People are very polite and helpful,wonderful assortment of baked goods and hot coffee. You won't…read moreleave empty handed. I'll be going there regularly.

Easily a 5 star bakery. Donuts are FANTASTICLY OUT OF THIS WORLD. They are cash only, make sure you…read moreget there early in the AM, before 9 AM would be ideal! Try the "Butterly" donut, you will absolutely be in heaven after!

Very friendly staff and clean inside. The donut selection is fun and if you're not local- the sour…read morecream donut is a must try. It's a chill casual local hangout and not fancy but just what you want for a relaxing morning. There's papers you can read and you're able to sit outside if you'd like. The owner is friendly and when he's there, he welcomes you. The egg wraps are simple yet delicious and there's options for tea and smoothies if coffee isn't your favorite. Just a standard coffee joint that is friendly and yummy.

Craving dessert after lunch, my husband and I decided to try Daylight Donuts after driving past it…read morecountless times. A huge donut fan, I generally like to try at least one yeast donut and one cake donut when discovering a new donut shop. I opted for the chocolate frosted donut (yeast) and sour cream donut (cake). Both were absolutely delicious. While certainly sweet, both didn't feel super heavy in the way that sometimes a heavily glazed and overly saccharine cakey donut can taste. I slightly preferred the sour cream donut, which I can now understand why is one of their bestsellers. Once I got to the car, I realized that the friendly lady at the shop had threw in an extra chocolate cake donut, either by accident or intentionally. It was delicious too. At $1.50 each, the donuts are exceedingly reasonably priced. There is a credit card fee.

I went in to get my 91 year-old grandmother a doughnut and I love their donuts so I decided to grab…read moresix. The lady decided to put them in bags. I asked her can you please put them in a box she had such an attitude over a single box I told her to cancel my order very very rude so so rude in front of many customers, I will not be returning and a lot of my family won't either I've never been treated so rude in my life horrible customer service.

Ordered Ramon's Bakery, chocolate fingers, spotlights,etc. to have extra for graduation party…read more Fantastic. Big hit, fresh, good. Everyone asked where they came from. They always put out a good product.

First, there's a fly on top of the donuts. Server Aaliya was nicely informed but said she can't do…read morenothing about it, not even try to shoo the fly away. Despite the fly issue , I still ordered glazed donuts. She took my order but I noticed she was slamming the trays. I thought she was trying to shoo the fly. But , when she was slamming everything she's holding like cups, sweetener, ice machine and our orders in the counter it doesn't seemed normal to me anymore. She has a very rude attitude with a mind of a fly ! This is in Franfort , NY 13340

This is a nice Dunkin in one of the travel plaza on the New York State Thruway. Walking in it's…read moreright at the right side of the door. There's some seating in here as well. 3 stars for this large chain. I default chains to 3 stars as they must be A-OK to expand as they have.

Utica Bread purchased Hemstrought's Bakeries. This location sells items from a cheese company…read morealong with Hemstrought cookies and half moons along with Utica Bread and Pastries. Love this location as it is larger and is the main bakery and they tend to have more of a selection. However, I got there early this morning and was shocked to see lot crowded with lots of out of state cars. Realized it was the Boilermaker weekend which brings in a large number of people. Can't complain as I got the loaf of bread I came in for. Love their italian bread.

I placed an online order on March 23 for a special event and was charged immediately. Over the…read morefollowing weeks, I contacted the bakery multiple times and was repeatedly told the order had been made and shipped. Despite those assurances, I never received any shipping confirmation or tracking information--and the order never arrived. Because of this, we had to scramble at the last minute to replace the items for our event, which was both stressful and avoidable. The most concerning part of this experience was not just the failure to deliver, but the repeated claims that the order had shipped when it clearly had not, combined with a lack of ownership throughout the process. Multiple messages and calls went unanswered or unresolved, and no one proactively followed up. I also reached out directly to ownership and received no response. After nearly a month, a refund was finally issued--but only after continued persistence on my end. Polite interactions aside, the overall experience showed a serious breakdown in communication, accountability, and basic customer service. I would strongly encourage others to proceed with caution.

We lived in this area and visited Holland Farms frequently. We moved downstate five years ago and…read moreit wasn't until we visited again yesterday that I truly appreciated what an absolute gem Holland Farms is. There's absolutely no place like it. Everything is so fresh and beautifully displayed. The employees are beyond friendly. The halfmoons are the epitome of deliciousness. Amazing tomato pie! The list goes on and on. Do yourself a favor and try a jelly bun! I promise you won't be disappointed. I may only get here once a year now, but it's definitely worth the 3.5 hour drive!

When you place a special order on half moon asking for buttercream frosting as the buttercream the…read morecakes are decorated in and open the box up at the funeral and they are all the sticky sweet frosting you get at the counter- what a REAL DISAPPOINTMENT I MUST SAY- You had 1-JOB #YouFAILED !

WOW! We had a birthday party for my son and I got an orange cake with the less sweet frosting and…read moreit was good to the point where people were asking to take a piece home with them. There was orange zest in the cake and it was absolutely perfect. They did a beautiful design and I was super happy. The pricing was good and I cannot recommend enough. Give them notice for a custom cake. Awesome service, good price, and incredible cake!!!

Under the radar local cash only bakery that makes the freshest pastries you can imagine…read more Hypes : - cakes and cupcakes - soft , solid flavor, soft , and a great buttercream - danishes - the raspberry and cherry and popular and sell out by 10am, the nut ones are also delicious - almond or walnut - Their black and white cookie is probably the best in the area -soft with a delicious frosting on top - They're glazed donut is also one of my favorites in the area - Their snowflake rolls are extremely popular for dinners and Thanksgiving - they have great seasonal pies and goodies! Gripes: - i wish the interior was a little nicer so you can sit nicely and enjoy your coffee and pastry there - if they accepted cards it would save me a lot of trips to the atm!

Great prices great service !!! Finally something other than Italian pastries!!! Designer Donuts…read more Right next to pizza box.

I stopped here and had some delicious hot cider! I even went back for a second cup. I bought some…read moreblackberry + blueberry jam, but haven't tried it yet. They have tables to sit at and enjoy your drinks/food. They offered all kinds of apple-oriented drinks and food: donuts, jams, apples themselves, etc. Great service from a mama and her kiddos!

Awesome pies and hot apple cider. Service trememdous - you will love the apples. The smell of…read morefresh apple pie will get you.

Our last trip to Utica brought us to Napoli's Bakery hoping to get yet another Tomato Pie slice (or…read moretwo). Our timing hasn't been great since I seem to get there and the last slice has just gone out the door. No problem. I'm game for a sub. Tried to order a small sub to be told there is just one size. ok. no problem. Ordered the large Italian sub. The sub is now my most favorite sub. The sub was on the freshest roll with freshly cut deli meats. The way the counter is you can't watch the staff make your sub so it's a surprise when you open it. I opted for the usual toppings of lettuce, tomato and onion. Asked for the oil and vinegar and the nice lady taking my order suggested mayo as well.....sure, let's give it a try. My first bite was hard to eat since it is so big was hard to shove into my mouth. Only ate the first half for lunch. My five stars comes from eating the second half. Usually after a few hours the bun gets so soggy that it's just not pleasant. No problem here. Thinking that the mayo/oil combo would make the bun mushy I was anticipating the worst. Again, there was no problem. The bun survived, the meats were still delicious just as wonderful a bite as the first half. Only problem I have is that it's out in Utica. Also purchased two containers of the Chicken Riggie's and two containers of the Utica Greens from the freezer. We have gotten to eat both since coming home. I am a big fan of the Chicken Riggie's. While I was told that the peppers are to be spicy, it appears to have used pepperoncini peppers. Left a bit of a tang to the sauce that becomes very addictive. I've tried other Utica Greens and there are usually more greens. That was disappointing. Go for the subs and the chicken riggie's.

I've been going to get tomato pie since I was a child with my Mom. For their own good their famous…read moretomato pie has been going downhill. I expressed it to the manager and he says it's that time of the year that the tomato pie rises too fast and that's why he takes this time for vacation. However his family before him ran the place and it never rose like that and they ran it that time of the year for many more days. I explained that the crust was way too thick and was dried up. With his excuse of it being too humid is just that an excuse. My third time in three weeks now has been this way . No I'm sorry or please try us again . Zero people skills. Looks like Napoli will be losing business and he could care less . Better be careful or your three day work week it will be no more....