Get your BASIC oil change somewhere else. 10am appointment to get oil change, tires rotated, and…read morethe transmission light reset since they had fixed the issue at a previous appointment but the light was left on. When I asked for them to reset it...well they forgot to do it, had to remind them a second time and then a new code apparently is reading . When I dropped the car off I came back from goodwill to see that they never took the car to the back. Guy apologized said he got busy... okay man (same guy forgot to let techs know to reset transmission light) so I wait a bit longer and basically they told me they need to order a new part for the NEW code that's being displayed on their code reader. They said they would call back and no one ever called back about ordering a part and getting our vehicle in. Our Ram truck has less than 20,000 miles and still on warranty. They are forgetful, delay in ordering parts and communicating with their customers . I'd rather drive to the Omaha dealership then put up with this one

In the past this place has been very friendly and helpful with a lot of things, but this is the…read morefirst time that I have had the shittiest service ever, not only did I have an appointment at 10 am and was told that I would be done by 11 am but 1pm n it's not even touched. On my way to pick up my car cus I just had it with rude people the lady calls n told me it would Be done before I get here fuck too!!!! As I told them I was here to pick up my vehicle I get told again I have to wait, I'm so irritated by the lies n ridiculous service. For something that will take 15 mins to do n I live an hr from town. So in my opinion there service crew needs to start telling people the truth n communicating better with each other or find a new job

Truck went down on me loaded with horses. GM dealer in town wanted $1900 to fix it, these guy got…read moreus fixed up for $400. They got us in and out with two hours.

I broke down driving through the state. Little did I know, I could not have broke down in a better…read moreplace. Anderson Diesel Service is a family run shop that is Bosch certified - an above average shop for sure. They knew all there was to know, and they were fair and honest. They were so good, I drove back to Nebraska to have them switch out my fuel injectors. Professional and smooth. Great new building. These people are what makes the heart of America beat. Thanks Anderson Diesel Service!

My car needed some transmission work done and we had BG&S perform the work. Their office staff was…read morevery good, they performed the work as promised, but my car was returned very dirty. It looked as though the help ate their lunch in my car. Drinks spilt down the door panels front and back. A drink spilt and dried on my leather seat in the back. Cigarette ashes on the console around gear shift(I don't smoke). And a lot of gravel, small stones on the driver side floor. The hood had a lot of oil, grease stains. They didn't clean anything after their work. I asked the owner, manager call me, never heard from them.

We were 1400 of 2400 miles into our summer vacation when we began hearing noises from our Ram 1500…read more It was our Ram's 6th summer trip west to visit Nat'l Parks with our 30 ft travel trailer in tow. We were on Interstate 80 in Nebraska and googled transmission repairs and up popped several transmission shops, but one stood out in Grand Island Nebraska...BG & S Transmissions! We got to the shop Sunday evening and awaited opening at 7AM Monday morning. First, we met Tyler, who commands the front desk. He was very pleasant advising the owners would be in shortly. And Tyler was right! Bill and Brian arrived, checked out our truck and determined it was the rear differential. We agreed to the repair and they ordered the parts via air freight next day delivery. On Tuesday morning most of the parts arrived but the bearings were shipped ground in error and were not due until later that week. Knowing that we were at the start of our vacation, Bill and Brian worked their magic and found the other parts locally and by 5:30 Tuesday our Ram's differential was reassembled and we were on our way to our final destination in UT. This shop is the bomb! They had a parking lot full of other vehicles to work on and put them aside going above and beyond to help us get back on the road quickly. We can not thank the entire team at BG & S Transmissions enough for getting us up and running again and making our Summer 2021 vacation happen. Thank you Bill, Brian and the entire Team at BG & S Transmissions!!!! They're slogan reads "We're good at what we do" but we believe they are "Great" at what they do!!!!

Hands down the best vehicle service experience I've ever had. I was out of town when my truck…read morestarted having issues, so I came straight here. I had a little trouble finding the service door, but Jesus spotted me in the lot and pointed me in the right direction. Anthony, Steve and Matt were incredibly helpful right away even without an appointment or any heads up that I was coming in. These guys truly know cars and customer service. I hope I don't have to come back soon, but when I do, I'll definitely be returning here for service in the future.

Service Department is Top Notch. Sales staff is knowledgeable and Renee is the Best secretary ever.read more

I just sold a truck I had bought years ago from Grand Auto and was thankful for the quick, smooth…read moretransaction. I was satisfied to get the fair amount I had asked for the truck. Luis is our go to salesman at Grand Auto and he does not disappoint! I called today to let him know I had some accessories for the truck I would like to drop off and he invited me back to see how amazing the truck looked with their detail job! Picture of BBD (Big Black Dodge) included so you too can see their awesome detail job!

Greg did an amazing job on fixing my car! It runs a lot better and is no longer having overheating…read moreproblems! He is also very nice! I will definitely go back if I need it.

Small shop but goes extra mile on help. Very knowledgable and professional. My truck started…read moremaking loud noise on i80. Sounded like old tractor. Blew a spark

They were fast and efficient in performing the recall work on my Chevy. When I called that big…read moredealership they wanted me to leave my info and they would call me back later to make an appointment- too big for your britches and for me. All three of my Chevys will be going to Roe for service work.

Took a trip to grand island on day off. Battery went bad. Took car to roe buick. Took two hours to…read morechange a battery. No other dealer takes this long

Fixed my truck and got me back on the road. Very helpful and knowledgeable. Appreciated how well…read moreKevin explained everything and was able to provide a solid solution to a problem with my muffler system which had caused a travel dilemma for me.