Update 12/17: After spending almost two years dealing with this accounting department, or lack…read morethere of, they have still been completely incapable of submitting the the secondary insurance (supposedly an "IT issue") and continue to tell me I owe nothing, but then sending random amounts to be collected to a collection agency. Now it's $938.70. This company is insane. I cannot recommend enough not doing business with them or you will be dealing with them for years. A Nightmare with Discovery's Billing and Leadership While my son's medical treatment was acceptable, my experience with Discovery's administrative and financial departments has been an unmitigated disaster. For nearly two years, I've been relentlessly trying to get them to submit a claim to my son's secondary insurance. Despite countless emails and phone calls, I've been met with an endless cycle of excuses, including claims of missed emails, misdirected communications, and empty promises of escalation and follow-up within 24 hours--promises that were never fulfilled. This gross incompetence has resulted in me paying approximately $3,000 out of pocket. To compound this frustration, Discovery inexplicably sent a fraudulent charge of over $400 to a collections agency. When I disputed this erroneous claim, the collection agency itself confirmed that Discovery verified the amount was invalid and ceased their collection efforts. It's clear that Discovery's insurance billing, accounting practices, and overall leadership are severely dysfunctional. Their operational failures have caused significant financial strain and immense personal frustration.

Very traumatic experience. The therapists gaslight, lie and scroll phones during sessions. I was…read moregaslighted and experienced abusive behavior from therapists. I had to record therapist interaction to try and understand why I felt more traumatized than when I started. Billing is a joke and you can't get any support to share your experience with operations. The therapists have no accountability whatsoever and show little interest in their jobs.

I've known Amie for many, many years now both professionally and personally. I supervised her…read morewhere we worked for a period. Before she had her MFT, it was clear she was meant to be a therapist. She is naturally warm, compassionate, and caring with high emotional intelligence. She is a gifted therapist and a wonderful human being!

Where do I start this pretty lady is amazing and the best of the best! My wife has been seeing her…read morefor over 6 years. Then we started to see her as a couples therapist. I know weird why would I have not picked someone that doesn't know nothing about my wife and I. Well for me it was better this way. I felt like if something was wrong or wasn't going well in my relationship I can explain it to her and she would understand better because she has already been working with the Wifey. She would have a better understand of what I was talking about. What I love about Mrs. Amie is that even thou she wasn't my therapist to start with she has never pick sides or favor one more then the other. About 1 year ago my boo and I had to relocate to the Bay Area and this had been super hard for both of us but more I feel for me since I had to give up everything that took me years to build. That being said I was getting really really depress but being about to still have Amie as my therapist and couple therapist. I truly feel like she has saved my life. Now I don't mean that I was going to kill myself now. But she has help me not be down in the gutters. I'm so happy to say that thanks to her and the phone and face time I still get to see her or talk to her once a week. Of if you are looking for someone that is kind, careing, super smart, warm, cute to look at, honest, but most of all amazing. This pretty lady is your answer! You won't regret it. I promise you!

My son said he reached out to her numerous times and she never replied, which is disappointing…read morebecause she seems like the right kind of therapist for him.

Contacted this provider several times in several different ways over the last month and I was never…read morecontacted. Update: I've never received anything from you and nothing here states you're not accepting new clients not even your voicemail but thank you for responding to this review.

Just spent the day communicating with the administrative staff here to request some knowledge about…read moretheir facilities, types of treatment, and if they accept my health insurance. They completely wasted my time. Corrine (not sure if that's how you spell it) had told me she would verify my benefits when I asked if this facility accepts my insurance and proceeds to call my provider for something that's not there. I had said I have a therapy referral and she proceeds to lie to me and tell me that it's all I need to attend the IOP program here. Why waste my time? I need help from a mental health provider. I don't need my time wasted. She then transfers me to the medical benefits line (?) to get the NPI number. I get transferred, ask for the number, get questioned a few times why I need it, get placed on hold, and then get told Chase will call me back. What's up with you guys? If you don't know transfer to someone who does. That alone was extremely off putting.

I called today to request information Stephanie was very helpful and answered all my questions she…read moresaid someone will call me back to provide me with information. Nicole Richter called me and was very rude yelling at me because I was asking questions and she said the clinical director denied my son. I told her she was extremely rude and I hung up . She then text me to try to clean her attitude up. Nicole Richter is very unprofessional and need to reconsider her position

I am very disappointed with my family's experience in this Intensive Outpatient Program. The…read moreprogram failed to effectively foster collaboration and communication between parent and child, which is a critical part of treatment and progress. As someone with insight into psychology and the ethical responsibilities mental health professionals carry, I found the program lacked the ability to genuinely connect with the child in a meaningful and therapeutic way. Rather than creating a safe environment that encouraged trust, emotional growth, and development, the experience often felt disconnected and unsupported. Our care was also terminated prematurely following the departure of a therapist, with little support or transition planning provided afterward. Communication from the program was limited, and there were not enough opportunities to discuss concerns, treatment goals, or next steps with the broader care team. Most concerning was the lack of continuity of care. We were not provided with adequate referrals or meaningful assistance connecting to external therapy services after treatment ended. For families navigating mental health support, continuity, communication, compassion, and coordinated care are essential, and unfortunately those standards were not met in our experience. I hope the program takes steps to improve therapist transitions, family collaboration, communication practices, and referral support for future clients while prioritizing authentic therapeutic connection and a true environment for healing and growth.

The team at ROWI was AMAZING!!! My 11y/o daughter participated in their IOP program and as part of…read morethe program, we also had weekly family sessions. We always felt welcomed, safe, and heard. We credit ROWI with helping our family find peace and balance..

Jeffrey provided a combination of couples and individual counseling to us for approximately five…read moreyears. He helped us through some very challenging situations while always maintaining a focus on strengthening our marital relationship. While always supportive, he wouldn't hesitate to call us out if we got off track. Jeffrey provided us with the tools necessary to maintain a healthy and respectful relationship. His approach is very straightforward and interactive. He does not lecture and shares information in an impactful and engaging manner.

He is absolutely one of the most sincere and caring therapists that I have ever met! He's an expert…read moreat cutting to the chase and zeroing in on the real issues! A+ He cares!!

I started seeing Patrick in 2017 because I was doubting my own thoughts and unable to trust my own…read morefeelings. I needed someone to talk with and not burden my family or friends with lengthy complaints. He helped me to see what I can and cannot control. And the things out of my control - I can accept it or move on. This took some time to implement but it has brought me great inner peace. Since then, I have learned to take time for me and my needs so that I am able to support others. He is a trusted supporter that will listen without judgement. I have been pleased with his therapy and would recommend him.

So, Daybreak was good until they let me therapist go without notifying me. She was great and I had…read morebeen seeing her for about a year. I showed up for my normal appointment and they had the therapist tell me that was her last day. That alone I thought was very unprofessional. In addition, I was charged for that session which we spent most of the time discussing what would be our next steps. Fortunately, my therapist ended up at another firm, so I was able to continue to see her. She's fantastic but I would not go back to daybreak because of the way treated my therapist and me.

I've been seeing Ariel since June and I'm so happy and thankful to have met her! Ariel is genuine,…read morefirm, and easy to talk to. During our sessions, I feel that she carries herself in a very welcoming and chill positive vibe, which I love about her. Ariel has always been so accommodating and flexible when scheduling an appointment to meet with her. I am also appreciative when she gives me a confirmation text before we meet the next day even though I have it in my calendar already. It's definitely those little things that matters! Honestly, it was really hard for me to understand and tell myself that I needed a little help, mentally. I was terrified in reaching out to any therapist, but I'm so glad I reached out to Ariel! I love how I can freely have a conversation with her without any judgement, move from topic to topic, and know that she can keep up with my thoughts and emotions plus help me sort it all out. I have shared some heart felt, deep and meaningful conversations with Ariel that I'm so relieved to be able to get it off my chest. I definitely feel that since our first session in June, Ariel has been by my side to help me open up, grow, heal, and learn to love and accept myself. She literally my cheerleader supporter but more chill vibes than perky haha. It really means a lot and I'm so proud of the progress we have made so far. I hope for others that are reading this as well, they will have the courage to reach out to Ariel and get the help they need. It's okay to ask for help. I'm so happy I did and reached out to Ariel. Healing is such a beautiful thing. (:

Ariel! Thank you for being you! so thankful to have met you. You are such a safe space & truly…read morehave made a difference in my life! Cheers to peace, love & healing. Forever grateful for you!

This is so many years overdue. Maybe I was originally gatekeeping lol. Erin is a truly incredible…read moretherapist. When I first met her I was so desperate for help and direction, and fast. From day one she gave me tools to use immediately, while we also got to the deeper root of things. She is present, insightful, I felt seen, heard, never rushed. She has this innate ability to be direct without making me ever feel judged, just more curious. My life has changed dramatically since then, for the better, and I credit such a large part of it to the help I received from Erin. I am forever grateful! Her office was always comfy and inviting. I looked forward to our visits, they were always cathartic and I learned several new things every single session. I plan to return as a client soon. Thank you Erin!

it's been many years, but she is one of the best therapists I ever had! I hope everybody gets an…read moreexperience with someone like Erin

I used Maria as I transitioned into my new career of insurance sales and because of the…read morehypnotherapy session prior to starting, I overcame fear of sales and started my career off with a bang. Still successful 8 years later

Unfortunately didnt go so well. Summary: doesnt do…read morehypnotherapy, no time management skills, bills you for the time she went over in session, charges too much just for talk therapy, doesnt refund for unused sessions. My first 2 sessions were ok, I thought they would improve, but did not. She spent the time just talking with me, which I understand as a way to get to know me in order to do the hypnotherapy. But after 7 sessions, I stopped going. She wanted to just chat even after I told her I wanted to do the hypnotherapy on 2 different occasions. Seems she doesnt know how to do it, maybe wants to be a psychologist. She did do one "hypnotherapy " but it was 10 minutes and just a basic guided imagery meditation, which I can do on my own. The sessions were supposed to be one hour long, but she kept running over to 2 hours and then charging me for it! I told her that it's her responsibility to keep the time, not me, and then to charge me more after the agreed amount and time, is outrageous. I paid for 10 sessions up front, as she said it would take time, but we werent doing anything. I've already had years of talk therapy and that's not what I wanted to spend $100/hour on. I can get talk therapy for $40/hour. Even with the package, she gave me a slight discount, but when I asked for a refund on the reminder, she refused and said she could give it to me as a gift card. I explained that theres no way I could gift her services since shes not providing the services she advertises and I'm unhappy with. I do not recommend her.