybe). He was extremely rude and patronizing. Stay far away from this place. There are better and friendlier places to wash your car. I'd go to a gas station before coming back here. read more

Fuller's Elgin - Car Wash Near Me - Elgin, Illinois

They went from $6 for a standard wash to $20. What kind of Joe Biden bullshit is this! You lost my business!!!!

The person who is at the entrance of the car wash giving "assistance " to the people was very rude and yelled at me. I couldn't understand what he said at first so I didn't follow the instruction, so he yelled at me in a very rude way. Hopefully the car wash give more awareness to their employees about manners, patience, and customer service. Not all people perfectly speak English as their first language read more

FULLERS SCRATCHED THE WINDOWS ON MY 4 day old Escalade. The owner Collin insisted I bought the car that way. I know it was the car wash and does Collin. Fullers damages cars and the owner doesn't care about his customers! read more

this is the worst carwash ever... after having long standing monthly memberships on 2 different cars. we took my 2022 jeep wrangler through the wash only to come out with a cracked windshield. after days of attempting to contact the owner, he basically told us to get lost and it's not his problem... Mr Collin fuller was the most unprofessional person ever! needless to say we have been told that in the past week a few other cars have come out with the same problem and were told the same thing.... we canceled our memberships immediately and are very disappointed in the way we were treated, especially by a local establishment. read more

Fuller's Elgin - large Crack in the glass... was NOT there before entering the car wash - Car Wash Near Me - Elgin, Illinois

Wish I could give it zero stars. First the most expensive wash with towel dry doesn't clean the car. Next the wash ripped off my door molding....the guy towel drying my car says nothing (as if I won't notice) then the manager Juan laughs and points to the "we're not responsible" sign. TERRIBLE service. Terrible wash and now it's costing me more money. read more

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If I could give 0 stars, I would! I moved, and canceled my "speed pass". It has been months!!! They will not cancel it! I drove 45 min back to the actual wash, and the service man at the car wash even "canceled" it manually... Nope! Still paying! I'll never use a Fullers again! read more

Spent $20 for the best wash and towel dry. Some mud was on the mudflaps that did not clean off and they have no pressure washer to clean it off nor is the car wash adequate to do a good underside cleaning. Manager refused to let the car go back through for another wash, and I left $20 poorer and disappointed. read more

Love Fuller's Car Wash of Elgin!! The staff are so friendly and hardworking! When I go in for a full service wash I always leave feeling like I just got a detail and my dealership. Highly recommend this car wash to anyone in the area! read more

I went through fuller car wash In my brand new Jeep only the second time going through the car wash since I got it and it cracked my windshield went back around and told them what happened they said there was no managers at this location that could do anything but would have someone give me a call the next morning, never received a call, have called and left multiple voicemails and still nothing but a broken windshield!! read more

Fuller's Elgin - Car Wash Near Me - Elgin, Illinois

I just pulled up to Fuller and told the attendant I wanted the outside washed (just the drive-thru wash) and the inside vacuumed and cleaned. He said it would be $25 for the outside and $20 for the inside. total of $45. I said "What? The last time I paid $30!". He just said "Yup.". I told him no thanks, I'll go elsewhere and he shrugged and said "ok". I had to back out all the way to the entrance. Are they crazy??? A drive-thru wash and inside clean-out for $45? When 3 months ago I paid $30 ??? surprised they're still in business!! read more

I come to fullers quite frequently for car washes and they always do a great job. Today I had a some sort of tar substance on the side of my car that just wouldn't come clean. The owner Bob stopped what he was doing and came over to personally work to get it off by hand with wax and whatever else. He's such a nice guy, I'd highly recommend the car wash and Bob to anyone read more

I don't normally leave reviews for businesses but this one was bad enough to justify it. I purchased "the works" (a $17 option) anticipating that it would at least get my car clean but frankly that isn't the case. The entire rear end is dirty, the front bumper doesn't seem like it was cleaned whatsoever, and the wash failed to remove even the simplest of dirt splotches. The only thing that functioned even remotely well was the vacuum's, and even then they were sub-par. If you're looking for a good wash, this isn't the place. read more

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Ricardo y Trinidad are always very friendly and ready to help with anything, highly recommend this place, ask for this crew member they noth go above and beyond, good job!! read more

So the sign said full service only until 6 - I got there at 710 and they still did it and wow!! What an amazing job!! Inside outside tires trunk - oh my!! Will be making this my new permanent car wash location!! read more

They do a good job at cleaning your car. The price isn't bad either but just be careful. They tend to be rather rough and not tell you that they've broken anything in your car. I wish they told me about them breaking my rear view mirror. I can put it back in but it's just a hassle. read more

Fuller's Elgin - Car Wash Near Me - Elgin, Illinois

I had to come home after a wash and still clean off the dirt on my car. I even paid the extra money for the better wash and the dry off. What a waste. read more

I paid 22.00 for "The works" with a towel dry. All I got was a plain old 4.00 car wash. For 22.00 I would expect a towel dry, vacuum and window cleaning. Vacuumed it myself with crappy vacuum that barely sucked. read more

Went to get my car washed this am. When I came out - still had bird droppings on the hood of the car and bugs on the windshield. Guy in charge said that the (standard equipment) rails on the top of my Suburu Ascent tell the sensors not to use the center brush, so the whole center of the car will not be washed. They knew the car would not be washed and still took my money - and refused a refund. What an unethical business this is. read more

Paid $7 to get Jeep Wrangler washed. It was still very dirty upon completion of wash. Showed manager and he advised that any car with a spare tire mounted on the back of a vehicle does not get cleaned properly as their sensors do not allow brushes to hit the side of the car. We asked for refund and were refused. They offered another car wash - drove the Jeep Wrangler through the wash again and still came out dirty. Manager indicated that they are unable to provide refunds - and we left with a dirty car. Would not recommend this car wash. If their car wash is unable to clean vehicles that have spare tires mounted on the back, there should be a sign posted stating this information. read more

Prices continue to rise and it soon will cost $50 for the works wash!! Ridiculous!! They raised prices on their higher end washes by a few bucks to $33 and $36!! Greed is good!? Management needs to real these prices in before it gets out of hand. I have also had scratches on my car from the vacuum hoses. Other scratches occur due to them leaning on the cars with their coat zippers and cleaning bottles. read more

The guys there must have a quota to meet each day. Every time I have been there they send the cars one right behind the other. They must have been paying close attention to what the manufacturers minimum distance was because you darn near touch the bumper of the car in front of you. Front end and rear end are always dirty when done. You want your wheels to look clean? Ha! Go somewhere else. I'm glad new car washes are popping up all over now so I can go there instead. read more

One star only because I have too. I have been a customer since opening day coming WEEKLY! Today as I was vacuuming I noticed my car was still pretty dirty so I asked one of the guys what he thought. He sprayed my car with something smeared (what may have been grease?) all over them got the manager, Juan. Juan was SO rude to me telling me he couldn't help me and to take my car somewhere else?!? I asked if I can go through wash again because my car was still dirty all over (NOT GREASE) he said no, then I said can I have a refund and he said no because they wasted soap on my car already! WOW! Really? I again have been coming with multiple cars weekly since they opened. Never again! I told him you are basically pushing me away from a car wash when that is the business you are in WASHING CARS! I was humiliated and he showed NO CARE OR RESPECT FOR THE CUSTOMER. didn't even try to tell me what I can do to take care of the grease they now smeared all over my door!!!! I can't believe how I was treated today, never going back. read more