I highly recommend Sarah Garcia and Best Property Management on Mission Boulevard in Fremont,…read moreCalifornia. Sarah rented my home in just two weeks to highly qualified tenants at a rental amount I was very happy with. Throughout the entire process, she responded to all inquiries promptly and professionally. She also handled a neighbor's complaint regarding my tenant's barking dog with tact, courtesy, and professionalism, which I greatly appreciated. When the water heater needed replacement, Sarah arranged the installation quickly and efficiently without unnecessary delays. Another thing I value is that my rent payments are consistently conveyed to me within the first week of every month. Sarah maintains a highly polished and professional demeanor and appearance, which inspires confidence and trust. The rental agreement is lengthy, but it thoroughly covers virtually every issue that could potentially arise, which I found very reassuring as a property owner. Overall, Sarah Garcia and Best Property Management have provided outstanding service, and I would absolutely recommend them to anyone looking for reliable and professional property management in Fremont.

Well, I came back to write an update because although I previously gave a 5 star rating, things…read morewent downhill quickly once I signed the contract with BPM. Sarah Garcia was super friendly and responsive at first, but her attitude and lack of responsiveness was extremely dissapointing once we were locked in to using BPM's services. Sarah suggested renting our house for lower than market rate. There was a bit of a power struggle and we ended up meeting in the middle, but in retrospect, it could have easily rented for more. For some reason Sarah made the lease term for the tenants less than 1 year. We noticed it when she did it, but didn't care because we knew we might try to sell our property again in a year and it would work out better for us to have the tenants leave a little early. She reached out to us about 6 months into the lease to see if we were going to renew it, and when we said no, things started getting a bit hostile. She began advocating on behalf of the tenants, stating that it's unfair they didn't get to stay a whole year & that they're struggling financially and we should have a heart. Really? What happened to being a dual agent?? BPM is supposed to represent both owner and renter. We felt completely bullied, and once she realized we weren't going to use BPM to sell our house, she refused to let us access the property for any reason. Things escalated to the point where I contacted the owner, Dustin Ventura. He is completely useless. He said he would reach out to discuss our concerns, and he never did. What I learned though, and if you're a homeowner - BEWARE, BPM will not let you onto your own property once you tell them you intend to sell it after the tenants move if you don't use their agents to sell it. I do not recommend Best Property Management. When the tenants underpaid the rent, I'm the one that caught it. BPM didn't even notice. This was a horrible experience, and so stressful. Sarah only responds when she wants after she gets you to sign the contract, and she's very condescending when she doesn't get her way. After she did her "thorough" move out inspection and gave back the entire deposit, we noticed a hole had been punched through one of the walls and plastered over. There were things she specified in the lease that were to be the tenants responsibility to upkeep, and when they didn't, she said there's not much that can be done to hold them accountable. Really?! What the heck is the point of having a lease and paying for management services? We ended up spending about 5k to rehab the front and back yards after the tenants destroyed them.

Our experience with this property management company was ultimately very disappointing…read more Communication and coordination during the tenant move-out process were poor, and we were not informed in advance that the tenant would be vacating the property until the actual move-out day. There was also significant confusion surrounding the handling and status of the security deposit, which created unnecessary stress during an already difficult process. In addition, we later discovered that a Tesla charger had been installed at the property during the tenancy without our direct knowledge as owners, and obtaining documentation regarding the installation afterward was challenging. Most concerning to us was the level of professionalism during discussions about these issues. During phone conversations, we were told to "shut up" while attempting to clarify a misunderstanding regarding the property and deposit handling. We found this behavior inappropriate and not reflective of the level of communication we expected in a professional business relationship. We also experienced bookkeeping and accounting issues during the termination of our management agreement. At one point, funds that were intended to be returned as an owner contribution were instead deducted from our account, creating additional confusion and requiring further clarification. In addition, several matters that the company stated they would follow up on were never addressed despite multiple reminders. This included arranging for a granite contractor to evaluate and clean a large stain on our kitchen countertops, as well as having a gardener they recommended inspect the lawn issues at the property. While the financial dispute was eventually resolved, the overall experience was stressful and lacked the transparency, professionalism, communication, follow-through, and organization we expected from a property management company. I would encourage other property owners to clearly establish expectations regarding communication, approvals, accounting procedures, documentation, and vendor follow-up upfront.

This is a top notch Property Management company. I have been a renter with them for the last three…read moreyears and it was an amazing experience. Every time LITERALLY I opened a request or me and my family needed them to provide a service or a repair, they made it above and beyond. If you are looking for a home in NorCal, prioritize this company, you will be positively surprised.

I am writing a review as a former property owner of single family residence in Palo Alto. Legacy…read moreProperty Management was my property manager from 2020 to 2026 before we sold our property. Legacy is a class act and I would likely recommend them, and the owner Derrick, as reliable, honest, and committed to exceptional service. Legacy is locally owned and operated and there's a grass roots knowledge and understanding of the communities they serve and the people they support. I will miss the "old fashioned, just pick up the phone and talk" relationship that I developed with Derrick and his team. Best of luck!

Excellent! Ashley is very responsive and professional as well as being friendly and helpful. LEGACY…read morehas been a great experience. A+

I've been working with North Door Property Management for management of my duplex and have had a…read morereally positive experience so far. Their team helped lease one of the units quickly with solid tenants, and they've been very organized when it comes to rent collection, communication, and handling day-to-day management issues. What I appreciate most is that they stay proactive and keep me updated without me having to constantly follow up. They've also coordinated several maintenance and improvement projects at the property and made the process much easier than I expected. The tenants seem happy, repairs get handled, and I feel like the property is being looked after properly.

Eli and North Door Property Management have impressed me at every turn -- both as a real estate…read morebuyer and as someone finding tenants for my property. I chose Eli precisely because I wanted a partner in my real estate journey, and he has repeatedly delivered on that promise. In every interaction, I can clearly see his attention to detail, deep expertise, and genuine care. What's more, Eli's communication is always clear and thoughtful, and his objective guidance has repeatedly helped me to make more informed decisions. I've always felt supported and in good hands. He and his team are wonderful to work with, and I'd wholeheartedly recommend them to anyone looking for a trusted long-term partner in real estate.

Another update with 5 stars, again!…read more This complex was built in the early seventies, and although the condo I rent came with major upgrades when I moved in almost five years ago, things still happen. For a while, the upper panel on the white Maytag over-the-stove microwave kept falling off, and I kept reattaching it. Then the day came when I could no longer reattach it. I logged a support request. Soon, Fernando Vazques texted me, asking for the microwave's serial number. I took photos and texted them back to him, and in the process, I learned that the appliance's manufacturing date was January 2004. So it was over two decades old, but it still worked great if not for the panel falling off. I thought they would order a replacement part for that panel. However, it turned out that it would be cheaper to replace the whole microwave. Fernando kept me updated on the approval progress, the order from Lowe's, and the delivery. Once two guys from Lowe's delivered the microwave, Fernando coordinated the installation. One guy from Intempus came, installed the new microwave, and removed the old one; everything would have been ok if not for a large area of paint that peeled off the wall beneath the microwave. I sent pictures to Fernando. Several days later, David, a tech, arrived to fix the paint issue. I brought out all the cans of paint I keep in the outside storage shed that I found here upon move-in. However, none of that paint matched the color on the kitchen wall. So David went to a paint store and used their paint color matching machine (I hadn't even heard of such a tool before!) to find the exact match. He returned from the store and did a super careful job achieving the orange peel effect on the wall. He also went around the unit, noticed things, fixed them, and responded to my reports of minor annoyances. For example, he reinserted the large patio screen back into its railing, fixing the railing so that the screen wouldn't fall off again. He also gave me good advice on keeping the place in good shape and admired the many plants I keep outside my unit, which warmed my heart. There was definitely a silver lining to how protracted the microwave replacement turned out to be, in that David fixed things I didn't even bother reporting. I definitely felt I was in good hands with Fernando and David responding to my service request, and I know that if anything else needs fixing in the future, I will be in their good hands again.

I had a great experience with Intempus property management company as the tenant of the home they…read moreoversee. About two months ago, both toilets in the home started running continuously. I reached out to the property management team and I was really impressed with how quickly they handled my work order. They called in a plumber who found the toilets were older and the tanks have equipment that was corroding. They quickly got in touch with the homeowner and we had replacement toilets approved without any hassle or delay. I do my best to take good care of the property, but things happen, and it's reassuring to know the management team is responsive, maintenance issues seriously. I'd like to personally thank Manuel Gonzalez for his continued follow up with my work order

I think it's said you didn't even try to show us the property because of my husbands credit score…read moreyou never looked at. Unfortunate you prejudged us prior to even seeing if our credit was good enough. SAD you accused us of having collections when in fact... My husband just never had credit and just started building. NO NO NO

Rhonda has been nothing but awesome. She helped my husband and I find a place within our budget…read more She's professional and attentive. I would definitely use her again

PMI All Bay is extremely professional and customer service oriented property management company…read more They make the process of managing your rental property easy for you. If you are a real estate investor or have just a rental property, reach out to PMI All Bay. They will take care of you!

From the owner: Property Management Inc is a full-service real estate asset management company that provides…read moreprofessional property management and real estate brokerage services. With PMI's experience and professionalism, you'll find the perfect fit for your property management needs. Property types we manage: Multi-Family, residential, commercial office, flex and retail buildings throughout the Bay Area, CA.

We discovered our new townhome via Zillow and immediately scheduled a tour. We then met Aman, who…read morewas gracious enough to wait for us while we got out of our meetings. Long story short, we fell in love with the place, submitted our application, and were approved. Once we moved in, we noticed a few small things that needed fixing, which were resolved immediately thanks to Mike's guidance and their 24/7 service tech team member, Chris. We love our new home, and the team could not have made this any easier. Thank you!

Just got notification that owner posted comment on my review from 7 years ago - claiming he took us…read moreto court and we were about to be evicted. Will explain what actually happened as indicative of how sleazy and incompetent these people are. We paid rent - $ left our account as always on the 1st. 3 days later an LLC we didn't recognize put same $ back in our account. They filed eviction notice based on our failure to pay rent. We sent letter from our bank explaining what had occurred to the owner - along with email stating eviction notice hadn't been filled in properly and was invalid. We agreed with owner would vacate in 3 months to bring nightmare to end.

I wanted to take the time to give Cal Bay Property Management and more particularly their Onsite…read moreProperty Manager Mr Gustavo Solis all the kudos ans praises they deserve. I just moved out after eight years at the same address and Gustavo has proven time and time again his dedication to the care and maintenance of the building, as well as his relentless commitment to quickly assist everyone with any issue or concern, and ensure all of his tenants' safety, well-being, happiness and confort. His professionalism is unmatched, his kindness exemplary. I have been a renter all of my life, and Gustavo is by far the best, most hard working Onsite Property Manager I have met. I also warmly recommend Cal Bay Property Management to any prospective tenants, my experience with them has been uneventful and easy ; they are diligent, fair, and reliable. Lastly, I would like to wish Gustavo and his family all the success they deserve and I hope this modest review will contribute to further it.

This place is getting worse. No real person responds any phone calls or emails. They keep adding…read moreunexplained charges, and it feels like a scam. Honestly, it seems fraud.

We had a great time with Ann for our first house buying process. We went into this feeling very…read morenervous and overwhelmed but Ann took us through all of it very patiently, came to all of our house visits, and got our final offer ready in super time! She was able to guide us through all the inspection and disclosure related details very thoroughly so that we understand everything and helped us do multiple walkthroughs all the way till closing. She was also able to help us get a good price in the house and understood how to negotiate really well, so if you're looking to buy a house, I'd highly recommend Ann!

Ann Gupta worked with our family to sell an estate property. We were impressed by her market…read moreknowledge, speed in preparing the property to bring to market, and her sales skills. She sold it quickly for a reasonable price. During the entire process she worked efficiently with the executor of the estate, who was in another state. We would recommend her to anyone who wants to sell a residential property in California.