After looking at a couple different shops based on reviews, we went with Advanced Automotive to do…read morea pre-purchase inspection of a vehicle we were interested in buying (2017 Suburban Premier). After a few hours they called and went over the couple issues they had found and should be replaced which they were very nice and helpful. They found that one control arm had some play in it and should be replaced, the brake vacuum was bad, and one of the window switches auto up didn't work. After taking this to the dealer they fixed the issue and all was well. After driving 100 miles back home we noticed the car didn't handle any bumps or turns very well. We took it to a local mechanic where they found the following wrong with it- Self leveling shock system (air bags and shocks) torn and blown out- $1500 Compressor for shocks burnt out and hasn't been operational for a long time- $1000 Upper passenger control arm causing stability issues and creaking (needs replaced and alignment)- $950 We paid $199 to have them check the important components of a car before buying. Now we are stuck with a bill totaling over $3000 on a vehicle with less than 150 miles from us driving it. Do not take your car here for pre-purchase inspections. These are all common failure points for this vehicle with this many miles as confirmed with multiple other trusted local mechanics in our area. The least they could do is refund this inspection fee to help cover the cost of repairs of a car we wouldn't have bought in the first place if due diligence was done as we trusted it would be.

I have come to this place with my car and both of my daughter's cars over the years. They are…read morehonest, easy to work with, and local. All of the things you want in a mechanic. You have a customer for life with my family.

They've done work on one of our previous cars for MULTIPLE services and repairs, and was…read morerecommended. Stopped in for possible work on our new(er) car and got nothing but the run around about needing to diagnose the problem first, or course few more hundreds of bucks, when we already knew what the issue was. I was denied talking with anyone... and that the gal out front who said she was the owners wife was the one who gave quotes, even though I saw no ASE Mechanic Certifications for her. So... I jump through their hoops anyway and started filing out their form. They wanted a phone number to text, but I don't have one for that, but she was fine with an email address to do the same, and said it would work. She said they would contact me for diagnosis (or something?) but she was already annoyed. She refused to let me finish filing out ALL the info on their form, snapped up her clip board from me, walked to the back, and that was that, never saw her again, and I've NEVER received an email quote either. Apparently business is so good they can treat customers poorly and throw money away. That's - THAT.

I have a 2019 GLS450 that has always had this slight clunk on the right side while making slow…read moresharp right turns. The noise over the years got progressively worse and with the car being under warranty I would routinely take the car over to Wilsonville Mercedes and my experience there was not awesome. Over three years I had the truck in the shop for months trying to fix or even claim to replicate the issue. Eventually the warranty runs out and the noise keeps getting worse. Well, at that point I start throwing parts at it. Changed the upper CA's, the right wheel bearing/hub, all the inner/outer tie rods, the air struts and despite everything I had done I could not resolve the issue. I made an appointment with Star Motors and took the truck in for a diagnosis. Spent a good amount of time going over what I'd done and what was happening. I dropped the truck off hoping for the best but recognizing that this was not fixed by many people. Welp, three hours later I get the call that they think they figured it out and fixed it. I biked over to get the truck and sure enough, it's fixed!!! My truck drives like a brand new truck again!! No clunks, no noises and with all the stuff I swapped it's like better than when I got it. I found my people. No reason to take a Mercedes anywhere else. I'm one happy human.

Everything - exceptional staff and they do great work. I would 100% recommend them to others.read more

These guys are the best. Honest, reliable, great communication, and don't try to upsell or use…read morescare tactics to get you to have extra work done on your vehicle. They're incredibly nice too. Jordan has done a great job explaining his thought process in addressing a mystery issue with my Grand Cherokee, and doing one thing at a time to solve it. Can't recommend these guys enough.

Did not get my car worked on by these guys so I'm not quite sure about how good the mechanical work…read moreis but couldn't even get it scheduled because of how rude their receptionist was. Not only did he completely ignore my inquiry about what was wrong with my vehicle, but he had this disrespectful tone and wasn't willing to talk through it I had asked when I would be able to get scheduled and he told me 3 weeks so I said I would just take my business elsewhere. They need a new receptionist with a more positive and professional attitude because there losing themselves the dime by hiring that guy.

These guys are the best They figure out the issue, fix it…read morequickly and the bill is always lower than expectations!! Down to earth, easy to talk to and good people !

If you have a car problem and looking for someone to repair it CALL Precision Import Repair! Here…read moreis reasoning why! Meineke stripped the threads off my oil plug and told me I needed to replace the oil pan, which was gonna cost $700. Called 3 other places, they all told me I needed to replace my oil plan which was gonna cost about $600. I finally called Precision Import Repair, and instead of replacing my oil plan they re-threaded my oil plug that cost far less than replacing the oil pain. They have amazing customer service and are the most honest people I have ever met.

Kept me posted about the progess of my repairs via text and photos and suggested some additional…read moremaintenance items but I declined them at this time. Very resonable repair bill compared to dealer (Lexus) costs. Will be taking my vehicle back for recommended maintenance items.

I don't know where the negative reviews came from, I had great service for a good price from…read morePro-Tech Autoworks. They got the job done on short notice with no add-on diagnostic charge like so many shops charge these days. I'd give them 10 stars if I could. I highly recommend Bob and Joe! Good work for a good price!

Communication is absolutely awful. They're not professional even though they like to act like they…read moreare. Had my car for 2 weeks longer than needed, no updates from them. I had to call every time. When the day finally came, dude tells me "I said it would be ready today, and it is so that's good by us." I was told it was going to be ready 8,7,6,5,4,1 days before that. Every day it changed

Accurate Auto of Lake Oswego is a friendly locally operated and owned business. They take care of…read moremy vehicles in all necessary and important ways. I trust their judgement and experience and expertise all of which is carried out efficiently, cost effectively, and professionally and timely.

At first it seemed okay when I had my truck towed there. I was kindly given a ride home. I asked…read moreJoe about the advertised free loan car while repair work was done but was given some inaudible excuse as to not qualifying for it. I am in the process of moving out of state. My truck was there 2 1/2 weeks. I was given all kinds of reasons why: part hasn't come in, unable to program part, auto still reverts back to original problem, unable to diagnose, need more time for testing, might have to send part back for replacement. Finally, I said, enough, I'm coming in to retrieve truck. Keenan, the guy at the counter said, "It's all fixed! I'm really happy with it!" I asked how so when the day before I was told they were stumped. He said it was 'miscommunication' between the service and tech departments. Huh? I asked him to explain but received a generalized non sensical answer. I paid cash, got the truck but the next day, all the same problems happened again. I called a dealership and asked if they could program the new FCM, they said, no problem, bring it in. I called Accurate Auto and said I want a return on the $300 for the programming. All sorts of excuses, more time needed, etc. I had no more time, my move was already delayed so I stuck to my guns. Eventually I talked to a manager and he agreed to refund the $300. Next day I went in and asked for the money and was told it had already been refunded. I asked how so? "To your card, see?" And Keenan flipped the monitor around for me to see. I asked "Whose card did you put this on?" "Yours!" he said. I said, "I paid cash" as it also shows right here on your monitor. Long silence. "Oh well I don't know where we keep cash." I pointed to the cash drawer. "This is out of my wheelhouse" he says. Then lots of to-ing and fro-ing to the office and back. I could hear the murmurs as they decided upon their next excuse. Meanwhile a customer sitting behind me said she was having doubts already about the place and that did it, she was getting her keys and car back right away. Tech-guy-turned-cashier comes back and tells me there is no cash and I would have to come back the next day. And no, they couldn't put the credit on a card. Manager Mike then steps out of the office and demands that I refrain from bad mouthing their business to waiting customers (as a second person in the lobby proceeded to tell me his experiences). I ignored Mike's comment because I didn't want to hear any more blathering and lose the focus of this trip. Besides I certainly didn't have to. Accurate Auto displayed their inadequacies all on their very own without any help from me. The next day Mike very cordially gave me the $300 cash. I then took my truck to a dealership where it was reprogrammed successfully for $225.

I have a 2007 Honda Accord EXL, and have always taken it to the Honda Dealers for Service. The last…read moretime I was less than pleased, and so this time I researched and found J & S Automotive. They did an oil change, changed all the filters, changed the windshield wipers, and did everything for the price they said, and within the time they said. I'm very pleased with their service and the waiting room at their property. Not only do I prefer going to a locally owned business, but it was much closer to me than the Honda dealership. I highly recommend J & S Automotive for any services you might need for your car.

Hang up the phone when I ask for the price if it's fix price. That's really unprofessional…read morebusiness. I change my mind for sure not gonna use his services. Bad personality, good things he show his bad attitude before I bring my car there. Definitely I'm not recommending this mechanic to anyone.