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Fresh Impressions

5.0 (1 review)
Closed • 9:00 am - 6:00 pm

Services - Fresh Impressions

Pressure or power washing

Re-grouting

Fresh Impressions Photos

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2 years ago

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Broadway Carpets

Broadway Carpets

(11 reviews)

We had been shopping for flooring and had visited several shops, in person and online…read more I first stopped at the downtown location where Bo assisted me. He was so friendly and helpful. I took several samples home and was able to return them to this location on Kingston, which was closer to my home. At the Kingston location, I worked with David W. He was helpful and had suggestions for what we were looking for. He ordered samples they did not have and we found flooring for the entire house. We went with lighter hardwood on the main level and darker for the basement. We also had 1 room carpeted. The prices were competitive, if not slightly lower. I appreciated the helpfulness and non pushy customer service. They all were so friendly and professional. From the initial contact with Bo to my salesman David. We had the hardwood and carpet installed by them and we love it!!

Horrible customer service!!! We bought an entire house of LVT flooring that is waterproof and after…read morea while the ends started to just look a little different. I tore Up some of the flooring and they came out Took a couple pieces said they had it tested and blamed it on the cleaner we use then after a couple weeks, we decided to call back and asked for the testing that they said they had done on it and they didn't have any. They completely lied to us. I now have got a mold test and checked all of the grooves and it came up positive for mold On all of the joints. So now we have an entire house of flooring, most likely with mold in all of the joints and all they would do is offer us five boxes of flooring which that wouldn't be enough to do a half a bedroom. My advice is to stay far away from this company. We buy The swiffer at Costco like half of the United States does so to blame it on that is just unbelievable. This is just another large company only worrying about themselves. UPDATE THEY CAME BACK AND SAID THEY DID NOT LIE. IF THEY DID NOT KIE HOW COULD THE DENY THE CLAIM OF THE FLOORING? They denied the claim by stating that their report said it was our flooring cleaner so we asked for the report and then they said there is no report stumbled to say so yes, they did lie to us. TYPICAL You sell then there's a problem with it, you don't deal with it. You pawn it off on the we didn't buy it from the We bought it from you. You should stand behind it and that's why you're getting bad reviews everywhere. Your way of thinking if I buy a brand new car and it breaks, I gotta go find the companythat made the part in some other country and see if they warranty it.

The Groutsmith - Shower restored!

The Groutsmith

(9 reviews)

I wish I could say I had a great experience with Connie and her granddaughter, who she brought…read morealong to help, because they're nice ladies. I often leave 5 star reviews when someone does a great job, and rarely, if ever, leave a negative review. However, I'm still trying to clean excess grout sealer off the tile on our bathroom walls a year after they resealed our grout in March of 2023. The color does look better, but many of the grout lines bleed over onto the tile, resulting in a very sloppy-looking job. The worst part was, I had told Connie that I'd had the bathtub reglazed and needed to have the guy come back to fix a couple of small spots he missed. She told me to have him do that first because she didn't want him messing up her grout work, so I did. When Connie and her granddaughter came to seal the grout, her granddaughter so badly scarred and scratched the tub in multiple places, I've just had to pay $750 to have it completely redone. For the $650 I paid to Connie I feel our tile should have looked fabulous and the tub reglaze should have remained intact. She and her granddaughter only spent half a day on the job as they seemed to be in a hurry to get somewhere. Our bathroom is small, but apparently it should have taken quite a bit longer than that.

I Just hired them to restore the grout of the tiles in my kitchen and they did an amazing job. It…read morelooks like I have new tiles now. I am really happy with their work. Connie and Abby are very nice, professional and very hard workers. I highly recommend them. Thank you!

Fresh Impressions - pressurewashers - Updated October 2026

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