A family member brought precious family heirlooms to this UPS store in Ellsworth…read more UPS packaging was requested, because it's generally known that UPS, does a good job, albeit expensive. The box this store used was literally a Wal-Mart box, made from the thinnest cardboard possible, not one of the sturdy ones that UPS sells. The items were loosely wrapped such that they rattled around in the box. Additionally, the box evidently burst open in transit, because it was taped closed very poorly. One piece was damaged. With the amount of damage the box sustained, it's a miracle it arrived with anything inside it at all. When the pieces were initially brought to them for packing and shipment, the clerk said something to the effect that they, "Couldn't do it right away - but next week." Their lack of enthusiasm was a big red flag. Worst UPS experience ever. Save yourself - there's a FedX store close by

When they promise a delivery time and do not meet that commitment, UPS will refund their share but…read moredon't count on this franchise for their share (almost $15).

I have used them a number of times. Fast and easy to do business with. Very reasonably priced.read more

I am away and needed to print some documents ASAP. Was referred here after going to the library…read morewhich was closed. The lady I met was very kind and helpful to my needs. Very affordable as well. They do printing, copies, fax etc.

I had an excellent experience with having a book published at Furbush-Roberts Printing, and it was…read morean extraordinary experience to be able to carry out every step of the process in our small city of Bangor. The century of experience which this small company has is evident in the quality of their finished product. I am a huge fan!

From the owner: Printing, and mailing services.read more

I called. Asked if they could print some poster cards. Yes, he said, so I sent him the…read moreinformation...said he would get back to me on Friday. Nothing. Sent him an email asking if he had looked at my material. Nothing. How do you run a business like this?

Poor communication. Sent in order on Tuesday, informing them I needed it by Thursday. After…read moremultiple follow up calls, was told they couldn't do it. That was Thursday afternoon. It's a shame since they are the only game in town.

I cannot say enough about the skills and friendliness at this printer. I'm a local artist who was…read morepreviously getting art prints made at distance. From now on, I am so happy to have my prints made locally in Maine at better quality, and for a better price. If you are a Maine artist relying on drop-ship or distant printers, I highly recommend using Print Bangor instead. It has made a world of difference for both my routine and business.

I was on business in Bangor and I always go local when I have a choice for my printing needs and I…read moream so glad I did. There was some confusion about the printing job and as I was traveling for business my schedule was packed. When I had a moment, which was after closing times, I called and hoped I got at least an answering machine. I got a live person, Elena. Not only did she go above and beyond by answering the phone after hours which was a lifesaver, she did everything in her power to get the job done by early next morning. The staff went early the next day to make sure the printing was on time for first thing in the morning, which was before the store was open. The job done as requested, no corners cut, even with the short turn around time.

Does not have a print center as it advertises. I don't know why I can't just post that, as it's…read moreout office the way for people to get to just to discover it doesn't have what they need but since my p

I don't know what is going on with Bangor FedEx, but they are absolutely terrible now. We use to…read morehave a wonderful delivery driver; she was friendly, and if there was ever a problem with our delivery, she'd apologize for whatever the problem was. It wasn't expected, but appreciated; that's how a good business is run. Unfortunately, she is no longer our delivery driver. For the last year-ish, almost all of our FedEx deliveries are late or just disappear in transit. Of our last 5 deliveries, 4 were late and 1 was damaged at Bangor and undeliverable. Also, of those 5 deliveries, 3 were "Out for Delivery" only to not be delivered on that day. I will continue to complain to Walmart; maybe they will switch carriers; if they don't, I'll have to cancel my Walmart+ membership as there is no benefit to having something delivered if it's a guess-fest as to whether the item will arrive and/or if it will arrive on time.