I have a membership at Whipple ave nw North canton location and They have two 20 yr old girls unsupervised with one month experience who could not get the gate to open because they did not know how to work the app on the screen so we could enter the car wash.. Next they directed me to back out with cars behind me , guiding my car right into a yellow cement pole ..They take zero responsibility and the manager Kayla keister who was not on the property supervising decided they are not liable for the actions of their subordinates...Now waiting for GM to respond .,, read more