I didn't even make it to the door and a young man opened the door for me and welcomed me and asked…read morehow they could help. I said that my Chime app said that I could withdraw money there and though he was unsure, he went and asked. They were also unsure, but said to try the ATM, which is what I was looking for at first, it's out back... Anyway, it did work, there is a fee, but the limit is higher than others... Very Excellent service!

First time to visit the PNC Bank at the Southlake Blvd location and I loved it. I was greeted and…read morewaited less than 5 minutes to speak to someone. Nicholas is the person who worked with me. He took his time, he let me ask tons of questions and even worked out a plan with me that met my needs. His follow up is amazing! I've been a PNC customer before they were PNC, glad I stayed with them. I recommend Nicholas to everyone!

If you are looking for a competitive bank, keep looking…read more We are long term customers with significant deposits. The brach is close by and routine day to day transactions work reasonably well. The brach staff is friendly and their online banking works well once one learns its quirks. If you need other banking services, things go down hill quickly. For example, when we inquired about a car loan we found that they were a full percentage point above three other quotes we had. When we went in to get our wills notarized, we were informed they do not offer that service, even after a staff member had assured us during a telephone call before we went in that they do offer that service. Etc.

Excellent service. I am the signer on a relatives account and we have had some challenges managing…read morethe account. First Financial has come through in a big way! So personable!

Colonial Bank bought our loan from Prime Lending (a great company in Austin) without our knowledge…read more That's when things turned bad. They immediately INCREASED our mortgage by $300 per month without notice. When I called to ask why the rep explained that they projected an increase in property taxes; so they needed to fund the escrow to cover it. This increased payment has gone on over a year now and we have a sizable SURPLUS or our money sitting in the escrow - unavailable to us, as the property taxes DID NOT increase as they had projected. That's nice, however they are not giving us our money back or even applying it to principle. I've called 2x now and the very nice and polite phone rep tells me that they will be rebalancing everything and cutting checks soon. Still - I don't like it that they have essentially had an extra $4K of my money this year and I need this to pay INCOME TAXES NOW!

If you're looking for personal Banking and one on one Services Colonial is the perfect place to do…read moreyour Banking, Rachel, Stacy, & Jennifer are very knowledgeable and have excellent Customer Service skills, Rachel helped me with some bogus charges on my account, along with helping me setup my online banking (not to good on Computer). Stacey is very personable and usually is at the drive through with a smile and upbeat attitude.. Been with them for over Thirty years and have nothing but great things to say about them and Colonial.

This credit union has been going downhill for years. Lengthy hold on an insurance check, I didn't…read morerealize large insurance companies were that risky to take a check from. Very lengthy hold times if you need to do business over the phone. Just not as good as used to be or could be in my opinion.

First off- I want to be clear I'm a credit union guy. I don't want a mega bank who doesn't care…read moreabout me and uses my meager savings in their schemes to crash the economy with another insane recession. I could go on a much longer rant about how Wells Fargo wouldn't rest until they ruined everyone's credit, or that JP Morgan profited off the slave trade, or how the better way to put your money is to buy gold that you keep buried in the woods- but those ramblings are best saved for my family Thanksgiving meal. Uncle Frank's long covid prevents him from properly ranting about the government and how the election was stolen, so I will be stepping in this year. But even by the high standards I have had satisfied with multiple credit unions, FWCCU goes above and beyond. When I made an account, I sat down with a human being (Tyler at the Bedford branch) who had me flabbergasted by showing me that I was recognized as a human being by the financial institution. Top shelf. I explained I wanted a side account to save up for a house- it was set up quite easily. But I was offered the chance to do an 18 month low interest loan (5$ of interest total) that I could pay off on auto pay for the duration. I plunked down the extra for that and have seen my credit score boosted to the point where country clubs have me on their recruiting list. I have a credit union account in each state I live/laugh/love in, and there will be a cold day in the Goldman Sachs HQ (read: hell) before I bank anywhere else in Texas. Update: I was recently helped with amazing phone service by Amanda Stacks, who has a name that in my mind automatically qualifies them to work at a bank. Aside from the name, they walked me through some questions about the app and my account perfectly. It's refreshing to call someone for a business down the block and not have to speak to someone in the Philippines who has never used the app and is earning 8$ a day in a Manila Telemarketing center. To whatever person reads this at FWCCU: I'm a member for life. I will leave you with the immortal words of Fry from Futurama: Shut up and take my money. 10/10

I don't usually write reviews unless it's about food ha-ha, but AACU deserves it. I've been a…read moremember for years and have financed all four of my auto loans through the Hurst Branch they're consistently outstanding. Every loan process has been simple, honest, and hassle‑free, with unbeatable rates that dealerships can't match. Blanca has helped me through multiple car purchases, and her exceptional customer service and genuine care have made every step easier. This past weekend, Susan went above and beyond by calling me back minutes before closing to ensure my loan was processed so I could leave the dealership the same day. Daniel then finalized everything quickly and thoroughly, making sure all documents were in order. AACU truly has an amazing team of experts who care about their members, and I'm incredibly grateful for all they've done for me. I'm always going to choose them for all my loans!

Shout out to Susan at AACU Hurst Branch! She helped me with a truck loan this past Saturday and was…read moreincredibly efficient. It's rare to get such quick, seamless service on a weekend. Thanks for making it easy, Susan. Jordan and Kelly Bailey

This branch of Comerica is fantastic. Friendly faces and the tellers make it a point to get to know…read moreyou! Being on Camp Bowie makes it really convenient to do my errands around town. The only thing lacking from Comerica is mobile deposits. Great bank with personal service.

As part of a merge, I did not elect to bank with Comerica…read more I put over $300,000 a month in a business account and the bank manager wants to small fee me to death! Charge me to cash a $500 check, even though I'm an account holder. Charge me for quarter rolls. Totally dissatisfied with this bank and will be closing all my accounts.

Without a doubt, the best bank in Fort Worth. I am an ex banker, and the customer service I have…read morereceived is fabulous. Not only that, they have saved me untold thousands of dollars in catching fraud attempts on my accounts. On the lending side...they took a chance on me when I was having difficulty with another bank. It worked out, and eventually leading to almost 7 figures in loans with them, all paid off now. They have helped me to achieve financial success. The warm greeting when you walk in the door is quite a bit different, and a throwback to old time banking. In my opinion, they are the best. Even with a couple of recent long term key employees retiring, their replacements are still top notch! Don Istook

The lovely team at interbank Camp Bowie are so helpful and kind and we appreciate them so much!…read moreThey're always friendly, welcoming and able to help with any banking issues that come up. Gloria has been an absolute standout over the past few years for our family and Sarah has also helped us a lot too. It's so nice to have amazing people who actually care about our family!

Best bank! Customer service is amazing, COVID response is great and they give my puppy a treat when…read morego through the drive through.