I had a last minute idea to surprise my friend with a nice ride to go wedding dress shopping. With…read moretwo days to find something, I googled and called at least 8 places checking availability and pricing. When I came across Frisco Black Car, I called and spoke to the owner Jack. He followed up by texting pictures of what he had available. The customer service was so good that I knew I would book with him, no matter the cost. Once I paid (I booked the Sprinter), Jack followed up with my drivers name, phone number and picture, and confirmed that the driver would arrive at the time I had requested. Our driver was Charles and he was AMAZING!!! Since he was 30 minutes early, I was able to sneak out and set up our champagne bottles and flutes, which Charles helped with. He talked to us, made us laugh and was very engaging, even remembering the Brides name. Overall, the experience was amazing and I'll definitely be booking again!!!

Used Frisco Black Car service for a surprise birthday party. The owner Jack responded to all my…read morequestions about pricing and suggested some of the best places in Dallas for our night. He made the booking process quick, easy and stress free. We used their party bus which was fully equipped with Ice, waters, amazing lighting, comfortable seats, TV's & microphones . We didn't know if we should upgrade to the karaoke package but after being in the bus for a few min it was a no brainer. The driver gave us a few microphones and set the tv screen to sing along to all our favorite songs. The driver was on time at every stop and made sure we had all made it back safe before we would head to our next spot. All in all this company exceeded my expectations. If you are looking for a great time this is definitely the only company in DFW you should call.

we are a non profit youth football organization and chartered buses for an all star game, but…read morebecause of the severe winter storm, flights being canceled and the football fields being outside, we had no choice but to cancel the event. the bus company, refused to refund us, and kept our money. Never use this company!!! they don't care about kids or safety.

DO NOT BOOK FRISCO COACHLINE! Especially for cross-country trips. Our high school kids are going to…read moremiss all or most of their first day in Disney. We are on our way from Frisco to Orlando with our high school kids for our spring trip. Of the three busses, one driver pulled over every hour or so to pee. He is unfit for the job so should not have driven. As such, we are FOUR HOURS BEHIND SCHEDULE! Even worse, none of the three drove in formation. According to one of the drivers, they knew from the start that one bus was sketchy. That bus got a flat tire and is stuck on the side of the road in Mobile, Alabama for more than 7 hours now. Apparently nobody in Mobile can change a bus tire on a weekday. To make matters even worse, a repairman showed up 6.5 hours after the bus broke down and realized he cannot change the tire so he called for a tow truck to lift the bus in order to facilitate. **UPDATE #1** It's now been over 9 hours with the bus on the side of the road. The replacement tire does not fit. The tire pump is broken. There's a severe thunderstorm over them now so they all needed to exit the bus and take shelter. **UPDATE #2** Over 10 hours later, the tire is finally replaced. The kids, staff, and chaperones will miss nearly the entire first day of the trip. Unacceptable. Oh, and don't be fooled by the reviews and self-congratulatory prose on their website. These busses are OLD and unreliable. In fact, bus 1 has been pulling over due to engine overheating. NEVER. EVER. AGAIN. EVER.

Zero stars would be better since that's what I got from them. Nothing…read more Had a urgent work matter that needed immediate attention, the cab company I first called said they'd take longer than what I needed, so they referred me to this company. Well these guys told me 30-40min. It's now been 2.5 hours and I've called them several times- politely. Every time they tell me "you're next on the list to be dispatched." Such bull. Everyone reading this- do me a favor (and yourself) and don't give these people your business. We need to start sticking up for ourselves as the customer and make it clear this crap won't be tolerated. They're only in business because of us.

My car was in the shop, and had been fixed. Dangers of having multiple cars and no one else…read moreavailable to offer a ride. Needed a ride to the shop. So I checked out Yelp and found A Taxi NOW. They arrived right on time and got me to where I needed to be pretty quick, even if they didn't know the area (good thing I did). Reasonable pricing, decent minivan picked me up, although it did have a head rest issue and the windshield was cracked (typical of taxis). They take credit cards, but the driver really put pressure to get cash (cost them a star). I'd use them again, now knowing what to expect.

Stop over charging ridiculous prices for a cab ride. Wanted to charge me over 500) for a 72 mile…read moretaxi ride to the airport. Even if they charge for both ways, it's still too much.

This is the best service I have ever received from a ride share company. The owner, Linda, went…read moreabove and beyond to serve my daughter who were 934 miles away from me. YOU ARE AMAZING, LINDA. THANK YOU FOR YOUR ASSISTANCE. God bless you

Based on one driver that I see every day in the Hillcrest/el Dorado area, that usually rolls stops,…read moredoesn't wait for his turn when there is a car blocking HIS side of the street and gives you attitude, and speeds OVER the 30mile limit in the neighborhood AND the lack of concern for the person that answered the phone when I called them to let them know my observations. I would never recommend this company to transport anyone, much less a kid.

I have to agree with Scott F. I had looked into this service…read morefor pickup for my daughter as well. I made an inquiry online and in turn I was sent an invoice for $35. Than days later the same invoice was 'updated' to $127.00! I was not sure what it was for if it is reoccurring and you could only pay through PayPal. The invoice expired on Friday, and on Monday I emailed and the response was sorry we have no availability. Oh ok...great! So to Scott F.'s they could be great or they could be horrible but you won't ever talk to them on the phone to figure it out.

Absolutely Wonderful! Thank you, Charles for picking me up and transporting me to my hotel! You are…read morethe best!

Charles is always the absolute Best - best in the business! Super professional, always reliable,…read moreextremely polite and very safe. I would recommend him to anyone! He has driven my very young children time and time again. I never want to take Ubers anymore. I only trust Charles.

ZERO STARS. These people are CON ARTISTS! I will be filing a report with the Better Business Bureau…read morebased on our experience with them. Here's how they royally screwed us over: I called Frisco Limousine on 8/26. Gave them ALL THE DETAILS of the pick up/drop off information for my niece's wedding. They quoted me a price of $360 but said they'd have to increase it to $450 since the pick up was out of their usual zone. No problem. $450 it is. I spoke to a guy named Jack and called back and confirmed it with another guy. Same price quote. Called my sister. She booked the limo and put down a deposit. They actually quoted her a price of $360, based on all the exact same information. Fine $360-450. This range works. For precisely TWENTY NINE DAYS they had all this information and stuck to this price. THEN FOUR HOURS BEFORE THE WEDDING THEY DOUBLED THE PRICE! They called us and told us that the price will be $720 because the pick up is out of their usual zone. We explained to them that they already factored this in to the original quote, nothing about our reservation had changed -- so why did the price change? They didn't care and told us we could take it or leave it. With no time to find a replacement car service for the wedding, we had no choice but to continue the reservation. This is an illegal business practice, and we made this quite clear to them on the phone. Then, throughout the hours leading up to the wedding, we keep getting random texts from them about how our driver was no longer available, there was a car issue, yadda yadda. They switched drivers on us FOUR TIMES within the hours prior to the wedding. I spent half of the wedding reception calling them every hour on the hour to make sure we still had a driver for the bride and groom. We had to have a wedding guest agree to be a back up driver in case they didn't show. Frisco Limousine was a total black mark on my niece's wedding day. The only positive thing I can say is that they did actually show up. After lots of stress and DOUBLING THE COST at the last minute. Con artists. Bait and switch pricing. DO NOT USE THIS COMPANY.

They can't find my reservation to make a change. But they can charge my credit card. Their call…read morecenter is awful. I am going to have to dispute with my credit card. They are a fraud