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    Fresh Flame

    4.3 (4 reviews)

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    The Red Bird

    The Red Bird

    4.5
    (32 reviews)
    0.4 mi

    I used to eat here often when The Red Bird was brand new. Back then, the portion sizes were…read moreactually fit for a human and left me feeling full, but now they are seriously lacking. I went there today to pick up an order I placed through Uber Eats. Usually, when you pick up an Uber Eats order yourself, they don't require a verification code. However, when I went to the front and gave my name to the cashier, she asked if I had proof of the order. I told her no, as I had ordered on my computer and didn't have a code. She insisted she needed verification. My phone wasn't working at the moment, which I don't blame her for, but the way she handled the situation was incredibly frustrating. I waited 20 minutes before I actually got my food. The cashier stood there talking on her phone, claiming she needed to ask her manager, but she never actually did. I didn't hear her explain the situation or ask anyone for help. Instead, she just stayed on her phone and eventually slid the food over to me. There was no apology for the wait, no "here you go," and no "have a nice day." She just slid it over with a smile while still chatting on her phone. It felt like she was purposely inconveniencing me. As soon as I mentioned that I had my ID to prove who I was, it was suddenly no issue, and she handed it over without ever checking with a manager. Very disappointing experience. While the food itself still tastes good, it is simply no longer worth the money or the poor treatment. I never expected over the top, bubbly customer service, the staff that used to work here would just get the job done without the fake enthusiasm, and that was perfectly fine. But there is a massive difference between a worker just trying to get through their shift and one who actively goes out of their way to keep you waiting while talking on the phone. Between the disrespectful service and the shrinking portions, this place just isn't what it used to be.

    Hands down best chicken sandwich spot- consistent, straight forward and fairly priced…read more Service is great and you can get 2 chicken sandwiches and fries for like 13 bucks AND it's delicious. I get hot and extra hot- perfectly spicy without regret. The building is modern and the vibe is clean and comfy room for groups or just yourself. I love this place HIGHLY RECOMMEND! Any time I'm in temple terrace I come here.

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    The Red Bird
    Hot Chicken Sandwich.
    Hot Chicken Sandwich.
    Cashier Station and Unlimited Sauce

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    Cashier Station and Unlimited Sauce

    Fresh Flame - mideastern - Updated June 2026

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