I trust everybody at the dealership, they're wonderful. This is where I go for service for sure…read more It's two hours away from me but well worth the drive. There's not a lot of these days, but this is definitely one of them. Thank you guys for being there. They're very to the point, and prompt. Sometimes parts may take a while, but I've never had a major delay with anything.

There are no stars for this business but I had to add one to post this review. Absolute WORST…read morecustomer service! I have never experienced such a deplorable attitude from the employees (Chip and Julie, specifically). My son's scooter was held hostage there for repair for months. There was no communication or feedback until you called in. When you did, you were greeted with disses and insults that your bike was a "cheap toy" and an attitude that they were doing you a favor by repairing it. Once the repair was finally complete my son's scooter still had trouble starting, and after 3 or so months, broke down completely again. We're out about $700 after parts and repair costs. Therefore, RUN, don't walk away, from this business. Look for others that will include honestly and respect with their services. UPDATE on the above - 5 min after this review posted, the owner (Julie M from Fort Walton Beach) writes her own review of her business, attempting to discount my comments. Sad and pathetic... SECOND UPDATE, Julie M, owner of DandD Cycles, now writing under the name of "Robert M" describes her version of what she said she "couldn't recall" when I spoke of our prior experience with her shop. omg, it is SO sad...

If I could I would give them 0 star…read more We took our 6 month old 4wheeler with 24hrs on it there and we got quoted over 2k on the first quote. After approving them to fix it and send us a msg saying they quoted us wrong it was actually over 6k to fix it. Saying the engineer needed to be replaced when nothing is wrong with it. We have all parts and pictures to prove that they were just trying to scam us. DO NOT TAKE YOUR FOURWHEELER there. The sales department is really good but the service department are just trashed. the lady that answer the phone (Arden) was always rude and seemed bother when you asked questions. They were trying to get us to spend 3 times more of what actually is coasting us to fix somewhere else. They really lost our business. We do a lot of riding events and will make sure all the people we come across do not do business with them!!!! Save your time and money DONOT go there to get anything fixed. Here is the picture of the part that they said it needed to be replaced because of dust and debris.

needed clutch for my bike , they ordered them and said I could drop the bike off anytime. I took…read morethe bike to them and they had it done the same day. I was impressed! It felt good pulling away with a nice clutch and the fresh oil always helps it shift well.

As a visitor from out of state, and not having any Guzzi dealer within 400 miles of my home, I…read morebought some tires for a used 09 Guzzi I purchased near Ft. Myers. I also had all the fluids changed. Staff was courteous and attended to business like you want in a good motorcycle shop. I was very please overall with my experience except..........visitors from out of state better not expect any kind of discount on anything. I paid full pop (about $158.00 each) for both my tires, plus $148.00 for installation. No courtesy discounts here. At least not to tourists. You can get the same tires for about $85.00 online. My local tire shop will change the tires for $30.00 each. To be fair, I remove the wheels and take them to my local shop. But removing the wheels on a Guzzi is a no brainer; not worth the price I was charged. No wonder they have such a successful euro cycle shop. I felt confident that everything was OK as I departed and would return if I were in the area. But I would expect to pay out the nose. I guess that is why the dealer can keep his doors open.

DO NOT BUY A BIKE HERE. Please read and heed the reviews regarding service. Adventure will get the…read morebike off the sales floor - Service, not so much. My bike has spend about 6 of it's 36 months since I bought it sitting in Service. And not because of any major repairs. Nope, a few small warranty/recall items. I have all the packages, tire/wheel, preplanned maintenance, and platinum extended warranty. I brought the bike in (for the third time) to have the transmission quick fix diagnosed and repaired. I asked them to look at what seemed like a small oil leak. They said they diagnosed it as a bad seal, then told me warranty wouldn't cover it. I called Safeguard (company who manages BMWs extended warranty) who said they couldn't cover it - because someone had already "fixed" it . . . with a tube of RTV silicone. Then these jokers at Adventure gave me a bill for $1,800!!!!! For a silicone repair job. They, allegedly, BMW sent the wrong wiring harness for the bike. So my bike will be parked in the service department at least 6 weeks! While the bike and all the packages depreciate. So I stop in the store to talk to the GM, who is incidentally always too busy to talk to anyone (so it seems) unless the person is buying a bike. So I speak to one of the sales managers. She listens seemingly intently and says she understands and she will speak with the GM on my behalf. 2 days later, I call and talk to her again. She tells me (with attitude) that she doesn't have any control over what service does and she already relayed my message. They why didn't you call or message like you said you would???! In short. I switched from Harley Pensacola to Adventure largely because the service at Pensacola Harley was so unreliable and slow. Figured Adventure had to be better. Absolutely not. My neighbor warned me - said he takes his BMW to Jacksonville (6.5 hour ride) to get warranty work done. Other people said "stay away from Adventure." And I didn't listen. Now I am locked in for another 3 years as my preplanned maintenance is local only. I recommend buying a Triumph from D&D or, if you must get one of the brands sold by Adventure, travel. I am told Jacksonville has an excellent service department.

Very nice people with a great attitude and great customer service. Lots of interesting things for…read moreall bike riders from helmets to rain suits.

2026 Warning New owners - most staff people you known there are gone and replaced…read more Being accosted immediately when you walk in, buy a bike buy a bike or your Ignored completely by staff. Sales guy was an absolute joke. No experience no business experience whatsoever. They are absolutely clear now. Spend a ridiculous amount of money and get the hell out of our store. Not your store not the peoples Harley shop no, our store.

scammers they sold me a bike in January never sent me my tag which was purchased with the vehicle…read moreand they have been using my tag on their vehicles and racking up toll charges pieces of sh**

This shop is under new ownership and is now called OEM Cycles. The previous reviews are for the old…read moreowners and by no way reflect the current ownership These are great folks, honest, friendly, and fair. Chuck and Ashley (the new owners) are super friendly. It is a very welcoming environment. They have several Harley MASTER TECHS on staff. I just had my 5K service done here and Mr. Tim did an awesome job. He answered all of my questions and was very knowledgeable and professional. The labor prices are very fair and you know you will be getting excellent work done. They also have a good selection of used bikes for sale. Everything from sport bikes to hard tail choppers. Bring your bike here for service, you will not be disappointed.

When I first moved to the area I had a motorcycle and had no idea where to get my bike serviced. I…read morehave an Indian Scout 2002. I actually called Harley first and they said they wouldn't work on it, but they then directed me to REDLINE motorcycles not radline. I called and they were really cool about helping me out and told me they'd work on it. All the guys there were down to earth and willing to help with any questions and also give good recommendations if you weren't sure about certain things pertaining to your bike. I thought the price was going to be horrendous, but it was pretty descent and they seemed like a bunch of guys that wanted to help someone out and get them back on the road.

Amazing company, my girlfriend and I spoke the owner of the business and he helped us with…read moreeverything, if you want honest professional work this is 100% the place to go! I will definitely be back with future projects! The owner was extremely kind and helpful, and funny. Definitely felt like we were in a shop with a friend.

From the owner: From oil changes to full scale car builds for your specialty car, we can deliver quality service!…read moreCheck out our vehicles for sale!

AVOID THIS PLACE LIKE THE PLAGUE!…read more First off, the service was awful! took 10 mins to someone to show up. They had a bike I wanted, so I bought it (he did not give me a deal either). Beware that they won't let you test ride! b/c they are scamming you! they sold me a crap bike. During the 'service' they didn't change the fuel filter like they said they would and the tank was full of rust (unseen to the eye). Then they pretend like they are helping you out and doing you a favor. they did NOTHING to fix my bike and wanted to charge me more. and guess who STILL doesn't have their motorcycle plate yet that Cycleworld 'mailed' to my address?! This place has horrible service, poor quality products (resale), and scamming salesmen. Save yourself a lot of time, money, and headaches and go elsewhere!

Please read this before wasting your time with this dealer! Myself and my family have purchased…read moremany vehicles and "toys" in my lifetime and refusing to allow a test drive only means ONE thing. Don't trust a dealer if they will not let you drive and have the purchase inspected prior to buying. If they are selling a good quality product then there is no reason it should not be allowed to be driven and inspected. I did research on this dealer before even visiting and wish more people had written reviews about the true nature of this dealership. I can only hope this will help others in the future! I also reviewed this dealership on Facebook and got this response from someone named Russell, this is just an example of how customers are treated, wow!: "You absolutely right , #1 We don't allow test rides for anyone ever due to the obvious liability. # 2 Financing is available thru any number of local banks or credit unions on ALL our bikes . #3 you were told you could have whom ever you choose inspect the bike AT OUR LOCATION and you refused, we do not shuttle bikes all over town for some Maybe "BS" approval / inspection. Sorry you got your feelings hurt.....Not really / GROW UP ! Russell @ cycle world.pensacola" Thankfully we did not pursue the purchase and are so much happier with the reputable Harley Davidson dealership just a few minutes away!

Pre-owned Harleys, Customs & Choppers. Always a good selection ...Fair prices....No hassle shoppingread more

I've gone here for a couple months now and every time i get my Atv back from their shop something…read moreis always wrong and it isn't what i brought my Atv in for. I'm missing my snorkels and alot more. I've wasted so much money on this place for my things to just get stole!.

Glad I am the only review so the truth will be out front for every one to see. Terrible shop I…read morewouldn't recommend it to my worst enemy because even they don't deserve what this shop will put them through. Ok facts. Had my side by side and 4 wheller there. One for warranty work the other for a lift. Both ran and drove. So we ended up pulling both bikes from his shop in parts and with a fork lift. He was stealing parts off our 4 wheeler for his own. (starter and cooling fans) he broke a bolt off in the motor and cut my speaker wires. Now we have been forced to work on our stuff ourselves so the money we paid him to do the work we are out. Also had some mix ups with portal brackets so we lost that money (he blaims ups for loosing the parts) side by side won't even roll at this point. I could go on and on but just avoid this man and his shop. We are in the hole over 3K because of him and did he try to make anything right... NO before and after photos of bikes.