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Froedtert - RAYUS Radiology

3.0 (3 reviews)
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Ascension Wisconsin Hospital - Menomonee Falls

Ascension Wisconsin Hospital - Menomonee Falls

1.0(1 review)
2.4 mi

The care is great, but once you get to the billing forget it. It's a nightmare. I have twins and…read morethe lady at the front desk put the wrong twin in the system even after my son gave her his DL and insurance card. They won't take the surgery off my son's medical records even though he is not the one who had the surgery. They way over bill. They took months and months to fix the problem and my son even gave the lady at the check in desk his DL and ins card. Then they hang up on you. They won't help. They told me they don't have cooperates #. They told me they would not take the surgery off my son's medical records even though he isn't the one that had it. We sent in a bill with the paper work that said his name and account number on it and they still charged it to my son who never had the surgery. I believe since last May I spent 100 hours on the phone and did I get paid for my time like they do? Nope. They screw up and I and the one that has to fix it. Then one lady will not return my calls in the billing department. The quickly sent your bills to collections with out trying to even call you to see why you didn't pay on it. They automatically put your bill in to paperless and that's why I quit paying because they 1st never ok'd that would be ok with me. Which I would not want paperless I want a bill on the mail and 2nd they never bothered to check my email address with me and the had it wrong so that's why I wasn't getting the bills and that is why it went to collections. If they had called and left me a message and asked why I abruptly stopped paying I would have said I quit getting bills and you have the wrong email so I wasn't getting anything. The are very quick to sent things to collection without calling you or discussing things with you. Everyone there wants to pass the buck and no one is willing to take responsibility for their actions. I would rather drive 1/2 hour with a heart attack then go to them ever again. All because ppl can not read and do their job I am the one getting punished. What about the people that actually work there? I finally got the cooperate # myself and I called them and I filed a complaint and now it's in the (hopefully) right hands and things will move along. This has been almost a year and I'm tired of their crap. So like I said great care but once you get the bill it's a shock. And several other ppl I have heard this from. Good luck with them if you went there and you are waiting for a bill. It's much higher then any other place I have went to.

From the owner: Ascension Wisconsin Hospitals offer 24/7 emergency care, comprehensive inpatient care, and onsite…read morediagnostics, such as ultrasound, CT, X-ray and labs. We provide quality care, closer to your home.

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Ascension Wisconsin Hospital - Menomonee Falls
Ascension Wisconsin Hospital - Menomonee Falls
Ascension Wisconsin Hospital - Menomonee Falls

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Concentra Medical Centers

Concentra Medical Centers

2.2(5 reviews)
5.2 mi

I went to two different Concentras over the span of three days…read more The negative experience was at the Brookfield location. I had to get some preemployment screening tests, and this is where my employer sent me. I had called ahead and was reassured they never run out of vaccines, and that I didn't need an appointments Day one: went to Concentra Brookfield, and I was told there would be a 1.5 hour wait. Told it would be best to make an appointment if I didn't want to wait (didn't they tell me I wouldn't need to?) Day two: went back. The check in process was dumb- they send you texts to check in and answer questions, but I couldn't get any service in the building so it literally took 25 min to check in. Everyone was soo kind but this was the slowest service ever. Quality (I guess), but slow. It took me almost 2 hours to get a physical, some labs drawn, and a urine screen. I was also supposed to get a vaccine but they ran out (again, didn't they tell me this never happens??). Whatever, got it all done, just could have been way more efficient. Day three: went to Concentra in Brown Deer. Much nicer/cleaner/morw updated looking building, friendliest staff, etc. Still took me about 45 to get a vaccine, but I had low expectations this time. All in all, I'd recommend calling ahead, going earrrrly in the morning if you need anything done, and avoiding the Brookfield location

I hate to pile on with negativity, but SKIP THIS PLACE! I'm just glad I didn't need help badly …read more Big 'open' sign streetside, small closed sign on backside, very small. Entry is on rear, not the street side.

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Concentra Medical Centers

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Froedtert - RAYUS Radiology - diagnosticimaging - Updated May 2026

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