What an incredible experience at a fantastic location. The salon is clean and beautiful with a wonderful mix of fun and interesting people. Everyone there is getting their curls cut! Avery did an incredible job and I can't wait to go back read more

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I went to Fringe for a cut and ash blonde balayage -- a service I've had done successfully at other Philadelphia salons. I had scheduled a color consult as part of my appointment, but the salon failed to do it during my visit. When I asked for a refund, they refused and told me I'd have to come back. During the color service on the return visit, the result was noticeably wrong and took significantly longer than expected. I left with wet hair. When I raised the issue, the owner had the colorist reimburse $15 for product out of her own pocket but would not acknowledge that the color wasn't what I'd asked for and refused a refund. A correction was scheduled for the following week. When I arrived, no one was prepared to receive me. The colorist told the owner she didn't know what to do and asked for help. The owner's response was a smug grin and no guidance -- she showed no concern for me as a customer and made it clear through her demeanor that she considered this entirely her associate's problem to figure out, not hers to take responsibility for. I returned a third time the week after that, sat for another four hours, and left with hair that was now multiple different colors in visible bands -- worse than the original result. The repeated processing also damaged my hair's curl pattern. I now have to purchase bond repair products out of pocket to restore the damage, wait several weeks for my hair to recover, and then pay another salon for a color correction. In the meantime I've been wearing a hat on video calls because the result is too unprofessional to show on camera, and I have an in-person client meeting coming up. Every interaction with this salon left me close to tears -- half because of the state of my hair, and half because of the owner's dismissiveness. I would not recommend this salon for any service -- go to American Mortals for curly cuts, or Architeqt Salon for color. read more

I have an afro that needs to be tamed...I'd love sum defined lasting curls & trim . It REALLY NEEDS AN UPGRADED ASAP. Please let me know possiblitys of price & schedule THANK YOU read more

I was looking forward to my curly cut the week before my due date. I was so pleased and so RELAXED that I went into labor at the salon LOL. later that evening I had a very humid sweaty water birth experience in a TUB with my fresh curls pulled into a pony tail that I pulled out after baby was born. The nurses and staff in the room GAWKED at my bouncing curls as they cascaded out of the silk hair tie. I was FABULOUS. Getting my curly cut at fringe is legitimately part of my next birth plan. I trust Erin with my freaking life. She knows curls and has like a weirdly accurate sixth sense about what cuts to make to give the curls new life and spring. Leanne worked the product in that survived my water birth & jasmine was so gentle with me. 10/10. read more

Fringe Salon - Curly cut - Hair Salons Near Me - Philadelphia, Pennsylvania

DO NOT GO TO THIS SALON!!!!!! I'm extremely disappointed with my experience and the lack of professionalism shown by this business. I paid for a color consultation and completed the required form well in advance, clearly stating multiple times that I wanted a full blonde color change with no natural hair showing. However, I received highlights instead -- a SERVICE COMPLETELY DIFFERENT FROM WHAT I REQUESTED. When I raised my concerns during the appointment, Lee Ann ADMITTED SHE HADN'T EVEN READ THE FORM. That admission came only after I complained about receiving the wrong service -- not before. Had the form been reviewed beforehand, the mistake could have been avoided entirely. To make matters worse, the follow-up appointment that was supposed to fix the issue was CANCELED BY THEM, and I was never given a new opportunity to have it corrected. I've now emailed twice to explain the situation and request a refund, and followed up over a week later -- but NO ONE HAS RESPONDED. Not even an acknowledgment. When the wrong service is provided, the business should take responsibility. The complete lack of communication and follow-through has been incredibly frustrating. I would NOT RECOMMEND this place to anyone based on my experience. read more

I was today years old (55!) when I realized I've been treating my curls all wrong. Erin was an expert educator and stylist, explaining the science of curl care and walking me through an easy routine to move forward. The cut was perfection. The products were right there to purchase. My curls have never looked better. (Pic is day 2 after sleeping on it) I've found my forever hair home. Bonus that Second Daughter Bakery is a floor down. Grabbing a brownie on the way out 10/10 read more

Fringe Salon - Hair Salons Near Me - Philadelphia, Pennsylvania

If you ever decide to begin a new relationship with a solid partner for your grooming needs, LEE ANN MOORE is by far the only artist you will need. Make sure you request Lee Ann when you call in for an appointment. You will never be sorry. read more

Inexperience, costly and time consuming. Your hair will look the same when you leave as it did when you arrived

I finally found a local salon I love! After my hairdresser moved to Lancaster, I was driving there every 4 months to get my hair cut. This became unsustainable after a few years and I did a lot of research on salons specializing in curls. Fringe kept coming up and I am so happy I found them. Tarah did an amazing job with my inverted bob and also gave good hair care tips without any pressure to buy specific products. A huge bonus that made me smile over and over while I was there are their 2 salon cats, one of whom visited my lap as soon as I sat down to wait for my service. As a huge cat lover I really enjoyed seeing the kitties dash past me while getting my hair cut. The salon space at the Bok is huge and gorgeous, and there is always an art exhibit there, with the salon hosting art openings every few months, which I plan to go to at some point. Though it can be hard to switch from hair stylists you're loyal to, I can confidently say I found my new salon! read more

Fringe Salon - Finished cut by Tarah! - Hair Salons Near Me - Philadelphia, Pennsylvania

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I want to say first how wonderful Emory is. I've had two appointments and I've never been disappointed in her results. However, the front office management could use work. I called to reschedule my appointment because I had a sudden funeral out of town. My phone call was not returned, but I checked my voicemail a week later (day of my appointment) to find a message indicating I missed my appointment and would be charged a fee. I assumed it was a miscommunication and planned to correct it. However... before a conversation could be had.. I was charged $65 on my file credit card. I understand a cancellation fee but nearly an entire appointment cost? Unacceptable. I was always impressed by Emory's professionalism and skills, but this has made me reconsider my patronage. read more

I wanted to try a curly-girl dry haircut and made an appointment with Beth. I've now been back 3 times and am always satisfied. After the dry cut, Beth washed my hair, put in some product and had me sit under one of those whole head hairdryers. It takes a while to dry this way, but it allows her to double check the cut. My third time going I asked to skip that step since I was in a hurry (it's about an hour and a half all told when you include the wash) and Beth agreed and said if I noticed anything funny after washing my hair, I could come back within two weeks to get it fixed read more

Fringe Salon - Cat friend! - Hair Salons Near Me - Philadelphia, Pennsylvania

DO NOT GET COLOR FROM TARAH! I went into Fringe last week to get a balayage coloring done by Tarah. The goal was to have something natural and similar to the color (mushroom blonde) posted by another stylist at the salon. Instead of blonde, my hair came out with streaks of bleach blonde. When I mentioned to Tarah that this wasn't what we discussed and that it looked extremely streaky she responded that she didn't know what I was talking about and she thought it looked good - YIKES! (see photos) Immediately after the treatment and upon seeing my reaction, the receptionist offered another toner treatment free of charge. I scheduled the "color correction" for two days after the initial treatment and was assured by the owner of the salon (via the receptionist) that the toner treatment would get me to my desired look regardless of how streaky my hair looked. I was really hesitant to go back to Tarah and called into the salon to ask if I could see another stylist. I was told that Tarah could absolutely correct this and that she is "a professional and knows what she is doing." In good faith, I decided to try again - BIG MISTAKE! I went back in and somehow came out with darker and reddish hair. Based on the original color treatment and now the subsequent treatment, it seems like Tarah has no idea how to color hair and I wish that was disclosed to me when I made the original appointment instead of going through two treatments (and two evenings) of what felt like practice for one of the stylists. I know everyone has to start somewhere, but the salon should have been honest about the limitations of their staff and what color treatments they can do. After the first treatment and my emails (with pictures and a video) to the receptionist and owner, the salon should have stepped in to correct this mistake. No one should be practicing on paying customers! This is not the type of service I would expect from a salon like Fringe. I have come to Fringe for a balayage treatment in the past and absolutely loved the effect and immediately knew the stylist did an amazing job. This time, the color was poorly executed both initially (resulting in blonde streaks) and the correction (resulting in reddish hair). In the past week, I've reached out to Fringe via multiple emails and phone calls asking that I get a refund for the treatment and/or some help and advice on how to fix my hair. No response - I've been ghosted! The lack of customer responsiveness is pretty surprising, especially since I was very communicative right away about what went wrong and asking for help and advice to rectify. I paid full price ($184 + tip) for the treatment only to get more damage to my hair and a darker color. Would not go to Tarah for color and would recommend avoiding the salon in the future because of their lack of customer service. read more

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I always recommend this salon to friends! It's such a relief to FINALLY have a stylist that knows how to care for my curls! I've come 3 times with Beth, and she always does a great job with my curls. She takes great care in asking what I want, and then has always cut it to be so flattering on my curl pattern read more

The lovely ladies of Fringe really outdid themselves this time. I went in last week when I was in the evil clutches of Insomnia herself, and I was seriously delirious. Not your average sleepy-delirious but full out "Is that chick on acid?" crazy. A normal person would cancel their hair appointment and stay home in hopes of taking a glorious nap. Of course I didn't even consider doing that - getting my hair done is one of the very few vices I have left these days. But I digress... As usual, I was warmly greeted by Erin, the owner, who is made of love and sunshine. Roberta, who is some kind of hairstyling genius, was able to decipher exactly what I wanted even though I couldn't even make sense of my whacked-out conversation. Apparently, though, I managed to convey to her that I wanted to get rid of the dark hair and go red, and I just wanted a trim so it could grow out a little. That woman is amazing, because the end result was even better than my mushy little brain could have imagined. One thing about not sleeping is that you pretty much forget how to function. Feeding myself just hadn't occurred to me, so Erin made me some tea and grabbed a hoagie at a place around the corner so I wouldn't keel over. After my cut she even insisted that I lie down in the massage room to rest before I went out to an event later. Not only do I love my new look, I really admire and adore the women who work there. Erin, Roberta and Olivia - you guys are the best. And I'd say that even if I weren't functioning at about 4% of my normal capacity. I may be well on my way to all-out insanity from lack of REM sleep but at least I look like a stone cold fox while I'm at it. read more

I received a scissor cut from Julia and I have to say (can I curse on the internet?) DAMNNNNNNNNN!!!!!!!! Homegirl really knows how to cut some hair!!!! I got the works - clarifier, shampoo, conditioner, fancy heat treatment spray, a blowout?? Well, blow-dry (I'm no Vidal Sassoon). Also speaking of Sassoon Vidal there are 2 cool cats (felines) around the salon that you can pet & interact with. If you're into that kinda thing. ANYWAY back to me. Julia is extremely knowledgable about hair. Although curly hair is her specialty, I still felt welcome in the chair with my straight/barely wavy hair!! The salon is also air conditioned and offers you TWO flavors of delicious kombucha if that's your thing (it's not for everyone). If you go to Julia for anything (cut, color, blowout, blowdry, mullet, mohawk, fauxhawk, balayage, ombre, etc.) rest assured you are in good hands! Everyone at Fringe is knowledgable, fashionable, hilarious, and nice! Even the front desk & assistants! Oh also Julia can do a mean braid (I think she once gave me a french braid in a matter of 32 seconds flat). Now that I've finished my dissertation on Fringe Salon know this: Julia is an incredibly talented stylist and she can quote Spongebob episodes like nobody's business. Seriously. Ask her about the "are you feeling it now Mr. Krabs' episode. If you have learned nothing from me I hope this review gave you as mych of a chuckle as Julia gave me during my amazing trip to Fringe Salon. Peace, love, and blowouts from above, -Polka Megan Thee Stallion read more

Ahhh!! This is definitely my new & only spot for all things hair related from here on out. I'll admit it, I gave up on my hair about 6 years ago and just let it grow. It's not as cute as it sounds. Think dreads, think frizz, think split ends and at home dye jobs. I'm embarrassed I even let it go for this long, but as more time passed, the more afraid I was to walk into a salon and be judged for my total lack of respect for hair that was now growing past my hips. This is where Ariel comes in. She is fantastic. I felt instantly comfortable with her and she was hella cool about the fact that I couldn't even be bothered to brush my hair before my appointment. I showed her a few pictures of what I was hoping for, and she went above and beyond my expectations. The whole appointment was really easy and I walked out feeling like a whole new person. She didn't try to force me to go shorter than I wanted & really really made my hair look amazing, despite the fact that I'm not ready to have alllll the dead ends cut off yet. Baby steps. She also showed me how to style my new bangs and curled my hair for me. I felt like I was walking on clouds after I left! Getting a cut there is worth every penny! I highly recommend this spot. Everyone there is really nice, had me laughing the whole time and I even got to kick it with the shop kitty before I left. Thank you, Ariel!!! read more

Fringe Salon - Bangs by Ariel - Hair Salons Near Me - Philadelphia, Pennsylvania

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1) Had a curly cut appointment on a Saturday at 12:00pm. Wasn't seated until 12:15pm and she was working on the color on another client while doing my hair. 2) The Salon uses exclusively DevaCurl for curly hair and even with the new line doesn't really compare to its competitors at even cheaper or comparable price points. 3) Shelly cut my hair and our discussion of what I wanted felt very rushed. I was chopping off my long wavy hair for a short haircut that I've done at least 3 times before. I know what to expect from my hair. She didn't really focus on layers. 4) She put 2 Devacurl styling products (no gel though which I found a bit odd) and a high brand "wavy maker" (I don't usually put wavy-branded products because my waves border on the side of curls. I also felt like the brand mixing isn't a good idea and didn't come out well. When asked by her fellow stylists if she was going to put clips, she declined. Me having faith in the process. After diffusing, my hair didn't seem like the product was taking. It was fully dry but there was no pattern to my hair. Just dried fresh cut hair. If you have wavy/curl hair, I think you'll understand what I mean. Same day hours later, my hair went completely straight. not a single wave. All that product was 1) weighing on my hair 2) wasn't the combination for my hair. 3) felt like a waste of time and now damaged bc I was already hesitant with Devacurl and will continue to be. 5) The entire process took 2 hours and cost me $125 (the max for their curly cuts) for product that didn't take and didn't really impact my hair. 6) 1 weeks later and washing my hair later using my products, the hair cut feels like it wasn't doing anything. There aren't enough layers. My hair feels the opposite of healthier from a big chop. My hair still feels dried out from the Devacurl products. I've been getting curly cuts for 6 years so I can usually manage expectations with my curly cut. There feels like theres no shape to my hair. I specifically emphasized volume with my cut bc my hair tends to spring up. There is no volume to the hair cut. Because of how poor this haircut is, I will be returning to my former hairstylist who costs alot more and usually hard to get time with to correct this because I don't really know how I can style this. I am a "no straightener/heat just wash and style" wavy hair person. It is worth noting that Shelly is the first stylist I've gone to with pin straight hair and I think if I was going for a funky straight style or color, I would consider. I don't think she should do curly cuts though. read more

Can't say enough about this place! I have never been to a salon that caters to curlies. I had an appointment for a curly cut with Emery. She was so kind and knowledgeable. She explained the entire process, products and even taught me how to take care of my hair at home. I will definitely be back! read more

I have now been going to Fringe for over a year and could not be happier. I have seen three stylists there, but I am now getting my hair done by Roberta, and she does an AMAZING job! I cannot recommend Roberta enough - she listens to my vague ideas of what I want, takes my hair care regimen (none) into consideration, and gives me a fabulous cut every time. She has also done multi-step, multi-layered color for me and it looks AWESOME and holds up super-well. The salon is clean and pleasant, everyone who works there is really nice and knowledgeable, and it's a good experience from start to finish. Go get your hair done there! You won't regret it. read more

Fringe Salon - Amazing cut and color by Roberta! - Hair Salons Near Me - Philadelphia, Pennsylvania

A friend referred me to Alexa and I've never looked back. Not only is Fringe affordable, but it's clean, spacious and the stylists are more worried about your satisfaction than the amount of people they can cram into one day. I used to only be able to afford to get my hair done twice a year, but at Fringe, I got religiously every 6-8 weeks. Alexa is amaze-balls and so easy to work with. She gives great suggestions and really takes into consideration the look you want. I've (finally) after years of dreaming about it, gone blond and everyone is raving about how I'm more fun (not really, but I get compliments on my hair on the daily.) I love that now every few months, I have a new color or cut to show off. Fringe is the place to go if you're tired of paying an arm and a leg for the same boring haircut or color. read more

Having curly hair, finding a good hairstylist has been an ongoing struggle. I finally decided to spend twice as much money as I ever would on a haircut and sought out a Deva Cut. After booking an appointment a month and a half in advance, and putting down a $50 deposit, I had high hopes. I had an appointment with the owner, Erin, who is Deva Curl certified. Not only did we discuss length and shape, but I showed Erin 6 photos of the type of cut I was looking for. Specific questions were asked on both ends and I was very clear about how long I wanted my shorter side to be (also repeatedly referencing the 6 photos). She began to cut, while having a lengthy conversation with someone else in the salon, and immediately cut off all but 2 inches on the left side. It was obviously too late to do anything about, and I thought at first she may have been cutting the front a bit more to shape around my face, though this was never discussed. She continued to talk to someone else while chopping off the rest of my curls on one side. I made it clear that I was not happy with the cut and did not want it that short, but of course there was nothing to do at this point. She then washed my hair and seemed to be pushing deva curl products on me, of which I had no interest, as I told her I use the curly girl method. She acknowledged how unhappy I was, apologized for the "miscommunication" and said she felt really bad. Though she had no problem taking my money and didn't explain the extra $15 charge. I didn't even stay to have my hair dried. I thought that I would maybe grow to like the cut, but I hate it more every day and every time I have to manage these short "curls" that go in all kinds of crazy directions since there is not enough length for them to even curl properly. My curls are not all tight ringlets and therefore I would never get a cut this short, as simply resting my head back in the car now requires me to refresh my hair or have it stick straight up. I am a very easygoing, non superficial person and am never one to go out of my way to write negative reviews, but this haircut has me hating mirrors and photographs (which I now have many of from recent, once in a lifetime experiences that were highly photographed with this awful cut) read more

I really wanted to love this place. I have never had my hair colored professionally in a salon and I wanted to put my money in the right place. I fully support womxn operated business, but I had a disappointing experience here. I had a less than 5 minute consultation with Alexa that ended saying it would be a easy job. I was surprised but eager to know it would be easy. When I came to the appointment, I reminded her what I wanted: from blonde to black hair, keeping blonde hair at tips. She applied the darkest, most unattractive and unflattering black to my Asian hair. I even paid extra for an additive that would "make sure my hair doesn't turn weird colors." When she washes it out, the blonde tips were dark gray because of the black dye. Though the results were a complete surprise to her, she reassured me saying it would be white after 2 washes and i would be able to apply neon colors to it. She explicitly told me the black won't fade after 2 washes. I trusted her as an experienced color specialist, even though she already made mistakes. I wouldn't have been as frustrated if I wasn't correctly informed about what to expect. When I came home and looked in the mirror, there was black dye all over my face and neck. The black hair was so dark, people kept bringing it up to me, telling me it was not flattering. Every single time I showered (not hot water), the water was deep black from the dye. It obviously was past 2 days. Days after the appointment, patches of my hair turned gray and my ends were still the same dark tone. In less than a week I called to get a touch up because my hair was botched. I would've called sooner if they weren't closed for Sunday and Monday. They couldn't take my request because the receptionist was not in that day and they said I would get a call back the next day. I never received one. I called checking in, saying it was urgent. The receptionist was also not in again, so she told me I will get a call back the next day. I never received a call again. When I called back again the next day, the receptionist told me they had the wrong number on file. Surprise. And they weren't able to book an appointment for me even though I have been calling in repeatedly for days saying it was urgent. They couldn't accommodate because Alexa was on vacation and they couldn't give the job to someone else. They couldn't compensate any other way for literally ruining my hair. There was no options to amend the situation. They told me I should've expected this patches of gray hair, even though Alexa explicitly told me it wouldn't fade. They told me it was my problem now because I showered too often, even though Alexa never told me about after care. It was as if they were blaming me for not knowing. The receptionist kept telling me about their same experience and that drastic color transitions require at least 2 sessions, but it doesn't help that you're telling me after the fact, when you knew what would happen before the fact. Alexa told me it would be easy AND not fade after 2 washes. Why are you telling me I should've expected this, if the expert lied and told me the complete opposite? I don't understand how I should've known better if it was their job to tell me how I should care for my hair? It's disappointing to know that you would let a client leave with unflattering hair and not offer any kind of compensation when I was misinformed, by the expert. I feel violated and insecure because of your salon. read more

Fringe Salon - Hair Salons Near Me - Philadelphia, Pennsylvania

I love, love, love Madison! On my first visit, I walked in with a vague idea of what I had in mind for a pretty radical change in color. She took that and ran with it, giving me the best color I've had in my entire life! It was gorgeous, and covered my gray beautifully. Best of all, after two months, it still looked good, with no scary roots showing. My second visit was for a cut and color touch-up. Again: perfection! It really says something when everyone who sees you wants the name and number of your stylist. Madison is truly a hair artist, and Fringe is lucky to have added her to their already excellent group of stylists. read more

This is a rather long review, but I think it's important for people to read for their own health before they choose Fringe Salon I made a first-time appointment with Roberta for a cut and a color for my shoulder-length, thick, curly hair. I was initially very impressed with Roberta, who seemed to listen to what I wanted: a color that matched my ends (the old color had grown out a bit), and a trim of my layers and bangs. Maybe I should have been a bit wary when Roberta told me that the color she was going to put on my hair would burn a little more than I was used to. Anyway, she applied the color all over my hair and left it on for a good while (I'd estimate 30 + minutes). During this period I mentioned once or twice that the treatment was rather painful, but Roberta did not really assess my head to see whether the chemicals were causing any damage. After she washed the excess color off, my hair was a very bright, brassy blonde and I told Roberta that I was not happy. She argued this fact, stating that I was just not used to my hair being all one color (she also tried to tell me that it was the same as my previous color). I finally convinced her to put a rinse on my hair, which was turned out so ashy that it made my hair look almost grey. By that point the salon was closing but, contrary to the rest of her behavior that day, Roberta kindly stayed to finish the cut, which turned out to be very flattering. The whole color and cut cost me $115, which seemed very expensive for something which had been so poorly executed. The worst part of this experience was the day after when I found that I had blisters all over my scalp. A different stylist who fixed my color (at another location) told me that the blistering was so severe that she was surprised I hadn't gone to the ER. This second stylist also said that if she had done to any of her customers what Roberta had done to me that she would have been fired for rudeness and sheer negligence. Funnily enough I tried to blame myself for this awful situation, but I was reminded by a hair professional that if Roberta had not thought that she could do what I asked for, that she should have refused. Please be wary that at least one of the stylists at Fringe does shoddy work, and does not care about their patrons! UPDATE: Erin is correct, Roberta did try to contact me once after my appointment, but that is only because I missed the followup appointment (that I would have had to have paid for) to fix the poor job that Roberta did. Also, due to the intense pain I was experiencing from the blisters, I was unable to wash my hair for a week. In my eyes the bond of trust that you're supposed to have with your stylist was already broken. In fact, since my review, instead of contacting me to tell me how sorry they are about the poor service and about receiving such damaging scalp burns, Roberta personally messaged me to tell me that I had flamed her on the internet, and that she had done nothing wrong. That would be in addition to the message left by Erin below, who has not contacted me since she found out about this "surprise". This really just solidifies for me that Fringe has no care for their patrons and are really only out for themselves. read more

Ladies, when you move to a new city, you know as well as I do it's hard to find a stylist. Well...a stylist you trust. I was faced with finding one last year when I moved to Philly. Not only did I find an awesome stylist, Roberta, but I found someone that I can refer ALL of my friends to. They have only come back with rave reviews. I have to say the haircut and color Roberta gives me, gets me weekly compliments from randoms. I also think it's safe to say it gets me laid. She highlights my hair in a way that I don't have to go back as often because the roots blend with my natural blonde hair color. She is one of 2 that have ever given me color that allows me to wait a few more weeks before I should be going in for an appt. She also does the back of my bob with a razor. Love the way it stacks. Besides the awesome hair I walk out with every appt, I actually like hanging out there. The girls are super friendly but not tooooo friendly. You know what I mean? "You're dating who, omg let me tell you my life story blah blah blah...." Point blank: I haven't/won't go anywhere else in Philly. read more

Ok, after several days debating in my head if I should even bother to write this review I finally came to the conclusion that it's only right to... Since afterall I did find this salon using yelp in the first place... Im originally from California and just visiting PA so I had absolutely NO IDEA where to go to get my hair done (I have long thick hair thats pretty stubborn). Naturally, I directed myself to YELP which is super popular in CA and scrolled thru my options. I realize that yelp reviews can be misleading or even malicious and fake so I'm careful and open minded to this.... THIS IS A TOTALLY HONEST REVIEW. Anyway, I chose fringe salon.. Called... Made an appointment. I was super excited to try out a new salon.... unfortunately I totally slept thru my appointment. I called, apologized and set up a new one. So I'm driving in Philadelphia for the first time ever... And get lost on the way to the appointment!!! The stylist tells me that "time is money" and that she doesn't appreciate me being late. (I get it) anyway, she still had time to give me a hair cut and a wax...awesome!!. (I was going to dye my hair also) so instead she consulted the dye.. I specified I wanted ombré with a gradual fade starting at my mid face... I knew my hair wouldn't get as light as I wanted but that'd be a work in progress. Everything sounded great.. My hair cut was great...all smiles... THEN I got my eyebrows waxed and they were done fine but I thought I felt something hit my hair.. I told myself it was fine, I was sure she wouldn't just let wax fall off like that... I got up.. Paid.... Went to get a sandwich.. Was putting my hair up.... And I felt it... A HUGE HUNK OF WAX!! I wanted to flip out but I calmed myself down and just went back in and told the front desk girl (who was totally nice about it) that I had hella wax in my hair. Erin, the stylist didn't seem to care and was with someone else now... Time is money after all, and my time was up. The front desk girl sat me down and ran powder thru my hair til it came out. Erin barely acknowledged me leaving... But maybe she was just busy. I was pretty friggen annoyed tho.. Against my instincts I went to my second appointment... Long story short it turned out HORRIBLE!!! The top of my hair is dyed black... I have ugly orange streaks throughout the bottom.. It's hideous. All my friends agree, she did a horrible job. TOTALLY NOT OMBRÉ AT ALL. So I called her expressing my concern... After all, she did guarantee satisfaction or a refund for 2 weeks on her website and in person. She basically told me.. She did her job right and that maybe I sat on it wrong (whatever that means) while I was letting it dry and a few other excuses I honestly don't remember. (how could a stylist blame the customer for her work) it was rude. Oh, I forgot to mention... This disaster cost me $170... I obviously want to make sure I'm happy with my hair and not feeling horrible about it. So we schedule an appointment to "fix it".... Then she calls me again and tells me "I will have to charge you for the product.. It'll be about $60." what the heck!!?? Then we talk more and all of a sudden it's. "just $25 now for the product" BS. Seriously... I paid... Like $60 for the cut... $170 for the dye... Now $25 more to fix it!!!! NO THANK YOU!!!!! The whole "2 week gaurantee" pitch is totally false. She will just charge you again.... Totally disappointed and I will probably talk about this bad experience (and have) to everyone I know. It was seriously my worst salon experience ever. Nothing was "spa like" or relaxing... Or "pampering" at all... I felt like a "money time slot". I'm sure I'll get a response or comment to this but I'm going back to California anyway and don't really care to talk further about it. My review was honest and my experience totally sucked... I hope that helps anyone else searching for a salon. read more

So, here's the thing. I'm kind of a nerd. And not like the ironic hipster nerds that you see on Passyunk 24/7. I'm like a legit nerd. I'm an accountant. I wear alot of cardigans. I like my cat more than most people. I still use 90's slang. So a place like Fringe scares me a little bit. I felt like when I'd walk in, they would immediately realize that I am not cool enough to be in there. But that is totally not the case. They are very welcoming to everyone- even nerds! Things I like about Fringe- super close to my house, open late 3 nights a week, open on the weekends, the friendly housecat Ulli, and most importantly, they give great haircuts at reasonable prices. I went in recently for a cut and highlight with Heather. I wasn't really sure how I wanted my haircut so she gave me a couple of options and answered all the questions I had about how to maintain those styles. I also really liked how she did my highlights to blend in with my (over-processed) previously done highlights, but didn't just bleach my hair into submission. She gave me a nice golden glow- love it! I especially liked how they are very willing and enthusiastic about cutting hair how the client wants it. I went to another salon on Passyunk where the stylist told me she never cuts people hair short AND then tried to sell me extensions. I like the way extensions look on people, but they just aren't for me. Sorry. Fringe is not like that AT ALL. read more

After reading the reviews on Yelp, I made an appointment to see LENA. I went there for a simple trim, but left there with a nice haircut. If I had to review that experience, I would have given her 4 STARS... Three months later, I made another appointment with Lena. I was satisfied with my first experience and like most women, I am searching for that salon I can trust... every time. Needless to say, Lena struck out. I showed up for my appointment on time and didn't get shampooed for another 30 minutes. The reason: she had an unsatisfied client in her chair and she was attempting to repair the damage that she had done. When she saw that she was running too late, she asked the girl to wait around until she was done with me. I'm guessing to perform more damage control. This should have been a BIG RED FLAG that maybe Lena was having a bad day. I wasn't picky about what I wanted, but I was very specific about two things. I am growing my hair out and I need to be able to wear it in a pony tail for work. She cut and cut and cut some more. I was squirming in my chair as she tried to repair the MULLET she had given me. Seriously. I went in with a pony tail and left with a rat tail. I wanted to cry. No, I did cry when I got to my car!!! It took another three months for my hair to grow to a length that allowed me to get a mediocre repair job of a haircut from another stylist. In hind sight, I felt like such a sucker for paying her when I should have just walked out. read more

I love Fringe salon! Roberta is a great hairstylist. She listens to what I want and she delivers! The most important part of my haircut is my bangs. Roberta, knowing this fact, took careful care in shaping my bangs perfectly. The rest of my mane is fresh and cut to perfection. Oh, and Uli, the fringe cat! Possibly the sweetest feline I have ever met. I highly recommend Fringe salon and Roberta as a stylist. Both the salon experience and Roberta's talent are sure not to disappoint. read more

I used to only go to Jeremiah or Kelly at the Alley, and they are still great, but I decided to switch it up. Why not? I am lucky to have multiple talented hair stylist friends. I got my hair cut a few months ago by Roberta, and I love it! She cut bangs for me, and I was really scared at first because I had bangs all through high school, and I didn't want my hair to look like that again. She did a really great job! It has been a few months, and I thought about going back to get another cut, but my hair looks really great growing in. That probably isn't so great for Roberta because I won't be back that fast, but it is definitely a great thing for me, especially since I am on a tight budget right now. I am going to keep my hair longer for the winter, but I will be back to Fringe and Roberta to chop it all off again come Spring. The owner Erin is really awesome too, and quite a good dj/musician when she is not busy running the salon or styling hair. Love you lovely Fringe ladies~ read more

How creepy is this? I'm writing this review as I'm under the dryer. I love Lena. I followed her from the Beehive and I would follow her anywhere. Every time she cuts my hair, it gets better and better. With or without direction, I always end up with a cut that is stylish and compliments my face. The salon itself is very friendly and accomodating. Besides, any business that has a resident cat is awesome in my book. read more

Hells yeah! I came here to go from long totally blah hair to a razored sassy bob. Pretty dramatic change and i must say Roberta delivered! And for all you asians out there she also said she had a lot of experience doing asian hair, since she worked in a college town for a while. She listened to what I wanted and styled it in a way that I could do at home. I like the atmosphere of Fringe as well, it's really laid back, clean, and friendly. Free bang trims too. Highly recommended! read more

I've been on the prowl for a fantastic salon in Philadelphia since I moved here 2.5 years ago. I've had one absolutely horrible experience - bad hair cut, WAY over priced. And then I settled for a mediocre place that does a decent job. I get really nervous trying a new stylist. Throw into the mix that I have curly hair that at the time was dyed red and I was dying for a new style. It was either going to be a disaster or totally amazing. Fortunately, it was the latter. I stumbled upon the Yelp reviews for Fringe and I was tempted. So I took the plunge and had Roberta cut and color my hair last May. She is AMAZING. She's so amazing that she was styling my hair with a broken leg. She genuinely listened to me ramble on about how I wanted to change my look but not do anything too radical. She took everything into consideration and went to town. She gave me one of my favorite cuts I've ever had - a short edgy shag. Then she touched up my roots and gave me a lesson about why dying your hair red is so bad. Apparently people make the mistake of dying over it again and again which just damages the hair shaft and makes you lose color super fast. Anyway. I haven't had a chance to get back there since - it's way to far away from my West Philly location. But I dream about going back there someday. read more

I was nervous. Coming from a butchered "layers" cut at Jean Madeline hair school and growing that out for a few months I was unsure of finding a salon that wasn't crazy expensive, but still gave good hair cuts. My old stylist was phenomenal, but unaffordable on a grad-student budget. Wanting to dip my feet in the water at Fringe, I stopped in for a (much-needed) bang trim. Roberta listened, cut them long and rounded the ends. I didn't love her personality, but that really isn't my main concern as long as my stylist can handle the scissors. I made an appointment to come back and throw a demi color over some faded out highlights and a trim. I must say, I am very pleased! Roberta listened to what I didn't like about the current cut, kept much of the length, and the color all blends perfectly. My initial fear has been calmed and I would recommend Roberta to a friend. Location and free bang trips are a super plus. The price was a little higher than anticipated, but not bad. read more

I went for a japanese straightening with Roberta and, having had these treatments at MANY salons for many years (sometime paying more than I'd like to admit), I'd have to say this is, by far, the BEST straightening treatment I've ever had. The price was FAR below the average prices that are charged by other salons for japanese straightening (I was quoted upwards of $700 by one salon) and they do not compromise in service or skill. Roberta was extremely knowledgeable about the product and took extra precautions to ensure the health of my hair. She actually knew how to manipulate the product to allow me to choose how straight or wavy I wanted my hair- something no other stylist I've worked with has ever suggested. Everyone in the salon was extremely nice, asking me several times whether I needed any magazines or refreshments. What's more, at the end of my treatment, no one tried pushing products or additional services on me like they do at most salons. The only thing I'd like to see change about this salon is the decor--it's not the most chic or hip space. In the end, though, I'll really go anywhere that has reasonable prices and phenomenally talented stylists. read more

Short shameful confession: I used to get my hair cut at Supercuts. My hair is short and spiky and pretty easy to maintain, so a $15 / 20-minute Supercuts jaunt usually worked for lazy/cheap me. ... until I decided that I needed more mojo. I made an appointment at Fringe (thanks, Yelp!), and asked for someone who rocked the short hair, and was put in the very capable hands of Roberta. She is officially my coif-goddess, my Hairdini! I left that place with a new color and cut, and maaaan I looked like the funky rock star I am in my dreams. Roberta is really fabulous; she's super-skilled, she'll talk about your hair options, what will work and what might not, and she won't make you feel rushed at all. She's also super-fun to talk to while the color is sitting on your head. The salon itself is sparkling clean, with local artwork on the walls. You'll be offered water or tea when you arrive, which is deee-lightful. They have an adorable salon-kitty who keeps an eye on the place. I'm normally fairly allergic to cats, but their salon kitty is somehow sneeze-proof. I'm not sure how this is possible, but I take it as a good omen! read more

I still give Fringe 5 Stars for Hair! Lena is the BEST, and has always given me a great cut and color. Can't ask for more. MASSAGE was another thing all together. DON"T be the first appointment on a cold day. I had a 12noon appt, and I was there at 11:50. My massage person was not there yet. No worries right? She gets in at 11:57. Goes in the back and then comes out and calls my name. Really? wow that was a fast set up. OMG I get back there and she's nice, asks me if I ever had a massagae before and I said yes, once a few years ago. I knew to get undressed and hop up on the table. Yes, there were sheets...soft music. So, I'm naked and I'm FREEZING my ass off and I told her I was sooo cold. She said, I'm so sorry -- it'll get warm in a few minutes. REally??? Well I needed it warm minutes ago! She was great with the massage but I couldn't really relax because I was sooo dang cold. My nose was cold, my hands, my feet were freezing, and my ass was cold. What the hell? This is all thanks to my husband, as he got me the massage as a Christmas present ..Thanks alot hun! Word of advice for Fringe - make sure the room is warm and inviting before the client gets in there. read more

If you need an indication of how appreciative I am of Fringe, I created a Yelp account just to rave about Roberta. I moved to Philly last year and had two sub-par haircut experiences before finally finding Fringe. I'll get right down to why I go back over and over: -Easy to get an appointment -Know how to give MODERN, flattering cuts (why is this so hard for other hair salons? No, I don't want to have local news anchor hair, thank you) -Great, affordable, sassy color jobs -Skilled stylists who listen to what you want and actually give it to you -Attention to detail When Roberta is cutting your hair, it's obvious she is a master of her craft. She consults with you beforehand, she takes her time, she's constantly checking her work, and she checks in with you to make sure the cut is going in the direction you want it to. She's great :) read more

I have always had super curly hair and struggled with it. I never was able to walk out of the house with my hair wet and feel confident that it would dry the way I wanted and subsequently blow dried my hair almost every day. Erin did an excellent job both with my haircut, the products she chose for me, and educating me on how to use the products. I have never felt so confident with my curly hair or received so many compliments on how it looks. I am wearing my hair curly more than I ever have in the past. I am able to walk out of the house and know my curls will look great. I'll definitely be back. read more

I was tired - tired of fighting my naturally curly hair with flat irons, chemical straightening (Brazilian something or other and the Japanese rice method [tried both]), and most tired of wasting time on this Sysyphian task. I was ready to let my hair do its own thing and give up the quest for the super-sleek bob. I needed a change. I had 6 months of pony tails post-shower and no haircut under my belt when I walked into Fringe on Friday. Roberta took down my pony tail to reveal a mess of wet from the shower mangled mop of hair that I could only describe as being "pirate-like." Yes, like a pirate - the Johnny Depp one, unkempt and a little crazy minus the beads. I told Roberta my mission and expressed my fears that my curly hair, once unleashed, would make me resemble Mustafa from The Lion King. This happened the last time I tried to go au naturel. I have a round face and I didn't want to add fullness where fullness should not be. Roberta listened - really listened and then set about working. She took her time, which I appreciate, and she explained to me in great detail how to care for my curls to get salon results at home. No stylist has ever been this patient and informative with me. She gave me a great cut and it is now Monday and I can repeat her work on my own. No more pony tails, no more pirate hair - just lovely curls and a great cut! Also, the price for all of this was very reasonable and a lot less than I have paid in the past. I am thrilled and I will be back! read more