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    Frida's, a Beautiful Mess

    4.9 (8 reviews)
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    4 years ago

    So much fun to browse Frida's! Lots of materials, supplies, ephemera for all kinds of crafts. Very glad to have discovered it.

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    Gene's Art & Frame

    Gene's Art & Frame

    3.5
    (10 reviews)
    $$

    I've been to the shop twice and have not been satisfied with the service I have received. The…read morefirst time I felt like the employees thought they were doing me a favor. They certainly charged me what they wanted since they are the only framing shop on the island. I thought maybe it was just a bad day but found the same poor attitude and service the second time I went into the store so I complained. I ended up taking my project to Anacortes instead. The store there was delightful, friendly and the energy was welcoming. Basic good business. Reflecting back, the work quality at Gene's Art & Frame was average at best and not worth the close to month long wait. They obviously get away with the bad behavior and act with impunity. Gene's make you sign a legal document saying they charge a 50% nonrefundable deposit. You must pick your project up in 30 days and at 60 they aren't responsible for it. If they damage your art they aren't responsible for more than $500 in damages. If a framer does good work the customers want to pick their art up and you don't need to force them to sign a shady legal document. Law 101 you can't disclaim liability Gene's. I hope you can avoid the frustration and disrespect I felt at Gene's. It's simply not worth it.

    This has got to be one of the most unfriendly frame shops I have ever been to. I asked for 8 little…read morev nails but was told they are being discontinued and so no, they wouldn't give me any. i would have happily bought them and I also happen to have six projects needing glazing, fitting, matting. The framer associate said she disn't want to set her business up for failure. By providing a customer with 8 little nails? And that was worth losing what could have led to hundreds of dollars in sales of framing? I didn't even let it get that far so they don't realize the loss in sales. If thre is a manager reading this you might be more concerned because this is no way to operate a business. This is not the first time I have been treated so poorly at Gene's Art and Frame..

    Frida's, a Beautiful Mess - artsupplies - Updated August 2026

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