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    Kwik Kar Oil Change & Auto Care

    2.5 (81 reviews)
    Closed 10:00 am - 4:00 pm
    Updated 1 month ago

    Services - Kwik Kar Oil Change & Auto Care

    Car inspectors

    Check engine light

    Engine oil light diagnosis

    22 More Services

    Auto general diagnosis

    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto pre-purchase inspection

    Auto maintenance

    Auto fluids and filters maintenance

    Fuel system cleaning

    Oil changes

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto HVAC repair

    Auto light repair

    Auto steering and suspension repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

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    Snapped bolt
    Sabina C.

    DO NOT COME HERE UNLESS YOU WANT TO RUIN YOUR CAR AND THROW YOUR MONEY AWAY. DO NOT take your car here, even for a simple oil change. These people are shady, new management and they will take advantage of you. If I could give them a negative 100 stars I would. I'm a single mother and this was our only transportation and they ruined my Lexus car. It no longer drivable, I am the only owner of this car and it was in wonderful shape and they f*cked it up. VIDEO of Actual Master Tech friend of mine assessing the damage: https://www.dropbox.com/s/6wvvm8xwhsupkik/Video%20Apr%2026%2C%2011%2043%2041%20AM.mov?dl=0 1. I came in for a routine oil change. My car was working perfectly FINE up to this point. The guy checked my car out and said "you're due to replace your spark plugs" . I just had them done during my 90K tune-up at the Lexus dealership. At this time my car had 111K miles on it. So I told him no. His response "OOOOK, it's due, you'll need to come back soon to get those changed"... He didn't even ask me when I replaced them 2. I got my car back and literally 2 days later (mind you I did not drive my car for 2 says). I got in my car to go to the grocery store and my car started shaking CRAZY!! 3. I took the car back, they kept the car for 4 days then called me and told me the transmission isn't turning over and I need to replace the whole transmission. AND that I need to replace my spark plugs. I let them replace my spark plugs. 5. Shaking still continued to happen. The manager said - you need to replace your transmission 6. It didn't sound right to me because I have a Hybrid car so I asked my co-worker (Lexus Master Tech)who works at Lexus HQ to come over my house and check my car out. HE found that the bolt on the 4th cylindar was snapped in half and duplicated the shaking by showing me when the bolt pops out when I drive that's how the car starts shaking. He told me he wouldn't touch it because i need to go back to KWICK KAR and ask them why they would let me drive off the lot with this and ANYONE can see that it's a broken bolt, and that he believes they were hustling me to get a transmission when Hybrids don't have transmission that are replaced as the mechanic suggested. 7. Went back to Kwick Kar, the manager acted stunned when I showed him the bolt and this time I brought my finace with me, since it was clear they treat women like idiots. He kept apologizing and said he would make it right. AND he even said "I can't even guarantee that my mechanic replaced your spark plugs because obviously he wasn't honest here" 8. They kept my car for 5 days to fix a snapped bolt!! 9. I got my car back and the very next morning my car sounded like it was a boat, I could hear water gushing in the front of my hood. The shaking still happened. VIDEO: https://www.dropbox.com/s/zlbhhbbxtptt132/Video%20Apr%2026%2C%2011%2044%2001%20AM.mov?dl=0 10. I finally took it to Park Place Lexus, they were shocked!! They said I now have a blown gasket which doesn't happen on a car with this mileage and very rare on a CT. They said it seemed intentional and they are so puzzled with it. 11. In summary, it will cost $8K to get my car back on the road.

    Brittany A.

    TLDR: Do not bring your car to Kwik Kar for service or repairs. ANY of them. They are all the same. When a car has high mileage, it's not uncommon to see the inside of a mechanic waiting room. In March 2021, I brought my car to Kwik Kar to diagnose the issue causing the check engine light. We were advised a turbo replacement was necessary. At the time the car was our only vehicle. Purchasing two vehicles at the same time was not feasible, so we decided to replace the turbo. Not a cheap fix. We were assured if anything happened to the turbo within two years, then warranty would cover it. Cue a few weeks ago and the check engine light is on showing a turbo code. I go into Kwik Kar to be told by an employee "The ownership changed. We are no longer corporate owned. We are not honoring any warranty for parts that were replaced more than 6 months ago. Try calling the only one that is still corporate owned." I call this other location. They are very confused, but want to help. This other location contacts the the original Kwik Kar I went to and eventually I'm told to bring the car in. When I bring the car back in their mechanic checks their code reader and has me rev the engine a few times. His diagnosis: "I'm 99% sure you need to replace your turbo." I walk inside to talk to manager. He tells me: "We are not honoring any part warranty over a year." How convenient I tell him. So I ask who else can I talk to. He tells me he will reach out to his District Manager and give me a call. It's been 3 weeks and no one has called me. There were SOOO many cars waiting for service and repairs. I hate that so many people are giving this business their hard earned money!! Tell your friends and family to never use them!!!

    Sarah H.

    I came here for a state inspection. I was immediately greeted by a friendly man when I drove up. I let him know what I needed, and he politely directed to the waiting area, and was told to help myself to a drink from the fridge. (Fridge was stocked with water, coke, dr pepper and sprite) There was no wait so within a few minutes they had my car in the bay. There are several guys working here and they were all very friendly. Less than 15 minutes went by and they called me over to my vehicle to show me my air filter. It was dirty and obviously hadn't been changed in a while. They offered to replace for $28.99. When I declined and let them know I would purchase it at another place there was no hard pressure sell. My car had passed inspection and they just wanted to let me know that part needed attention. A few minutes later I paid and was ready to go. Very pleasant and quick experience. This locations is close to work and I would definitely visit again when needed.

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    5 months ago

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    Stacy T.

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    7 months ago

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    4 months ago

    Angel and Connor were very helpful with my car battery today! Thank you for your service

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    5 years ago

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    6 years ago

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    8 years ago

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    7 years ago

    Guys helped me out with a loose battery cable. They tighten it right up and didn't charge me. Very helpful!

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    9 years ago

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    11 years ago

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    12 years ago

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    10 years ago

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    Review Highlights - Kwik Kar Oil Change & Auto Care

    Will be bringing our second car back this week.

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