I highly recommend Sarah Garcia and Best Property Management on Mission Boulevard in Fremont,…read moreCalifornia. Sarah rented my home in just two weeks to highly qualified tenants at a rental amount I was very happy with. Throughout the entire process, she responded to all inquiries promptly and professionally. She also handled a neighbor's complaint regarding my tenant's barking dog with tact, courtesy, and professionalism, which I greatly appreciated. When the water heater needed replacement, Sarah arranged the installation quickly and efficiently without unnecessary delays. Another thing I value is that my rent payments are consistently conveyed to me within the first week of every month. Sarah maintains a highly polished and professional demeanor and appearance, which inspires confidence and trust. The rental agreement is lengthy, but it thoroughly covers virtually every issue that could potentially arise, which I found very reassuring as a property owner. Overall, Sarah Garcia and Best Property Management have provided outstanding service, and I would absolutely recommend them to anyone looking for reliable and professional property management in Fremont.

Well, I came back to write an update because although I previously gave a 5 star rating, things…read morewent downhill quickly once I signed the contract with BPM. Sarah Garcia was super friendly and responsive at first, but her attitude and lack of responsiveness was extremely dissapointing once we were locked in to using BPM's services. Sarah suggested renting our house for lower than market rate. There was a bit of a power struggle and we ended up meeting in the middle, but in retrospect, it could have easily rented for more. For some reason Sarah made the lease term for the tenants less than 1 year. We noticed it when she did it, but didn't care because we knew we might try to sell our property again in a year and it would work out better for us to have the tenants leave a little early. She reached out to us about 6 months into the lease to see if we were going to renew it, and when we said no, things started getting a bit hostile. She began advocating on behalf of the tenants, stating that it's unfair they didn't get to stay a whole year & that they're struggling financially and we should have a heart. Really? What happened to being a dual agent?? BPM is supposed to represent both owner and renter. We felt completely bullied, and once she realized we weren't going to use BPM to sell our house, she refused to let us access the property for any reason. Things escalated to the point where I contacted the owner, Dustin Ventura. He is completely useless. He said he would reach out to discuss our concerns, and he never did. What I learned though, and if you're a homeowner - BEWARE, BPM will not let you onto your own property once you tell them you intend to sell it after the tenants move if you don't use their agents to sell it. I do not recommend Best Property Management. When the tenants underpaid the rent, I'm the one that caught it. BPM didn't even notice. This was a horrible experience, and so stressful. Sarah only responds when she wants after she gets you to sign the contract, and she's very condescending when she doesn't get her way. After she did her "thorough" move out inspection and gave back the entire deposit, we noticed a hole had been punched through one of the walls and plastered over. There were things she specified in the lease that were to be the tenants responsibility to upkeep, and when they didn't, she said there's not much that can be done to hold them accountable. Really?! What the heck is the point of having a lease and paying for management services? We ended up spending about 5k to rehab the front and back yards after the tenants destroyed them.

Our experience with this property management company was ultimately very disappointing…read more Communication and coordination during the tenant move-out process were poor, and we were not informed in advance that the tenant would be vacating the property until the actual move-out day. There was also significant confusion surrounding the handling and status of the security deposit, which created unnecessary stress during an already difficult process. In addition, we later discovered that a Tesla charger had been installed at the property during the tenancy without our direct knowledge as owners, and obtaining documentation regarding the installation afterward was challenging. Most concerning to us was the level of professionalism during discussions about these issues. During phone conversations, we were told to "shut up" while attempting to clarify a misunderstanding regarding the property and deposit handling. We found this behavior inappropriate and not reflective of the level of communication we expected in a professional business relationship. We also experienced bookkeeping and accounting issues during the termination of our management agreement. At one point, funds that were intended to be returned as an owner contribution were instead deducted from our account, creating additional confusion and requiring further clarification. In addition, several matters that the company stated they would follow up on were never addressed despite multiple reminders. This included arranging for a granite contractor to evaluate and clean a large stain on our kitchen countertops, as well as having a gardener they recommended inspect the lawn issues at the property. While the financial dispute was eventually resolved, the overall experience was stressful and lacked the transparency, professionalism, communication, follow-through, and organization we expected from a property management company. I would encourage other property owners to clearly establish expectations regarding communication, approvals, accounting procedures, documentation, and vendor follow-up upfront.

This is a top notch Property Management company. I have been a renter with them for the last three…read moreyears and it was an amazing experience. Every time LITERALLY I opened a request or me and my family needed them to provide a service or a repair, they made it above and beyond. If you are looking for a home in NorCal, prioritize this company, you will be positively surprised.

I've been a tenant a little over a year in an ACL property. It's been a great experience. Recently,…read morea few maintenance issues came up and I sent a request through the portal for the first time. The response was very fast and the communication was great. Everything was fixed promptly and done by people who know their stuff! I am very satisfied with how ACL responds to requests and really enjoy having the peace of mind knowing everything works well again. Thank you!

If you ever want to talk to someone - good luck! I've been calling for the past few weeks…read moreinterested in property management, but clearly they don't care enough to call back. Since they can't even return a phone call, I refuse to give them my business. If that's what it's like to be potential client, I rather not find out what it's like to work with them. Thanks but no thanks. RESPONSE TO COMMENT: To be clear, I called first on May 18, so no you weren't closed and if you are going to have people answer the phone for you and take a message they should as well be informed that you are closed vs. saying you're in a meeting and get right back to me.

This is the first experience working with FPM and absolutely thrilled with every interaction…read more They are absolutely wonderful people to work with, very professional, helpful and ready to answer every question you may have as buyer or renter. Rupesh

We are so happy with the fantastic work Tania did! She was very thorough and professional. She…read morelisted our house, gave us a good go-to-market plan, and she called or texted us everyday to keep us updated. She had compiled a comprehensive list of stagers, and she chose our stagers very carefully so that their style complemented our house's best features. Tania knows the right professional people who perform good quality work at a great price. Our house looked so beautiful after the kitchen renovation, the full interior painting, and all the small fixes and updates, that we thought about not selling it and moving back in! So many people came to our first open house and many of them made offers. The house was sold after the first weekend for a lot more than we were expecting. She helped us through the whole process. You did a great job Tania, continue with your commitment to your clients!

We've had a very positive experience with East Bay Property Management and would highly recommend…read morethem from a tenant's perspective. What we have appreciated most is how responsive and flexible they've been whenever we have had a request or issue. When we first moved in, we noticed a smell in the house and contacted them about it. They suggested that we hire someone to professionally clean the carpets and offered to reimburse us for the cost, which they did without any issues. Since then, they have continued to be very responsive whenever something has come up, whether it was an issue with the garage door, repairs to the fence, or water leaks. They've always helped us find a solution and followed through. They have also been flexible with other requests, including when I asked about extending the period of our current lease. Overall, our experience has been that they are responsive, reasonable, and willing to work with their tenants. We really appreciate the support we've received and would definitely recommend East Bay Property Management.

I lived in one of their properties for many years. Rarely answered maintenance requests, or if they…read moredid, they came and said, "yea, it's broken, too bad for you" basically. They fixed maybe 'half' of the things that a landlord is responsible for. The worst was that they charged me for something they DIDN'T FIX! They never removed this from my account, and they ended up taking it out of my deposit. DO. NOT. RENT. FROM. EBPM. You've been warned.

When it comes to Property Management Jeremy Irvin is my go to, his attention to detail, timely…read moreresponse, and his a rated service providers reference network is top shelf and I couldn't recommend him more. If you're a homeowner in the East Bay Valley area look no further the value of this man brings, Or will bring to your operation will greatly exceed your expectations. Thank you again Jeremy It's been a Pleasure to Deal with you and looking forward to Future Dealings. With Excellence, Val

I cannot recommend Valley Premier Property Management and Jeremy Irvin highly enough! We lived in…read morethe same rental for four years, and throughout that entire time, we felt incredibly lucky to have Jeremy as our property manager. What sets Jeremy apart is how exceptionally responsive and dedicated he is. No matter the issue, he is always on top of it immediately. He is not just a professional; he is a truly kind and wonderful person who genuinely cares about the tenants' experience. Another perk of working with him is the fantastic team of contacts he maintains. Whether it was a quick fix from a handyman, a plumbing issue, or something requiring a general contractor, Jeremy's team was always professional, efficient, and reliable. It gave us such peace of mind knowing that any maintenance would be handled quickly by top-tier pros. After four years, we were sad to leave and will miss the seamless, stress-free environment Jeremy provided. If you have the chance to work with him--whether you are a renter or a property owner--take it! You won't find anyone better in the business.

I am writing a review as a former property owner of single family residence in Palo Alto. Legacy…read moreProperty Management was my property manager from 2020 to 2026 before we sold our property. Legacy is a class act and I would likely recommend them, and the owner Derrick, as reliable, honest, and committed to exceptional service. Legacy is locally owned and operated and there's a grass roots knowledge and understanding of the communities they serve and the people they support. I will miss the "old fashioned, just pick up the phone and talk" relationship that I developed with Derrick and his team. Best of luck!

Excellent! Ashley is very responsive and professional as well as being friendly and helpful. LEGACY…read morehas been a great experience. A+

I was looking for my review of Hayward Property Management & working with Matt & I can't find it so…read moreI am making another one. I have a non-standard rental unit (a rear cottage behind my house, same address, shared utilities.) These used to be called Mother-In-Law cottages & nowadays they are called ADU's. The cottage was empty & I was looking for a Property Management Company. Small cottages are not managed by large Property Management Companies. I called around & found Matt at Hayward Property Management! From the very beginning Matt was interactive & he was so easy to work with. Matt explained the new to me rental screening process, scheduling video viewing appointments, installing a lockbox. Matt is a Full Service Property Manager! Matt posts the rentals on multiple sites, he screens the applicants, he handles the rental screening applications & he keeps you updated along the way. When the new tenants are screened & recommended by Matt. Matt takes care of the 1 year lease & a pre-move in walk-through with the new tenants. I would rate Matt 5 Stars X 1000!! I will gladly be a reference for any perspective or new clients!

While searching for a rental home, I found one I was interested in and applied. Matt was very…read moreresponsive, professional and set up the viewing date quickly. I love that I was able to complete everything online and over the phone and video. The process is convenient, fairly easy and Matt is friendly and professional. I did not end up moving forward with the rental, it was really nice, just not a good fit for my family at this time. If you're looking for a new home I would recommend giving this property management company a try.

PMI All Bay is extremely professional and customer service oriented property management company…read more They make the process of managing your rental property easy for you. If you are a real estate investor or have just a rental property, reach out to PMI All Bay. They will take care of you!

From the owner: Property Management Inc is a full-service real estate asset management company that provides…read moreprofessional property management and real estate brokerage services. With PMI's experience and professionalism, you'll find the perfect fit for your property management needs. Property types we manage: Multi-Family, residential, commercial office, flex and retail buildings throughout the Bay Area, CA.

We discovered our new townhome via Zillow and immediately scheduled a tour. We then met Aman, who…read morewas gracious enough to wait for us while we got out of our meetings. Long story short, we fell in love with the place, submitted our application, and were approved. Once we moved in, we noticed a few small things that needed fixing, which were resolved immediately thanks to Mike's guidance and their 24/7 service tech team member, Chris. We love our new home, and the team could not have made this any easier. Thank you!

Just got notification that owner posted comment on my review from 7 years ago - claiming he took us…read moreto court and we were about to be evicted. Will explain what actually happened as indicative of how sleazy and incompetent these people are. We paid rent - $ left our account as always on the 1st. 3 days later an LLC we didn't recognize put same $ back in our account. They filed eviction notice based on our failure to pay rent. We sent letter from our bank explaining what had occurred to the owner - along with email stating eviction notice hadn't been filled in properly and was invalid. We agreed with owner would vacate in 3 months to bring nightmare to end.