I wish I could say I had a great experience with Connie and her granddaughter, who she brought…read morealong to help, because they're nice ladies. I often leave 5 star reviews when someone does a great job, and rarely, if ever, leave a negative review. However, I'm still trying to clean excess grout sealer off the tile on our bathroom walls a year after they resealed our grout in March of 2023. The color does look better, but many of the grout lines bleed over onto the tile, resulting in a very sloppy-looking job. The worst part was, I had told Connie that I'd had the bathtub reglazed and needed to have the guy come back to fix a couple of small spots he missed. She told me to have him do that first because she didn't want him messing up her grout work, so I did. When Connie and her granddaughter came to seal the grout, her granddaughter so badly scarred and scratched the tub in multiple places, I've just had to pay $750 to have it completely redone. For the $650 I paid to Connie I feel our tile should have looked fabulous and the tub reglaze should have remained intact. She and her granddaughter only spent half a day on the job as they seemed to be in a hurry to get somewhere. Our bathroom is small, but apparently it should have taken quite a bit longer than that.

I Just hired them to restore the grout of the tiles in my kitchen and they did an amazing job. It…read morelooks like I have new tiles now. I am really happy with their work. Connie and Abby are very nice, professional and very hard workers. I highly recommend them. Thank you!

They do such a good job and work hard the entire time they are at the house. They take the time to…read moreclean even the darkest corners that you've never even thought of. I have a cat and dog and the house gets very dusty and it looked amazing when they left. They clean behind, on top of, and under everything. Very thorough, very nice, and extremely trustworthy. They can clean my place again anytime! I highly recommend their services.

From the owner: As one of the leading home improvement providers in Tennessee, we are experts at restoring hardwood…read morefloors and offer quality services at the best rates available. Here are a few other reasons why our many repeat customers continue to work with and recommend us: ● Professional hardwood floor restoration ● Highly experienced certified technicians ● Cutting-edge technology and machinery ● Transparent, honest pricing ● High customer satisfaction rate ● Google-guaranteed business ● Over 180 5-star reviews across Google, Facebook, and Thumbtack ● Awarded a Top Pro badge twice on Thumbtack

I engaged Oxi Fresh Carpet Cleaning services with high expectations, hoping to revitalize one room…read moreof carpeting and three staircases in my home. Initially, I was pleased to welcome a seemingly kind and personable cleaner who assured me of her capabilities. We discussed the job, and I expressed our expectations for a thorough and satisfactory outcome. After about one and a half hours of work, she presented the supposed results of her efforts. Unfortunately, the "cleaning" she claimed to have done left much to be desired. Despite expressing our dissatisfaction, she insisted that the carpet was as good as it could get and promptly collected payment before departing. Upon closer inspection, our disappointment grew. We discovered areas on the stairs where the scrubber had seemingly been left too long, resulting in what looked like burn marks. Seeking a genuinely clean, fresh outcome, we took matters into our own hands, using a Simple Green solution in our Hoover. The stark difference between the areas we cleaned and those Oxi Fresh deemed "clean" was undeniable. In an attempt to address the issues, I reached out to the company, detailing the problems and requesting a redo of the job. Shockingly, I was informed that any warranty was voided because I had used Simple Green, and they refused to rectify the situation. Despite my plea, the owner declined to address the larger carpeted area but reluctantly agreed to redo the stairs. Undeterred, my wife and I spent hours scrubbing the carpet ourselves with an eight-year-old Hoover. Surprisingly, our efforts yielded impressive results - the carpet looked new and smelled refreshing. This disappointing experience with Oxi Fresh Carpet Cleaning in Knoxville, TN, has taught us not to rely on their services again. I share this story in the hope that others will not fall prey to similar frustrations when seeking carpet cleaning services. This is a link to a short video showing the dirt that was pulled from our carpet just two hours after Oxi Fresh Carpet Cleaning of Knoxville left our home. https://youtube.com/shorts/NGLTagVkVRA?feature=share As a side note, a gentleman came to our home four days later and recleaned the stairs. He was very nice and did a good job getting out the stains and dirt the other person left behind. Makes me wonder what the outcome would have been had he done the entire job. I guess I'll never know. I give 2 stars because of the person who came back to help. But overall it was an awful experience.

Quick response, easy to work with and carpets look great! I was happy with the updates on the day…read moreof in regards to ETA.

I was ready to get rid of my sectional because it looked terrible. But I am so glad I didn't…read more Captain's Cleaning did a FANTASTIC job. They cleaned my sectional, ottoman and area rug for a reasonable price. My furniture and area rug look new. I highly recommend them without any hesitation. They arrived as scheduled and went above and beyond. Wonderful customer service!

From the owner: At Captain’s Cleaning, we pride ourselves on after hrs commercial cleaning while, providing expert…read morecleaning services for hardwood, LVT, RVs, automobiles, natural stone, area rugs, tile, grout, and upholstery, as well as floor polishing and sealing and of course we do residential . What sets us apart is our unwavering commitment to quality and customer satisfaction. We believe that "It's not clean until it's Captain Clean!" Choose us for meticulous attention to detail and a dedication to making your spaces spotless and fresh.

We contracted with SS to clean our dryer duct and install a new vent and vent-flap to prevent air…read morefrom coming back into the duct from outside. They did a great job! A little more expensive than I anticipated, but the work was well done, and I'm pleased with it.

Excellent! I was very impressed with Stanley Steemer from start to finish. I had to get my Dryer…read moreVent Duct cleaned out and was not sure what to expect. The technicians, both Gemond and Austin (aka John) were extremely professional, polite, explained what they will be doing, answered all my questions and concerns, and cleaned up after the job was complete. They worked so well as a team! I could not believe what came out of the vent, see picture. I told them that I wanted to keep the dirt so that I could take a picture of it and share it with all my friends. This is a fire hazard and it is extremely important to do this once a year. I highly recommend homeowners to use this company to get the job done right! Thank You.

Today Marshall cleaning survive came out to clean 1500 square feet of carpet in our home as well as…read morea large sectional custom couch. The service tech Jack was about as professional and hard working as they come with an exceptional Attitude. He ran into a technical problem with the equipment but quickly found a solution to the problem. We have four dogs in the family and a new puppy whom has had a few accidents. Jack used some pet treatment some deodorizer and then proceeded with high steam cleaning. He took his time and worked hard to make our house smell new again. I was skeptical at first but completely satisfied when they were finished. I will definitely use Marshall cleaning service again and most definitely ask for Jack. I think the Marshall cleaning service team for coming out today I couldn't be happier!

If the person driving your truck is a reflection of your overall business, then no one should use…read morethis place. Got severely tailgated and then mocked by your driver with a rude hand gesture after I merged on the highway. 10/10 cannot recommend Marshall Cleaning Service.

They came out to clean and easily could have taken our money. They were honest enough to tell us…read morethat we were wasting our money. If we have the need to have our carpets cleaned in the future, we will definitely go with this company.

I own a local Restraunt and red wine was spilt on one of my sofas. It had sat on the sofa for 2…read moredays while we were closed, so I was nervous. They came in the day we opened, and were able to clean it completely and put more scotch guard on it. They stayed and brought in a dryer to dry it out and left no mess in their path! Their magnet is on our fridge for life! Thank you guys for doing a wonderful job!