I have had many, many animals over the years and have been to many pet stores all over the country…read more And I'm not sure you could find a more knowledgeable person than Dom. He's the owner but is totally hands-on...not just a behind-the-scenes guy. He's right out there, scooping fish, chatting with customers about their pets, giving AWESOME advice about food, treats, medications, whatever you need. Even making deliveries for orders! (C'mon...what owner does that??) This guy KNOWS his product. He's just a really nice, kind, caring person who makes it very obvious that you as well as your pet are 100% happy with whatever you've purchased. So if you have ANY questions about, well, pretty much anything, he's your man. PSP in Somersworth is the only one I've been to so I can't attest to how others are run. And they're all privately owned franchises so they can differ greatly. But however you feel about the others, don't let it sway you from going here. It's always clean, well stocked and it's very convenient (next to Market Basket in Somerworth,NH...tax free! Woohoo!!) It even has designated parking in front of the store. You can even get your food delivered the same day! For FREE!!! There's also a sale rack in front which is nice. Something I learned last time I was in is that anything that is returned but has been opened goes to local shelters. (Love that!) Make sure to go on the web site and get on the mailing list, too. You will get coupons for 10-20% off your whole order and you'll also get points for watching 20 second videos, doing little animal quizzes etc. Points = money so you get up to $20 off your order at a whack. What's not to like about that?? You will always see people with their furry friends in there shopping and there's always a bowl of cool water for them, if needed. I'm not affiliated with this store in any way. I'm just a very happy customer that wants to make sure people know how awesome this place is.

Exceptional customer service, like no other. Makes me feel special every time. The coupons keep…read moreitems much lower than competitors, which keeps me coming back. Highly recommend!

My poor pup needed a sanitary grooming desperately and I was out of town in Wells ME. They took her…read moreimmediately and completed the grooming in minutes and did not want to charge me!! Such nice friendly people and great service. I left the groomer a nice tip.

My pup came home with a very bloody ear and when I called about it and told them they hung up and…read morewouldn't answer when I attempted to call again

Went in looking for snake bedding. They do not even sell the proper Aspen bedding for snakes. They…read moresell the chip kind which is bad for them. The girl was not nice at all.

Very helpful staff! I generally purchase feeders and supplies for my reptiles there. Never had a…read morebad experience. Prices are good, staff is friendly and quite knowledgeable. Support this local business if you have a chance.

Nick is awesome, really nice and helpful, with a lot of knowledge on the products. I also used to…read moreshop at a big name place and then Alec in here and realized where I wanted my money to go. I thought I was buying quality food when I was purchasing science diet, but weruva is soooo much better. And now I buy lavender kitty litter which also rules

Disappointed when I walked in for the first time looking for supplies and none of they employees…read morewere wearing masks. I understand not requiring customers to wear then, however i found it odd theyre the only business ive been to that do not require them for staff.

I was unsure how I wanted her groomed so I wasn't super helpful. Despite that she came out looking…read moregreat. I wish I lived up here year round, because they would be my go to groomers!!!

I love Green Dog Grooming! My dog always looks fantastic, he loves going there…read more Green Dog staff are skilled and professional. I love the post visit photo and "Report Card"!

I'm a self-proclaimed pet store junkie (and with a few dozen pets ranging from rats and reptiles to…read moredogs and parrots, I visit pet stores often.) I don't like bad pet stores, and I'm pretty vocal about it, so after reading all the terrible reviews online about this place, I decided to stop in to see if a pet store as bad as the reviews made it sound really existed. Boy am I glad that I did! The place has the same smell that any pet store that houses reptiles has; it isn't an offensive smell, and it ain't because the place is dirty. Far from it - this place is immaculate. The animals are obviously very well cared for, and they're all very, very tame, from the rodents to the reptiles. They've got the tamest sugar gliders I've ever seen anywhere, ever, and that includes at breeders. The gliders here come running to the door of the cage to beg for treats! The owner of the store, Stacy, was super nice and super friendly. She didn't avoid me, follow me around the store, or stare at my tattoos like most pet store employees do, and I appreciate that. I went in looking for a companion for my rat, who just lost his cage mate. There weren't any male rats on the sales floor, and she was kind enough to let me go out back with her to pick out my own from the breeder bins. The babies are obviously handled, since they weren't terrified and most of them were pretty content to be held. The cages were all immaculate and reasonably spacious, particularly by pet store standards. Many of the displays are hand made, and are pretty. Prices are very reasonable, especially for a small, privately owned store. The selection isn't what you'd find in a larger store, but this place is on the smaller side, and is absolutely packed to the brim with some pretty cool stuff. I didn't notice any dog or cat stuff, but that doesn't mean it wasn't there - I was just too busy looking at the bird and small animal stuff! Stacy took the time to walk me around the store, talk about the animals there, ask me about my plethora of pets, talk about the personalities of some of the critters in the store, and really took the time to have a conversation with me, and never tried to sell me anything. It was, as far as I'm concerned, the perfect pet store experience. If you're in to reptiles, fish, and small critters, this place is where it's at. It's highly recommended!

I also love this place, the owners are soo helpful and good friendly people!! I feel its better…read morethen some big chain store who are just sellers with employees-most of them don't even own pets! Big fish/little fish are way more knowledgeable and they care about there animals and helping you care for them the best you can. I (and my kids) like to visit often just to see whats new and also when i need any pets/feeders/fish even enclosures, or just some questions about the animals I already have. They also are involved in great causes, my kids did a coloring contests for a cause there!!! They have even had kids there for field trips to learn so awesome things about the animals!!

Shelters are always so sad to visit, but I really love this one! And they are a no-kill…read moreshelter...which makes a huge difference to me when I donate to them! They are opening a brand new building thanks to a man who left his money to them when he passed away! Open house for the new building is 7-18-19...I belie 4-6pm...Adopt! Don't shop!!!

Manager was extremely rude. We've adopted 2 dogs from them in the past. I wanted to adopted a…read morekitten and told them multiple times that our dog was in the car. They never ask for a meet in greet for the two pets. After we adopted the kitty and went back to the car the two were very aggressive to one another. Kitten was in a crate. So we realized it was a bad situation for them both. Our fault for not introducing them correctly. So we brought the kitten back in and got banned from the place. Could have been handled much more professionally.

This is what my chocolate lab tells me about It's a Dog's World: "I love it there! I love it so…read moremuch that I can't help whining with impatience when we're in the car driving there. When we arrive, I always race across the parking lot to get inside, even though my person gets annoyed and tries to make me slow down. I love to play outdoors in the grassy fields with my dog friends. Renee and Tim and all the people who work there are so nice. They are great ball throwers! Nap time is okay too, because I play so hard I tire myself out. Dog's World is one of my favorite places. I like it even more than going to the beach!"

Tanzi started day care at 7 months and was timid for 2 visits. On the third visit she got so…read moreexcited in the car as we drove in and couldn't wait to get out of the car and start playing! She's 1&1/2 years now and loves going to play 2 days a week! Great place with people who know and love dogs!