White man here to rebut this recent review. I went this shoe repair shop a few years ago, got…read morewonderful service and the price was more than fair. I love having a classic business like this in our city and will always support! Thank you for keeping this profession alive!

I was in town for a wedding and realized that I had forgotten to get my shoes shined. They were in…read morereally rough shape! I called one shoe repair place but they didn't inspire confidence in their ability to complete the work today or do the job, at all. Next, I called Love-Way and the gentleman who answered the phone responded with enthusiasm and absolute confidence that he could both complete the refresh and get it done as soon as I could bring the shoes to him. I immediately headed over and was greeted by the same enthusiast charm that I experienced on the phone. The shop is small and very cluttered with shoes, materials, machines everywhere! This is truly a workshop! None of that fancy retail decoration. This is where work gets done! He took my shoes and asked when I wanted to pick them up. Since the wedding was in a few hours, I said I could wait, if he could do them now. He replied "I'll get on 'em, like ugly on an ape!" And his partner started working on them immediately. As I waited, other customers kept coming, bringing him more and more shoes to repair, from single pairs to laundry baskets full! Obviously, they are very popular and do good work. Sure enough, he made my shoes look better than new in a very short time and I went on my way, a very satisfied customer! See the pictures for before and after, as words don't suffice.

I was so fortunate to have found this wonderful shoe repair shop. I was prepared to leave my boots…read moreto get new heal taps on them. Surprise! They did the repair right then and there. The next unexpected situation was the price-so reasonable. They have my business in the future.

Great service, fair prices and excellent work. Wish they were open more days a week but worth…read morewaiting for a day they are there.

Fantastic, locally-owned and run shoe repair shop. They are fast and willing to work with you on a…read moretight turnaround if asked. The quality of repair is better than I have experienced at any other shop in town. Willing and capable of fixing any and everything from the cheap pair of shoes that you love and wearout often, to the really expensive, intricate pair that you might be nervous to trust someone with repairing. Incredible leather knowledge and workmanship. Many of my girlfriends will only take their designer bags here for cleaning and repair. It's our go-to for resoling my fiancée's dress shoes as well. Highly recommend this place!

Skilled artisan with problem solving skills to achieve the best shoe repairs. Owner is personable…read moreand clearly explains options for repairs

poorly organized business. I called to verify hours and type of work performed. I was told that…read more3:30-4:30 was closed for lunch. I went at 1:00 and had great difficulty finding the actual shop, even with GPS, because it was in an obtuse location ( even when location had been discussed by phone). I drove a half hour to get there. There was a sign on the door "closed until 3:00". Even if there was some emergency in the 3 hours since I spoke with the owner on the phone, why was there no coverage to handle customers? This is an example of poor business sense......which ensures poor quality of work done. Go somewhere else!

I took a sandal in where the strap broke around my ankle. The owner was so kind and helpful. Shoe…read morerepair costs are very reasonable. I got to see some of his work on running/tennis shoes and it was remarkable. If you are looking for someone to repair your favorite pair of shoes check this place out. You won't regret it:-)

I am so happy with how my boots turned out, they look brand new! The staff is very sweet and…read moreknowledgeable, and the price was more than reasonable. Definitely recommend.

Quality products and a knowledgable staff. If you're a business they also have a shoe truck.read more

Solid shoe repairs for a very reasonable price. This included zipper and insole replacements on…read moreboots. Threw in a polish as well!

They did such a great job on repairing my sweatshirt the zipper was broken and they had it fixed…read morewithin five minutes great people and so happy to support them after the flood. The best.

My husband needed some new work boots so we headed to the closest red wing. The customer service…read morewas great and actually educational.

I just had the nicest shopping experience at Red Wing Shoes Durham - I had no idea there was a…read morelocal store until I tried to order something online, emailed customer service, and they said to go through my local retailer. You can try on anything from the website, they will get it for you if you let them know in advance that you want to try it on. Excellent customer service, conversation, and boots!

After spending $65 on flip flops last summer, these extremely comfortable shoes began to split and…read morethe toe thing came loose. I took it to Fields Shoe Repair. They take cash or check and just a few days to fix, in time for my vacation trip. The cost was very reasonable, he was very friendly and provided great customer service. Just a few days later, the other one came apart too. I brought both in. He repaired the sole and tightened the toe thing to perfectly match the one he originally fixed. It was perfection! He polished them up and had it ready when he said it would be ready. He saved my flip flops with the arch!

An old-fashioned shoe repair shop where you deal directly with the owner and get to pay with either…read morecash or cash. He has done excellent work on my shoes and boots and I'll keep taking the drive to Butner to get my shoes repaired here.

Did a great job repairing the inside back on my son's boot. KJ shoe repair had previously resoles…read morethis same pair a year or so before and he recognized his work. Great prompt service.

Consistent customer messaging. Neon sign in window brightly proclaiming OPEN, lights inside…read morefull-on, hours on door clearly stated - yet little "Closed" sign is only indication of reality. No one answered the posted phone number when called. Consider signage to help customers know how best to reach you. Perhaps "By Appointment Only"?