I trust everybody at the dealership, they're wonderful. This is where I go for service for sure…read more It's two hours away from me but well worth the drive. There's not a lot of these days, but this is definitely one of them. Thank you guys for being there. They're very to the point, and prompt. Sometimes parts may take a while, but I've never had a major delay with anything.

There are no stars for this business but I had to add one to post this review. Absolute WORST…read morecustomer service! I have never experienced such a deplorable attitude from the employees (Chip and Julie, specifically). My son's scooter was held hostage there for repair for months. There was no communication or feedback until you called in. When you did, you were greeted with disses and insults that your bike was a "cheap toy" and an attitude that they were doing you a favor by repairing it. Once the repair was finally complete my son's scooter still had trouble starting, and after 3 or so months, broke down completely again. We're out about $700 after parts and repair costs. Therefore, RUN, don't walk away, from this business. Look for others that will include honestly and respect with their services. UPDATE on the above - 5 min after this review posted, the owner (Julie M from Fort Walton Beach) writes her own review of her business, attempting to discount my comments. Sad and pathetic... SECOND UPDATE, Julie M, owner of DandD Cycles, now writing under the name of "Robert M" describes her version of what she said she "couldn't recall" when I spoke of our prior experience with her shop. omg, it is SO sad...

These folks are family owned and operated, they all live the bike life we love, even their kids…read moreride aswell. They know motorcycles!

Top notch service Dyno tune and nitrous all at the same time. Fast reliable, cheaper than most with…read morebetter service and quality, always a plus!

You will definitely get less than what you think you are paying for. The chrome looks good in…read morephotos and when you get there to purchase, but its the cheapest chrome you can buy. My handlebars and wheels were rusting in less than 6 months after my purchase. If your taking your bike for service work, don't hold your breath that it will be done when they say it will be done. The price they quote you will very rarely, if ever, be the final price you pay!

I just had my bike serviced as it is new to me and needed its 20K service. I have to say that I am…read morethoroughly impressed with Blackwater Cycles and the way they do business. I received a detailed inspection report, and all service cost was up front. I would highly recommend Nick and the crew for your Harley needs. I will be back in the future for some upgrades.

scammers they sold me a bike in January never sent me my tag which was purchased with the vehicle…read moreand they have been using my tag on their vehicles and racking up toll charges pieces of sh**

This shop is under new ownership and is now called OEM Cycles. The previous reviews are for the old…read moreowners and by no way reflect the current ownership These are great folks, honest, friendly, and fair. Chuck and Ashley (the new owners) are super friendly. It is a very welcoming environment. They have several Harley MASTER TECHS on staff. I just had my 5K service done here and Mr. Tim did an awesome job. He answered all of my questions and was very knowledgeable and professional. The labor prices are very fair and you know you will be getting excellent work done. They also have a good selection of used bikes for sale. Everything from sport bikes to hard tail choppers. Bring your bike here for service, you will not be disappointed.

As a visitor from out of state, and not having any Guzzi dealer within 400 miles of my home, I…read morebought some tires for a used 09 Guzzi I purchased near Ft. Myers. I also had all the fluids changed. Staff was courteous and attended to business like you want in a good motorcycle shop. I was very please overall with my experience except..........visitors from out of state better not expect any kind of discount on anything. I paid full pop (about $158.00 each) for both my tires, plus $148.00 for installation. No courtesy discounts here. At least not to tourists. You can get the same tires for about $85.00 online. My local tire shop will change the tires for $30.00 each. To be fair, I remove the wheels and take them to my local shop. But removing the wheels on a Guzzi is a no brainer; not worth the price I was charged. No wonder they have such a successful euro cycle shop. I felt confident that everything was OK as I departed and would return if I were in the area. But I would expect to pay out the nose. I guess that is why the dealer can keep his doors open.

DO NOT BUY A BIKE HERE. Please read and heed the reviews regarding service. Adventure will get the…read morebike off the sales floor - Service, not so much. My bike has spend about 6 of it's 36 months since I bought it sitting in Service. And not because of any major repairs. Nope, a few small warranty/recall items. I have all the packages, tire/wheel, preplanned maintenance, and platinum extended warranty. I brought the bike in (for the third time) to have the transmission quick fix diagnosed and repaired. I asked them to look at what seemed like a small oil leak. They said they diagnosed it as a bad seal, then told me warranty wouldn't cover it. I called Safeguard (company who manages BMWs extended warranty) who said they couldn't cover it - because someone had already "fixed" it . . . with a tube of RTV silicone. Then these jokers at Adventure gave me a bill for $1,800!!!!! For a silicone repair job. They, allegedly, BMW sent the wrong wiring harness for the bike. So my bike will be parked in the service department at least 6 weeks! While the bike and all the packages depreciate. So I stop in the store to talk to the GM, who is incidentally always too busy to talk to anyone (so it seems) unless the person is buying a bike. So I speak to one of the sales managers. She listens seemingly intently and says she understands and she will speak with the GM on my behalf. 2 days later, I call and talk to her again. She tells me (with attitude) that she doesn't have any control over what service does and she already relayed my message. They why didn't you call or message like you said you would???! In short. I switched from Harley Pensacola to Adventure largely because the service at Pensacola Harley was so unreliable and slow. Figured Adventure had to be better. Absolutely not. My neighbor warned me - said he takes his BMW to Jacksonville (6.5 hour ride) to get warranty work done. Other people said "stay away from Adventure." And I didn't listen. Now I am locked in for another 3 years as my preplanned maintenance is local only. I recommend buying a Triumph from D&D or, if you must get one of the brands sold by Adventure, travel. I am told Jacksonville has an excellent service department.

When I first moved to the area I had a motorcycle and had no idea where to get my bike serviced. I…read morehave an Indian Scout 2002. I actually called Harley first and they said they wouldn't work on it, but they then directed me to REDLINE motorcycles not radline. I called and they were really cool about helping me out and told me they'd work on it. All the guys there were down to earth and willing to help with any questions and also give good recommendations if you weren't sure about certain things pertaining to your bike. I thought the price was going to be horrendous, but it was pretty descent and they seemed like a bunch of guys that wanted to help someone out and get them back on the road.

Very nice people with a great attitude and great customer service. Lots of interesting things for…read moreall bike riders from helmets to rain suits.

2026 Warning New owners - most staff people you known there are gone and replaced…read more Being accosted immediately when you walk in, buy a bike buy a bike or your Ignored completely by staff. Sales guy was an absolute joke. No experience no business experience whatsoever. They are absolutely clear now. Spend a ridiculous amount of money and get the hell out of our store. Not your store not the peoples Harley shop no, our store.

I bought a busted jet ski with a friend and had PJ at Typhoon Motorsports install a rebuilt engine…read morein it. That was over two years ago and we are still riding and enjoying it with absolutely no problems. This was at the old location on Barrancas. It took longer than expected due to circumstances beyond his control and he still took care of us. Thank you.

From the owner: Specialties We are…read morePensacola's newest Motorsports shop. Offering Marine services in the areas below: Offering Jet Boat ,Jet ski Repair Limited bolt on Performance Installs Racing gas available

We researched where to take our 1979 Harley Davidson Low Rider, before talking to Bones over a year…read moreago, now. We dropped it off at their old location over a year ago. Since then they have moved to Pace Blvd., and we have been very understanding, when they called about the bill, we would drop off cash. We have been promised our bike would be done months ago. They have told me, "the weekend of their open house", then it was waiting on some friend of theirs to drop off parts (which I ended up picking up here in town), then it was they were working on another bike. I dropped off 1000 cash because we were told needed money upfront for the machine shop. Dropped cash off the next day (over 3 months ago) and as of to date my bike has not even had that work done to it. Now we have probably the biggest week of our lives coming up family, friends from out of state are coming from out of state to experience it with us and we are the only couple without a bike. I have missed a "ride" that honors my little brother....the list goes on and on. I am going to New Breed today to hear what it is this is week, I will post again after my visit.

From the owner: New breed Cycles offers full spectrum service from foreign to domestic bikes including but not…read morelimited to oil changes big bore kits and even ground up full rebuild and don't forget to take advantage of our mobile service.