Jessica is hand down amazing. She came to our home to help adjust our new puppy to her older…read moresiblings and was such a help. We also attend her puppy socializing class, training class and desensitization class and play group. Can not say enough good things!

Jessica helped me with my Shepard mix when he was a puppy. I am so glad she did! It seems like she…read morejust gets dogs. When he was chewing the kids toys she gave me a solution, when he was bolting out the door she helped me train him to wait, and the best of all how to recall! She is warm and friendly and has so much knowledge to share. We are so glad she was able to help us... she is great!

We are you customers to Mountain Park and have been very satisfied with our first 2 dates. Belle…read morethe Bulldogge gets very excited at the prospect of spending an afternoon or a couple of nights. Renee and staff are very conscientious and Belle is returned to us tired but extremely happy! Would highly recommend. John

My kitty was suddenly sick last night. I called another local vet, where we normally go, who said…read morethey were booked for the day and couldn't see him. When I called Mountain Parks this morning, they were booked as well, but asked what was wrong with my kitty. When I explained, they made room for him; I was able to bring him in right away! Dr. Sheridan and the rest of the staff were so kind and gentle with my sweet boy! Dr. Sheridan offered the most conservative approach for care and made other suggestions with consideration of my finances. I will never go anywhere else! EVER!

THIS IS THE PLACE FOR YOU AND YOUR PET! I can not express how wonderful staff is here. They have so…read moremuch compassion and patience for the animals that they care for here!

Dr. Atlas, Lance and the entire staff are always so kind to our pets. Our Daisy has been a patient…read morethere for over a year, but our other two just had their first office visit this month. They were kind and understanding to our one dog who has anxiety and kind to our other dog as well. I recommend this Vet for any pet needs.

Nan is awesome. She took great care of my two girls (cats) while I was away. Even my shy gal Lena…read morewarmed up to her. She sent pictures and updates regularly and made sure she knew we'd arrived home from vacation. I will certainly be hiring Nan in the future for upcoming trips.

Nan has been a great help to us while my husband was working out of town. With a puppy, lab, and…read morework I couldn't have kept up without her backing me up. She's dependable, easy to communicate with, and takes the time to send updates. She's the best!

DO NOT BRING YOUR DOG HERE. I brought my dog for daycare almost every Monday for the last 6 weeks…read more I dropped him off 2/12 and he was super energetic and lively, when I pick him up around 5:30pm he was drooling and could barely walk out the door. I rushed him to an emergency vet 12 mins away and they told me he had a 106 fever and a lung infection and was borderline septic. After a few days at the hospital his body was not responding to antibiotics and I had to make the difficult decision to put him to sleep. I asked multiple different veterinarians in this process if I had been notified earlier when his behavior first changed if it would have helped his outcome and all agreed that it absolutely would have. When the manager at rover retreat contacted me after I voiced my frustration upon my dog's initial hospital stay, she only stated the staff gave a note to the front desk and the front desk failed to notify me. That the front desk personnel had been reprimanded and retrained, and then offered a refund for my one day of day care. If any of the staff had voiced a concern they should have followed up and in this case if my dog was this bad off the staff should have demanded I come get him. None of this happened, and now my seemingly healthy 2 year old lab is no longer with us. The lack of accountability and oversight clearly shows the staff at this doggy daycare are not properly trained or have no care for the animals they are put in charge of, my dog was suffering for at minimum the last few hours he was in their care, with no communication to me about it.

I have significant concerns about Rover retreat's business practices and/or staff training…read morefollowing my border collie's daycare evaluation day. In short, the staff told me that my dog, Leader, passed her evaluation and had a great day. Her tracking collar indicated she was inactive for all but two hours of the day. When pressed on this, the staff finally admitted as much but insisted she would be welcome to come back. Clearly, Leader was not a good fit for this daycare, as she was separated for the vast majority of the day (6+ hours). But if I did not have tracking data to spur questions, I never would have gotten past this initial story. A charitable explanation would be that the staff was disorganized. Alternatively, they just lied. Furthermore, it is clear that Rover Retreat lacks basic knowledge of dog behavior. Even though they ultimately told me that my dog had to be separated entirely from the play group due to rough play in the morning and again in the afternoon, resulting in only about 1.5 hours of total play with other dogs all day, they assured me this was going well and that Leader would benefit from more opportunities at this training. That's nuts. Two experiences in a trial day where your dog needs to be separated makes it incredibly clear that this is not a good match for the dog. It is clear that a lot of this mismatch was due to the space's layout, which would put my and other dogs like it into a frenzy. I had informed staff multiple times before and upon check-in that my dog, while great with other dogs, is barrier and leash reactive. If she goes by many other dogs behind a barrier on the way to a play space, obviously she will react and then interact poorly with the dogs she ultimately sees off leash. I manage this at dog parks through use of sausages until we get to the gate as a lure and by assessing her behavior before we go in to ensure this is going to be a good day (if not, we just go home). This is all basic dog training which Rover Retreat staff should understand. The staff assured me they could work with this. But in peeking through the windows while waiting for my dog upon checkout, I saw that the indoor play area requires a dog to walk by a whole line of kennels of dogs. The back yard is similarly crowded. My dog has done very well in facilities with much more thoughtful layout. This one is honestly 10x worse than the shelter at which I got her. For a dog like mine, this was an absolute nightmare. But yet even after coming clean on how badly the day went, the staff had either the shamelessness or the lack of knowledge to tell me that they were confident this went well. They seriously need the help of behavioral professionals. My advice for owners: if you choose to bring your dog here, demand a tour or pictures. And ask hard questions to ensure you are getting a clear story. My advice for Rover Retreat: don't mislead about how days went for dogs that have tracking collars. It's embarrassing. And hire a behaviorist to do an audit of all your practices. You owe the community basic standards of professionalism.

I attended the four week confirmation class and found the instructors to be perfect for my needs:…read morekind, patient, experienced, and knowledgeable. The facility, class size and session length allowed for ample training and practice, and the cost was very reasonable for the value of instruction. Will attend additional classes in the future.

Dog training extraordinaire! Really made a difference with our puppy and gave me confidence as a…read morenew owner.

We do miss Kelly. But have to say that so far, one visit with Mia and Hannah we are pleased the…read morenew Mt Grooming staff. They were pleasant, caring and easy to work with. Our 2.5 yrs old rambunctious bernedoodle is looking pretty cute after her visit yesterday morning. We are happy to be back with Mt Mutt Grooming.

I do miss Kelly... The last two times I had my golden doodle groomed it was a sub par cut and clean…read moreup. The second to last time I had bring her back to cleanup areas missed and her nail weren't trimmed. Just recently I brought her in and was told she needed to be shaved. I was good with that, I pick her up and it was the worst cut she has ever received. Plus neither her nails were trimmed or her ears cleaned. It felt like a total rush job. And to boot I was charged $120 for a 50 minute shave, ridiculous. Customer lost...

My wife and I got an 8 week old husky / malamute / German shepherd puppy in January. He's going to…read morebe very big (the vet estimates 120 lbs when he's done growing) we wanted to get professional training for him so he behaves properly in public. After reading reviews for several local dog trainers in Highlands Ranch, we asked Paula to come and meet our puppy Gandalf. She was so great with him from the moment they met - we hired Paula on the spot and enrolled him in her "Puppy Kindergarten" course. Paula did a fantastic job training us to train our puppy. Each training session, she added on some new methods for managing Gandalf's behavior, and presented us with a list of homework for us to do with the pup. After about 7x 90 minute sessions, Gandalf is now a wonderfuly behaved 8 month old. He's great on walks, at restaurants and brewpubs, in the car, at the dog park - we can take him anywhere and he understands all of his commands perfectly, and is always well behaved. My wife and I wholeheartedly recommend The Puppy Coach for your dog training needs.