Our drain picked the perfect time to get clogged (on Christmas day!). Flushing the toilet was causing the water to back up into the bath tub. Reached out to Ahmad and he responded quickly with availability on the same day. Silverio from Friendly Plumbing showed up quickly within the next 2 hours. He drove all the way from Hayward to San Jose (~35 miles). As soon as he arrived, he assessed the situation and gave us a quote which sounded reasonable. Our house did not have the sewer cleanout accessible, so he had to remove the toilet and use the snake to try and unclog the drain. When even that didnt work, he suggested using the hydro jet from the roof vent. That finally did the trick. He then made sure to verify the fix by passing the camera into the vent. He was very professional and didnt take any shortcuts. Highly recommend this business. Especially in case of emergencies. read more

Friendly Plumbing - Plumbing Near Me - Hayward, California

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I highly recommend them!! I had issues with our drainage and they fixed it in 3 days (2/27-03/01) - they replaced the clean out system first and when they inspected the sewer pipes with their camera they showed me the issue is with our 60+ years old sewer pipes. David, the supervisor, explained in details the issue and what needed to be done to fix it and Friday, we had new fully functioning sewer pipes. Finished everything by Saturday. Raymundo and the other 2 guys worked nonstop. They were professional. I highly recommend them!!! read more

I had four different plumbers come out and tell me different things about why my garage laundry drain was leaking through the concrete slabs below my walls. I had Manuel come by after a bunch of ridiculous quotes and bids for demolition to replace a 2 inch drain that runs between my garage and living room wall. He properly diagnosed the issue being a clogged drain from the kitchen line that was causing the laundry drain to back up and leak. He gave me a great estimate and timeframe and began work the day of. The other services from Yelp had quoted me multiple day jobs scheduled for days out for emergency service. Friendly plumbing fixed my problem and stuck around for another hour afterwards to make sure that the drains were freed up. They snaked the drains to be sure and ran hot water through the lines and did a final inspection below the crawl space to verify that the leak was fixed. The competing services all assumed I had a clogged laundry drain and wanted to tear my house down to get to a drain that was encased in cement. Friendly plumbing saved me time and a couple thousands dollars with the correct diagnosis. read more

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These guys are awesome. [[HIGHLIGHT]]Gilbert came to give an estimate for repair on a broken pipe the same day I emailed them.[[ENDHIGHLIGHT]] He gave me an estimate which I agreed on. To my surprise, they fix it the same day. They're friendly, quality job, and reasonable price. I decided that they will be my regular plumber in the future. Thanks guys! read more

[[HIGHLIGHT]]Fast service, they were able to provide the service same day I reached out.[[ENDHIGHLIGHT]] The Tech was able to solve and fix the water leaking issue in a reasonable price. I do recommend their plumbing services. read more

[[HIGHLIGHT]]Miguel was very friendly and helpful sharing what would be best for my situation.[[ENDHIGHLIGHT]] I was happy we were able to resolve my problem today. [[HIGHLIGHT]]He let me know he's a handyman and will help me if I need anything else to be done.[[ENDHIGHLIGHT]] read more

I'm not sure how these people are still in business. They give cheap prices and do cheap work. They are messy, unprofessional and unlicensed. Whoever this guy Ahmad is, clearly knows nothing about plumbing. He couldn't answer basic questions and his technician David was no better. You will highly regret going with outfit. Total scam read more

friendly plumbing inc Important Warning: This company is not licensed, and the owner, Ahmad Belal Mayr, is allegedly operating under someone else's license. I recently had my gas service shut off for fumigation. When PG&E came to restore the gas, they flagged my system for hazardous installation due to carbon monoxide leakage into my home--a serious and potentially fatal issue. Despite the clear danger, this company refused to fix their faulty installation, and I was forced to hire another plumber at my own expense. [[HIGHLIGHT]]During this ordeal, I was left without hot water over Christmas and had to rent a hotel because they wouldn't take responsibility.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Even after showing the owner photos of the installation and referencing the manufacturer's instructions, he denied any wrongdoing.[[ENDHIGHLIGHT]] I also suspect they lack valid insurance. They provided me with a falsified insurance certificate from a company called Kiss Insurance in San Jose. When I contacted Kiss, they could not verify any policy for Friendly Plumbing. This company has reportedly been involved in multiple lawsuits in the past two months. They have a terrible track record, with repeated license terminations by the California State Licensing Board (CSLB). Please be cautious--this company not only provides poor, potentially dangerous workmanship but also shows no accountability. If you're skeptical, I urge you to check their licensing status yourself on the CSLB website and hit liscense check. i got all the recipts to back this up. read more

The pricing and quality of work was great. I would definitely hire again for future projects.

Easy to work with and took care of a clean out valve installation in no time. Hires experienced plumbers with no b.s.

This has been the most unprofessional and most unreliable plumbing service we have used . They wasted days of our time promising to send a tech to install our water heater but no one turned up every day was the same . The owner called and promised us after the second day of no one turning up but then next morning again no one turned up . The whole day they kept promising a tech would come . They gave us time windows and then they kept telling us their tech was stuck in traffic . But no one turned up for 3 days . It was a harrowing time for us . We don't want anyone to go through with what we had to endure . Extremely disappointed read more

Needed them to check a frozen garbage disposal. Scheduler gave no indication of the possible cost but politely gave us a window between 9 and 11am for when the crew would come. They showed up at 2pm, spent less than 30 minutes snaking the drain and charged $650. When I balked, he dropped it to $550. I felt I had no real recourse, so I paid. I will NOT be using them in the future, though. Other than the initial phone call, the entire vibe of this company was unprofessional. Update: So I decided to call to ask about this. My first question was how much they'd charge to snake a kitchen drain. He said probably around $250. When I told him how much I was actually charged, he literally stammered and hung up the phone. I don't know if this company is legit and just wildly unprofessional, or if it's a scam and I got taken. Either way DO NOT USE THIS COMPANY. read more

Great Service, came right away to fix the problem. Value was great for same day work. Will def. call again

Got back to me right away and said they would send someone out last night ... we Agreed on a price and everything and they just never showed ... I waited all night read more

Jabari replaced my water heater which was a very tricky job because it was stuck behind my washer dryer in a tight corner. It took him 6.5 hrs of continuous problem solving. I was so impressed with his tenacity, friendliness and follow through in getting a hard job done successfully. He also went back and forth with me about which water heater I should replace with and whether to use my home warranty. I've already hired him for another job! Highly recommend Jabari! read more

Friendly Plumbing - Washer dryer - Plumbing Near Me - Hayward, California

I have water leaking from upstairs. Alex came on time, friendly and correctly diagnosed the problem. It turned out to be not related to the water pipe but due to water leaking from the shower to outside area and drips downstairs. Alex did many testings, back & forth, spending in total 1.5h on the diagnosis. He charged me $350 for the diagnosis which I think is too high considering he refused to seal my shower door to stop water from leaking in the first place but instead wanted to refer his friend. I feel this should be covered under his works as they list Bathtub & Shower repair as one of the services and from what I see is a relatively minor sealing job that would temporarily stop the problem. Also the price was not communicated in advance. He came as part of my scheduling for a "Free Estimate" as per their website. I didn't expect the work to be free (as he did spend 1.5h) but $350 just for the diagnosis is too high and when he left me with some small tasks (under their area) that I either have to do myself or hire another person again. Overall I'm happy that he was able to diagnose the problem without having to remove big part of the ceiling or walls. But taking stars for the price and the reluctance to do the necessary fix. read more

EBMUD came out to investigate a leak on my water main at my request. Turns out it's on my side of the meter and is up to me to get fixed. Th EBMUD tech says he'd consider this an emergency repair and to get it done that day. I bid the job out with multiple companies via Yelp, and these folks were the second company on scene - but the last company that I called to come out and provide a quote, so they actually responded the quickest! The first company wanted $350 just to dig a small hole (5 minutes) to see what kind of pipe it was under the grass so they could give me an accurate bid - and thought the repair would be $950 or more - I told them to get lost. Friendly plumbing came out and quoted me $450-650 depending on the type of pipe, but capped it at $650. Once he discovered the type of pipe, we settled at $500. He fixed the issue (from his arrival to departure) in less than 1 hr and 20 minutes, so I wouldn't say it was cheap given the material costs were likely just a few bucks - but I really can't complain given it was emergency service, he stayed within the agreed upon upfront rate and implemented what appears to be an acceptable fix. Assuming there are no issues with the repair (I'll update this review if a problem arises) - I'd absolutely recommend them, and wouldn't hesitate to use them in the future. Hope this helps! read more

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I called to get a estimate they came same day and fixed my faucet. I didn't mind the price because the problem was solved all in one day. will definitely be calling them if i ever need a plumber again! Headache reliever in a day is a great value! read more

We needed our water heater flushed out. They responded right away and they came to home the same day. Paul was very friendly and professional. He walked me through the process and offered up some education on water heaters and water pressure. I do not a thing about plumbing. I really appreciated the education. He also changed a faulty valve. Their pricing is very reasonable. I highly recommend this plumbing business 100%. I know I will contact them again for future plumbing needs. read more

[[HIGHLIGHT]]FP answered my work request immediately and sent the plumber the following day[[ENDHIGHLIGHT]]. The work is completed to my satisfaction. I will definitely recommend their service. read more

Albert Lopez and his partner were great. Very friendly, great work ethic, and even better customer service. Came in and got straight to work while letting me know exactly what was going on with my clogged drain. Would highly recommend and will continue to use them going forward with any issues that come up. Thank you!!! read more

Do yourself a favor and avoid this place like the plague. Unprofessional and they don't answer their phones. Literally will leave you hanging and does not fulfill their commitments. WORST business ever! I can't express how aggravating this business has been to work with. So many other choices and we had to work with this company. Don't make the same mistake I did working with these people. AVOID this place like herpes! read more

UNETHICAL Practices. Don't contact them. Friendly Plumbing was assigned to us by Liberty Home Warranty for a leaking toilet pipe. We knew where the leak was and which pipe was leaking since we had already taken a quote from another company and they had to open the walls to check. They didn't charge us for diagnosis and leak detection since it was quite straight forward. But we decided to go with the warranty company since we felt it will be safer. Big mistake. Ahmad who seems to be the manager asked me to send the pictures of the open walls and pipe which I sent (Picture attached). Then the plumber from Friendly Plumbing arrived a couple of days later and saw the leak with a flash light and left in 5 minutes. For his 5 minutes visit, Friendly Plumbing sent two invoices to the warranty company totaling $450. They stated diagnosis ($100) and leak detection ($350). Now they have quoted $900 to repair the leaking pipe. And I have to pay extra to get the walls fixed. When I called questioning these invoices and unreasonable amounts, Ahmad's response was - "this is how we work (and tried to justify the 5 minutes visit with BS) and told me to contact the warranty company". Stay away from these unethical people who will rob you. Our claim is still open after almost 4 weeks. read more

Friendly Plumbing - Plumbing Near Me - Hayward, California

Sent 2 guys out to look at our faucet. Gave an estimate of $900! to replace it. When I balked they offered $700 if we chose a simpler faucet. Then suddenly it was $500. Paid for the diagnostic and declined. Sketchy af. read more

This review was originally less generous. We used Yelp's request a quote tool for a small job to replace a wax ring on our toilet. We have an 130 year old Victorian and had concerns about potential water damage to the subfloor of our bathroom. Ahmad replied within 10 minutes with a competitive price. When we accepted the quote, Manuel came the same day, replaced the ring in 20 minutes and left after meticulously cleaning up the area. The wax ring leaked. However, after exchanging messages, Ahmad sent Manuel back a few days later to repair the issue. He used a larger ring, packed additional wax, double checked the supply line and reset the toilet. He also did not leave until we were satisfied that the toilet was no longer leaking. We appreciate the pride and quality of work. More importantly, we appreciate that they returned to fix work to our standards. read more

Friendly? Maybe so, but please be HONEST as well!!! If you're too busy to handle current jobs, not at all sure why I was told 'be right with you, be right with you'. Now that Friday has past, the wkd, and now Monday, Yeah, I made an appt. w some professionals, not claiming to be able to show up RIGHT AWAY, but schedules were checked and an appt. made. Why you wanted to waste my time? On top of existing contractor issues i'm trying to FIX, you only compounded the issue. Thanks for that. read more

Disappointing Experience with Friendly Plumbing I recently (June) hired Friendly Plumbing for a plumbing issue, and I was extremely disappointed with the service. [[HIGHLIGHT]]First, they arrived 3 people without any communication, which was frustrating.[[ENDHIGHLIGHT]] Once they start the service, they were all over the place it felt like they rushed through the job. The plumber was inexperienced and didn't take the time to explain properly and told us we have to spend 8K to fix the drain, they were unable figure out what the problem was or how they would fix it. After they left, the issue wasn't resolved, and told us call HOA company to where are the drainpipes are. [[HIGHLIGHT]]they charged me over $500, since that I been trying to reach out to them only Qais pick up the phone and he always have same answer, I will give message to Amar, Amar never call me and or responded to my emails[[ENDHIGHLIGHT]]. I expected professionalism and quality work, but unfortunately, I received the opposite. I would not recommend this Plumbing Service to anyone looking for reliable plumbing services read more

2 hours late. Showed up without the necessary equipment, or indeed, the water heater itself. This pushed the job to 3 hours late. Charged me $160 more than the original quote. It was like pulling teeth to get a receipt, and I waited 25 minutes for one. Then there was the work quality itself (see pics.) I sure hope the hot water heater install is more trustworthy than the way my home was treated. When I texted the manager these pics, he suggested ways I could repair the damage done by his tech person. Right, so... I guess they're used to advising clients cleaning up after them. Enough said. read more

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Our main water line was busted by an improperly parked truck. Friendly Plumbing and their crew were the fastest to respond, the fastest to get us a quote and the most available of the three companies we contacted. Stupidly, we delayed retaining them while we got other opinions. But each plumber diagnosed the same issue. The difference? All of them came in at a higher overall quote. After three days without water, they have rescued us. They have been here all day and when they were unable to make the initial repair, the arrived early the next day to complete the job. Alberto is fantastic: communicative, easy going, hard-working. His assistant was just as good. It was a lot of work, digging a 250 foot trench up hill. I can't recommend them enough. We will always use them going forward. read more

My hot water heater gave out . I knew it would at some point that day came Saturday . Friendly service was able to come out and change my water heater the same day . They sent their team member Alex . He came with a hot water heater a bit bigger than the one I had . He was able to make it fit with some pieces of wood I had for a different project. All good hot water back on !! They forgot the foam wrappers and even came back to ensure I received them to wrap around the piping ! Nice job read more

My tenant informed me late night that the kitchen sink started leaking and it was causing a huge mess in the cabinet. I reached out to a few handymen in the area and luckily I came across Friendly Plumbing. They responded almost immediately to my Yelp message and came out the same day to assess the damage. They provided a reasonable quote and started working the same evening to get it fixed. The leaking has stopped and the sink looks great! Very happy with this job and will definitely use Friendly Plumbing again in the future =) read more

Prompt, very reasonably priced, same day service, flat rate for everything and worked until 11pm to get the job done! He came back the next day to make sure everything was working! read more

They responded to my request within 10 minutes and we got service 2 hours later. Alejandro is very nice, and gave honest opinion and estimate. Our home has no access to the pipes from inside and he did not mind hiking around the clubhouse in the complex then up a small hill to the bottom of our home to inspect everything first and decided to do a snake clean to clear the drain. Our kitchen sink clog is gone and we are very happy with the result! If you live near their service area. I high recommend their same day service. Best of all it doesn't cost more than other service that'd schedule days later. read more

great company...they arrived on time and went right to work. they were very efficient and timely. after they were done they cleaned up and then spoke with us about what they had done and gave us recommendations as to what work we might need to do in the future. overall we were very satisfied with the work they performed and the professionalism. and we would definitely use them again....(this was our second time using them) read more

Whatever is the issue in our bathroom is still not fixed and we already paid $1500+. Alex was not clear in his communication on what he was doing and what services were being done. We contacted Friendly Plumbing previously to clean the clogged drain and was not resolved and quoted $1900 just to dig to try and find what the issue was since the snake and camera could not find the issue. We found a leak in the pipe in the foundation below the house and was quoted to fix the pipe and the clog issue was not addressed. When Alex finished with pipe replacements, he went to test the drain in the shower and toilet and was working temporarily but within the hour the clog had gotten worse and the toilet and bath tub drain were clogged and no longer able to be used at all. I sent pictures and videos and he spoke to me and told me that it wasn't part of the quote and he wasn't going to or Intended to fix the main issue we contacted them regarding and quoted another $1900. We have used another plumbing service and they said they charge half the cost normally to replace leaking pipes and they suggested that we reroute the pipes since the pipes were old and clearing them would only temporally fix the issue and likely occur again. Will never use them again. I messaged the owner on Yelp and he never responded or got back to me. Absolutely terrible service and overcharged! read more

Friendly Plumbing - Clogged drain - Plumbing Near Me - Hayward, California

First off been doing a lot of work in my home during the pandemic. I have used a lot of contractors for some work that I wasn't skilled to perform. I had some problems with my kitchen sink installed that resulted in the leaking of both angle stop devices. I decided to get a quote using Yelp system. To my surprise, FTP came with a flat rate. I couldn't believe the deal they was offering. I made my appointment with this so friendly guy name Ahmad. He dispatched Manuel to come perform the services. Manuel was so friendly and helpful performing the changes needed to stop the leaks. He was fast and flexible. Because also had two other contractors completing a backsplash in that same kitchen. I definitely found some plumbers to count on. I will definitely refer them to my family, friends and Yelpers. read more

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$1500 estimate to replace a shower valve. Much higher estimate than the others I got. I wonder if this is because I'm a single woman and they were trying to take advantage of me. Did not hire, can't vouch for the work. read more

They don't deserve a star from nobody unreliable, non responsive and the only response I got was when they terminated there service after waiting 6 hours... read more

I had an emergency leak coming through the sheet rock, garage ceiling. I discovered the problem upon returning home at approximately 12:15 pm. I found Freindly Plumbing on the internet. Their add indicated they were available 24/7, had an excellent rating & a long business history. I called & was dealt with in a courteous & professional manner. I was scheduled for an appointment for 2-4 pm. The plumber assigned to respond arrived a few minutes after 2. He quickly determined the source of the leak & completed the repair by 3:20!!. The required repair was fully explained & I was given a charge for the service that was fair. I am very satisfied & highly recommend Friendly Plumbing. read more

The plumber was very good; super friendly and explained everything thoroughly. Communication about the appointment times was very good; they were a bit late - which happens, this is the Bay Area after all - but communicated so well about it. I really appreciate that. read more