Was very prompt and pricing was fair! Will definitely use again! Told me what was wrong with my…read morefireplace and how to fix it, Z

TLDR: Problems with responsiveness and communication. Unable or unwilling to acknowledge or take in…read morehow they've been treating their customers. Makes me wonder if it's all just an attempt to upsell. Wouldn't recommend. R&M came to my house for standard HVAC maintenance visits in March and September of 2025. They seemed to be reasonably priced. I can't speak to their competence in conducting these visits because they didn't find anything wrong with the system, and it's hard to evaluate their expertise under those circumstances. During the September visit, the technician said that I should have my ducts cleaned at some point during the following year, and that the technique they used would require them to remove all of the registers in the house and probably damage the surrounding paint, requiring repainting. I have been considering moving, and I thought it would make sense to wait on the duct cleaning, since I would repaint the rooms before putting the house up for sale, and any prospective buyers would be happier with vents that had been freshly cleaned. Six months after I was told I should have a duct cleaning within a year, it was time for my spring maintenance again. I called R&M at 1:23 pm on March 26, 2026 using the number I had saved in my phone from calling them to schedule in the past and got a weird automated message before it even rang asking me to tell it who I am so it could see whether the recipient would take my call. I thought there might have been a mistake with the connection, so I hung up, checked the number, and called back about a minute later, getting the same message. I told the automated voice who I was, and waited. Then I was told the recipient wouldn't take my call but I could leave a voicemail message, which I did. I left my name and reason for my call, and told them my phone number twice. When I didn't receive a call back, I thought there might be a problem with their phones, so I looked up their email on their website, and sent an email to their listed address (info@rmaircontrol.com) at 11:42 am on March 31 saying I had left a message that wasn't returned and I wanted to schedule my spring maintenance. I got no response. I wondered if they had closed, so I checked them out on Yelp and saw that they were supposedly still in business. I sent them a message through Yelp at 4:44 pm on April 2, saying I had tried to get in touch previously by phone and email, hadn't heard back, and that I would appreciate a response. Their response at 8:40 pm on April 2, which was forwarded to an old email account associated with Yelp that I rarely use anymore, said that their estimate was $95 and "We have the week available." When I sent them a message a few days later -- HI - Thanks for getting back to me. I'm not sure what timeframe "the week" is. What is the best way to get in touch with you to talk about specific times for scheduling a maintenance visit? Thanks -- they sent a message back at 9:03 am on April 6 that said "I do have availability from next week Tuesday." My reply sent later the same day said, "Do you mean tomorrow the 7th or the following Tuesday the 14th? This is getting to be a frustrating experience. Before we move forward, will you please tell me why you didn't answer my phone call or return my phone message, didn't answer my email sent to the address on your website, and are refusing to give me contact info to have a phone conversation with you about scheduling? This is very a very different experience than in previous years." They said, "We're sorry, but every time we email you back on a response it takes you several days so we do get booked up very fast." They subsequently sent me a message on Yelp alleging that I had never before emailed or called them or used their company for services, which is untrue. I have verified payment to them and an invoice from R&M Air Control. So I sent an email to the same email address I emailed them at before (used the "reply" function) with a copy of my original email to them on March 31 and a screenshot of my cellphone log showing I had called them on March 26. Their email reply (which proves my original email was to a working account controlled by R&M) to me said only "4/14 after 2 address," which is kind of disturbingly incoherent. I'm not sure what this was supposed to mean. They have left me wondering if they are reasonably priced and initially responsive to try to get you to buy a service that costs many hundreds of dollars, only to blow you off if you don't immediately take them up on it, or if they are just extremely incompetent, disorganized, and unable to communicate in any kind of reasonable way with their clients. In either case, I don't recommend them. Can you imagine what it would be like working with them if an actual repair issue arose? I wouldn't want to. I'm frustrated because now I have to look for a new HVAC company, and prices go up the later in the season you schedule this kind of maintenance. Very disappointing.

We hired AirDuctVet to clean our whole house vents after a major remodel. They responded almost…read moreimmediately to our request and were able to squeeze us in when we needed them. We were both very happy with the results, don't really want to post a before picture because it was horrifying but the after picture makes me very happy :) We would definitely use them again. Highly recommend.

From the owner: AirDuctVet Dryer & Vent Cleaning Services is a BBB-Accredited, SBA-Certified Disabled Veteran-Owned…read morecompany based in Alexandria, VA, serving the greater DMV area. They specialize in air duct cleaning, dryer vent cleaning, chimney sweep services, HVAC system sanitizing, and indoor air quality solutions. With veteran-led professionalism and state-of-the-art equipment, they remove dust, allergens, contaminants, and fire hazards to make homes and businesses cleaner, safer, and healthier. We use advanced equipment and proven cleaning methods to remove dust, debris, and contaminants from your HVAC system, improving air quality, energy efficiency, and overall comfort. Our commitment to excellence is backed by a 3-month satisfaction guarantee and you don’t pay until the job is done and you’re 100% satisfied. Whether it’s a routine cleaning or a full HVAC sanitizing, you can trust Air Duct Vet to deliver results with integrity, precision, and care.

I recently had HVAC maintenance done by MFM & Son, and I couldn't be happier with the experience…read more The team was extremely friendly, professional, and knowledgeable throughout the entire process. They were very honest with pricing, explained everything clearly, and never tried to upsell unnecessary services. It's hard to find a company that is this trustworthy and reliable, but MFM & Son truly delivered. I highly recommend them to anyone looking for dependable HVAC service.

Good job, very thorough, explained the steps taken and was honest and reasonable. I'd recommend him.read more

They showed up on time and were very professional. They cleaned everything extremely well and the…read morehouse smells much better now. The vents are clean and we are very pleased. We will call them again when it is time to get it done again.

I was very impressed with Ricardo's service. He did a small job for me but did it with excellence…read moreand did things beyond what the job called for. His communication was excellent, all at a good price. I have my new duct cleaning service.

Excellent job. Professional and the price was of value. The HVAC cleaning made an almost immediate…read moredifference in the air quality. It was easy communicating to set up the service and was able to have the service within days of calling to make the appointment. Highly recommend.

Serg and Saba were an excellent team! Service was punctual…read moreand thorough. Communicated every step other way. Would recommend

I had them clean out my dryer duct. A few days after cleaning I got the same air duct clogged…read morewarning on my dryer.

Yuri was reasonable and a straight shooter. Got the job done efficiently during my scheduleread more

Excellent service! On time, knowledgeable, and reasonably priced. Cleaned my 3rd floor dryer vent.read more

cleaned two dryer vent ducts, and did a thorough job. would hire again. would not hesitate to…read morerecommend. will hire for ducts next. NOTE: get absolute clarity on the scope of your quote, "duct cleaning" may only be supply and not return. Understand how the system will be cleaned etc before starting. I'd use him again but that's worth noting.

They were quick to respond, took several photos and had a competitive price. They do charge $50…read moremore for the use of a ladder. So, regardless if you are on the ground floor or three stories high you will get their rate of $199 versus $149. Not bad either way. I appreciated the photos before and after. I am personally convinced from the photos that my dogs shed every last piece of hair before their bedding is washed and dried. I am sure that drying times will reduce significantly with this being completed. I will recommend them to neighbors and my friends.

Absolutely horrible experience with Clean Flow. They came out to repair the starter on our gas…read morefireplace and said the unit needed cleaning. After servicing it, they failed to put the logs back correctly and left the flue closed. Within hours, soot blew throughout our entire house. Black soot covered walls, ceilings, upholstery, linens, and furniture in nearly every room. The damage was catastrophic. We had to go through our homeowners insurance because the cleanup costs exceeded $60,000. The restoration required professional soot remediation, sealing and repainting walls, cleaning all upholstery and fabrics, and extensive cleaning throughout the entire home. What made this even worse was the company's response afterward. They would not provide the business owner's information or their business insurance information, and they took absolutely no responsibility for the damage caused by their work. We were left to handle the nightmare ourselves.

The technician was super polite and professional. Michael communicated every step along the way. He…read morewas very respectful of our home. I wish the company would have let us know the price breakdown prior to the appointment so we could compare their rates with other companies. We may have received a lower price from someone else. This is the first time I've ever had a chimney inspected and didn't know what to expect. We received a basic cleaning plus a deep cleaning and It looks and smells very clean.

Had a great experience with Air and All Home Care. Ben responded day before and scheduled service…read morefor the next day. In addition to cleaning out my HVAC vents and 2 dryer vents, a separate job cleaned out heater blower fan and coils with chemicals (this was going to be done by my maintenance HVAC due to build-up) and installed a UV light in both of my units. I appreciated the fact that he had cleaned up after his work, including areas behind the dryers that had accumulated debris. Prices are reasonable. I would highly recommend!!