A hot pot gem!! I say this coming to visit from Irvine. Pretty much empty save for a group of 6 and a pair across the room, no wait time was no issue just past lunch on sunday. I sat down with my friend expecting what Im used to - I tell her we have to get a tom yum soup base and a beef broth base. They hand us the menu and... yep, beef broth, but no tom yum! I made a remark about it being a bummer it wasnt there, and was about to order the mushroom instead. But this very kind waiter overheard and very excitedly told us he'd be able to do tom yum!! For that - 12 stars. It was delicious. The beef bone broth was also stellar, i even grabbed a few spoonfuls just to drink straight up! Service is split between a waiter and a robo-water, which was interesting. You order your broth, then you can order through the phone app all you want for the table. Dont worry, you can keep ordering as you eat! So dont order it all rightaway. Youll run outta table space, hehe! Theres a small sauce bar and fruit bar and a cooler with drinks. Theres was also mini ice cream but by god we were STUFFED at the end and didnt get a shot at trying them. We ordered lamb, crab sticks, bok choy, enoki, broccoli, more bok choy, some rice, crab sticks, kimchi, more bok choy... you get it. Not my best plunder (i swear im usually adventurous) but i wanted basic GREENS today for some reason. Long winded way to say - good job Fuki!! Im impressed!! Thank you for the tom yum and fun experience. read more

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One of the better hot pot places I have been to. All you can eat for 2 hours for a set price. They have much more food options then most hot pot places. Especially seafood and less common items ( duck blood , bamboo etc). You use your phone and click on the QR code to order the items you want and a robot comes out and brings them to you. Their broth is also much more varied then most and you can experience up to 4 broth at a time. The broths were superb and you could really tell the different flavor profiles. The only complaint was the edamame- it didnt seem fresh and was pretty fibrous- though I suspect the issue was more with the supplier then the resturaunt - hence 5 stars. Definitely would come here again. read more

Fuki hot pot - Beef broth/ sukiyaki broth - Hot Pot Near Me - Madison, Wisconsin

All the vegetables are fresh from global market next door and can definitely tell the difference. Meat comes frozen but still good - especially the New Zealand lamb shoulder. What stood out for AYCE hotpot were the included soft drinks (not common for ayce) - particular the plum drink thing that comes in a vase in the refrigerator. As well as the century eggs and sago jelly milk dessert at the sauce bar. Highly recommend! read more

Very clean and organized hot pot restaurant! We stopped in on a Monday afternoon around 2PM, and caught the $27.50 lunch deal. The server and robot waiter were super quick every time we placed an order for more meat and veggies. The sauce bar wasn't as big as some other ones I've seen, but it did the job! Soft drinks are included in the price, and you can choose water, soda, or juice from a self-serve fridge near the front. I wasn't a huge fan of the homemade noodles, and opted for the egg noodles after a while, but the mushroom broth was MOUTHWATERING. I wish the restaurant offered mochi instead of single serving vanilla, chocolate, and strawberry cups, but it was nice to have a cold dessert option. I know I mentioned a couple of personal preferences, but the overall experience was 5/5 , and we're now loyal customers! I can't wait to go back and try the lamb and also the beef bulgogi. read more

Fuki hot pot - Mushroom broth and beef bone broth - Hot Pot Near Me - Madison, Wisconsin

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A hot pot all-you-can-eat buffet. They have QR codes by the tables so we can easily order our food online, which is very convenient when we have a lot to order and a lot of people. They have a good amount of broth options to choose from, ranging from no-spice to spicy. I like how we can split into two or three different broth so we have a variety to try. They have everything we would need in the next room, with utensils, plates, sauce, fruits, drinks. I like how we can just go grab it ourselves and not have to wait on a waiter for plates or utensils. The waiter was pretty attentive, clearing out the empty plates quickly so we can make more room. The food comes out pretty quick, with a little robot bringing everything to us. Overall, I would definitely go here again if I go back to Madison. The food was great, especially the bulgogi beef and cried pork. read more

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My kids took me here for my birthday and it was absolutely wonderful! The food was varied and fresh and they had plenty of options for the vegetarian among us. For we omnivores, there were so many different kinds of meats, vegetables, and noodles. We love the sauce bar and the choices were stellar. They had everything I could have wanted. The staff was friendly and attentive- they made this a great experience. They were moderately busy, but took the time to make sure we were happy with our choices. I can't wait to come here again! read more

I have been here three times now and will be back at least three more times!! This place is sooo yummy. One of my favorite korean foods to eat is bulgogi. I have been missing eating my grandma's homemade korean food as she is from Seoul and this almost* fully scratches the itch. With your meal you get unlimited access to soda cans, water bottles, a sauce station, and ice cream! There is even a cute little robot that comes and brings you your food. Overall, it is a pretty self-serve set up (like a typical all you can eat place). I also got some soju on the side, how could I not?! read more

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As a hotpot enthusiast, l've been exploring different spots in Madison, and my latest stop was @fukihotpotin. I was impressed by the convenient location and ample parking available. One of the best things about hotpot is that it's pretty foolproof since you cook it yourself. The meats and vegetables were fresh and delicious, adding to the overall enjoyment of the meal. However, my experience was slightly dampened by the need to order online, especially considering that many items were out of stock, including staples like corn that I usually love adding to my broth. Will this be my first choice when I want hotpot no but overall it was an ok experience. read more

Fuki hot pot - Hot Pot Near Me - Madison, Wisconsin

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I was in the area for the weekend and happened to stop by this place. An AYCE hot pot for 34.99! Not to bad. It was a little busy when we arrived, but didn't have to wait too long for a table. The waitress seated us and gave us a menu and was told to order by scanning the QR code. It wasn't too bad picking the items we wanted, but we didn't know for the soup base we had to order through them since they didn't mentioned anything. The items you ordered were delivered by a robot which was kinda cute. Everything came so fast but portions were a little small which was fine. So we had to order a few more items. Which we had to wait a little longer for some reason, but it turns out they never got our order so we let the waitress know which she said it was probably their system. Other than that, they had a sauce bar which you can make your own sauce for the meat. Drinks were in cans which you had to get in the fridge. Overall, it wasn't bad of an experience. Might have to go back again one day. read more

Fuki hot pot - Hot Pot Near Me - Madison, Wisconsin

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Went there on a Friday night, not overly busy. Great service and prompt delivery of the food. Sauces were fine. Plenty of options. Some of the meat was very frozen, but others like the chuck impressed me. The broths had good flavor and fat (a good thing). Very solid! read more

Fuki hot pot - Hot pot - Hot Pot Near Me - Madison, Wisconsin

We had an excellent experience. The food and service was wonderful. I have already recommended this place to several people!

Our first time to any hot pot restaurant and we were a bit overwhelmed. The server gave us minimal instructions so we were not sure what to do. We picked our ingredients with uncertainty but it worked. The food turned out OK. We will probably not be visiting again unless someone with more experience is with us. It is hard to get the full appreciation for this style of restaurant when you don't fully understand it. read more

An interesting restaurant. The concept is great... All-you-can-eat hot pot, robot server, per food on your cell phone... But the actual procedures are confusing.... And we are tech-savvy. Most of all, what's not initially clear is that each order of meat, seafood, etc., is for one person, and it's pretty skimpy, so if there are 2 people in your party, then you always want to order 2, or even 3, of a dish. Also, there's lots of beef choices .. Which is fine, if you eat beef. There's very little pork and no fish whatsoever, just shrimp. ...but... What we had was good, I just wish we had a better assortment of the things we enjoy. ...and... The mushroom broth was superb and the presentation of everything was aesthetically pleasing. We may try it again, not that we understand it better... But not in a rush to do so. read more

Madison is finally in it's hot pot renaissance! Fuki is the newest spot in town and the first spot with a little robot waiter! It's all you can eat and you can order off a QR code with the software allowing the entire table to order off their own devices. How savy! Despite the robot waiter, the humanoids are also extremely attentive and were constantly checking in and refilling our pot. The selection was good but I was surprised not to see some items like dumplings, enoki, and more veggie options. The servicing were small but since service is so fast - it wasn't an issue to order more. Excited to come back to get my hotpot fill! read more

Fuki hot pot - Hot Pot Near Me - Madison, Wisconsin

I was so happy that Madison has another all you can eat hot pot. It was fun to be able to select the broth you want and ordered items for your hot pot via their website. Pretty efficient. Service was pretty fast and super convenient. read more

We were waiting for months for Fuki to open! Everytime we went to Global Market we would peek over to see if their open. They are now! Classic AYCE hotpot. The sauces, the broths, the protein/veggie options are satisfying. Place was clean and the staff was super nice! The only thing I disliked is that they were using cleaning products on tables while we were eating and the smells were kind off distracting from the beautiful smell of the food bubbling food in front of you. read more

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This place is definitely top notch. I entered not knowing what to expect as it was my first time at a hot pot. I was seated right away and my host explained to me how things work. Very easy to understand. I next scanned my QR code they have at the table. Ordered what i wanted to put in my hot pot no less then 5 minutes I was seeing plates hit my table. Highlights was drinks as included in the price, 2 hours unlimited buffet, and how quick and efficient the staff is. They're kind and make sure your good. They also have a neat robot waiter. I would definitely try the fried pork. The food flavors were awesome to!!!!! I will definitely be back. Oh and you get ice cream at the end. read more

The food is not bad (but not high-end) considering this is an all-you-can-eat hot pot restaurant. The service is almost self-served (makes sense though). The environment is cozy and spatial. read more

My husband and I selected Fuki for our first hot pot experience and were not at all disappointed! The staff were extremely kind as they explained the menu and how to order from our table. Little robots deliver your selections to you (adorable AND efficient) while staff still take care to check in every once in a while. A pleasant surprise was that on your birthday your meal is free upon showing your ID - and it just so happened to be my birthday! We will absolutely be back. read more

The flavors were great. Broth was really flavorful and the employees were nice and made sure we understood. I would definitely go back. The waiter was charming. The dining room was very big space was great and the atmosphere was all we were looking for!! Check them out you won't be disappointed! read more

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Was as expected for Madison hotpot, good service, meat quality was okay, sauce bar had typical self serve bar items. Solid option for large parties with big appetites. read more

Fuki hot pot - Hot Pot Near Me - Madison, Wisconsin

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The service is really nice and the food is super tasty! The price is reasonable cuz there are so many choices of the food! Additionally, the space is really wide. Highly recommended! read more

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I really enjoyed myself. The broth was really flavorful, the staff was amazingly helpful and nice at explaining to us how to order our food and how to work our robot waiter this place was very clean, they made sure to keep everything very presentable. I would honestly recommend this 100% read more

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The food is super good, I highly recommend the beef to cook and the broth is the tomato and Szechuan, super good also there is free ice cream (like the little cups) and drinks. The price for adults and kids is very reasonable to deal with. The employees are super kind and friendly and there is a waiter-robot that brings your meat to you. The interior is nothing special just tables and booths to sit on but I think it's kind on weird to have a bathroom by the doors, like when you walk in there's a bathroom on one side with the price of people. read more

This is a surprise for me, hot pot restaurant in Madison, usually is not good nor anything close to hot pot. This restaurant with a great service and the food is good. However the choice of the food for hot pot comparatively is narrow and some food items are market priced. If you went to hot pot places in Chicago or any big cities then this will be a small size hotpot restaurant. However, in Madison this is a good choice for hotpot places. CP value:3.5 read more

Nice choices. Service was fast even though they were super busy. Interior was nice. I wasn't super impressed with the chicken though. Beef was good! Chicken was less than desirable. read more

We went here not knowing what to expect and it was a super fun experience. They have a robot waiter which is neat-the staff still comes out to make sure all is okay and to explain everything and are very friendly. The food is really good. Great location also read more

Food is really good and a lot of options to choose , all you can it is good but I think it is little bit expensive for me.

Best place for all you can eat hotpot! Side dishes are good amount, broth is quite good, and self serve is efficient. Nice for family or friend groups. Order your broth right away then order your sides on your phone and it'll be delivered via the cute robot or if it's busy, the great staff. read more

i was skeptical at first becos of a few reviews..but ended up going for the support and experienced..over all love the varaties of selection they have and make ur own dipping sauce..food and broth was good..but of course its how good u make ur dipping sauce for these types of dishes... customer service was great...liked how they pretty much left us alone to enjoy without bugging us or our food... will def keep going and supporting them read more