Update 12/17: After spending almost two years dealing with this accounting department, or lack…read morethere of, they have still been completely incapable of submitting the the secondary insurance (supposedly an "IT issue") and continue to tell me I owe nothing, but then sending random amounts to be collected to a collection agency. Now it's $938.70. This company is insane. I cannot recommend enough not doing business with them or you will be dealing with them for years. A Nightmare with Discovery's Billing and Leadership While my son's medical treatment was acceptable, my experience with Discovery's administrative and financial departments has been an unmitigated disaster. For nearly two years, I've been relentlessly trying to get them to submit a claim to my son's secondary insurance. Despite countless emails and phone calls, I've been met with an endless cycle of excuses, including claims of missed emails, misdirected communications, and empty promises of escalation and follow-up within 24 hours--promises that were never fulfilled. This gross incompetence has resulted in me paying approximately $3,000 out of pocket. To compound this frustration, Discovery inexplicably sent a fraudulent charge of over $400 to a collections agency. When I disputed this erroneous claim, the collection agency itself confirmed that Discovery verified the amount was invalid and ceased their collection efforts. It's clear that Discovery's insurance billing, accounting practices, and overall leadership are severely dysfunctional. Their operational failures have caused significant financial strain and immense personal frustration.

Very traumatic experience. The therapists gaslight, lie and scroll phones during sessions. I was…read moregaslighted and experienced abusive behavior from therapists. I had to record therapist interaction to try and understand why I felt more traumatized than when I started. Billing is a joke and you can't get any support to share your experience with operations. The therapists have no accountability whatsoever and show little interest in their jobs.

I've known Amie for many, many years now both professionally and personally. I supervised her…read morewhere we worked for a period. Before she had her MFT, it was clear she was meant to be a therapist. She is naturally warm, compassionate, and caring with high emotional intelligence. She is a gifted therapist and a wonderful human being!

Where do I start this pretty lady is amazing and the best of the best! My wife has been seeing her…read morefor over 6 years. Then we started to see her as a couples therapist. I know weird why would I have not picked someone that doesn't know nothing about my wife and I. Well for me it was better this way. I felt like if something was wrong or wasn't going well in my relationship I can explain it to her and she would understand better because she has already been working with the Wifey. She would have a better understand of what I was talking about. What I love about Mrs. Amie is that even thou she wasn't my therapist to start with she has never pick sides or favor one more then the other. About 1 year ago my boo and I had to relocate to the Bay Area and this had been super hard for both of us but more I feel for me since I had to give up everything that took me years to build. That being said I was getting really really depress but being about to still have Amie as my therapist and couple therapist. I truly feel like she has saved my life. Now I don't mean that I was going to kill myself now. But she has help me not be down in the gutters. I'm so happy to say that thanks to her and the phone and face time I still get to see her or talk to her once a week. Of if you are looking for someone that is kind, careing, super smart, warm, cute to look at, honest, but most of all amazing. This pretty lady is your answer! You won't regret it. I promise you!

My son said he reached out to her numerous times and she never replied, which is disappointing…read morebecause she seems like the right kind of therapist for him.

i reached out for couple's sessions. she responded almost immediately. i so appreciated the care…read moretaken to respond despite us not being able to financially work her rate into our budget at this time. would definitely recommend her based on her almost immediate response. it displays to me a high level of professionalism and care.

So far, I'm loving it here. I was supposed to do this for court months ago but went to Fred brown…read moreinstead as they had free recovery bridge housing. Roots also has recovery bridge housing and intensive outpatient. I'll update when I'm finished with my 6 month outpatient, but so far the drs and groups have been great. I have to do 5 hrs a week for outpatient and drs visits count towards my 5 hours. RootsThroughRecovery is a trauma-informed outpatient treatment center located at 3939 Atlantic Ave, Suite102, Long Beach, CA90807. Founded around 2013/2016, it offers a wide spectrum of services including intensive outpatient (IOP), partial hospitalization (PHP), outpatient detox, medication-assisted treatment (MAT), and supportive sober living. Treatment Approaches * Evidence-based modalities: CBT, DBT, EMDR, motivational interviewing, somatic experiencing * Experiential therapies: Music, art, mindfulness, yoga, even equine therapy * Co-occurring focus: Treats trauma, anxiety, depression, PTSD alongside addiction * Special populations: Teen/young adult programs, LGBTQ+, first responders, military, executive professionals * Aftercare and recovery support: Sober living connections, case management, ongoing check-ins, relapse planning and overdose education, including naloxone training Pricing & Insurance * Insurance: Accepts Medi‑Cal, Aetna, Cigna, Blue Cross/Blue Shield, TRICARE, Humana, UnitedHealthcare and more * Out-of-pocket costs: * 90‑day co‑occurring with housing: ~$45,175; without housing: ~$39,775 * 90‑day SUD-focused with housing: ~$36,400; without housing: ~$31,000 * Includes PHP, IOP, EMDR, TMS, and two-month post-discharge follow-up Accreditation & Outcomes * Accreditations: Joint Commission, California Dept. of Health * Success rates: Independent study (Vista Research Group) found 50% of alumni abstinent at 1‑year post-treatment after ~104‑day program * Awards: Silver Award at 2022 Excellence in Treatment Strengths & Reviews * Highly personalized trauma-informed care with small groups and individual attention () * Engaged staff: Users note compassionate, accessible clinicians and ongoing support even post-discharge * Holistic and innovative: Integrates alternative therapies like art, music, yoga, nutrition * Strong aftercare: Transitional housing, case management, peer support and relapse coverage for early returns * High satisfaction: Rated 5/5 on Recovered.org based on accreditations & reviews Potential Considerations * Cost: Without insurance, out‑of‑pocket costs can range from ~$31k-$45k for full programs () * Outpatient model: Limits on overnight care; PHP offers structure but it's not residential Final Thoughts If you're seeking a trauma-informed, evidence-based outpatient rehab with strong aftercare, Roots Through Recovery stands out for its holistic care, specialties, and solid outcomes. It's well-suited for individuals with insurance coverage or sufficient financial resources for self-pay.

I called today to request information Stephanie was very helpful and answered all my questions she…read moresaid someone will call me back to provide me with information. Nicole Richter called me and was very rude yelling at me because I was asking questions and she said the clinical director denied my son. I told her she was extremely rude and I hung up . She then text me to try to clean her attitude up. Nicole Richter is very unprofessional and need to reconsider her position

The team at ROWI was AMAZING!!! My 11y/o daughter participated in their IOP program and as part of…read morethe program, we also had weekly family sessions. We always felt welcomed, safe, and heard. We credit ROWI with helping our family find peace and balance..

I need to write this review so I can stop thinking about this neglectful shithole excuse of a "Teen…read more& Parent Wellness Center." Let me explain. I was a client here about a year ago for depression/suicidal ideation, I "graduated" and tried to leave it behind me. However, any reminder of this place even now brings me extreme discomfort and ruins the rest of my day, sometimes the next until I can get it off my mind. To respect the privacy of all involved parties, I will need to leave out many details, most irrelevant to this review. I will also not speak of anything regarding the legality of ROWI's operations and practices. As a client, I was driven nearly to suicide by the horrible care here. I saw another client commit self harm as a direct result of the staff's actions and nothing was done. I saw another client experience a panic attack due to a staff members actions, they were told something (I couldn't hear but it sounded annoyed) then left to sob and hyperventilate in the open where both staff and other clients could see. I, as well as other queer clients, were told some very transphobic/homophobic things by other clients and mothing was done, not even a reprimand by the staff. One client was called a racial slur by another client and nothing was done. Briefly, I even had to abuse drugs just to make it to the next day. I never developed an addiction. The program was focused solely on meeting a quota so the insurance companies would keep paying. We had several "groups" over the course of the day, interrupted by lunch around noon. This means we have to sit in an uncomfortable room and do some activity decided by Staff member or visiting associate (the professionality was a mixed bag), regardless of our needs. These groups never once had a positive impact on me, despite their intention and description. Completion of the group activity was prioritized over all else, especially the client's health. They had two therapists, one gave a fuck about the clients and the other gave a fuck only for their own inflated ego. The building itself wasn't too bad. It was a bit dirty in places and had the most corporate looking furniture I've ever seen; something that looks good in pictures but when people actually occupy the space it becomes obvious that it's only function is to look good. I spoke with my mother about her experience and she agreed it was shady. She was never told about anything, even things that could've been dangerous to me or others. As of writing this, I still cannot pass the intersection by the location I went to without feeling a sharp and painful anxiety. I am not a naturally anxious person; I wont stress out for an upcoming test, event, etc. But even now, just being in that area puts me on edge. This place fucked me up worse than the traumatic event leading to my hospitalization. For obvious reasons I wont go into that much, but to illustrate, it included self inflicted (intentional, yet mild) traumatic brain injury that has effected my memory permanently. If you are a parent with any care for your child, do not send them here. If you are a client, then I'm sorry. Get your child a quality therapist, get family therapy as well, and if your teen needs something safe to occupy their days, find them something that will at least prioritize your teen's wellbeing and health. I hope this finally gets it off my mind. I hope this helps at least one parent save their teen the suffering, or helps a teen get through ROWI just a bit easier. I just want this place out of my head so I can leave it behind. To the parent yelp reviewer who lost their son: my heart goes out to you. I hope he rests peacefully. I hope as well you can find some comfort in knowing you aren't the only one to suffer from this facility's neglectful practices towards teens and their brazen dismissal of caregivers. Stay strong; all good days will pass, yet our darkest will end as well. The sun will always rise in the morning to burn away the tears of last night's grief.

Jeffrey provided a combination of couples and individual counseling to us for approximately five…read moreyears. He helped us through some very challenging situations while always maintaining a focus on strengthening our marital relationship. While always supportive, he wouldn't hesitate to call us out if we got off track. Jeffrey provided us with the tools necessary to maintain a healthy and respectful relationship. His approach is very straightforward and interactive. He does not lecture and shares information in an impactful and engaging manner.

He is absolutely one of the most sincere and caring therapists that I have ever met! He's an expert…read moreat cutting to the chase and zeroing in on the real issues! A+ He cares!!

I started seeing Patrick in 2017 because I was doubting my own thoughts and unable to trust my own…read morefeelings. I needed someone to talk with and not burden my family or friends with lengthy complaints. He helped me to see what I can and cannot control. And the things out of my control - I can accept it or move on. This took some time to implement but it has brought me great inner peace. Since then, I have learned to take time for me and my needs so that I am able to support others. He is a trusted supporter that will listen without judgement. I have been pleased with his therapy and would recommend him.

So, Daybreak was good until they let me therapist go without notifying me. She was great and I had…read morebeen seeing her for about a year. I showed up for my normal appointment and they had the therapist tell me that was her last day. That alone I thought was very unprofessional. In addition, I was charged for that session which we spent most of the time discussing what would be our next steps. Fortunately, my therapist ended up at another firm, so I was able to continue to see her. She's fantastic but I would not go back to daybreak because of the way treated my therapist and me.

I've been seeing Ariel since June and I'm so happy and thankful to have met her! Ariel is genuine,…read morefirm, and easy to talk to. During our sessions, I feel that she carries herself in a very welcoming and chill positive vibe, which I love about her. Ariel has always been so accommodating and flexible when scheduling an appointment to meet with her. I am also appreciative when she gives me a confirmation text before we meet the next day even though I have it in my calendar already. It's definitely those little things that matters! Honestly, it was really hard for me to understand and tell myself that I needed a little help, mentally. I was terrified in reaching out to any therapist, but I'm so glad I reached out to Ariel! I love how I can freely have a conversation with her without any judgement, move from topic to topic, and know that she can keep up with my thoughts and emotions plus help me sort it all out. I have shared some heart felt, deep and meaningful conversations with Ariel that I'm so relieved to be able to get it off my chest. I definitely feel that since our first session in June, Ariel has been by my side to help me open up, grow, heal, and learn to love and accept myself. She literally my cheerleader supporter but more chill vibes than perky haha. It really means a lot and I'm so proud of the progress we have made so far. I hope for others that are reading this as well, they will have the courage to reach out to Ariel and get the help they need. It's okay to ask for help. I'm so happy I did and reached out to Ariel. Healing is such a beautiful thing. (:

Ariel! Thank you for being you! so thankful to have met you. You are such a safe space & truly…read morehave made a difference in my life! Cheers to peace, love & healing. Forever grateful for you!

Being human isn't easy. All of us will face a challenge, stress, or even a crisis, at some point…read morein life. It may be physical, spiritual or emotional. And it will certainly impact you mentally. Mental clarity and the ability to be most connected with the best of who we are, requires effort and focus. While we have to do the work, finding the right therapist to help us navigate that path should be one of the first steps. I don't need to tell you how qualified Erin is because you can see that on her website. I'll tell you about my experience with her. Erin made me feel at ease and safe from day one. She has been consistently open-minded, non-judgmental, and empathetic. She is a good listener and a good communicator. She worked with me to create a session flow that works for me, and has often provided me with tools to help me continue my progress on my own. If you have faced fears about therapy, or have had difficulty finding a therapist, give her a call. You deserve it!

I never like to leave a review that isn't positive, sadly, my experience with Erin was…read moredisappointing. She is a great person, she had a great energy. However my joint session with my ex-husband and Erin was literally the turning point of the failure of our marriage. He was a complete narcissist, and during the session, I remember clearly discussing something heavy and crying, and my ex was literally "shooting the shit" with her, talking over me (typical dismissive gaslighting behavior I was accustomed to)...and she was chuckling with him. Ignored me as I tried to finally open communication with him. Then she literally looked at me and in front of him, said, "I think you are the problem." So the "safe place" turned into another episode of the 'Todd Show'. Humiliating beyond belief and I felt like I was thrown under the bus of my own trip to healing. WTF?! Well, years after our divorce, I am happy, self-sufficient, and healthy, which is what matters the most. Maybe she could've been more present during our sessions, she didn't even remember some extremely traumatic events in my childhood I shared. Which is hard enough to do as is. Take notes, please Erin. That experience with you still haunts me to this day and I often wonder, had I selected a therapist with more experience, maybe I wouldn't be a single mother now? She is a great person, I did feel comfortable with her so I don't mean any harm with this review. But I am the one with these depressing memories of what could've been....everything happens for a reason? Or did I manifest the end of my union by hiring her. Sadly I flaked on the last of the appointments because I didn't have the nerve to tell her I was angry and disappointed.

I used Maria as I transitioned into my new career of insurance sales and because of the…read morehypnotherapy session prior to starting, I overcame fear of sales and started my career off with a bang. Still successful 8 years later

Unfortunately didnt go so well. Summary: doesnt do…read morehypnotherapy, no time management skills, bills you for the time she went over in session, charges too much just for talk therapy, doesnt refund for unused sessions. My first 2 sessions were ok, I thought they would improve, but did not. She spent the time just talking with me, which I understand as a way to get to know me in order to do the hypnotherapy. But after 7 sessions, I stopped going. She wanted to just chat even after I told her I wanted to do the hypnotherapy on 2 different occasions. Seems she doesnt know how to do it, maybe wants to be a psychologist. She did do one "hypnotherapy " but it was 10 minutes and just a basic guided imagery meditation, which I can do on my own. The sessions were supposed to be one hour long, but she kept running over to 2 hours and then charging me for it! I told her that it's her responsibility to keep the time, not me, and then to charge me more after the agreed amount and time, is outrageous. I paid for 10 sessions up front, as she said it would take time, but we werent doing anything. I've already had years of talk therapy and that's not what I wanted to spend $100/hour on. I can get talk therapy for $40/hour. Even with the package, she gave me a slight discount, but when I asked for a refund on the reminder, she refused and said she could give it to me as a gift card. I explained that theres no way I could gift her services since shes not providing the services she advertises and I'm unhappy with. I do not recommend her.