My two year nightmare....$30,400 upfront to replace current fixed dentures. Agreement to pay $2K additional if I want changes made to "finals" from their "LOCAL" lab. Never received finals and only refunded $8,400! Hired Prosthodontist, Dr. Soter, who begins with scanning current set. Temps delivered, which according to Soter, were placed on the plate wrong by an "ARIZONA" lab, making uppers uneven. They were sent back to AZ lab after a failed attempt of grinding lowers to fix. The next set was not delivered to me due to poor quality according to text I rec'd from Soter, yet billing records show I was charged $4K for them. Without my knowledge, Dr. Harogiannis (Dr. Kostas or Dr. K) moved my case from AZ lab to a CO lab, producing a very different looking set; too gummy with small, grooved teeth. At this point, Soter's only setting up Saturday appointments, but cancels them the nights before. He eventually texts me Dr. K locked him and most of the staff out, replacing them. I see the new Prosthodontist, Dr. Ahmed to take out the poor quality temps Dr. K's lab made. After a meeting to discuss a refund with Dr. K, my husband and myself agree to give Dr. Ahmed a chance. Dr. Ahmed insists on starting with wax. After multiple issues; wrong teeth placed in temps (number ordered was right but came from a different vendor), poor lip support (I didn't like being told I could get fillers or botox, that they don't fix sunken lip look, despite having good support with Dr. Soter's temps and my current set). The teeth she placed were too short and repeatedly delivered with a canted midline. I was told by Ahmed and lab tech Toben they line up with my crooked nose and lip. Ahmed said it is where it is suppose to be. I'm done being ignored. We agree to let Dr. K take over my case, promising I won't have to see Ahmed or her rude assistant, Karen. He too starts with wax and my husband joins me at most appointments. My husband and I approved the wax set, but were disappointed when the temps came in COMPLETELY different looking. Larger, manly teeth, and practically no gum line. The entire prosthetics were over-sized, making it difficult to speak and impossible to clean. There were visable twisted wire supports on uppers and lowers. I was unable to put my lips together without effort. An appt at Dr. K's Dental Arts of Cherry Hills location was made to put my original finals back in, despite having a tooth broke off. At the close of the appointment, the agreed plan was for Dr. K to fix passivity of Soter's 1st set in Fort Collins then send back to the AZ lab to be remade correctly. FRDP's office manager calls, says Dr. Soter reached out and wants to finish my case and would I be okay seeing him at his new place. "Yes, I'd be fine with that" He tells me Dr. Soter or Dr. K will be in touch. Dr. Soter texts me that the office manager contacted him about finishing my case and he told him "No". Dr. Soter sent me screenshot of office manager texting him. I text Dr. K and he replied he didn't know what I wanted. Dr. K thinks having Soter take over was my idea, when it was in fact the office managers. I text Dr. K, I'm done. After no replies to calls, emails, or text, a box of all the failed temps arrives, except Dr. Ahmed's. Later, the office manager said in a call with my husband and I that the teeth were removed and the acrylic was used to make the last set Dr. K produced. Included in the box was a refund of $8,200 and a letter ending service. A cost of $22,200, many, many trips from Longmont to Fort Collins or Englewood and back, and almost 2 years of my life wasted with no wearable temporaries and no final prosthetics! How is this right? After ignoring our demand letter, we had a demand letter sent from our attorney to Dr. Harogiannis. It was returned with an offer of an additional $4K if I removed negative reviews and complaints to DORA and the BBB. I refused the offer. Isn't that against the Consumer Review Fairness Act of 2016? DO NOT GO TO THIS ARROGANT LITTLE MAN! read more