Worst customer service and most unkempt store I've ever seen. Loads of empty shelves and pallets of…read morenew items yet to put away just shoved down every isle so you can't move around. If a fire marshall saw this place.....

Bought 2 Electric Blue Acaras, 2 weeks ago this Sunday. I will admit some very tiny amount of fault…read morehere as I don't have a quarantine tank, but these guys were doomed to begin with. Now I've lost all my fish. Not even 12 hours in the tank, one of the Acaras had eye cloud/pop eye, started treatment right away, didn't think much of it, it happens. 3 days later my Oscar got "ick" & here's the whole downfall. That Acara had Epistylis. I didn't realize that cloudy eye could be caused by this disease, and now all my fish are covered in Epistylis. I've bought $100's of dollars in fin/body treatment for that cloudy eye, and to treat what I originally thought was ick, and now I'm left with dying fish. I've lowered temps, bought new meds, but it's just too late I think. If these fish don't survive, now I need all new substrate, decor, literally have to reset the whole tank. I feel as though I should be reimbursed for all of the wasted medications, my loss of fish, the new substrate I'll have to get, all of it. I've been a customer of Petco for many many years, I hope you guys can make this right, and TAKE BETTER CARE OF YOUR FISH!!

Grooming for a new rescue pup He looks awesome now…read moreWill need a bit before he is all 100% but K9 Chaos did awesome job

Big fans. Professional and knowledgeable staff are it's biggest perk, plus it's easy to book…read moreonline. Our pup has boarded here a couple times, goes to daycare a couple days a week, and my husband and I had puppy class here! They have a great retail side, too. Our dog LOVES it here!

Brought our puppy here to be trained and we went with a "group class"…read more The other dog in the same exact room and area as our dog made the training impossible, because each dog was just distracted by the other one. The classes went okay at first until the end of them when the trainer said we're going to work on "socializing". The other dog was much much larger and quickly came over to ours and overpowering, literally pinning our dog to the ground. The trainer stated that our dog would "bite or bark when they don't feel safe" but instead, our little dog simply lied down and peed himself because he was so scared... This evidently caused behavioral issues with our puppy and caused him to be scared of other dogs and strangers. HIGHLY do NOT recommend bringing your dog here to be trained... Also the prices of items there are absurd

Was there earlier and overheard an employee ask if they could sit down because they twisted their…read moreankle. Employee was told that it would be seen as lazy and the business requires a doctor's note to permit them to work while seated. Apparently this is legal in New Hampshire, if a retail worker is hurt and asks for on the fly accommodations, their employer can require them to spend large amounts of their own money to visit a doctor and receive a note when the accommodations are needed then and there. I left promptly after hearing this interaction and will not be returning as I do not support businesses that do not support their workers. Legality and morality are not the same. Be better.

Shelters are always so sad to visit, but I really love this one! And they are a no-kill…read moreshelter...which makes a huge difference to me when I donate to them! They are opening a brand new building thanks to a man who left his money to them when he passed away! Open house for the new building is 7-18-19...I belie 4-6pm...Adopt! Don't shop!!!

This shelter is great and cares so much about their animals and community. Staff is helpful and…read moremakes the adoption process simple!

It doesn't exist anymore. There is a new pet store with very little aquarium supplies.read more

Great selection of cichlids. Friendly and they know what they are talking about. you will pay a…read morelittle more than you would at Wal-Mart but better selection and better atmosphere.

I have had many, many animals over the years and have been to many pet stores all over the country…read more And I'm not sure you could find a more knowledgeable person than Dom. He's the owner but is totally hands-on...not just a behind-the-scenes guy. He's right out there, scooping fish, chatting with customers about their pets, giving AWESOME advice about food, treats, medications, whatever you need. Even making deliveries for orders! (C'mon...what owner does that??) This guy KNOWS his product. He's just a really nice, kind, caring person who makes it very obvious that you as well as your pet are 100% happy with whatever you've purchased. So if you have ANY questions about, well, pretty much anything, he's your man. PSP in Somersworth is the only one I've been to so I can't attest to how others are run. And they're all privately owned franchises so they can differ greatly. But however you feel about the others, don't let it sway you from going here. It's always clean, well stocked and it's very convenient (next to Market Basket in Somerworth,NH...tax free! Woohoo!!) It even has designated parking in front of the store. You can even get your food delivered the same day! For FREE!!! There's also a sale rack in front which is nice. Something I learned last time I was in is that anything that is returned but has been opened goes to local shelters. (Love that!) Make sure to go on the web site and get on the mailing list, too. You will get coupons for 10-20% off your whole order and you'll also get points for watching 20 second videos, doing little animal quizzes etc. Points = money so you get up to $20 off your order at a whack. What's not to like about that?? You will always see people with their furry friends in there shopping and there's always a bowl of cool water for them, if needed. I'm not affiliated with this store in any way. I'm just a very happy customer that wants to make sure people know how awesome this place is.

Exceptional customer service, like no other. Makes me feel special every time. The coupons keep…read moreitems much lower than competitors, which keeps me coming back. Highly recommend!

I used their self wash dog station and bought some things. Staff was helpful and friendly. I'll…read morebe going back there.

Friendly staff, competitive prices, great selection. Be on the lookout for deals throughout the…read morestore. Everything you need for cats, dogs, and small pets. So glad this spot is in Eliot!

Disappointed when I walked in for the first time looking for supplies and none of they employees…read morewere wearing masks. I understand not requiring customers to wear then, however i found it odd theyre the only business ive been to that do not require them for staff.

This is a great pet store. We used to shop at one of the big name places, but our high quality dog…read morefood is much cheaper here. They have an amazing selection of higher quality pet foods.

Taylor helped me so much to understand what was the best seed for my needs. She also had lots of…read moreinsight into my house finch problem and helped me tell the difference between house finches and purple finches. I could tell she really knows her stuff and has a love for the birds. This is why I came instead of going to Walmart or Ace. I wanted to up my bird feeding game and this is the place to do that. Ultimately I'll save money and have happier healthier birds. The expert advice is such a bonus. I also joined the daily discount club and my savings today paid for my year's membership. The store is beautiful and has a great selection. Well worth the visit. Thanks Taylor !

I know that I have been a customer of Mark and Roseann's for the past 14 years. I love the quality…read moreof the products, but even moreso, the personal attention and advice that I get from them. I have lost a few feeders and also a few poles, due to bear attacks. One of them, we even was able to record. When the bear stood up to take the feeder down, we yelled and begged for him/her NOT to do it to us again! The pole was like a feather in its hand. YIKES! We have tried taking in the feeders at night, only to find that the racoons discovered one of our feeders that was left on the porch, only to find cute little paw prints in grape jelly everywhere! We can't expect the store to replace what we have lost due to animal attacks... Bears are pretty strong. I have been feeding the birds since I first discovered what I thought was a loose canary flying overhead, only to discover that nature has some incredible colors! It's been probably thirty five years now. Feeding the birds is what gets me through the winter... I am very appreciative that Wild Birds Unlimited has a store here... and while my budget has drastically been reduced, I do still go in when I am able. My poles have been modified and my feeders taped together, but I do manage to get in on occasion. Mark and Roseann are two of the sweetest folks you will ever meet. I find it odd that someone would write a negative review, so I think that something must have been off. I have never had a problem with something that needed to go back. They are extremely positive people.