Their property manager Tracey was very helpful and made the renting process very easy and quick I…read more100% recommend renting a storage unit here.

Hands down the best storage facility. The worker Anthony is so nice and helpful! The units are very…read moreclean too! Highly recommend!

After requesting info from several storage companies to see their facilities, Steve (Owner) @ Smart…read moreSelf Storage responded in a timely manner with no BS info about both intro and regular rental rates. See above. I was impressed with the cleanliness, quality and the security of this facility. Steve's straightforward service included showing me a 10' x 10' unit and made sure that I was clear on how I access the property & my unit. There is a secure access restroom that is open 6 AM till 11PM. No, I am not Steve's brother-in-law.

I recently had the good fortune to discover Smart Self Storage in Macedonia…read more I'm moving here from out-of -state and spent a day scouting storage facilities to prep for the move. Many places are a bit run down or operated by large corporate chains. My experience with the bigger chains is frequent and unpredictable rate increases. Then someone recommended Smart Storage which had just opened about a month ago. AMAZING! The place is brand new, really well designed, and I appreciate that access is NOT 24/7. Currently access is 6AM -11PM. I never loved the idea of people rooting around at all hours of the night. The units are immaculate and it appears that all of the infrastructure, cameras, and access doors are the latest tech. The best part of the entire experience is the owner Steve. This is a family owned and operated business. What a difference from dealing with an anonymous corporation. Steve helped me figure out the right storage solution for my needs and made the entire experience a joy. I look forward to coming here. For the record I am not being compensated in any way for this review. After 30 years of renting various units I will say this is the best I have come across. Check it out for yourself!

I have used this facility for years. What I like most is the personal attention :) They know who…read moreyou are and care about your stuff. It helps, of course, that the prices are attractive. It is away from densely populated areas, though close to Ravenna and Streetsboro and I-80, I-480. It is a very secure facility; high fences and sturdy separated buildings, secured gated entry after hours. Easy access to facility and your unit. Office is on the premises, so they also keep an eye on things. Everything here is clean and well maintained. The office sells locks and related items in case you need them and, as mentioned earlier, the owner and staff are happy to be helpful. It is hard to imagine how a storage facility could be better. I am confident my stuff is safe from both weather and people, so that why I keep it here :)

As a business man I find the professionalism and personal attention very refreshing. The staff is…read moreknowledgeable, courteous and willing to go the distance it takes to make any aspect of their services comfortably usable. After all they provide storage, truck rental and uniforms. Storage: Many sizes to to fit any budget and weather proof doors. Secure gate accessible 24/7/365 and active video camera protection, plus high fences and buildings that are not all connected adding to the security of each unit. Truck rental: Quality trucks at a reasonable price. Clean, well maintained and helpful staff. Free truck usage to gather your stuff and move it in the first time! Who does that? Uniform/Embroidery/silk screen: This place is miss named. Route 14 Storage is a great storage facility, but, the embroidery, silk screen, uniform aspect is unbelievably diverse. Uniforms, logos, t-shirts, jerseys, security uniforms, novelty items, hats, pens, etc. all available at this facility. A graphic designer is on staff to help you design anything you need from hats to pants to pens to whatever you need (even shoes?). I love this place and the people who staff it! Many thanks to all who work there.

Went to rental a van. Doors locked at 10:15 on a Saturday. Went to the service station and the…read moreowner said they open at 11am. We said we will be waiting. Owner said he will send his son as soon as he makes a bank deposit across the street. I go back and wait. 11:15 I drive back to the service station and ask why Noone opened the storage place. Said they changed their mind and won't be open today. They would have just left us waiting, knowing we were there. I will never give them my business in the future. Poorly run business and definitely not customer iriented.

They are also a drop off point for UPS and Fed Ex. Every time I have had to ship something, they…read morehave been extremely nice and helpful. They even helped me pack up a package that had a lot of parts and I couldn't make them fit in the box. Definitely will use them again!

Can somone from this local facility provide a phone number or email to get in touch with? we have…read morepods coming there and Pods told us that it will take 2 full weeks from pickup to get our stuff delivered..... they claimed you are only open on Thursday so it will take one full Thursday to drop our pods off and one full Thursday the following week to deliver. no one explained this when booking and all of our belongings will be in those pods.

So this company will damage your property and then completely ignore your calls and emails. I have…read morepictures and video proof of their driver destroying my retaining wall. This has been ongoing for almost two years now and I still haven't received and compensation or help in fixing the problem. AVOID this company at all costs.

Plenty of safe space to keep my stuff. Great service when you call, pretty decent deals with a…read morecouple free months when signing up and the entrance is easy to get in and out. Thanks for keeping the facility maintained with landscaping. Quality business and respectful clients.

We had a SUPER last minute need for local storage for one of my cousins attending Cleveland State…read more She had a housing/roommate issue (yuck) that led her with a truckload of items and a plane ticket leaving TOMORROW to escape the drama. I was in charge of organizing the logistics. Which, by the way, is my least favorite thing to do in a time crunch. I've had horrible storage facility experiences in the past but was impressed by my experience with this facility. The main item being, I didn't even need to interact with anyone to get this handled. We already had enough going on, so this convenience was VERY appreciated. After a quick yelp search, Buckeye State Storage popped up. I noticed they were literally minutes from Cleveland State which was super convenient for my cousin. I immediately went onto their website and reserved their move-in special, a 10x10 for $99. I instantly received a gate code, room #, and my cousin already had her own lock from the past that she held onto. She dropped her stuff off 20 minutes later. That was easy!

Thank you Karen for such great customer service. Super friendly and helpful!!…read moreShe was uber nice and had great communication and closed the loop on a question well.

From the owner: Portage County's Newest & Best 24/7 Storage Choice!…read more Safety & SecurityYou can rest assured your valuables are safe at Ravenna Storage. We provide complete perimeter fencing with 24-hour surveillance cameras at the gate, office and within the facility. All vehicle traffic is tracked and recorded via the latest computer software. The complex is well lit for your safety and convenience.Video cameras are strategically located throughout the facility to monitor and records activity.

Horrible service. Had a 10' truck rented for over a month and then they notify me the day before…read morethat they only have a 15' truck and now I have to drive 45 minutes the opposite way to pick it up. I can't park a 15' truck where I'm going. NEVER AGAIN

I have used this U-Haul for several years. If anything, it has gotten better. Amber is in charge…read moreand she is very responsive and helpful. They got me the hitch that I needed and had it installed in under two hours for less that I was quoted. I will continue to do business at this U-Haul and recommend it for anyone in the area.