We knew Dun-Rite was the right choice before work ever started. Navigating the 203k loan process…read morecan be confusing and it was challenging to find a lender who had enough experience to properly walk us through the process. Bonnie at Dun-Rite spent time going through the process and answering all of our questions. She was great at following up with the lender and really helped move things along. It was above and beyond what you would expect from the contractor's side of things. Once work started, things moved quickly. It was clear that Scott is passionate about his work and ensuring that the homeowner has a positive experience. He was reliable, punctual, and detail-oriented. He showed up when he said he would, did good work, and ensured that he cleaned up after himself each and every day. We had never used a contractor prior to our experience with Dun-Rite, but my understanding is that our experience with Dun-Rite is not the experience a lot of other contractors provide. We would choose Dun-Rite again!

Very poor drywall work and painting. He is also a very poor tiler, that will be the next area that…read morewe have redone. Not a finished carpenter. Did not manage the subs., left home unsecured many times. Took no responsibility for the many mistakes made. Quick to blame others. We are VERY unhappy with the work we had done in our home. Never thought we would be one of those customers "taken" by a contractor. Overpriced. As I type this, we have a professional drywall and painting company repairing the bathrooms, kitchen and family room. They cannot believe the shoddy work that was done. Save yourself a lot of heartache and hire someone else.

The workers were phenomenal. We are very picky and they came through doing a remodel of our master…read morebath. They were courteous, very knowledgeable and cleaned up very well after themselves. The price was very reasonable and the work turned out magnificent. I cannot imagine any other company doing as good of a job. Highly recommend!

Trench remodeled our hall bathroom in December. We were extremely pleased with the work. The crew…read morewas very hard-working, careful and respectful. We also just finished our kitchen in March. Again, the crew was excellent. We especially appreciated their meticulous attention to detail. The foreman was attentive to any questions or concerns that we had. My husband is very handy, so we have rarely needed contractors. We did have one bad experience years ago, and so were nervous. Trench was terrific and we will certainly hire them again.

I was experiencing a leak in my bathroom ceiling. Initially it was believed the leak came from a…read moreroof boot needing to be replaced. The next hard rain after replacing the boot proved otherwise. Multiple estimates ran a gamut of roofing/plumbing possibilities ranging from $340 - $800. Estimates did not guarantee the issue would be fixed nor were any of the companies able to include repair of the ceiling. Fortunately, I found Hugh on Yelp. He was quick to reply to my call and scheduled me for the following day. He advised me I would be following another job and he kept me abreast of any delays. Hugh not only was able to determine where the leak was coming from and fix it but he also did a water test to determine the issue had been solved AND fixed the ceiling. He and his employees worked at full throttle their entire time they were here and left no mess behind them. Hugh offers a full spectrum of services including landscaping, decks/patios, kitchen upgrades to full home renovations. I would recommend him in a heartbeat. Additionally, he is a nice guy.

You might have thought some years ago when my husband and I had a carport attached to our house…read morethat the contractor we hired would know what he was doing. Years later, as the carport was sinking into the ground, we realized that he didn't. So on the recommendation of a friend, we hired Hugh's Services who immediately determined that the posts holding up the carport had been literally inserted into the ground with no concrete. We were very surprised. Hugh and his crew were highly professional. They dug out the posts, poured the concrete and balanced out what could have been a very serious catastrophe. In addition, they installed and redirected my downspout system that allowed gallons of water to gather under the carport. And they installed a brand new downspout, redirecting the rain under our front porch. All of those systems are underground and undetectable, adding value to our home. With his sharp eyes, Hugh also noticed that the flashing around our chimney had never been properly installed, and he fixed that. Would I hire Hugh again? You betcha! Nothing escapes his eye, and he absolutely knows what he is doing. Diane M. Brown

We contacted 4 remodeling companies before choosing Old Bay Remodeling, After my wife's almost an…read moreyearlong research to find materials and selections to complete the kitchen, we decided to get bids from Angie's list. Old Bay came in highly recommended with a 4.7 star rating. We got other bids from contractors 4.5 stars and above. We had a contractor who showed up on TV who bid the job at 4 times the price of Old Bay and we had contractors who my wife called 'Chuck in the truck' contractors who bid my kitchen at 30% cheaper than Old Bay. The big name contractor came with his pamphlet, tried to push his branded materials on us - "You can only choose backsplash from this pamphlet" they said. We had to wait 10 weeks to get started they said. They will give us warranties on materials for 10 years, but we have to pay for labor, would something go wrong. The estimate was a 10 pages long with 9 pages of their marketing bullshit and one page of the actual estimate. Also wanted me to pay for design before they even gave me any drawings - not even rough drawings with the estimate. The Chick in the truck - unlicensed guy with his helper in a truck, said he can start tomorrow. We can purchase any materials and he will put it in. He gave us a labor only bid literally handwritten on a notepad piece of paper. I was pretty sure after the work is complete, I would never see him again. Then comes Old Bay Remodeling and Bill Keeling. Licenses and Insurance checked out. Reasonable 5 weeks delays to start the job. Detailed drawings and sketches with a 3d rendering of how things would look at the end. The process took about 5 days with some edits. But we were able to sign a well written contract, 3 pages long. But no marketing bullshit or content. 3 pages of how the work will be done, what is included, not included and what ifs. We went with them mainly because of Bill the sales guys and Sara the designer. The construction started and there were some hiccups, but mostly all right. The job was completed with a 2 day delay - I'll give them a pass on that. Trash was left outside for couple days, and I had to call the office to get it removed. But the actual kitchen looks great!

Ended up Really Beautiful and surprisingly fast, but I got stressed all along the way - Not really…read moreOld Bay Remodeling's fault, but I get stressed out for silly things and feels much better when things are completed. 1. Materials!!! - After the Job was sold, I was contacted by the office saying they do it a bit differently from other contractors. They purchase all materials up front. As a customer, you get the option to have it delivered on your yard or into their warehouse. The idea was this way, they do not have to stop for buying materials. I did a little research and quickly understood the materials and shipments were delayed and is causing a lot of disruption in the construction industry. Well - it is a good idea to have everything before we start work. I was right and wrong. Old Bay moved in record pace to get a 550 sqft addition completed in 7 weeks. But I lot my 1/2 acre backyard to materials - lumber, nails, siding, roofing materials for 2 months. The lawn was damaged from materials being on the grass for too long. Old Bay agreed to come back and reseed the lawn, so I'll give it a pass on that. There were literally 150 bags of concrete lying outside in 2 storms and I lost my sleep. Ended up that it was covered and protected properly. But I got so stressed out! If anyone is reading this, ask them to store materials in their warehouse and bring it when required. 2. Installers - Old bay had the same crew do the job from start to finish. They only had electric, ac and plumbing guys do their separate jobs. Apart from that - starting at demo, digging, pavers, carpentry, roof, windows, even painting done by the same 4 guys. I don't know how they did it, but they pulled it off. In my line of work, I do the same thing and become an expert at it. I was stressed out again and I hired a third party home inspector to make sure everything was done correctly. Very surprised the inspector also mentioned this is very unusual, but the job quality was up highly recommended. Howard County inspector was also surprised by the pace of things. He has inspected other work from Old Bay and said he has seen them drop off tons of materials in the yard before. 3. Rough Start and Payments - Not sure if this is a problem to anyone else, but we had to pay for all out materials up front. Old Bay promptly delivered the materials to our house and it came from a bunch of vendors. But paying all materials up front on a huge project like this runs into tens of thousands of dollars. Old Bay also sent many people to look at the job - there was an engineer, multiple plumbers, electricians etc. I guess they got many bids from their sub contractors. But I was not a big fan of 10 people visiting my house during the pandemic - They all had masks etc, but just too many people in the house. I called the office about this and I was told they do all the work in the beginning and when they get going, they will move fast. Another reason for me to stress out in the beginning, but was happy at the end. 4. Communication - It was very hard to reach the office and the project manager. Maybe I ask too many questions - I don't know. But when the job started, I would receive 2 calls every week from the office. Would casually check in, give me a run down of what is going to happen next week, ask if I had any questions etc. That was very helpful. It would be very nice to get these calls before the job starts. I am submitting this review so that the people can understand what is good and bad about this contractor.

Did excellent work. Replaced our roof, Window siding., Gutters, and put in a new patio door. Best…read moreprice anywhere. Very happy with the work done.

Questionable Reliability Called for an estimate, Owner…read moreshowed up, Gave acceptable estimate. I approved and and he said he would be there the following week to do the work. 3 weeks have gone by. No one has showed up and not even a phone call. I called several times to inquire, left messages, no return call. Sure- it wasn't a large job, if he wasn't interested, he could have been up front and said so.

I had my siding, roof and gutters replaced the Badger contracting did an excellent job. A special…read moreshout out to Mr. Kwan my siding installer- He takes pride in his work and his recommendations were greatly appreciated. Their pricing was better than other contractors. I intend to use the for my door project. DA

My husband and I want to share with the neighborhood, our experience with a contractor that…read morefrequently solicits work in Stevenson. In fact, when we first hired him, it was from a neighbor referral. Unfortunately, we have not had the same positive experience and, instead, would like to share a warning. Grab a glass of wine, it's a long one.  We hired Badger Contracting to replace a roof on our 1958 Gordon Sugar home in 2018. It was a warranty claim and the owner, Barry Flacks, was initially friendly and responsive, and clearly understood the insurance game. The crew he hired, however, turned out to be unfamiliar with flat roof construction and, on first attempt, failed to retain the MCM aesthetic. Despite a street of identical houses they could have used as a reference, it was starting to look like an 90's builder special (and with a moat of rusted nails yeeted into the grass). Throughout the project, they were tearing out and re-installing elements. By the time the roof replacement was "complete," there were half a dozen patches already in place on our brand-new roof. We were not impressed, but he was paid in full--as it was an insurance claim, there wasn't much we could do.  We called Barry back a few months later when the ceiling in the living room started leaking. And then a few more months later for the same. Then they came back when there were mushrooms growing in the master bedroom closet. Another time, they had to come back to switch a downspout that was mistakenly installed upside-down and catching debris. This was around the time he told us that he never used that crew again. Badger returned frequently--well beyond our 5-year labor warranty which we asked to be extended on good faith. It was clear his profit margin on our roof was shrinking, and it showed in the way we were treated. None of these return trips were prompt, communicative, or friendly. We would come home to men on the roof without even a return phone call, and then no update on work performed. Over and over again.  We were never out to ruin anyone's livelihood. We know Barry has a working relationship in the community and we've wanted to believe that our experience was a one-off due to a poor crew and, other than not passing on Badger's contact info, we kept our experience to ourselves. Our most recent experience with Barry, however, has convinced us that we need to share the continuation of this story. Our 8yo roof failed inspection when we went to sell. Badger came out and performed a repair on soft spots identified by his crew (but we discovered not everything on the inspection report). Then Barry lied to us about the work performed when he insisted that the roof wasn't regraded and that the soft spots were caused by a clogged drain, "maybe a mouse."  But we were on the roof with the roofer. We spoke with him about the work and the crew leader pointed out the low spot, the pooling, and acknowledged it being the cause of the rot--not the drain, which was adjacent. We took a dozen photos as he re-sloped that area. The roof in that area wasn't sloped correctly to begin with. Second and third inspections were performed by certified roofing contractors. They both identified the same additional repairs that needed to be made and submitted their own quotes for repairs. Understandably, after Badger failed to catch (or repair) what their peers had noted, our buyers did not want Badger to return. When we presented those two estimates to Barry and asked that he cover the cost of the lower estimate, he delayed correspondence through the weeks leading up to settlement--not responding until well after we closed. We covered the expenses of the repairs at closing because an 8yo roof should be sound and it was the right thing to do. Again, we asked for reimbursement. Five weeks later, Barry reached out to say that he will not be reimbursing us because 1) he doesn't agree with the three inspections noting the same areas of concern; 2) he feels his crew should have been permitted additional opportunities to address repairs; and 3) it was on us as the seller to negotiate the cost of his failing roof into our sale price. ​​​​​​​So here we are. Dropping reviews across the internet and hoping to avoid small claims court, but certainly not opposed to traveling down that road.