1. John Kiley's Cycle World

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Pensacola, FL

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John Kiley's Cycle World

1.0 (5 reviews)
Closed • 9:00 am - 5:30 pm

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Warehouse of Speed

Warehouse of Speed

(2 reviews)

Took my Ferrari 458 to Warehouse of Speed. I waited a while before writing this review, hoping the…read moreowner would make things right, but that unfortunately hasn't happened. If you own a supercar--or just value your vehicle--I strongly advise against bringing it here based on my experience and what I've heard from others. Here is what went wrong during my visit: Destroyed & Discarded OEM Exhaust: I brought my 458 in for an exhaust upgrade and explicitly asked them to keep the original stock system, which is standard practice in the supercar market so the next buyer can return the car to stock. Instead, I was told they had to saw off the factory exhaust, and they threw it away without my permission. I ended up disliking the new aftermarket sound, but I'm now stuck because replacing a stock 458 exhaust costs around $10,000. Faulty Backup Camera Wiring & Improper Billing: They installed a backup camera, which worked for only a month. When I brought it back, the owner admitted the harness wasn't secured properly and the wire burned up. Unbelievably, he made me pay for the replacement harness. To make matters worse, the camera failed again just a week later and hasn't worked since. Non-Functional Valve Remote: To address my complaints about the sound after throwing away my stock exhaust, the owner suggested installing a remote-controlled exhaust valve. I paid for this addition as well, but it has literally never worked from day one. At this point, I am uncomfortable bringing my car back to have these issues corrected. If you expect your vehicle to be handled with the care, precision, and professionalism expected at a high-end supercar facility or dealership, look elsewhere. When I first used Warehouse of Speed, I recommended them to several fellow car enthusiasts. I deeply regret that now and take back those recommendations.

Amazing company, my girlfriend and I spoke the owner of the business and he helped us with…read moreeverything, if you want honest professional work this is 100% the place to go! I will definitely be back with future projects! The owner was extremely kind and helpful, and funny. Definitely felt like we were in a shop with a friend.

Gulf Shores Power Sports & Marine - Boat after 5 1/2 weeks at GSPS service department

Gulf Shores Power Sports & Marine

(46 reviews)

My first review from a few years ago noted that I was not impressed with my sales team experience…read more This review is about the service department. I took my 25 ft boat to them to have a substantial gouge repaired and paint work once the gouge had been repaired. I met with Scott who is the service manager for GSPS. Scott assured me they could come very close to the Titanium Gray that my boat has on it. He then stated "give us 10 days to two weeks to finish the work". At the end of two weeks he called and said come and look at it. To say I was disappointed is putting it mildly. Scott then told me he wanted to keep it and have the work corrected. I was impressed with his commitment to customer service and I agreed to leave it with him. Yesterday, I received a call from John, letting me know my boat was ready to be picked up. Once we got there and saw how well they had matched the Titanium Gray, I had to smile. Scott's testament to customer service is VERY rare these days! When I got back to our house, my neighbor who saw the gouge prior to being repaired said "well, how did they do on the repair". I then challenged him to find the spot. Needless to say, he couldn't! Scott and his team just state what will be done, then they follow through. So, I short, if you need work done on your boat, GSPS would be a great place to contact. Scott, well done my friend and I want thank you and your team for your effort on my behalf!

Our experience with Gulf Shores Power Sports has involved an ongoing pattern of poor communication,…read moreexcessive delays and inconsistent information across several warranty matters. There has been significant employee turnover, making it difficult to know who is responsible for an issue or whether prior commitments will be honored. Phone calls and emails frequently go unanswered, promised follow-up does not occur, and the information we receive often changes depending on which employee we reach. On more than one warranty repair, we were told that our boat was "next in line," only to later learn that it was not or that another customer had been placed ahead of us. We have also experienced excessive waits for warranty work without dependable updates or clear explanations. The most recent issue involves the warranty replacement of a rusted and unstable trailer. In February, we were told we were next in line. In June, we were again told we were next in line. As of August, we still have no reliable information about when the replacement trailer will be delivered. Because the existing trailer is rusted and unstable, we have been unable to safely use our boat. Instead, we have continued to receive unclear and changing information about the replacement process, payment arrangements and whether our boat and new trailer will be released promptly after the transfer. The greatest problem has not been one isolated mistake. It has been the repeated lack of follow-through, accountability and reliable communication. Based on our experience, customers should document every conversation, obtain all warranty promises and timelines in writing, confirm that extended warranties have actually been registered, and carefully review all terms before leaving a boat or other property with this dealership.

John Kiley's Cycle World - motorcycledealers - Updated October 2026

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