Great experience!…read more Easy registration process as a new patient, helpful reminder emails of upcoming appointments that I can easily throw onto my Calendar, or if needed reschedule easily! My Physical Therapist, Stephanie, was phenomenal. Worked through the entire appointment and gave great suggestions for "homework", as well as the WHY behind each exercise/stretch. Will definitely be recommending!

Super shady billing practices. They make you pay upfront and then bill you again on the back end…read moreand you end up paying double what you're supposed to.

I suffered a serious bike accident and fractured my hip. As I sat in the ER, I was so relieved to…read morehear the emergency doc consulting with Dr. Dold as my scans came in. I had an appointment 3 days later and scheduled surgery in less than a week. Today, I'm 10 weeks post op, and will be cleared for cycling in 2 more weeks. Dr. Dold is a fantastic doctor and excellent surgeon. I don't trust anyone else with my care plan.

Absolutely the worst!! Drove almost two hours to make…read moreappointment to find out they moved the day of. The time I made it to appointment , could not be seen. Could not reschedule as I work out of town. Had Dr Ghattas perform previous surgery and was great. Due to unprofessionalism of front office, will not use going further. Front office and Back office can make or destroy a practice Good luck! Will not be back!!!

Dr. Lessner took ample time listening to me and offered multiple treatment options. Several of my…read moreimmediate family members have also seen him and I highly recommend him.

The amount of time and stress it took me to try and reschedule my appointment caused me to cancel…read moreit entirely. Just like everywhere else now they have minimal human contact and I could not feel less cared for.

I cannot say enough great things about Orthopedic Associates, especially Dr. Cantrell and his…read moreincredible team. Dr. Cantrell has performed multiple knee surgeries for me as well as a shoulder surgery, and every single time the results have been outstanding. His skill, precision, and consistency are truly remarkable. What really sets Dr. Cantrell apart is the way he listens. He takes his time at every appointment, explains everything clearly, and always works to find the best possible approach for each specific situation. You never feel rushed, and you always feel heard and confident in the plan moving forward. The staff is just as exceptional. Julie and Peyton are absolutely amazing,professional, kind, responsive, and genuinely caring. They make the entire process seamless, from scheduling to follow ups, and they go above and beyond to make sure you're comfortable and taken care of. If you're looking for an orthopedic team that combines top tier surgical expertise with compassion, attention to detail, and outstanding support staff, Orthopedic Associates and Dr. Cantrell's team are second to none. I would recommend them without hesitation.

I have never been more disappointed in a medical group!! The day before my six month check up…read morefollowing neck surgery I was contacted by the office saying they no longer accepted Humana nor would they accept cash payments. I was stunned that they would do this when there was NO possibility of changing to another insurance company mid term. I'm 76 years old and was left high and dry. Humana deserves whatever is coming their way as my regular doctor explained what was going on but HIS group is waiting until patients can sign up for new insurance. It just goes to show which groups care about their patients and which don't. I was glad to see my doctor is moving to Southlake! Please be sure you will be covered for a whole year BEFORE YOU HAVE SURGERY WITH THIS GROUP.

This practice deserves five stars! Dr. Frazier and Amy McNulty, NP, are both highly skilled and…read morecompassionate providers who take the time to listen, answer questions, and develop a thoughtful plan of care. The entire office is responsive, professional, and genuinely committed to providing excellent patient care. I'm grateful to have a healthcare team that consistently makes me feel heard, valued, and well cared for.

This is a different kind of place. Everyone is so nice and professional. The receptionist greets…read moreyou with w beautiful smile, is so pleasant on the phone and is always helpful. Amy is the absolute best, hands down. She takes the time to talk to you and really care. Amazing staff and I would not go anywhere else.

I am extremely happy with Dr. Muncy. When I first moved to the area, my primary office sent me to…read moreanother Ortho and that guy was so laid back and unconcerned for both my husband and I... he gave my husband an injection and then said probably PT but he did outline a plan or anything and my his and had knee pain for quite a while. MRI showed something but I can't remember all I know if the doctor's attitude lacked. A few months later, I called and asked if he would recommend a couple of items to help with my husband's knee pain and I wanted my FSA to cover it and he said he "didn't necessarily recommend" the products so he wasn't willing to help me get them. I was like, ok getting another doctor... that is how I came by Dr Muncy. Dr Muncy listened to me, made some recommendations, confirmed my left knee was probably hurting because it was over compensating for the right knee and then wanted to get me out of my pain in my right knee. He offered a plan to have a steroid injection now and then order Synvisc and when I was ready for it, it would've waiting in the clinic for me. I have osteoarthritis. He was very gentle giving the knee shot and didn't hurt me, took his time, then we went over the plan again and that was it. The reason for the 4 stars is because his office staff wanted me to handle the order of the medicine. Well the pharmacy wouldn't authorize with insurance and for 8 years I have received these shots and the office ordered through insurance and called when it was ready I don't know why they didn't want to take care of it but it took three calls to convince them how to get the injection medicine from my insurance. It's just time consuming to have to take time out to call and get it worked out. If the office staff is able to handle this order I will for sure update my review as I was really happy with the doctor.

They did my hand surgery when I had no insurance. Very grateful .But no insurance no rehab. I'm…read moredisabled now. Hand usable but limited. Yes no insurance limited care. Now I have Medicare so let's have office visits for no apparent reason. No treatment and no rehab but let's see you in office. Why?

Next Step Orthopedics, thank you for your dedication and exceptional care. I want to extend a…read moreheartfelt and special thanks to my surgeon, Dr. Dominique Nickson, MD, for being an OUTSTANDING physician. Your expertise and compassion for your patients have made an immeasurable difference to my physical and mental well-being during a challenging time. Orthopedic surgery requires precision, resilience, and strength to tackle complex procedures, and you embody these qualities. The patient-centered approach you and your team take has helped improve my quality of life and recovery from my rotator cuff injury. We are fortunate to have such a skilled and caring orthopedic surgeon as you, Dr. Nickson. Again, thank you for your kindness, support, and unwavering commitment to excellence. Sophia W.

saw a friend of mine on social media getting help for her knee so I asked her for the referral…read more She was so right - this place is GREAT!!! The doctor and staff was VERY attentive and nurturing. I was a bit anxious but the type of care I received had me at ease. I drove about an hour to be seen here and it was beyond my expectation!

Unfortunately, I needed a hand surgeon after a tree limb took out my ladder dropping me and jamming…read moremy hand in the ground. During the Emergency Room visit at Medical City Plano, they sent my swollen wrist X-Ray to Dr. Zivaljevic. Dr Z as they call him, identified a "dislocated peri lunate bone" in the wrist and scheduled surgery. I had a brace cast (behind the elbow to my fingers) for two weeks as the swelling went down, and moved to a full cast at the two week visit. His great team put the cast on in his office. Amazing process. Dr Z said I would have been luckier to have broken my wrist as bones heal. I scheduled regular visits and changed out the cast around 7 weeks as the muscle atrophy had taken over. Dr Z told me exactly what would happen to the letter over the course of the 3 months of visits. His physical therapy team had me doing finger stretches to keep the mobility going... Everything with a straight wrist. At the end of three months and half a dozen-ish office visits it was time to get the pins out. Another surgery, but this time a day visit so really quick. Now the real stretching and manipulation started, but keep in mind, the only thing holding my peri lunate in was one ligament and now scar tissue. I had to stop stretching so much as to not break up the scar tissue and I'm 70% mobility, which is exactly where he expected and wanted me to be. Strength is increasing and I have serviceable use of my wrist though I would avoid ladders if I were you! [And I had used lots of ladders in the past doing some really crazy things. Crazy stuff happens with ladders and YOU ARE NOT INVINCIBLE!!!!!] Dr Z was super knowledgeable and insightful. He patiently answered any and all questions I had each time. His staff was super friendly and professional even working with us and our medical sharing plan which caused some back and forth between all three parties, but we are grateful and appreciative of Lankford for working with us. I had calls from their office team reminding me of appointments and from Dr Z's nurse Kristen, who I even had the need to call her cell phone to ask a question. She was happy to help and advise. Dr Z said my outcome was fantastic in his experience. I had followed their instructions fairly well, only I didn't do as many reps stretching as they recommended. During a visit, I also asked about other Dr's in his office at Lankford Hand Surgery. From Dr Z's description, it sounds like they can handle any hand surgery even if intricate nerve reconnection work is necessary. If you have a hand surgery need, reach out to Dr Z and Lankford Hand Surgery. Dr Z and his team will take care of you. PS. Their downtown Dallas office can use some sprucing up, and they were in the process of doing some reorganizing and rearranging as I was "graduating."

I strongly advise against choosing this practice. My experience with Lankford Hand Surgery was…read moremarked by a lack of professional communication and disruptive administrative conduct. I was scheduled for mallet finger surgery and had already pre-paid both the surgical center and the surgeon. Based on the office's urgency, I cancelled a non-refundable flight home cross county to visit an elderly parent with cognitive decline. Despite this, the office cancelled my surgery only hours before it was scheduled to take place. When I asked questions regarding my procedure, the office manager informed me that I was 'not a fit' for their practice, explicitly stating, 'your surgery is not significant enough to be bothering our staff with these questions'. While I eventually received a refund of my surgical fees and recouped the costs from the surgical center, the financial and emotional toll of the last-minute cancellation was significant. I subsequently sought care at the Orthopedics Institute of North Texas with Dr. Patel. Unlike the previous recommendation, Dr. Patel determined that surgery was not necessary given the angle of the injury. I have since successfully treated the injury with a splint and physical therapy with Inga Krips, and I am now almost fully healed. I HIGHLY recommend these two people. They are extremely competent professionals. Patients deserve clear communication and professional treatment, neither of which I found here