I was so fortunate to have found this wonderful shoe repair shop. I was prepared to leave my boots…read moreto get new heal taps on them. Surprise! They did the repair right then and there. The next unexpected situation was the price-so reasonable. They have my business in the future.

Great service, fair prices and excellent work. Wish they were open more days a week but worth…read morewaiting for a day they are there.

White man here to rebut this recent review. I went this shoe repair shop a few years ago, got…read morewonderful service and the price was more than fair. I love having a classic business like this in our city and will always support! Thank you for keeping this profession alive!

I was in town for a wedding and realized that I had forgotten to get my shoes shined. They were in…read morereally rough shape! I called one shoe repair place but they didn't inspire confidence in their ability to complete the work today or do the job, at all. Next, I called Love-Way and the gentleman who answered the phone responded with enthusiasm and absolute confidence that he could both complete the refresh and get it done as soon as I could bring the shoes to him. I immediately headed over and was greeted by the same enthusiast charm that I experienced on the phone. The shop is small and very cluttered with shoes, materials, machines everywhere! This is truly a workshop! None of that fancy retail decoration. This is where work gets done! He took my shoes and asked when I wanted to pick them up. Since the wedding was in a few hours, I said I could wait, if he could do them now. He replied "I'll get on 'em, like ugly on an ape!" And his partner started working on them immediately. As I waited, other customers kept coming, bringing him more and more shoes to repair, from single pairs to laundry baskets full! Obviously, they are very popular and do good work. Sure enough, he made my shoes look better than new in a very short time and I went on my way, a very satisfied customer! See the pictures for before and after, as words don't suffice.

Solid shoe repairs for a very reasonable price. This included zipper and insole replacements on…read moreboots. Threw in a polish as well!

They did such a great job on repairing my sweatshirt the zipper was broken and they had it fixed…read morewithin five minutes great people and so happy to support them after the flood. The best.

yep, this is THE PLACE! Im new to Durham and I'm from a city where I wore boots all year long--and…read moreUSED them. Nice boots. I went here after reading Yelp! reviews--and it's a 5+ mile drive for me. Went back for my 3rd weekend in a row today-- to drop off a 5th pair of boots for new heels and some have also needed soles and taps. A bunch of my stuff arrived after being in storage/on truck cross-country and heel bottoms and/ or soles fell off 1st time I wore them! Yep, I was told--cold on truck--change in temp will do that. Who knew? Owner has an industrial leather sewing machine that's probably 60 yrs old--my age! Prices are fair,shoes are ready when promised, I like the work and shine and I like the TINY standing-room-only, one-room-in front-of-small house shop. Like the owner and the customers standing cheek-by-Joel with me...and I love the "old-school" r&b playing. This,my friends, is the Real Deal. P.S. when I was there tiday, the woman after me had brought a lovely butter-soft 3/4 length black lambskin leather coat --they were going to shine it up for her--not sure if she was requesting other repairs but both she and I were pleased to hear he could do the work! Getting hard to find/afford good-quality leather boots now--so I find them used--well worth additional $35 to have them resoled/heeled and spruced-up by these gentlemen.

My favorite handbag, roughly 5 years old, recently popped a strap. The stitching securing the loop…read moreof the leather handle to the hardware on the bag just wore through. I was bummed, and also mystified... could (would) a cobbler handle handbag repair? And they do! Or at least Gayford (sp?) does. I was directed here by signage on closed-for-renovations Main Street Shoe Repair. And I'm glad I sought it out. The owner is the friendliest around, and his workspace -- in the front rooms of a cozy house -- is packed to the gills with antiquery cobbling wonderment. Rather than have me make two trips, he encouraged me to take a seat as he proceeded to repair my bag handle on-the-spot, chatting with me all the while. It took about five minutes, and cost me five dollars. The loop is a little warped where it connects; but otherwise, it's good as new (or as good as it was before it busted!). I told him I might bring some shoes by, but that I'm embarrassed by their condition, since I beat my shoes up pretty badly. Gayford looked at me and said: "When you go to the hospital, you don't apologize about your condition, do you? It's the surgeon's job to fix you up. And it's my job to fix your shoes." I fell in love then and there.

Boot repair Mr. Yang resolved the issue with my leather…read moreboots and the price was very reasonable.

DO NOT USE! Damaged my $200 dress and offered zero accountability. Sent me a text today…read morespecifically admitting to damaging it (see images), and then said it was the fault of the garment, not their incompetence. They refuse to reimburse for their negligence. All I ask is what I paid and the dress is brand new.

I wanted to get onr of my summer dresses hemmed but was told the turnaround time was four weeks.read more

I would say the people are very nice. However, was not satisfied with the work. I brought in a…read moresuit that needed to be dry cleaned (my teenager wore it to an event). When I received it, it still had an odor and markings. When I called, the person said dry cleaning does not remove odors and that I should spray it with perfume. I have always had odors removed with dry cleaning so I'm not sure what they actually cleaned if it still smelled and had markings.

I don't think much needs to be said about red wing in general as they are renowned for their…read moreexceptional quality, making them a top choice for boots. While they come with a higher price tag, in my opinion they are a worthwhile investment due to their durability and quality. A nice little storefront, this location carries a great selection and is quite organized, clean, and inviting. The chairs/couches are quite comfortable to sit in as you or whoever you came with tries some shoes on. The staff is friendly, helpful, and incredibly knowledgeable, proficient at finding the exact size and fit for you while giving you great information about their shoes. In addition they do have the scanner to assist in the process. I would definitely recommend, especially to try on a few pairs in person before making any purchases on their website since their sizing for a few models can get a little tricky.

From the owner: The Ultimate Fit Experience is at your local Red Wing Store. Years of innovation have led to an…read moreexperience that gets you in the perfect pair of work boots. When you step into the store, the whole experience is engineered and built for one person--you. Your Red Wing Ultimate Fit Specialist will help you build a fit system tailored to your specific needs to keep you supported, comfortable and safe--all day, every day. We also offer comprehensive care after your boot purchase, including complimentary oiling and lace replacement for as long as you own your footwear, plus convenient access to minor and major shoe repair. To learn more about the Ultimate Fit Experience, visit us today!