We had Frontline come out for installation for a 240V and 120V receptacles and assistance with found Al wiring in an older panel. Brett was super friendly and prompt, professional throughout the service and courteous of time and made me aware of the CO that came when he encountered differences in scope. Service, and quality of work are worth a call to Frontline, appreciate the help on this and look forward to using again! read more

Last week, we had a fire burn down some trees right next to our house. As a result, our electric meter and gas meter melted and we had to have the power shut off to our house. The very next morning, I called Frontline requesting a review of our electric panel before PG&E would install a new meter and turn our power back on. Lee himself showed up within 30 minutes of the initial call, did an inspection on the panel and cleared it within an hour, and even had the PG&E tech's phone number already saved in his phone and called him personally to clear the house. Very responsive, very thorough, and knows the right people. Highly recommend Lee and his team. read more

Very happy with the work this company did for me. Went very smooth, got the job done in a day and a half. Brett, Jeff and Austin took care of us and are nice guys, communicated well and did a great job. read more

Lee and Austin replaced all breakers in the sub panel, inspected the buss and reported that everything is good. Furthermore, the old cat 6/coax cables were pushed into the wall and covered with blank plates from the previous dwellers. Lee and Austin are professionals and well equipped to secure the volts at this property for the next 30 to 50 years at least. I aim to return to their order if ever required. Thanks, Acriter et Fideliter. Customer with Frontline Electrical Services read more

Frontline Electrical Services - Before - Electricians Near Me - Benicia, California

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I had a frustrating experience with Frontline Electrical Services. It went so badly that I will never recommend them. Unprofessional scheduling: I received an unsolicited appointment notice at 2:07 AM on a Sunday for early Monday morning with no explanation of what the appointment was for, and no attempt to confirm my availability. Who sends appointment notices in the middle of the night on a weekend and expects someone to be home first thing Monday? Poor communication and answering service: When I called to figure out what was going on, the number routed to an answering service. The person who answered didn't work for Frontline, didn't answer basic questions, didn't take my information, and repeatedly told me to "call back" in the hope someone might answer. Why hire an answering service if they won't relay messages or provide basic info? Scheduling without consent: Eventually, I learned that Gary Whitehead had scheduled a city inspection, months after the original work, without consulting me. He never asked to pick a time and date, and when I texted for details, his responses were terse and incomplete, forcing me to ask multiple follow-ups to get clarity. I repeatedly asked whether I had ever scheduled this inspection myself, and no one answered that directly. Ignoring a clear cancellation request: The inspection was set for a time when I was at work. I asked Frontline to cancel and coordinate a better time. Instead, they sent a city inspector and a Frontline employee to my home anyway, after I requested cancellation. We did eventually reschedule and complete the inspection on a different day, which went fine, but that never should have required so much effort. It's never appropriate to send somebody to my home without my permission. Confusing and possibly duplicative charges: Back in February, I was told I could obtain the permit myself; the city said only the contractor could. Gary then said he would handle it. Days later, I received a city invoice showing a $0 permit cost but an "Electrical Permit Labor" line of $836. I assumed that hefty line item covered the permitting process along with the contractor's time. Note that this amount is separate for labor and materials to actually install the outlet. The contractor would only need to be onsite for a few minutes while the city inspector checked the 220V outlet. Months after paying the full invoice, Frontline sent me a separate bill for the city permit. Being billed again after paying in full, especially given that $836 "labor" line, felt like overcharging or, at minimum, extremely poor transparency. What went well: The final, rescheduled inspection itself was fine. What went poorly: Sent an appointment notice in the middle of the night on a weekend Scheduled an inspection without confirming my availability Used an answering service that couldn't answer questions or pass along messages Failed to cancel the appointment after I explicitly requested it Provided incomplete, unhelpful communication Allowed the project to sit for months before pushing the inspection Issued a confusing, seemingly duplicative permit charge after I'd already paid in full Overall, the combination of surprise scheduling, weak communication, ignored cancellation, and questionable billing left me frustrated and dissatisfied. I would not use Frontline Electrical Services again based on this experience. read more

Brett did a fantastic job in locating the problem with the electrical out by my swimming pool and fountain. I really appreciate the extra time he took to install a new GFI (Ground Fault Interrupter) on an outlet that was not part of the original problem. He explained how the GFI worked and what the problem was with the original outage. Thanks Brett! read more

Just had our Tesla Wall Charger installed by Ricci Romano from Frontline Electrical Services. He was extremely knowledgeable, helpful and professional. Did an amazing job. Left no holes in the drywall, everything looks great and unit is working wonderfully. Ricci definitely goes above and beyond to please the client. Couldn't recommend him or Frontline more. read more

Frontline Electrical Services - Electricians Near Me - Benicia, California

No called, no showed our appointment. Not recommended. Totally flaked. I emailed but no response. Terrible

They showed up in one call on Sunday morning. Very much appreciated. AAAAA. Very friendly technician. read more

Needed to have a 220 outlet added and an old satellite dish removed from the roof. They came out for a free inspection and estimate. Gary W. was at the house in the morning and I had the estimate by the afternoon. We signed the quote that day and I was called almost immediately to schedule the appointment. Luckily they could come the next day! The election Austin G. was smart, professional, and very nice. He and his coworker (unfortunately don't have his name) did a really good job and cleaned up all their materials nicely. I'll be using them again for future electrical work. read more

We used Frontline to inspect, correct, and report issues created by another licensed general contractor. It was surprisingly difficult to find a company confident enough in their work to not only evaluate and correct another company's work but also write a detailed report of their findings and testify in trial if it comes to that. As a degreed electrical engineer, I found Frontline to be professional, responsive, and easy to work with. I highly recommend anyone looking for a licensed electrician to consider Frontline. read more

It was a pleasure working with Frontline Electrical Services! First off, I appreciated how responsive Gary was. After he came by to do a survey I must have emailed him 8 times asking questions and requesting the scope of work to be revised several times. He replied quickly and with detail. On the day of, it was very nice to work with Julius, Choenyi, Jinpa, Ricky and Austin as they were super friendly, communicative and most importantly did fantastic work. I got all my light switches and plugs replaced and installed several LED lights on the ceiling. Compared to other similar providers, Frontline's prices were fair in my opinion. I would call them again for future work. Attached is a fun photo of Julius installing LED lights on my kitchen ceiling and some LEDs in my living room. read more

Frontline Electrical Services - Electricians Near Me - Benicia, California

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Our house was built in 1926, added onto in the '40's, '90's, etc. There were some old breaker boxes in there! Gary from Frontline did an evaluation, provided a reasonable price, and Ricci came a couple days later and did a GREAT job of combining two old boxes into one new one, cleaning up the messy wiring etc. All done very professionally, and they're nice people too! I highly recommend Frontline Electrical, David Cronin read more

I got a quote from Gary for can lights, a bathroom exhaust fan installation and ceiling fans on a house with no attic access. Gary sent the proposal that same day. Once the proposal was signed I was scheduled for the next week.Ricci , Frankie, Dave and Julian came out and did the work yesterday. I could not be more happy with the results. These guys covered all of my furniture and fixtures, they also cleaned up the work area by sweeping and vacuuming any dust. read more

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We needed an urgent service to replace the appliance power outlets. Cheoney did the required work as needed and Lee made sure that everything was fine. We were extremely satisfied with the work and strongly recommend them for any electrical work. Thanks again Lee for your professionalism. read more

Called, made appointment. No-one showed. Alerted them; got a call back & was told they'd e-mailed a quote & got no response 1. No-one said a quote would be sent when I made the appointment 2. No quote was sent (& no, it's not in my spam; I don't think they even have my e-mail address!) 3. If they needed the quote, they should've called to cancel the appointment, when they didn't get it 4 Guess I'll find a reliable electrician somewhere else read more

I overloaded a kitchen circuit and a circuit breaker flipped off. A Frontline electrician called me (on a Sunday) and talked me through the steps to reset the circuit breaker. He did not charge me for this service. I highly recommend Frontline Electrical Service. read more

Excellent service--installation of 240 amp in garage and in kitchen. Very meticulous in cleanup too.

We had a circuit go out this evening which included our refrigerator. My first attempts at resetting breakers didn't resolve the problem. Lee responded quickly to my message and walked me through what to try - and it worked! Thank you, Lee!! read more

This is a great company to work with. After an initial consultation with Lee I got a detailed estimate for several projects I wanted done. Choenyi and Austin arrived on time ready to work. They kept a courteous and professional attitude despite working for hours in the garage on a hot summer day. I've already had them back for another job, this time with Ricci. He was just as good to work with as everyone else. Overall I'd say Lee has put together an awesome crew that knows how to do things the right way. They've earned any future business from us! read more

Great service. Julius is fantastic. Highly recommend these guys for any electrical needs

Ricci and Austin did a great job of installing my Centric Whole House Fan up in my attic. There was some issues with the initial Centric fan working correctly on low speed due to a flaw in the fan itself, but Ricci and Austin came out several times to work through the issue and they definitely when above and beyond to get things working properly as they got another Centric fan installed that fixed the low speed issue and works great for my house. Also great communication from Frontline. You can always get someone on the phone. Ricci and Austin were always on time and kept in contact via texts when warranted. Highly recommended ! read more

I had Cheoney and Jimpa add electrical in my crawl space for sump pumps. As always, this company and the employees are all top notch. We have used them to do everything in our home from a full house rewire, adding a whole house fan and all our smaller jobs. We could not be happier with the entire team. The work is always great quality and a good value. read more

They helped install the Tesla Wall Charger. Great job and no complaints!

We had a problem with our electric vehicle charger not working. Frontline had someone out to our house in less than an hour, and they quickly fixed the problem. They also educated me on how to deal with any future similar problems. We have used Frontline before, and they are consistently very helpful and very reliable. read more

Installation of reseed lighting and ceiling fan. Service was fast, efficient and professional. Priced was as quoted. Thank you. read more

We've had Frontline out a few times in the past year to help with miscellaneous jobs - installing a new pendant light above our dining room table, a Tesla charger, installing a new GFCI, swapping a lighting fixture in our hallway, removing dated lights by our entryway, etc. They have always worked quickly, efficiently, and left the workspace clean. What I appreciated the most is when I was doing some drywall work and accidentally grazed some hidden wires with my drywall knife. I called the team in a bit of a panic to make sure everything was okay. They were so helpful and kind, told me to send in photos and offered a solution. They even checked it out on their next visit and gave us the peace of mind that we needed to repair the drywall. Thank you to Gary, Ricci, and David for all of your help! And.. a previous review I posted on Google for earlier work... We've used Frontline a handful of times now and we are always pleased with the result. They show up on time, they are friendly, they wear booties inside our home, and they get the job done right. Juan and Miguel went above and beyond when they had to take the time to remove a cabinet from our garage to access the full sub panel to replace it. Everything was taken care of promptly and our permit process was easily signed off with from the county when they knew we had worked with Frontline. Also, Frankie did a great job with replacing a few tricky outlets and performed a thorough safety check to kick things off with Frontline. Looking forward to having them back for our next project, after working with such a great team! read more

AMAZING JOB JULIUS AND JINPA!!! My parents and I were very satisfied with the recessed lights. Julius and Jinpa gave their own recommendations which my parents appreciated. Originally it's only 4 lights but they added another one which made our kitchen lights look so much better. They're truly grateful for the job well done!!! Julius and Jinpa deserves a 5 star rating!! read more

Second time using them excellent service Highly recommend them installation and clean up after is great read more

I had numerous small jobs, all different, and each one was done perfectly...communication was great...and 5 year old problems were solved. I had all ceiling light cans replaced with LED, an under counter light replaced (bad ballast), an outdoor electrical junction box that is 75 feet from the house problem solved as they traced the line, two bathroom vanity lights worked on...one new fixture and the other that hasn't worked in the master bedroom taken apart and fixed, and a new motion detection light on the side yard side of the house. Finally, they replaced 7 outdoor light fixtures that are on the house exterior front, back, and utility area. Frankie and his helper were communicative, worked clean, and I'd hire Frontline again. I should also mention that my contact was Gary...who did the initial analysis...and he too was communicative, got the job totally right...and I appreciated his professionalism. read more

We just moved into a new house and we had a minorly debilitating electrical issue arise. I contacted Frontline bracing for a somewhat expensive repair. Frontline Electrical could have easily, and justly, charged me a lot of money to come to the house and diagnose the problem, but instead Wendy and the owner, Lee, helped me troubleshoot the issue over the phone and identified a non-intuitive solution (arising from a poor electrical set-up in the house) to solve the problem without even visiting my home. I really appreciate the integrity and character demonstrated by Frontline Electrical and I will certainly be using them for any and all future electrical needs. Thank you, Wendy and Lee! read more

I was a returning customer. They came out shorted my circuit which had my light on all night. We asked to come out and repair his communication and customer service skills suck. Even verified by his techs that his communication skills suck, sorry to throw you under the bus. After a long email to resolve he came back but reinstalled his own way instead as it was originally. He hung up the phone on my family member. Very rude, Will never go back. read more

Frontline electrical did an excellent job relocating a new electrical panel to the garage. I would 100% recommend them. They were very honest on what needed to be done vs the other quotes I received from other companies. read more

We had half of our power go out in our house and couldn't figure it out. Ricci was great and helped to troubleshoot and find the issues. This is our second time posting for Frontline because we appreciate their services, as we've had some bad luck with others! read more

I received a call to set up an appointment quickly after I emailed the company for an estimate. Meeting with Gary was fine and we discussed what I wanted to have done, which was to add an extra plug on a separate breaker, which he said wasn't any trouble. The main job was to replace a very old main breaker for the house, which he said was too old and had to be replaced with a completely new panel. The estimate came in quite a bit higher than expected, but we knew it was going to be higher because a permit was required. On the day of the job I cleared a space for the new panel and the new switch. The main worker came and was great to work with. He said they could run the new plug off the main panel and not the sub panel, which was closer and fine, whatever was easier. There was an existing plug in that position, and I said why don't you move it up and put the new one underneath it and there will be two plugs on two circuits. I wasn't too happy that they had to run a ground wire through the garage, through the side of the house, mounting this ugly copper wire to the front of my house to the water main. I wish Gary had mentioned this on the estimate and not on the day of installation. I understand it is an older house, and having the new panel being grounded is important, but they didn't explain any requirements. They also hammered two rods into the ground right where we store our trash cans. These grounding rods stick up about an inch and we trip over them and can't easily store our cans there anymore. After they removed the old panel, they pointed out that the wire from the street that PG&E provides is old and cracked and needs to be replaced. They said it is an easy fix and told us to just call PG&E to have them come out and replace it. Later that afternoon the second employee had the plug with multiple wires into one socket. I asked what are you doing, there should be two plugs on two circuits. I noticed he wasn't wearing his face mask any longer, and I had to ask him to wear a mask working in the garage with me during COVID. After he went to his van for his mask, he then had to move the original plug and rewire the new plug. Near the end of the job I noticed they were filling in with stucco around the new panel. I thought they would have a metal trim plate to cover the joint on the new panel, but no they were filling and shaping the stucco, which looks terrible. I didn't realize I would have to repaint the side of my house and paint over the ugly ground wire. Their contract SPECIFICALLY says they do no stucco repair and give names and numbers of repair people. I tried talking to him about this stucco patch, but he said they always stucco around new panels on a stucco house. The following day I called PG&E to replace the wire from the house to the telephone pole as they recommended. This opened a HUGE cans of worms. According to PG&E, the electrical contractor company is supposed to coordinate with PG&E so that PG&E is on site to remove and replace the wires from the house to the street. I had to answer many, many questions and was asked for details about the installation which of course I didn't know the answers to. PG&E had to call the electrical company to get details about the panel they installed. PG&E, while still on the phone, told me they informed the company they are not allowed to cut and reattach the power from the house, that PG&E must do this. The company stated they have never heard of this policy and out of convenience they will remove the power and reattach temporary connectors. Later the owner stated that they have no knowledge of this policy and they always do it, and that PG&E has never called their company. I also had to submit five photos of the completed work to PG&E before they would even CONSIDER coming out to possibly replacing the wire. Even when PG&E came back a month later, they would not at first install permanent connections. I had to convince them that the panel had passed inspection, and the inspector was returning for a final inspection after they (PG&E) did their work. PG&E begrudgingly made the connections. All of this would have not been an issue if they had contracted through PG&E to remove and reattach the main power. The city inspector had to come out twice to approve the issues with the installation. I had to spend multiple hours trying to get this job finished, and when I questioned the company about the final bill, they threatened multiple times to put a lien on our house. I know this company has lots of 5-star reviews, but unfortunately, I did not have that experience. The owner kept saying over and over, in his 28 years of experience, I am the only customer that has had these issues. I find it hard to believe that I am just that unlucky. read more

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Have used Frontline twice in the last couple months. Both times right on time and the work was done very efficiently. Our last call was for a broken 60LB light fixture which had fallen off of its connection resulting in stripped wires. We had feared that we were not going to get our Williamsburg brass lamp to ever work again. The electrician who showed ep, David Makela, had our lamp up and working in less than 30 minutes. He even reinforced it so the lamp would not fall down again. That is going above and beyond. read more

The front office quickly set up an appointment for an estimate which was done in-person to provide a more accurate quote (we had a slightly harder layout to deal with). Ricci texted when he was on his way and kept me updated as he set up the EV charger outlet. He was fully masked while working and removed his shoes in our house without even being prompted. Highly recommend the Frontline Electrical Services team. read more

I upgraded my electrical panel and was so impressed with the professionalism, customer service, friendly nature if the installers. The company is top notch, the appointment process was simple and we expected that it would take weeks but it only took 2 visits. One for the panel and one to add EV charger. I highly recommend this company for your electrical needs. The cost was close to what we expected, but wellworth it. read more

Frontline Electrical Services was amazing from beginning to end. They were prompt with a quote within a day of calling and we're able to get us scheduled for our work within 2 weeks. Frankie and Juan were the two workers who came to install two new Bathroom Exhaust fans. This meant cutting new holes, running the wires, adding larger receptacle boxes and running the duct out the side of our house which is two stories. They made the work up in the active look easy, and I know it's not, I hate working in attics haha. Both of them went above our expectations with the quality of work and how friendly they were. We've all had those contractors who come by and are really gruff and not too friendly. They also made us feel very safe during these Covid 19 times. They arrived right on time, inspected the job and went back to the warehouse to get the materials they needed. (We asked them to add timers for our fans which wasn't originally quoted) They got back to our place quickly and worked all day long doing an excellent job. If the other workers of Frontline have half of the professionalism of Juan and Frankie then I recommend everyone hire this company. read more

Fantastic service from Frontline - I had an emergency and they were able to come out for an initial service within a couple of days. The rest of the work was scheduled quickly to upgrade and resite my panel and upgrade my outlets. The work was very tidy and clean up was meticulous. Pricing and invoicing was clear. I was very happy with the quality of service and will use them again. read more