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FrontlineCars

3.7 (3 reviews)
Closed • 10:00 am - 6:00 pm
Updated over 3 months ago

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CarMax

CarMax

(182 reviews)

Southwest Portland

I will never NOT buy a car from Carmax. I had the greatest experience and I am in love with my car…read more 3 months after purchasing my car, I am still in contact with the incredible salesman that sold me my car. Ricky is the greatest. He truly cares about the customer. He gets absolutely nothing for answering my questions 3 months after I purchased my car, yet, he does! He is so passionate about his job and he wants you to get the best car for you, even if that means purchasing from a different CarMax. I really don't have enough great things to say about my experience and Ricky. 10/10

This business will knowingly wipe problem codes off the obd and make temporary fixes to hide the…read morefact that they're selling you a lemon. They they will inflate the price a LOT. My car has had a transmission overhaul, shifter fixed, lights replaced and the engine seals now need to be replaced because they're failing. I've spent thousands on repairs and more still on the way on a loan that is now underwater. Do NOT buy from these guys! *update* looks like the previous owner sold the car back to carmax after only a few months. I now have to pay $5800 to get a new engine. It's not the seals. The engine is broken and the warranty won't cover it because it's not broken enough Do NOT buy an extended warranty with these guys. You'll get screwed and not in a nice way. I'm having a lawyer investigate this. What carmax did is pretty shady so I might be able to get them reported to the bbb and fined.

Carr Used Cars - Company Logo

Carr Used Cars

(32 reviews)

Southwest Portland

If I could possibly give them 0 stars I would. We came in here on Sunday (Superbowl Sunday). We…read morewere interested in looking at trucks but we were not necessarily buying that day. Calvin greet us at the door and asked us what we were looking for. We explained a truck and our price range. He then went and got the manager who is also the guy who does all the "numbers" I think is name is Justin or Jason or something like that. He said he had 1 truck that fit what we were looking for. They both showed us the truck and then had us test drive it with Calvin. Once we came back they tried to talk us in to the sale that day. We felt the price on the truck was high and we told them but we would need to consider it. Calvin played the what if game with us but once the manager came back he made it very clear those what if wouldn't work. They wanted 16,990 for the truck but the manager was willing to lower it to 15,990. We did have a trade so they spent a little time to put some numbers together and run our credit. The sales guy came back with numbers written on computer paper. It would be 15,990 for the sale of the truck and they would pay of the load on our care. They said max 5% (which was high for our credit) and then our payments were like 267 for 84 months. We told them we would not agree to anything until our mechanic checked out the truck. They granted us 24 hours with the truck as long as we agreed that if everything checked out that we would buy the truck. We agreed to this and decided to met back at the sales lot at 5:00- 5:30 the next day and they would have final numbers for us. Everything with the truck was fine but when we showed up at 5:15 they did not have our final number ready. At one point the manager asked if everything went well with the mechanic and we said yes but that the front speaker were blown and his response was "well that sucks". He had quite the attitude about it. After a hour of waiting they finally got us our final numbers.. Here is where things went down hill and fast. Yes they were paying off our load BUT they were rolling a portion of it in to the new truck loan WHICH WAS NOT DISCUSSED. The truck was already being sold to high but I let it go because they were paying off our loan. However that clearly wasn't the case now that they were presenting "final" numbers. I explained this to Calvin and he seemed confused.. He was not a part of the number conversations really so he decided to go get the manager. Once the manager came in it was clear he was not happy and he had a attitude about it. When he walked in he said " so we have a issue" I explained to him that there was clearly a misunderstanding. I mentioned what we thought was happening based on EXACTLY what they told us. He then said " well your car is not worth the amount of your loan and you know that" My response was " neither is your truck". He then proceed to tell me Kelly Blue book isn't accurate really but then showed me the a old quote for his truck using Kelly Blue Book? Really? He then said he was doing us a favor by selling us the truck cheap and that he didn't need to do the deal. I simply told him neither did we. He went on about how we were not going to find a truck for that price in that condition.. The thing is we can, we had, and we would again which is something I told him. Through the whole thing he had a terrible attitude. We left there and ended up a mile down the road looking at a truck that was a year newer, same miles, and completely loaded. The sales guy was upfront and extremely nice. Overall I will never ever go here again. Stay away from here.

Stereotypical salesman experience (barf). The dude who "helped" me talked a million miles an hour…read moreand just didn't listen to me. I also hated that he said, "I never like to start off by asking what your budget is because I just want to find the right car for you." I'm sorry, but I have a budget and you're not going to convince me to buy something more than I can afford...If you want my business, then try to find me what I want in my price range. I'm at a USED car, duh! When I first got there I said I was looking for a Subaru Outback, or Forester, or a Nissan Rogue, when we went in to the office to look at the inventory, he tried getting me into a Lexus. Seriously dude? I came in with a '97 Outback, do you think I want a Lexus? Then, as I was driving out another salesman stopped me and tried his hardest to get me to stay and buy something. It was freaking hot, I wanted to go, and this guy wouldn't give up. I would say to avoid this place.

FrontlineCars - usedcardealers - Updated May 2026

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