I would not recommend them. While nice people, the bottom line is key so they use inferior…read moresubcontractors who show poor craftsmanship while Ultraclean supervisors are not to be seen and have no way of knowing who is doing what.

Everyone at this company was so helpful and friendly. They made a terrible situation so much…read moreeasier. And their prices were very fair too. A+++ all the way.

NW Disaster has been my go to restoration company. As a realtor I need an honest and reliable…read morecontractor to take care of any water issues. They have taken care of my clients for over 10 years and are always prompt, thorough, but don't over correct. I always recommend NWDS to anyone who needs any kind of remediation or repair.

We had the best experience with NDS Not only did we have…read moreissues during the corona virus episode- which they took great precautions to keep us and themselves safe being in our home. Gary was great and on point and David was not only pleasant to have in our home, he made sure we knew everything he was doing and how it worked. Definitely recommend them!

From the initial response to our appliance flooding event, drying out, evaluating, documenting and…read morerestoration Jim and his crew have been awesome. Jim's knowledge of documenting insurance claims ensured the company had the precise detail needed to process the claim with minimal involvement from us. We were kept informed and treated with consideration and respect with every step. The workmanship was detailed and high quality. Jim came highly recommended by local realtors who had direct experience with his services over many years. Thank you Jim and crew!

These guys are a ripoff. Over priced. Damaged furniture and corners of rooms. Dragged there hoses…read moreall over without corner protection. Arrived about an hour late. Surly owner.

Shawn was on time and knowledgeable. he listened to my concerns, explained what he was looking for…read moreand gave me piece of mind. thanks for great service

Maybe they know what they're doing with other disaster restoration services, but these guys are…read moreclueless when it comes to mold remediation. We are in the process of buying a home and during our inspection found mold in the attic and crawlspace. The seller did not want to use the mold remediation company we suggested and decided to go with Complete Restoration Services as a cheaper option. CRS came out, did their thing, and claimed the job was done. We had our reinspection and there was still mold everywhere in the attic and crawlspace. We took 5 samples and paid for them to be tested. All 5 came back with extremely high levels of mold only days after the remediation. CRS came back out, did their thing, and told us that now the job was done. Our inspector went back out and there was still mold everywhere. The seller was done with CRS and wanted to have a different company come out to finish the job, but CRS is demanding payment so now they are coming out a THIRD time. We'll see if they actually remediate the mold, but I'm not confident. At this point CRS has single-handedly pushed our closing date back by several weeks. Papers are signed, all other contingencies satisfied, but CRS is simply not capable of remediating mold. They are charging the seller $4,472. Red Truck Disaster Response (a capable and reputable mold remediation contractor) quoted $5,675. The $1,200 saved is not worth it when it comes to your health, skip CRS and go straight to Red Truck.

These guys are great and 100% honest. They helped with my mold problem. The owner Tylor developed a…read moremold removal chemical that is amazing. It is a one-step application and has an odor neutralizer. In one visit they fixed the problem. No more mold. I highly recommend them. https://moldremovalproduct.com

Many thanks to Tyler and his crew for the superb job they did removing the mold and debris from…read moreunderneath our house. Fast and efficient. Did what they said they were going to do and left us with a clean workspace and a 3 year warranty. Exceeded our expectations. Would definitely recommend to family and friends.

You never want to wake up to the words "there's water where it shouldn't be" or "we found mold."…read moreBut if you do, call Restoration Heroes LLC. Rachael and Carl aren't your run-of-the-mill restoration crew clocking in and out -- they're a husband-and-wife team who actually care. They dig deep to find the root cause, fix it right, and focus on long-term prevention. They know it's not just your house at stake, but your health. My wife has a history with mold poisoning and is extremely sensitive, so working with people who take that seriously has been a breath of fresh air (literally). Here's the wild part: somehow, Rachael and Carl manage to take what starts as a nightmare day and turn it into one where you feel empowered and in good hands. They show up fast, explain the "why" behind everything, and raise the bar so high that other companies look like they're playing limbo. If disaster ever strikes, do yourself a favor and call the Heroes. ‍‍

I had Restoration Heroes out for an inspection in my bathroom. They were very professional, took…read moredetailed moisture readings, and explained their observations clearly. They helped me understand what was happening and what steps might be needed next. I appreciated how straightforward and informative they were.

I contacted this business to clean my rugs & had the weirdest experience. First, they seem to do…read moreeverything through text, which did not come across professional. They kept asking questions about approximate size, wanting pictures and then would not get back to me for days. The initial contact & response began in mid-July and yet after all the back & forth, they didn't finalize & pick up my rugs till mid august. A month to get rug service completed just seems extensive. Who has time for that? When they said they sent quotes & disclaimers paperwork - I didn't get anything via email to sign. It was a constant back and forth for a month via text! When they finally arranged to pick up, they were not on time - I kept getting new texts about the tech coming later and later. They finally showed up - hours later than initially agreed. Bit I was shocked they don't measure anything first. The guy just rolled up the rugs and took them. I had to text a pic of my signed disclaimer and quote. Then a day later, they say my measurements were wrong and said they found organic matter so now must NOW change the quote and charge twice as much! So It was then that I said no, that's not good business. I said this "Why didn't you all measure when you picked up? Why all the back and forth texts? What scale are you using to calculate your pricing? What I also wonder is why you could not come to my home, measure the rugs, pick up and provide me a solid quote - all in the same day - without all this back and forth and me needing to guess lengths. This has been so time consuming just to get rugs cleaned. It shouldn't be this convoluted!" I asked them in text to cancel and bring me my rugs back. Suddenly, they were ok about doing it at the original quoted price and said it's common for customers to provide inaccurate measurements & proceeded to clean them even though I said bring them back. It was like they didn't want to take ownership for all this, claiming it was MY mistake. They were the ones who initially asked me to guess the size so they could give me a quote - not willing to come measure BEFORE picking up and agreeing to do the job!! When they wanted to arrange a time to bring them back I said go ahead and leave them on my porch. It was again a lot of texts. They took nearly a week to do that - saying it was raining and they were trying to meet us at the door. They said they'd be here at a certain time and it was hours later when they finally showed up. It was all chaotic with the texting - seemed like they didn't know what they were doing. When I finally got them back it was a series of harassing texts. To which I said I do not agree with the final billing and yet still see no adjustments made. I do not believe there is value in the poor service and informed them of this. The result of my carpets did not match the cost I was charged. The carpets themselves had a weird residue on them and smelled weird too! I have asked for further resolution on this via email and text - and yet have not received any fair adjustment to our bill. I emailed and got something gaslighting over what was happening. I believe compensation for a service should match what was provided. To be fair, i said I am willing to pay for 50% of the charges because that's about what I received in service. In most cases - in any company I've used and ran would rather cancel the bill entirely & be more concerned about retaining a customer and their business and not be this harassing! Just has been unacceptable and unprofessional all the way around. After this, I am also reporting the company experience to the BBB and will be writing other customer reviews which match the level of service provided to me. Highly disappointed at this point! I read reviews before using a company & saw no other issues from anyone else which is why I used them. After our experience.... I'd say buyer beware! UPDATE: In response to this business's reply - it's again a method of gaslighting to claim it was OUR fault for your poor customer service. When your business is all about cleaning - why would you have any issues with cleaning? Our rugs were not "impregnated" with urine. We have two potty trained dogs but that doesn't mean they used the rugs as a bathroom, as you made it sound. If a pet has an accident while in training mode - that's different! Honestly - Maybe when your company takes ownership of your business process and quality, your poor customer service and shortcomings on your cleaning methods used...you will receive better reviews. As for my family - we will never recommend your business and already filed our complaints with the BBB.

Rainbow came to my house for a carpet stretching and cleaning job. This company shines, I called…read moreseveral companies to compare bids, they were the only company that conducted a free inspection and took the time to understand my project in detail. I have several floor transitions, they were very careful to protect the wood sections and used corner protectors everywhere, I am very happy with their service and price, they are very professional, my carpets now look like new again.

Great experience with Disaster Cleanup. Gage, Denver, and Hunter were fantastic to work with--very…read morethorough, responsive, and easy to communicate with throughout the entire process. We ran into a few hiccups with our insurance along the way, but the Disaster Cleanup team really had our backs and did everything they could to reassure us and help guide us through it. Their professionalism and willingness to help made a stressful situation much easier. Really appreciate the hard work from Gage, Denver, Hunter and the rest of the team. Highly recommend this team if you ever need mitigation services.

I called them in Sept. for a water leak. They sent the crew right away!Everyone was so nice. They…read moreassured me they would take care of everything. I wouldn't have to deal with insurance plus any other issues. I was vulnerable as I was leaving for a vacation in 5 days. My house would be done approx in Nov. Christmas was ruined. They did nothing while I was gone just the drying out to the tune of $24000. The floors were not safe! I put rugs and boards under so it would be even! My house was full of dust. I had to have them bring a special machine over for the weekend! It was miserable as I was very sensitive to the dust! They did not cover or pack. Just carried everything out to my garage. My pictures were put where they could find an empty spot. Everything was piled up! They fired their General Manager . The owner had no idea what was going on at my house.They kept changing the charges and who was going to the restoration. They harassed me , wanting more money and making mistakes .They made it my fault so they could get more money from me . Once they started with the subcontractors! My bedrooms were painted the wrong color. They didn't paint the molding, when they did I bought the paint. They painted my baseboards gray. I don't have gray in those rooms, I couldn't deal with anymore people in and out of house so it was left gray! They painted the one bedr the wrong colors twice.They wanted to charge me $700 . Thanks to Liberty Mutual and their adjuster . I was able to stay in a hotel for 3 weeks . Everything in the house was covered with dust! I did so much cleaning and packing . They treated my belongings like trash. There is so much! I'm 82 yrs old. I've never been treated with such disrespect. I asked them not to call me at one point until Monday as my bro in law had passed . They continued to call. They knew how to push my buttons . I was totally stressed all the time. They were finally proven wrong ! They left me a mess. They told me if I signed the completion paper, they could pay their sub contractors. They promised me that if I saw something wrong they would fix it! Instead they threatened me they would sue me and ruin my credit! They finally finished in June. (8 1/2 months ) I pray no one has to go through what I did. Just be careful ! Do not trust anyone's word!