Dr. Friedman was wonderful and put my mind at rest after a harrowing experience at Vantage Eye. Thank you so very much Dr. Friedman read more

Well, I went for an eye exam yesterday and I had refraction done unbeknownst to me at $100. I don't need glasses or contacts they did not tell me this before and they said it was in the paperwork that I had signed that day which I had not read any paperwork that day I had been there a month ago for an emergency appointment so they said the insurance doesn't pay for the refraction and that's not right to automatically put that on somebody without letting them know and then they asked me if I wanted to read the paper which I had my eyes dilated so I couldn't see 2 feet in front of me anyway I will never be going back there. Their front office billing is horrible.I did like Dr. Del Piero there. Hope she gets out of there to a new offic read more

I want to counter the really pretty awful string of reviews about Doctor Friedman. Granted he isn't very warm or touchy-feely, but he is intelligent and professional and he answered all of my questions at length - he was very prompt. But you have to be prepared to ask those questions. If you don't ask, he won't volunteer- he's not a natural teacher. The office was humming along on time, the front office was very courteous, efficient and friendly. That may have been the trouble in the past - as doctors are sometimes judged on how well the front office is functioning, which is obviously a mistake.. If the front office is dysfunctional, the doctors are judged on this despite their professional abilities. That's a shame. Granted, I didn't have any surgical procedures done today, but he did efficiently address my medical issues and as I said answered all my questions. He also takes Medicare. read more

Would give zero stars if I could! My family & I will NEVER be returning! First, there is a $100 "refraction fee" on top of the $205 exam fee. That is madness! I've worn glasses for 15 years and contacts for 4 and let me tell you I have never paid more than $90 flat at costco. Just wait, it gets even better! They wanted to charge me an EXTRA $100 for a contact fitting!! What?? That would make my total $405 just for a prescription?! When I asked Friedman about it, he said things like "It's just business" like he didn't even care about me only about the money. When I ordered contacts online the Friedman eye center refused to cooperate with them and they refused to give them my prescription. They left a voicemail saying that I HAD to buy my contacts at their center. That is ILLEGAL. Luckily, I was able to get a hold of my old eye doctor so I could order contacts. STAY FAR AWAY FROM THIS PLACE. It is all a SCAM. read more

I had a terrible experience here. I called ahead and set up an appointment for an eye exam and to get fitted for contacts. Only half way through the appointment did they tell me that their contact person was on vacation. They dilated my eyes so severely that I told them I'd call them to set up an appointment for when she was back from vacation. I called them to set up an appointment with her and they told me that she no longer works there. I had already used my one optometry visit that my insurance covers on that appointment and ended up having to go elsewhere to get fitted for contacts and had to pay for both an eye exam and contact fitting which were then not covered by my insurance. Extremely dissatisfied. read more

I have been going to Dr. Friedman's office for many years and had PRK with him. He's great and a good physician. His office manager and Norma, the billing person, are horrible. They immediately become defensive when you ask questions. They make no effort to listen to the patient and they are not willing to work for the patient and insurance limitations. They say that the diagnosis is the diagnosis and don't try to work within insurance limitations to access insurance reimbursement and ease the burden on patients. After 7 years, they have now lost me as a patient and will never return there. read more

I absolutely agree with Mary B. and her review below. I wish I had checked out YELP before I chose this Dr. for cataract surgery. I agreed with his recommendation for spending a large amount of money for a lens that would allow me to use my right eye for closeup reading, and the left eye would be a regular, no extra cost lens. After an excruciatingly painful surgery on my right eye a month ago, my eye now has very limited vision and definitely is no help for reading. I experience extreme eye strain in both eyes while I try to read with "readers" he suggested, and will now have to get new bifocals and hope they work with a right eye that does not work. I now have to use a magnifying glass to see up-close. He has made all sorts of excuses why the surgery was not successful. If he had not been so upbeat and totally positive with his recommendation, I would never have spent the extra money required. He disputed what we had agreed would be the results of the using the special lens. This doctor is full of charm, but beware, and "get it in writing!" Better yet, stay away from him! read more

Completely Unacceptable Event! After searching providers for VSP on their website, we found Friedman Eye Care. We called and spoke with receptionist, explained that we had VSP, made an appt. nearly a week prior. Showed up to the appt. early to fill out necessary paperwork. Was notified that I would not be able to be seen with HMO coverage unless I had insurance approval, which requires a referral from my primary care physician. These are things that I understand are part of the process, having HMO Medical Coverage. But upon making an appt. certain questions should be asked in regards to your particular type of Medical Coverage. Took an unpaid day off of work, which cost me $800. Unable to get same day appt. anywhere else, I am going to have to take another day off. Friedman Eye Care and their poor Customer Service cost me money. I hope that people see this post and think twice about this company. read more

Shady billing practices. Doctor wont see you without signing a waiver that says he will do a test your insurance wont likely cover that you will be responsible for. I have glaucoma and dont need this test but he wont see you unless you sign waiver. Shady!!! read more

Do not go there you will loose your eyes . Do not trust this dr . He does not care about you he cares only about $$$$$$$$$. I just got my treatment and thanks dr I do not see anything now . Your treatment make it worth . read more

I am very pleased with the outcome of my two cataracts' surgery. Now I am the ball spotter on the golf course. Thank you.

I was in a hurry to get contacts and glasses before a vacation and Sandra made it all happen with courtesy and professionalism. The doctor was very knowledgeable about my vision, and was flexible in giving me what I needed, too. I was very impressed with the extensive and classy selection of frames at Friedman Eye Center. OUTSTANDING! They have a great technician who adjusted 2 pair of my glasses to perfection. HIGHLY RECOMMENDED. read more

There will be an update later as to the situation but I needed to post this now so no one else gets scammed by these guys. I called them back in January to ask how much an eye exam was. $65 was what I was told. Great! My boss recommended them to me and that was a good deal so I went in, in early February. Everything was fine. I call them some weeks later because I never got a copy of my bill and I needed in for insurance. I spoke to the billing department lady Norma who said they didn't have a copy of my bill some month and a half later because it hadn't come back from their outside billing department. Uh huh... So eventually (I had to call her 4 times) I get a copy of the bill and without really looking it over because they did tell me it was $65 for the eye exam I send the bill to my insurance who pays me. So I think it's over. Ok I just won't go back... So zoom forward to Friday April, 27. That's almost 4 MONTHS later. I get a bill from them saying I OWE THEM OVER $200. Excuse me? I called on Friday and left a message asking and was never called back. So again I call this morning and get transfered to the billing department where again I get to speak to Norma (btw she has terrible customer service skills...). I ask her why my bill was over $200 after I was told the exam was just $65 and she said that it was for the rest of the exam. I said I could have just gone to costco if I had known it was going to be this much. I asked her if I signed anything that would indicate that I was going to be charged more than the $65 I was quoted and she said no. They wouldn't have known until I saw the Doctor (after reading the bill.. It is a comprehensive exam... how did they not know what the cost of this exam would be?) I told her I felt like it was a bait and switch and that I don't feel like I should have to pay for this. She kept saying something about the services being rendered. I asked for a copy of everything I signed to be faxed to me. She said she would fax and that where I'm at now. Knowing her speed at getting me the documents I'm sure she will wait until they send me to collections before I get the copies of what I signed... DO NOT GO HERE! THEY SAY ONE THING THEN CHARGE YOU 4X THAT. read more

Gotta agree with DJG here. Horrible experience for months, and I felt like he was almost clueless about my problem or that I was his annuity. Finally went to another doctor and was fine within days. Your eyes are really important, I wouldn't trust them to someone you don't feel comfortable with. The five star review above smells like one posted by a relative or employee. And by someone who needs to learn that written defamation is called libel, not slander, and in any case, stated opinions are neither. read more

I have been going to Dr. Friedman after visiting and doing research on other Bay Area Opthamologists. I have recieved excellent care for all my procedures. Dr. Friedman has state of the art equipment and expertise in diagnosis and treatment. read more

I was disappointed by other Dr office experiences. Dr. Friedman is very professional and caring.He keeps my Glaucoma in Check. Thanks