Worst customer service and most unkempt store I've ever seen. Loads of empty shelves and pallets of…read morenew items yet to put away just shoved down every isle so you can't move around. If a fire marshall saw this place.....

Just once, I would like to come here and have my order rung up correctly including my coupons…read more The last time I was overcharged by $4 because the girl didn't know how to take off the coupon I handed her, so she just pretended to scan it and stuck it on top of the register. I always make it a point to check my receipts when I get to the car, especially here at Petco because they don't have a screen where I can watch what's being rung up. Sometimes things that are on sale don't ring up at sale price, coupons don't come off, etc. Tonight, I was overcharged by $7.48 because the manager who rang us up was in such a rush to get us out of there that she didn't properly read the coupons I handed her. It may not seem like a lot of money to some people, but it all adds up, really fast since I shop here quite often.

Grooming for a new rescue pup He looks awesome now…read moreWill need a bit before he is all 100% but K9 Chaos did awesome job

Big fans. Professional and knowledgeable staff are it's biggest perk, plus it's easy to book…read moreonline. Our pup has boarded here a couple times, goes to daycare a couple days a week, and my husband and I had puppy class here! They have a great retail side, too. Our dog LOVES it here!

Every staff interaction I have had has been absolutely wonderful. My questions are always answered…read moreand the grooming staff are great as well! This is my go-to for all my pet needs!

Brought our puppy here to be trained and we went with a "group class"…read more The other dog in the same exact room and area as our dog made the training impossible, because each dog was just distracted by the other one. The classes went okay at first until the end of them when the trainer said we're going to work on "socializing". The other dog was much much larger and quickly came over to ours and overpowering, literally pinning our dog to the ground. The trainer stated that our dog would "bite or bark when they don't feel safe" but instead, our little dog simply lied down and peed himself because he was so scared... This evidently caused behavioral issues with our puppy and caused him to be scared of other dogs and strangers. HIGHLY do NOT recommend bringing your dog here to be trained... Also the prices of items there are absurd

Shelters are always so sad to visit, but I really love this one! And they are a no-kill…read moreshelter...which makes a huge difference to me when I donate to them! They are opening a brand new building thanks to a man who left his money to them when he passed away! Open house for the new building is 7-18-19...I belie 4-6pm...Adopt! Don't shop!!!

Manager was extremely rude. We've adopted 2 dogs from them in the past. I wanted to adopted a…read morekitten and told them multiple times that our dog was in the car. They never ask for a meet in greet for the two pets. After we adopted the kitty and went back to the car the two were very aggressive to one another. Kitten was in a crate. So we realized it was a bad situation for them both. Our fault for not introducing them correctly. So we brought the kitten back in and got banned from the place. Could have been handled much more professionally.

It doesn't exist anymore. There is a new pet store with very little aquarium supplies.read more

Great selection of cichlids. Friendly and they know what they are talking about. you will pay a…read morelittle more than you would at Wal-Mart but better selection and better atmosphere.

Exceptional customer service, like no other. Makes me feel special every time. The coupons keep…read moreitems much lower than competitors, which keeps me coming back. Highly recommend!

Just moved to town and went a few places for the Open Farm RawMix dog food was told to come to Pet…read moreSupplies I was greeted by Tracy she was very helpful showing me where the dog food was and she also checked me out she was very pleasant and helpful the store had everything I need I'll be back

I used their self wash dog station and bought some things. Staff was helpful and friendly. I'll…read morebe going back there.

Friendly staff, competitive prices, great selection. Be on the lookout for deals throughout the…read morestore. Everything you need for cats, dogs, and small pets. So glad this spot is in Eliot!

Disappointed when I walked in for the first time looking for supplies and none of they employees…read morewere wearing masks. I understand not requiring customers to wear then, however i found it odd theyre the only business ive been to that do not require them for staff.

This is a great pet store. We used to shop at one of the big name places, but our high quality dog…read morefood is much cheaper here. They have an amazing selection of higher quality pet foods.

Taylor helped me so much to understand what was the best seed for my needs. She also had lots of…read moreinsight into my house finch problem and helped me tell the difference between house finches and purple finches. I could tell she really knows her stuff and has a love for the birds. This is why I came instead of going to Walmart or Ace. I wanted to up my bird feeding game and this is the place to do that. Ultimately I'll save money and have happier healthier birds. The expert advice is such a bonus. I also joined the daily discount club and my savings today paid for my year's membership. The store is beautiful and has a great selection. Well worth the visit. Thanks Taylor !

I know that I have been a customer of Mark and Roseann's for the past 14 years. I love the quality…read moreof the products, but even moreso, the personal attention and advice that I get from them. I have lost a few feeders and also a few poles, due to bear attacks. One of them, we even was able to record. When the bear stood up to take the feeder down, we yelled and begged for him/her NOT to do it to us again! The pole was like a feather in its hand. YIKES! We have tried taking in the feeders at night, only to find that the racoons discovered one of our feeders that was left on the porch, only to find cute little paw prints in grape jelly everywhere! We can't expect the store to replace what we have lost due to animal attacks... Bears are pretty strong. I have been feeding the birds since I first discovered what I thought was a loose canary flying overhead, only to discover that nature has some incredible colors! It's been probably thirty five years now. Feeding the birds is what gets me through the winter... I am very appreciative that Wild Birds Unlimited has a store here... and while my budget has drastically been reduced, I do still go in when I am able. My poles have been modified and my feeders taped together, but I do manage to get in on occasion. Mark and Roseann are two of the sweetest folks you will ever meet. I find it odd that someone would write a negative review, so I think that something must have been off. I have never had a problem with something that needed to go back. They are extremely positive people.