While I hope you never find yourself needing fire or flood services, I can honestly say you will be…read morein good hands with this company if you do. Within two weeks of closing on our house (our first house mind you) our downstairs bathroom flooded overnight and wasn't discovered until the a.m. Being a new homeowner I had no idea who to call, luckily the name of this company says it all. They were there quickly with all the equipment needed to clean it up and dry it out. I was so relieved! Fast and affordable. I hope to never need their services again but will definitely keep their number and wouldn't hesitate to recommend them to a friend.

Fire & Flood Services was such an immense help when we had a burst pipe in our basement. They…read morearrived in a flash with all the tools and machines needed to begin the dry our process. You could tell that the service provider knew exactly what they were talking about and didn't try to quote us a rate that was above the service provided. I hope to never need their services again but if we do I know exactly who to call and am confidant that I'll be taken care of. I would highly recommend them should you ever find yourself with fire or flood damage!

K & W is a once in a lifetime experience. They have acquired talent from all over who actually…read morekeeps up on materials and trends. Their behind the scene crews pay attention to detail. They are not focused on getting in and on to the next project their crews are focused on doing it right the first time. The foreman has an eye for cleaver touches and offers suggestions to maximize your dollars. I am planning a new property and will consult with the pro's at K & W the entire way.

Ok so Nicole Van Vleet is the Best!!! OMG she was above and beyond what we expected and just made…read morethis experience the best! she did a fantastic job not only helping us visualize what we had already selected at other locations but put it all together with the items that we got from hers. She wasn't afraid to tell us what she thought wouldn't work and why she also did a fantastic job telling us what colors and styles should go together and why. She helped us make our focal points pop. She also went above and beyond by finding out what color our walls would be to make sure that everything matched and went together. Turns out the color we had on our walls would've made this look very strange. So it was awesome of her to go the extra step and say hey this is something you should change. she was able to provide samples of most of the things we had got so we could see how it would look all together. trust me when I say I hate shopping. And this has been a lot of decision making for our new home. The fact that we were here for multiple hours and I didn't feel like we were shopping just shows how great she is keeping the conversation good and distracting while still pulling out the information needed to make our home perfect. she even informed us about the next steps and told us some tips on selecting lights that would go well with what we had just picked out. She was unlike anyone else. The fact that she gave us ideas for lights that would work well in our home and reminded us of things to do and not do we are truly grateful for. she wanted to design our home with us in mind not just sell us product. She was able to work within our budget and help us save money where we could and spend money where we needed to. She told us the difference between products the times that they would last and when we would possibly have to replace. I truly hope I don't have to fix replace or change anything anytime soon. But I know if we do I know exactly who were going to see. Thank you again so much once our home is complete we can't wait to invite you over so you can help see what you created.

Great communication! A deep cleaning was requested for move out / move in readiness and they got…read morethe job done! Went above and beyond expectations. Great price for the service provided. The before and after pics look amazing also!

Just had a move out clean with carpet cleaning. Good value and solid experience overall.read more

Michael and his team came when they said they would, and managed to accomplish the job in one day…read more(installing two sump pumps) when we were expecting 2-3 days. They were very courteous, did a good job, and were very tidy when cleaning up after the job was done. Additionally, they pointed out some leaking copper pipes that I probably wouldn't have noticed had it not been for them. Highly recommend these guys!

Like most Alaskans in the middle of a remodel in 2021, I have experienced serious delays, customer…read moreservice nightmares, damaged cabinets and an all around awful time. After having my kitchen demolished, I was quoted 10-12 weeks to get my granite slab shipped, and an additional 3-4 weeks for cutting and delivery. Yes, you read that right. 4 months. Obviously that wasn't going to work, so I set out to find another countertop locally. After calls around town, I was starting to accept the idea of no thanksgiving, no Christmas, no New Years events and I'd be lucky to have my house back by Valentine's Day 2022. Then I called Granite City. I spoke to a very nice lady yesterday who promised me they had slabs on site, and in my color scheme. I came in at 9am and thanks to Gena, in 20 minutes walked out with a quote that made me cancel my order with HD on the spot. I actually saw the granite we ordered and instead of waiting months for my templated granite to be cut, delivered and installed, it will be less than 2 weeks. Granite City has been a breath of fresh air in a horrible renovation.

While looking for a slab my family drove all the way here from Anchorage. When we entered the…read morebuilding, the first person we encountered said she was busy and directed us over to another lady for assistance. That lady (older, strong accent) was not friendly either and begrudgingly showed us back outside where the slabs are located. There is not an indoor showroom like you'd think an Alaskan place should have! The ground all around the area was dirt and super muddy with puddles. Not ideal! The lady quickly walked us out to the slab area, looking incredibly annoyed, and within about 2 minutes she said "I'm going back inside I am cold". Maybe Granite City should supply their staff with winter coats if their customer area extends outdoors. All in all there was NOT an extensive selection (color-wise etc) to choose from, we did not find what we were looking for, and the entire visit wasn't pleasant at all. Avoid this place if at all possible on your journey to home improvement.

Where our pipe froze and split open the water flooded our basement. We called Dry Out Systems. They…read morecame right out and told us what they would do. get all the personal property out and stored, pull out the damaged carper and pad do the flood cuts and make sure everything got dried out. We signed with them. They came and put in several humidifiers and fans And ordered two storage units that were placed in our driveway. Then they just started monitoring to make sure the equipment stayed running. They refused to remove the personal property or pull up the carpet and remove the padding or do the flood cuts. After 19 days we fired them and got another company. The completed everything in 3 days.

Wow. The owner and employees were very professional but also caring in our situation of having…read morewater damage at our rental home and the insurance company would not cover it. Rylin called often to update me on progress and assure me that things would work out. They also kept in communication with our property mgr.. I can't say enough good things about this company. Our mgr will definitely be using them again. Top notch company for sure.

We highly recommend Arctic Sewer & Drain for your plumbing/sewer needs. Stellar customer service,…read morevery knowledgable, and fairly priced. Once it was revealed that the scope of work went beyond their expertise, they recommended a great company to assist with excavating and fixing our pipes underground. When we were in an awful spot, they came through, willing to help. Thank you Isaac and team!

When you're dealing with an emergency sewage backup, every minute feels like an hour. I called this…read morecompany at 3:25 pm expecting to be put on a long waitlist, but to my surprise they had a technician, Isaac, at my door by 3:45. That kind of response time alone deserves five stars. From the moment he arrived, Isaac was professional, calm, and clearly knew what he was doing. He quickly diagnosed the problem, explained the situation in plain terms, and immediately got to work. Within an hour, our pipes and lift station--completely backed up--were fully unclogged and running smoothly again. What impressed me most was not just the speed, but the thoroughness and care. Isaac treated our home and situation with respect, making sure everything was handled properly and that we understood what had been done. In a stressful moment, he made the entire process straightforward and reassuring. If you're ever in need of drain or sewage services, don't hesitate to call them. It's rare these days to find a company that responds this quickly and delivers this level of quality. I cannot recommend them highly enough.

They were very responsive & accommodating. We were only in town for the weekend to pick up my dad &…read moretake him to California for the holidays. They were able to arrange to come the very next day, on a SATURDAY!!! Their cleaning ladies, Sarah & Isabel, were fantastic. They worked very hard for the entire 3 hours and cleaned my 80 year old father's place. It was very neglected, to say the least it looked like the place had a total makeover. Thank you so much.

They didn't do a very good job at cleaning, and they missed several spots around the house. We got…read morethe deep cleaning service but it wasn't a very deep clean and house is not normally very dirty anyhow. It was just an annual deep clean... The reason I gave 2 stars is the owner refunded me some of the fees paid and the customer service was okay. I'd go with someone else next time.