Absolutely horrible service. Arrived 10 min late cause had a hard time finding the shack (yes…read moreshack) in the middle of nowhere. Spa owner has had the location for 7 years but still doesn't know that the business is on Stadt Road, not Stadt Ave. Scheduled the appt online w 8 hours notice; whole afternoon was available for booking starting at 12:30. Had Difficulty scheduling the appt cause can't add all services in 1 request. Walked in 10 min late, and she had no other clients there and she proceeds to tell me the appt is cancelled cause I'm 10 min late. The whole appt was suppose to be allotted 1 hour and 45 min. She said she had an appt after me and couldn't provide any of the 7 services I requested. I said how about we just remove waxing thr under arms which was allotted 15 min of time to make out the difference and she said it wasn't possible! So I'm about to leave and then she tells me to come in- that it was "my last chance". Just the worst customer service ever. I should had just walked out. The spa room has dirty carpets, low ceilings and half the time I was staring up at a fast living fan w no consideration to turn it off. Within only 50 min, she completed all 7 areas of Waxing, refused to engage in conversation, and $190 later I walked out w still unwaxed legs! My razor could had done a better job. I commented on how come it doesn't hurt like it use to, and she said because she "was good at her job". No it was because she wasn't pulling the hair out at the root! Just breaking it off. Worst waxing job I had ever experience. Here is a pic of a 3 inch section of my right shin to show the lack of quality of the waxing w over 30 hairs exposed. This pic is 12 hours after the waxing. All my legs look and feel stubly!

I try not to speak poorly of others, but felt it was important to warn others about the experience…read moreI had with owner,  Krissy, a few days ago. I booked a hot stone massage and didn't get hot stones. But the massage I received was good. Afterwards, her personality did a 180 and she rudely CONFRONTED me about my weight. I had recently lost 90 pounds from weightloss surgery and she said to me "if you had ACTUALLY done your research, you would know xyz." It was so bizarre! She was so hostile and confrontational for absolutely no reason at all. She actually said the words "if you had ACTUALLY done your research" like I was some kind of moron. I decided to give her the benefit of the doubt, maybe she was coming from a place of concern, but her delivery wasn't as kind as she may have intended. I'm thinking, "Okay just give her her tip and get out of here." Then she tells me my total. I said "Oh, when I booked online, I entered the gift certificate code I'm using." She looked at me with annoyed, raised eyebrows and with a snotty tone said, "I don't know you have a gift certificate unless you TELL ME." She might as well have said "you idiot," the way she was speaking to me. I pulled it out of my purse and she continued to carry on about "people not READING" the fine print on the website. (But seriously, when you book, there's a place to enter a gift certificate code!) I don't know why, but I still gave her a tip, turned around and left as fast as I could. Couldn't get out of there fast enough. I took the afternoon off of work to get a relaxing massage, and ended up not getting the massage I booked, being chastised for my weight, being called stupid (because, according to her, I hadn't "actually done my research") and bullied for not telling her I had a gift certificate, even though I entered it online when I booked. I definitely do not recommend this place and would very much caution anyone considering her services. And looking at her other responses to negative feedback on Google and Yelp, I'm fully expecting more of the same from her in response to my review. I do wish her peace and healing from whatever is going on inside her to treat customers, but more importantly, human beings, this way.

The BEST!! I just cannot say enough about this place! There is nothing I don't like about Blues!…read moreVery welcoming the second you walk in the door. They really take the time to make sure you get what you want out of your hair. I have very thick and very curly hair and it is very hard to find anyone who knows how to work with it, I would put off getting a haircut as long as I possibly could because it was never a pleasant experience for me, I'd often leave in tears. NOT AT BLUES! I leave happy every time and I leave with something I never had before, confidence. I went from dreading going to a salon to not being able to wait to go back.

This is the best studio. I dropped in unexpectedly early (24…read morehours!) due to a blizzard. Jamie and team worked all 5 of us into their schedule on Friday and Saturday morning! Jamie, Jenna and the entire team very welcoming and professional - they made us all look great-and we had a great time while they did it! Thanks!

Omg! There's a man with longish filthy hair with a cap sliding around on slides with sweats and a…read morezip up hoody rolling his eyes and mumbling to people. The nice woman I have is not wearing a mask but has a cold and is sniffing and wiping her nose on her sleeve. The place looks unorganized and dirty. I'm here and I pray I don't catch something. Won't be back!!!

John is THE BEST nail person in the industry!! He is gentle and very professional. The shop is neat…read moreand clean. Amanda does my pedicures and she's fun, and happy. She gives 100% attention to her clients. I love this place!