The ONLY reasons this bus station gets 3 stars is a) it has parking in the area and b) its much…read moreless scary than the Oakland bus station (which isn't to say it is a nice station, just isn't quite as bad). If it weren't for those two factors, it'd get a 1. If you're picking someone up at this station I hope they have a cell phone, because the agents can't seem to give you any idea of when buses will arrive.

0 stars is more adequate. On Saturday 12/3/22 I arrived at this greyhound station to drop-off a…read morefamily member catching a bus departing at 1:10am. This bus was scheduled to board at 12:50am. At 12:56am we pulled in front of the commercial building the station is located in (which was closed and riders stand outside of the darkened entrance) and didn't see a bus waiting. We didn't think too much of it because 3 weeks earlier the bus didn't arrive until 1:15/1:20am...also scheduled to board at 12:50am and leave at 1:10am. Imagine our disgust as 1:10am, 1:20am, and 1:30am rolls around and there is still no bus!?! Finally, at 1:40am we leave. Now the family member can't take care of scheduled business in the destination city, and likely won't be able to get a refund. This is such a poorly run company, how it can stay in business this long is a sad commentary on the b.s. consumers have to put up with. No bus, no notification or a cancelation, no ability to track the bus, no ability to speak with an actual human being for assistance....greyhound has got to be one of the worst companies I've ever encountered. I feel horrible for commuters that have to rely on such inept service and professionalism. Do better, greyhound!

Incredible experience, dealing with the sharp looking and sharp minded staff was the highlight of…read moremy trip to Chicago. Not once was there a single moment where I was confused as the staff explained everything to me (arrival time, layovers, restaurants around around the area) in great detail. My only issue which is masked by the great staff were the drivers, they could step their game up.

Dear Lord, avoid…read more The sad thing is they've clearly put a lot of money into maintaining the buses, which seem to run well and are comfortable, even if the wifi's intermittent. Now if they'd only put as much effort into their driver hiring and training. Had a waaay too tightly-wrapped driver out of Chicago today who started by barking at me about how to hand him the ticket, and just seemed like he was losing it, a lil bit. He had this thumping, pounding music cranked on the bus, then switched it to classic rap & R&B, but you know, it's a bus, people want to sleep and watch their own movies, read, etc. The audio assault went on for an hour, and then he put on one of those screamy, obscenity-ridden, violent shoot-em-up movies. Oh, and he'd already made it clear that we were NOT to talk to him while he was driving unless there was an emergency, so no "hey, fella, how about turning it to headphones only". Nevermind kids on the bus, people trying to rest, etc. I finally went up to him at a stop and asked him to turn off the noise, and he got super-defensive about it, explained at me what he was doing and what he would do and when in a weird passive-aggressive way. Then he did the same overexplaining at the rest of the passengers over the loudspeaker. Very glad to get off that bus. Ride takes 1.5 hours longer than Mega, is like a remake of Do The Right Thing, minus good pizza. Maybe I'll just drive next time.

Booked the 17 seat bus for a school dance and had an amazing experience with Josh. The bus was…read morelarge, clean, and fun! Everything went perfect and on time. Thank you!

It was pretty easy to work with Top Shelf, there was good communication and our vehicle was timely…read moreand clean for our wedding day! They let us see the transportation in-person prior to signing our contract, which we appreciated :)

The Chicago stop is sketchy and now MB isn't even in Iowa anymore! This service was needed smh.read more

The Megabus stop in Chicago is pitiful. It's just a curb in a sketchy part of downtown next to a…read morefence. Nowhere around it to wait inside. The bus driver made all the passengers wait outside in the rain for a half hour while he sat his fat butt inside the bus with the door closed doing paperwork. Inhumane! No markings or signs to tell waiting passengers if it was the right bus. Do yourself a favor--find another way to get from Iowa to Chicago!

From start to finish, the communication was great and they helped with any and all questions and…read moreconcerns for our wedding on December 9, 2017. They were more than willing to change times. All the drivers were beyond helpful. Our party bus driver and Mark specifically were both very helpful and willing to do whatever needed to help all of our guests. Dustin Balius

From the owner: Black Diamond Limousine has been serving Eastern Iowa for over 15+ years, providing quality,…read moreluxury transportation for Cedar Rapids, Iowa City & Eastern Iowa. We cater to party buses, specialty limousines, & Large Bus Transportation. We are able to handle events of any size with out top-of-the-line vehicles. Our full-service company is here to help you arrive at your destination in style. Whether you need a party bus for a bachelorette party or a stretch limousine for your Black Diamond Limousine has you covered.

" Tour Guides On Buses were Great "…read more The American Queen Steamboat Company hires Tour Guides from the Quad Cities Convention And Visitors center to give lengthy tours around the Quad Cities areas. The Tour Guides are very knowledgeable about the different areas in the Quad Cities, and give extensive knowledge out to their passengers about the Educational and Historical sites. Great Job Tour Guides.

Was in town for work on a steamy July day but wanted to explore the path along the Mississippi…read moreRiver and decided that renting a bike might be a good idea. The Google machine brought me to the visitors bureau. For $7 an hour you can rent a nice bike to use on the miles of trails surrounding the river. The bikes are new seeming Trek bicycles and you're offered the option of getting a lock and a helmet. There's also a water bottle cage in case you think you're going to get thirsty. The visitor's bureau is more gift shop than bicycle rental shop, but...there's a lot of neat stuff to see. They also offer segway tours throughout the week. I didn't have time or I would have checked that out, too. Definitely worth checking out if you're in from out of town and want to go exploring.

If a Cambus skips your stop, it's because a) it's already full to legal capacity, or b) it's so far…read morebehind schedule from delays in picking up and dropping off student that the next bus is only minutes behind. Make allowances during heavy class changing times and bad weather when more people try to pack onto the bus.

It never came when it was supposed to kept waiting and watching out of service buses drive by and…read morethen the one bus skipped the stop very sad.