Thanks Skip! You're always there when you're needed. I appreciate your timeliness when insurance…read morecompanies screw up.

My daughter who is in college took her car there for some minor repairs. They kept her car for two…read moreweeks! When she called to ask for updates she had to leave a message. Days later after they never responded she called again and talked to someone. They were rude to her and brushed her off after calling her a "little girl". She finally picked up her car and will never go back to them. How does a place like this stay in business??

Always use a GM dealer for service on our GMC truck. First time using this one since we moved to…read morethe area. Needed AC repair work done, which seems to have gotten done correctly, but we were waaaayyyy overbilled on Labor. Our invoice shows an in/out time of just over 4 hours in the shop, which included the lunch hour for the mechanic. So only took actual mechanical labor of just over 3 hours. We were billed according to the standard estimated job guide for 6.7 hours at $100 per hour! No resolve from the dealer upon our complaint, so called GM Customer Service. They opened an "escalation" review case, so we will see. Customer, beware of inflated labor charges from this dealer!!

Our Buick broke down in York Nebraska on 6-18-18,AAA towed the Car to John Kohl Auto Center late…read moreafternoon. Amy in the Service Center was very helpful and understanding!!The Owners Ben Kohl and his Wife Carol Kohl made sure we got a Hotel for the Night, drove us there and made sure room was available before they left. Went back the next morning and our Car was done by 830am!! Like to thank everyone from Kohl Auto that helped us out and saved our Trip! Thank you from the bottom of our Hearts, Norm and Marie Irby

*Update to previous post * I received a very nice, sincere apology from owner , Sean, expressing…read moreregret for the experience that generated my initial review. He acknowledged the lack of assistance and asked if there was anything they can do to help in the future. I will bring the car in for the headlight. :)

Walked in to request an oil change and the woman at the desk did everything in her power to not…read moregreet me. I stood at the desk for a while and upon not being acknowledged I walked out. At this point she decided to say something but nope I will NEVER patronize this business. Terrible customer service = terrible business practices so I'd recommend people to stay away! If my money is not considered good here to be respected then I'll be certain to take it elsewhere.

Eric is always personable and honest which makes going there an easy decision for us.read more

DO NOT go to this shop you will Regret It!!! I'm a mechanic that has worked at a different shop for…read more25 years. I always do my own repairs. I took my car in February of 2021 & told them my car was overheating & the thermostat was stuck. The reason I didn't repair myself... was because it was in the middle of a blizzard & -15 & I didn't have a garage to work in. Anybody with common sense knows you don't remove bolts out of an aluminum block when it is in negative degree weather or you will snap the bolts off in the block. They gave me some b.s. story that it was a 3 hour job & they would have to remove the manifold heat sheilds, coolant lines, fuel lines, throttle body & air intake to replace thermostat. They charged me (around $380.00) & my car worked fine for about 6 months. Than it started doing the same thing. I took it back in & told them I thought they put in a defective thermostat. They told me before they could do a warranty job, they would have to bring it in do a pressure test & look for coolant leaks before they would replace. They called me told me my car was fixed & it wasn't under warranty because they found a o-ring leaking on my thermostat housing. They said I had a air bubble in my system & my coolant was low. They charged me another $140. I call b.s. because I checked the coolant in the car & res tank in their parking lot the day I dropped it off & everything was full. I highly doubt the o-ring was bad because I just replaced the water pump not even a year before I brought it in. When I started my car I noticed antifreeze pouring out on the front drivers side of my car. I went back in & told them & they refused to go out & look at it. They told me there wasn't an issue & I was a shade tree mechanic that didn't know anything. I tried driving my car home & made it about 2 miles before my car overheated again. I called them & they told me they would come get my car but I would have to pay for the towing & another check & advise. I told the to forget about it. I walked home, got my truck & car trailer & hauled it home. My car has been sitting in my driveway since. On 3/02/2023 I/myself a (shade tree mechanic) worked on my own car. I ordered a gm 13 mm thermostat replacement wrench on Amazon for $23, that goes under the fuel rail. I bought 2 gallon coolant & fail safe thermostat for $60. It took me 45 minutes to replace thetmostat, fill coolant & burp coolant system. The thermostat I took out was the original oem part from factory. I let my car heat up & found that it was leaking coolant out of the left side radiator. I ordered a new radiator, coolant level sensor of ebay for $138. Today 3/13/2022 I replaced my radiator & my car is now working great,. My car has no leaks & the heater will run you out. When I pressure tested my old radiator by blocking off bottom hose, filled with water, put on rad cap & pressurized with a blow gun hooked to my air compressor. I didn't use a coolant pressure tested because the damage was already done & wanted to know where the leak was. I found the left side of my radiator at the top port was split on the plastic going down the rad. My guess is they didn't want to eat a warranty & they pressurized my coolant system until they got something to leak & blew out my radiator. I didn't have a coolant leak when it was taken in & my radiator & coolant res were full. If they did a pressure test why didn't they find a leak. In my opinion stay away from this bubble gum band-aid shop. It's a vicious circle, they don't fix the problem & keep bringing you back in & charge you a check & advise. They charge you for parts you don't need, gouge you on labor & will give you the run around until you give up & fix it yourself or find another shop. I'm not saying all there mechanics are bad. I know a few that work there & they are grade A mechanics. I just think the management, & owners are very unprofessional & very poor service.

Always so friendly and always get my car in as fast as he can! I don't feel like Ive taken…read moreadvantage of when I need something done!

I had a wheel bearing replaced on my Volvo XC90. The work was completed in a timely manner at a…read morereasonable price. Jeff was great to work with and I look forward to using Whitaker Auto Repair for future auto repairs.

We were traveling across country with a horse trailer and young horse . We had a tire crisis near…read moreYale. Fortunately for us, Penners had a hardworking staff who helped us get back on the road quickly. We are so grateful for their attentive service. I highly recommend this business.

Traveling with our family back and forth from cali to New York and back and of course we need an…read moreoil change on a holiday weekend! They were busy but got us in! I would definitely recommend them.

Wondering why I got to pay $1000. For new freeze plugs when it was your shops fault for them coming…read moreout? I can't effort to pay $1000. When I had just paid you $1000. Earlier that day. I want someone with a little authority so we can get right to point that YOU guys screwed up on. Bad way of conducting business!!

This crew is dialed in. They will do a good job for you whether it be ag related/commercial they…read morewill do a good job. All the of them from the owner to the staff cares and does a good job. Just finding someone that cares about the job they do is half the battle. These guys get it! Go there!

Bottom Line: Street Motive is the definition of great service. From start to finish, we experienced…read moreprofessionalism, straightforward answers, and courtesy that made me feel like we were friends/family. I wish Street Motive were in my hometown. Thank you to Jesse @ Street Motive. Around 10 our car suddenly started coasting on I-80. No response to the gas pedal. We were able to pull over but our car was dead. Prior to getting towed, I called around to local mechanics in Grand Island. Street Motive was my third call and they were the only one that had a competent agent on the phone, Jesse. From the start of my call, Jesse managed our expectations and welcomed us in. He knew we were in a bind and kept us calm. Fast forward an hour or so and their team had investigated and corrected the fault, road-tested the car on the interstate, and provided us with insight into a noise that had frustrated us for the last few weeks. This team provided us with exceptional service and made us feel confident we are in good hands. Thanks guys! We greatly appreciate all your help!

Great service. Polite, fair prices. Been in business since 2007. Had done all my vehicle…read moremaintenance since 2007.