I would highly recommend ! They are the best! They are so…read morededicated and always add a personal touch ...our St Bernard has never looked better !!! You guys rock!!!

Groomer, Stephanie Bliss gets 5 stars but the store itself unfortunately only gets 1 star. The…read morepeople are super nice but the store is filthy and there is a thick layer of dust and hair on everything. Stephanie gets 5 stars for the amazing groom she did on my yorkiepoo Henry. This was his first time getting groomed by Stephanie but she put him right at ease. When he was done, he looked so cute and happy. He didn't seem to have been stressed out like with other groomers. We will definitely be going back to Stephanie.

I have had many, many animals over the years and have been to many pet stores all over the country…read more And I'm not sure you could find a more knowledgeable person than Dom. He's the owner but is totally hands-on...not just a behind-the-scenes guy. He's right out there, scooping fish, chatting with customers about their pets, giving AWESOME advice about food, treats, medications, whatever you need. Even making deliveries for orders! (C'mon...what owner does that??) This guy KNOWS his product. He's just a really nice, kind, caring person who makes it very obvious that you as well as your pet are 100% happy with whatever you've purchased. So if you have ANY questions about, well, pretty much anything, he's your man. PSP in Somersworth is the only one I've been to so I can't attest to how others are run. And they're all privately owned franchises so they can differ greatly. But however you feel about the others, don't let it sway you from going here. It's always clean, well stocked and it's very convenient (next to Market Basket in Somerworth,NH...tax free! Woohoo!!) It even has designated parking in front of the store. You can even get your food delivered the same day! For FREE!!! There's also a sale rack in front which is nice. Something I learned last time I was in is that anything that is returned but has been opened goes to local shelters. (Love that!) Make sure to go on the web site and get on the mailing list, too. You will get coupons for 10-20% off your whole order and you'll also get points for watching 20 second videos, doing little animal quizzes etc. Points = money so you get up to $20 off your order at a whack. What's not to like about that?? You will always see people with their furry friends in there shopping and there's always a bowl of cool water for them, if needed. I'm not affiliated with this store in any way. I'm just a very happy customer that wants to make sure people know how awesome this place is.

Exceptional customer service, like no other. Makes me feel special every time. The coupons keep…read moreitems much lower than competitors, which keeps me coming back. Highly recommend!

I used their self wash dog station and bought some things. Staff was helpful and friendly. I'll…read morebe going back there.

Friendly staff, competitive prices, great selection. Be on the lookout for deals throughout the…read morestore. Everything you need for cats, dogs, and small pets. So glad this spot is in Eliot!

Worst customer service and most unkempt store I've ever seen. Loads of empty shelves and pallets of…read morenew items yet to put away just shoved down every isle so you can't move around. If a fire marshall saw this place.....

Bought 2 Electric Blue Acaras, 2 weeks ago this Sunday. I will admit some very tiny amount of fault…read morehere as I don't have a quarantine tank, but these guys were doomed to begin with. Now I've lost all my fish. Not even 12 hours in the tank, one of the Acaras had eye cloud/pop eye, started treatment right away, didn't think much of it, it happens. 3 days later my Oscar got "ick" & here's the whole downfall. That Acara had Epistylis. I didn't realize that cloudy eye could be caused by this disease, and now all my fish are covered in Epistylis. I've bought $100's of dollars in fin/body treatment for that cloudy eye, and to treat what I originally thought was ick, and now I'm left with dying fish. I've lowered temps, bought new meds, but it's just too late I think. If these fish don't survive, now I need all new substrate, decor, literally have to reset the whole tank. I feel as though I should be reimbursed for all of the wasted medications, my loss of fish, the new substrate I'll have to get, all of it. I've been a customer of Petco for many many years, I hope you guys can make this right, and TAKE BETTER CARE OF YOUR FISH!!

I always go here for my pet-needs, the owners are incredible; always polite and willing to laugh,…read morethe store is always immaculately clean and well-organized. There is plenty of parking as well, if you drive all the way back there are two parking spots available, maybe three if you have a smaller vehicle. Dogs/cats/animals are always welcome and they have an amazing selection! I always push to support small businesses and this is one of my all-time favorites!

I have been a loyal customer for many years and will continue to do so for many more years . They…read moreonly carry quality products and are very knowledgeable. You don't have to try and figure out if it's a good quality product or not. If it's in the store, it's a good product. Love these guys... love this place!

The absolute best doggie daycare! The staff is so kind and friendly on every single interaction…read moreI've had with them over the past 4 years. My dog doesn't get along with every dog and doesn't do great in large crowds, so their squirrel group is perfect for her. I could not say enough good things about this daycare!

We were happy after the first grooming session because they did a nice job. But then the second…read moretime, our dog was terrified to go in and when we went to pick her up the groomer complained that she was impossible to groom because she doesn't like the blow dryer and that they will not see her anymore. It's also very uncomfortable that they wont even let you inside the building to see where your dog is being cared for and groomed. We moved from Florida when she was 2 and she never had any issues at the groomer down there so I would not trust these people with your dog.

It doesn't exist anymore. There is a new pet store with very little aquarium supplies.read more

Great selection of cichlids. Friendly and they know what they are talking about. you will pay a…read morelittle more than you would at Wal-Mart but better selection and better atmosphere.

Disappointed when I walked in for the first time looking for supplies and none of they employees…read morewere wearing masks. I understand not requiring customers to wear then, however i found it odd theyre the only business ive been to that do not require them for staff.

This is a great pet store. We used to shop at one of the big name places, but our high quality dog…read morefood is much cheaper here. They have an amazing selection of higher quality pet foods.

Today I had the best experience having my dog, Myah, groomed by Alicia. Alicia truly cared for my…read moredog and provided the best grooming we have ever had with our husky. I have been to many groomers the 11 years I have had her and Alicia is by far the best. Thank you Alicia! Kristin

After bringing my dog to their grooming dept for 7 years without incident, I brought my happy,…read morewell-adjusted 44lb dog in on Tuesday 4/22/25 for grooming. This new grooming team was so rough with my gentle and happy dog that when I went to pick him up, he darted through the doors, eager to get out. They couldn't figure out how to put on his collar. They were not only inept, but cruel and traumatized my otherwise easygoing dog. He gets along with everyone and is very mellow, but something happened with this grooming staff, and I will never, ever bring my dog back to PetSmart. I always tipped $20 to the groomers on top of the fee, so I've been happy...up until now. Never again.

Brought our puppy here to be trained and we went with a "group class"…read more The other dog in the same exact room and area as our dog made the training impossible, because each dog was just distracted by the other one. The classes went okay at first until the end of them when the trainer said we're going to work on "socializing". The other dog was much much larger and quickly came over to ours and overpowering, literally pinning our dog to the ground. The trainer stated that our dog would "bite or bark when they don't feel safe" but instead, our little dog simply lied down and peed himself because he was so scared... This evidently caused behavioral issues with our puppy and caused him to be scared of other dogs and strangers. HIGHLY do NOT recommend bringing your dog here to be trained... Also the prices of items there are absurd

Was there earlier and overheard an employee ask if they could sit down because they twisted their…read moreankle. Employee was told that it would be seen as lazy and the business requires a doctor's note to permit them to work while seated. Apparently this is legal in New Hampshire, if a retail worker is hurt and asks for on the fly accommodations, their employer can require them to spend large amounts of their own money to visit a doctor and receive a note when the accommodations are needed then and there. I left promptly after hearing this interaction and will not be returning as I do not support businesses that do not support their workers. Legality and morality are not the same. Be better.