No words for PCP that chose wrong field or got stuck in it by default. Billing department 1800…read morenumber is nonexistent for all, including insurance reps and even providers. Note: I observed PCP being gifted payouts for referrals so when I went through again today what I did by PCp trying to make up ridiculous reason for a completely unrelated and unmerited referral I dismissed that would be insurance fraud had I even played along, we all know why - it's their referral game. Update: I just read Anna's notes below - I completely agree. With everything she says.

I wish I could leave 0 stars. I used to love this clinic. I have had such negative experiences…read morelately that I will be leaving Aurora to go to a different provider. My primary care doctor left unexpectedly and the first appointment I could get with my new primary care doctor is in December. They will not refill my medications unless I go to Urgent Care which could cost hundreds of dollars. Do not go to this location! The customer service and care for patience has gone downhill.

I brought my mom (92 years old) to urgent care because she fell and thinks she broke her wrist…read more After 45 minute wait I asked how long it will take and they told me another 45 minutes to an hour. This is unbelievable!! Don't come here if your in pain and want to get treated It is two hours later and she just had X-rays and ask us to wait again! 10 minutes later they asked us to sit somewhere else to wait. REALLY my mom's 92 and is in pain. I am not going to keep moving her because the imaging dept is closing. Aurora sucks

I am a 65-year old female that has experienced NOTHING but very poor care at Aurora Health Care…read moreclinics, urgent care locations and the Aurora Hospital in Grafton, WI since March 30, 2020. I realize that we are all in the midst of very turbulent times. Nevertheless, I am advising my fellow human beings to please avoid Aurora Health Care facilities period. I have been verbally and physically abused this year by many, many employees and doctors at these clinics/hospital .No SEXUAL abuse has occurred. I have a lot of medical/health care experience and I know which way the wind is blowing. Please take my advice and beware of all Aurora facilities for your own safety and the safety of your family members and friends. I saw a PA, Michael Dougherty, on December 7, 2020 at their Urgent Care Clinic on Good Hope Road in Milwaukee, WI. I was experiencing pain and swelling of my knee after total knee replacement surgery in August 20, 2018. My internist was concerned about a possible infection and advised me to go to this clinic ASAP. During my visit, I asked this PA to examine the little toe on my left foot that I have stubbed 2 times in about two months. I told him that I did not make an appointment for this issue because we all need to stay away from the coronavirus. He asked me if my toe was black or blue and FALLING OFF if I would have been seen for this concern. I can no longer tolerate the poor care at ANY Aurora Health Care facility. It extends from the receptionists right up to the upper echelons of management. This is simply my advice. Stay away if at all possible. This is your decision to make, of course.

I go here for all my health needs!! I have a great doctor and she is helping me make sure I have a…read morehealthy plan!! There are many different doctors for you to choose from. Dr. Angela Michor is my personal doctor and she is only in Mondays, Wednesday & Thursdays. You can ask the assistant for any patient openings and what you're looking for. Medical Records & Blood work is downstairs but no worries they have 2 elevators you can use right across from handicap accessible bathrooms. Also water fountain in between bathrooms...

This small Shorewood office is a great place to see a doctor…read more There's plenty of parking beneath the offices. There is an elevator and stairs directly up. The space is not crowded, nor is it overly hectic. They have their own lab on site. It was fairly easy to get an appointment as a new patient for a primary care doctor. Front desk staff and the support staff were all friendly and helpful. It's good to have an Eastside alternative and not have to drive to Wauwatosa or all the way to Mequon for care. I definitely recommend this location.

From the owner: The Froedtert & Medical College of Wisconsin Shorewood Clinic offers primary care services and…read moreprovides high quality care by preventing disease and helping our patients manage their chronic conditions. Located in Shorewood, Wis., outside Milwaukee, this clinic offers primary care and many specialty services. This location also offers several diagnostic services, like ultrasound, X-ray and CT scans. Our health network believes that prevention, early detection and disease management not only reduce patient health care costs, but can improve health and quality of life. Current patients can use MyChart to schedule request an appointment.

Endocrinologist, Dr. Olena Klindukhova, is absolutely wonderful! She took the time to speak with…read moreme, she listened, and she explained in great detail what was going on with my health. She even drew a diagram to help me understand, which I really appreciated. I'm grateful for doctors like her who do not shoo patients out of their office right away. I look forward to seeing Dr. Klindukhova again at my next appointment.

I have a new provider at this location it is continently located off of the highway. Ample parking…read moreand clear signage throughout the building to note which clinic is located where. The staff at the specific clinic I am going to are very nice.

Admit hospital. 1 22 25. I'm older 69. Been there before. Diagnosed me with influenza A. No meds…read more Today sicker more chest pain horrible sore throat. Can't breath Wheezing worse. 102.6 temp. Emailed my doc jenkins no response. Yes that dr treated me like garbage some staff eas ok. Bot doctor

Froedtert Mequon Health Clinic has been one of thee WORST places I have ever worked in the 28years…read moreworking in Healthcare industry. Workplace bullying, favoritism, harassment, hostile, workplace cliques, etc... Micromagnemt at it's worst. Deliberate actions and behaviors targeting certain individuals. VERY POOR communication and accountability. Constant monitoring closely at others work and revising others work. Working at Mequon Clinic has caused me a HUGE amount of stress. The things I have encountered and witness working at Mequon I'm sure does NOT algin with Froedtert Values. #Be AWARE of this place.

Great location and always on time. I love the convenience and easy parking. Check in staff is…read morefriendly enough and helpful. Staff seems very knowledgeable.

I appreciate the medical professionals here and friendly receptionists at this facility, as well as…read morethe quality of service from Froedtert-Medical college of WI in general. Lab team at this location in particular is also friendly, efficient and good at their job, which makes blood work less of a pain!

I had a brief visit on 11/29/25 to Columbia St Mary's river woods urgent care which is part of…read moreAscension. I believe I was billed incorrectly, and I called about it several times. I was told on January 5 that it would be reviewed, but I have heard nothing. The bill from Ascension for urgent care is for $520. My insurance adjustment was $194, I paid a $50 copay and I owe $276. This is for hospital services. I would like an explanation of why this is so high when it was a 15 minute visit with no tests at all and not even a hospital gown used as all they did was look at a rash to give me a prescription. Again this is urgent care, not the emergency room. Next, the bill from Emergency Medicine Specialists is for $582, of which insurance adjustment is $311.70 leaving me with $270.30. This bill says code 99204 which is a level 4 visit. As I only saw a an assistant for 5 minutes and a nurse for about 10 minutes, the code should be 99202 ( 20-30 minutes) at most or something less. Both of these bills seem to be incorrect, and I need this resolved but can't seem to get a response from Ascension. Almost $650 for a quick evaluation of a rash after insurance at an urgent care clinic is outrageous and incorrect.

I came here because something bit me in the lower back and it got infected. This was a little over…read morea week after returning from Sri Lanka, so the young Nurse Practitioner was all excited that maybe she would get to extract some exotic tropical parasite from me but it turned out it was just some run of the mill domestic insect bite. The nurse was excellent, mainly because she was my age. You rarely see mature, experienced, middle aged nurses anymore because hospitals and physicians have treated them so poorly. And, you rarely see actual physicians any more at urgent care, though they do charge you like they came in. Doesn't matter, I prefer nurse practitioners anyway, they are trained to actually listen to patients. This urgent care included entertainment while waiting, someone managed to lock the restroom empty so the receptionist had to break in. She picked the lock like a pro, then pretended she didn't know what she was doing which was clearly not the case. It was very funny. Everyone treated me with respect, which at my age is a little unusual in any hospital setting, though I don't like how all these really young workers assume it's okay to start being on a first name basis. But no one treated me like an old fool just because I'm old, so that was great. Ascension is still suffering from all sorts of software problems and the bill from this visit has been annoying and they make it very hard to pay. I get these dire emails saying I have to pay but there's no account number, no way to log in to pay without an account number, then no human can answer the phone to pay the bill either. Still, I liked the treatment I got. All in all, in spite of the pain, this was the nicest urgent care visit I've had in a long time.

Recently, I had some health issues that brought me to your hospital from April 5, 2026, through…read moreApril 9, 2026, for ongoing GI concerns. To say I am impressed with the level of care I received would be an understatement. While everyone I encountered was wonderful, a few staff members truly stood out and made my stay a much more positive experience. Day CNA - Jenny F. Jenny was incredibly helpful every time I saw her. She always checked in to see what I needed and never made me wait long. Her attentiveness and kindness made a world of difference. Night CNA - Donnell A. Although I didn't initially picture him as a CNA, Donnell quickly showed how great he is at his job. Even during nighttime vitals, he was friendly, professional, and easy to communicate with. Night RN - Abbie C. Abbie was very attentive, frequently checking in and asking thoughtful questions. Even when I was tired or not in the mood for conversation, she was patient and understanding. Her compassion really stood out. Day RN - Alyssa K. Alyssa cared for me during the day on three occasions, and she left a lasting impression. Her knowledge, professionalism, and approachable nature are on another level. I felt completely safe, secure, and comfortable in her care. She was easy to talk to--not just about my health, but about life in general. If I ran a hospital, staff like Alyssa would be exactly who I'd want on my team. She truly exemplifies what exceptional patient care looks like. GI Nurse Practitioner - Katelyn Katelyn went above and beyond by checking test results after hours so she could provide updates right away in the morning. Her dedication and concern for my health were genuine and deeply appreciated. It's people like these who make Aurora Health Care stand out as a next-level provider. They embody compassion, professionalism, and dedication, and they've changed the way I view hospital care. Thank you again to all the staff I had the pleasure of meeting during my stay. Warm regards,

Do not trust the GI department. Years of being told nothing is wrong even after being unable to eat…read moreand collapsing falling unconscious and being rushed to ER. 2 weeks at Froedert and chronic illness found.

I had a hysterectomy when I was 33, This in turn forced me into an early menopause. I have been to…read moremy doctor as well as my gyneocologist as I didn't feel like me. I had my doctor check my hormone levels many times, and was told that they were all normal. I was tired, depressed, and angry all the time. For 19 years, the only thing they said to me was that what I was going thru was normal. With the recommendation from Michael Shoulders, a Patient Counselor, explained to me what NuFemme could do for me to get me out of funk that I have been in for 19 years. He listened intently to my concerns, and assured me of the care I would receive. On my first appointment I was impressed that I seemed to have a crew to see to my every need. They drew my blood to check my hormone levels, which by the way, were really all over the place. Too much of one, not enough of another, one or two that were almost not existent. They came up with a customized plan made just for me. Its been almost 2 months since that appointment, and Im starting to feel like I did in my late 20's, I laugh, smile and have a much better attitude then I did before. I don't feel depressed, and Im not angry. You don't feel like your going crazy anymore. If you don't feel like you, and you know something is wrong don't wait years or even months to do something about it. Go and Talk to Michael Shoulders, he will listen and so will everyone at the NuFemme Clinic, and make the effort to help you make the journey back to a better you with a a plan that is only for you.

The pitch that they gave me at the beginning was the promise of regular adjustments to dosage and…read morefrequency of hormones based on blood work and symptoms. This proved to be untrue. Twice I was having symptoms that would indicate low estrogen and it wasn't until I saw my primary dr. and switched back to regular hormones that the symptom stoped. My primary dr. said that hormone blood tests (that they use as the basis of their treatment) are not very accurate. You can have 3 blood tests throughout a 24hr period and it will likely show different results. Save your money.