Daniil got back to us within hours and offered to come same day, describing what he expected to…read morefind based on my detailed information, and what he would do. We couldn't do same day, so we met the following morning. Just as hoped, the guy kept it straightforward, honest, helpful and as described. A little context: Originally Sears was out (yes, they still exist). Having repaired a few refrigerators, garage doors and operator control boards myself over the years, I knew things weren't right with these Sears guys (yes, plural -- well, one in training, poor sod). They weren't dishonest, really, just excessive. Especially with cost (...pretty obviously constrained by dinosaur policy -- what felt geared towards getting a fleeced customer to buy a new appliance from Sears). The Sears guys estimated a four-figure two-man project, including for two off-the-shelf generic machine screws, $37 each, parts only. (Still had to pay them for coming out.) Bless their little hearts. I can see how people get bamboozed by this blue-shirted Sears "professionalism". Hearing good things, I contacted Daniil. And in a little more than a day, paid an eighth of the price for way more, better, no-nonsense, good natured, in-and-out service. With warranty. (Sears' job was to be "As-is" for an older-ish appliance in excellent condition.) We're grateful, Daniil -

I got a very fast reply from Renovatech's team. They even came out on the same day I contacted…read morethem. Daniil was very professional and quickly assessed the problem. He was back 2 days later with the replacement part to repair our dishwasher. Service was fast, professional, and reasonably priced for the quality of work provided.

Very prompt and knowledgeable. Literally came in less than an hour of my inquiry. Didn't take up a…read morelot of my time told me exactly what was wrong and how did I wanted to proceed. Gave me the real on fixing my appliance versus getting a new one. Got parts right away.

Timely and efficient. Had the job done in about 1/2 hr. explained everything. Were courteous &…read morefriendly. Thought a little pricey for a $9-$10 part.

Fast response, friendly service, came over and fixed my washing machine the next day.read more

He is an outstanding, honest, and highly skilled professional technician…read more His expertise, attention to detail, and commitment to doing the job right are truly impressive. I highly recommend his services to everyone in Cleveland--if you need a reliable and knowledgeable technician, he's the one to call! You won't be disappointed. Thank you for your excellent work!"

He was very responsive and was able to come out the same day. Unfortunately our oven that was over…read more20 years old no longer had parts available, but Charles even took the time to look for the part on eBay to try to give us options.

I am annoyed and offended by the technician assigned to us. We requested services, took off work…read morefor two days in a row only to be met with cancellations. On the second cancellation the technician stated that he was "scared to leave his truck unattended". For reference, we live in a nice neighborhood without any history of harm toward cars, people, or others. This man had our address before confirming the appointment, didn't approach the door or ask if it was safe. He made a judgement about us and I really don't appreciate it.

The response was great! I only use Yelp and I appreciate the quick response although, I didn't need…read morethe service after all.

Good team!!! Nice people and conscientious with great work…read moreethic- Thank you! Give them a chance and I believe you will be happy

AVOID MR. APPLIANCE! Trust the Yelp Reviews! Unfortunately, I called Mr. Appliance Cleveland to…read morerepair my refrigerator starter and capacitor... which based on research I understood to actually be a simple DIY for anyone not afraid to open the panel on the back of the fridge... but I wouldn't dare...and also aware that the parts were very inexpensive, I figured if it was that simple, it shouldn't cost much and took a chance with "neighborly" Mr. Appliance Cleveland because reviews, their website and friendly staff made me feel safe that I wouldn't get gouged. Wrong. The tech spent 10 minutes behind the fridge on the phone with Frigidaire to diagnose then gave me an electronic invoice for $260 labor for a job that takes less than 30 minutes and $247.80 for parts that were $130 in total online for the most expensive OAM parts (they were much cheaper on Amazon, but for the purpose of my discontentment, I'm sharing the most expensive costs I could find at any retailer). Because I decided to decline after questioning the invoice details, I was on the hook for $199 diagnostic fee + $20 restocking fee for the parts. Naturally, I don't want to give them $220 for a 10 minute visit, and I need the repair but don't have time for additional research to find a more honest company at this point, so I will pay them to do the work, but will NEVER refer anyone or use that business again. Read the Yelp reviews and you will find that my experience is not unusual. Correction. The charge was $548 and the technician was there for 10 minutes.

I called and they came the next day. I asked them to call me not my son whose dryer I broke. They…read moredid not. I called and they told me I needed to order a part. I did. My son said we found it was under warranty. I called back to cancel the part in 1 hour. They said it has to be delivered first and then they will charge me a 20% restocking fee. Totally unacceptable. Never use this company. It's all about money

STAY AWAY FROM THIS COMPANY! I bought tile, cabinets, and…read morecountertops for my kitchen. The tile arrived with a black barcode stamped on it. It took my installer a day of work to run each piece of tile with acetone to get off the marking. The countertop was installed 1" off, and the oven didn't fit, they had to come back to fix it. Then when they came back to fox their mistake, they uninstalled the plumbing in the sink while they were fixing it, but they didn't hook it back up. The cabinets arrived missing pieces, and two cabinets arrived damaged. The replacement cabinets arrived a whole month later, delaying the whole project. One of them came without a drawer, and the other came with one side not painted. I'm still waiting on the missing cabinet pieces. I asked for 5% off the countertops and cabinets because of the added time, the contractor/installer having more work and having to make extra trips to finish, and they wouldn't give it to me. Additionally, after spending $20k on cabinets, I've had a drawer break and multiple chips one year after using the kitchen. Additionally, the countertop that was ordered through ProSource was installed with the countertop company. They were supposed to install the sink after placing the countertop. The stuff fell out after a few months of use.

Bill Walters and Bill Cummings have been great to work with on our needs. Nothing says trust in the…read moreproducts, such as lighting them on fire and pouring acetone on them to show how durable they are in extreme conditions.