2 yrs ago they were decent. But service has dropped. The driver to my NE DC location tonight is…read moreclearly illiterate, ignoring blatantly easy delivery instructions. Then when the app asks for feedback, when it detects negative response, the app has a malfunction. Bye

Waste of time.... my husband and I have ordered from GoPuff about 4 or 5 times. Each time the…read morecustomer service became more terrible than before. If you live in a condo, don't even bother expecting them to actually deliver it to your door, Hence the reason for ordering delivery. This last time was the last straw... the delivery driver was rude and had an attitude when our order arrived. She insisted that she would only meet us half way because she didn't want to come to our floor and then hung up on us. Thank god my husband has patience because I was about to make a sly comment about how she needs to fix her attitude. Will not be ordering from this app again

I'm already a fan of insomnia cookies, but the one in Georgetown is top-tier! The cookies are…read morefresh, yummy and hot; what more can I say? Next time you visit, ask for Aggie. Such a polite, warm spirited, and friendly person; also she recommends the best cookies. Her favorite is my favorite now. (Double Chocolate Chunk duhhh) Just go there!

I absolutely love Insomnia cookies. They're always made fresh and satisfy my cookie cravings. I…read morelove getting milk with the warm cookies. It's a little nostalgic for me. The customer service is good. Quick warm greeting and patience while you decide what to get. Everything always sounds yummy!

I have requested cancellation through their website and email three times and have attempted…read morecalling. I continue to get charged over $100 per week. Their vegetables are dry and don't taste good. I do NOT recommend this company.

Not impressed by the meals whatsoever, I could have made these at home easily with SO much better…read moreflavoring. I altered almost every meal before I ate it and I threw away a few because they were just so bland and did not look appetizing. Now for my real concern with this company, I was given a gift card by some friends to use for meals after my mom died. Nice gesture. The problem was, 1) the gift card has an expiration date?? 2) you cannot just use the gift card one and done, you HAVE TO subscribe to the service for bi weekly or weekly meals - not what I'm looking for. After one meal delivery that was quite underwhelming, I attempt to cancel the "subscription" (the online interface is not very user friendly) and they deliver the meals anyways, I get them to take it back and they do so, but the charge remains on my card. In 2 weeks, they try to deliver AGAIN. I ask them to please take back the delivery as I have several times online and via email and text asked them to cancel this subscription. This second charge is removed, but the first one is still on my card 2 months later. I've sent many many emails following up on my concern and requesting a refund to no avail. The $200 charge remains on my card for meals that they took back immediately upon delivery. I would not recommend these meals or this service to a friend.

Good meal service. Enjoyed most and will try other selections soon. Good experience overall-most…read moremeals can serve two or have left overs.

These folks are absolutely incredible! The meals are…read moreexceptional as is their delivery program. If you are busy and don't have time to prepare meals, you can depend on these guys to make it happen. We have been using them for over 6 months and never an issue!

We love Chef B's weekly meals. Food is so delicious and just perfect for my family as we are all…read moresuper busy and don't have time to cook. The food is farm to table and always arrive in neatly packaged containers every Sunday evening so we have dinners stocked to enjoy the following week. I have had meal services with others before and this is by far the most skilled cooking of farm to table meals. I think it's a good value. One recent review I read was really not fair about "scam". That's just not true but I understand the frustration that led to a misunderstanding. I know the owner/chef was busy and working to try improve their marketing, ordering app, and communications. It's a small business so you just have to contact her directly if there is an issue and she will take care of it. I did that every time and I was patient because I want this good cooking to last to feed my family. Seems like great people. I've spoken to her and met the staff who deliver food to my house. We look forward to ordering each week!

This business owner is a scammer! Don't be deceived by the older reviews left for the past owner of…read morethis business. The new owner is a scam artist! I made a mistake of signing up for 4 weeks of meal delivery, and now I am out of hundreds of dollars. The first delivery was 2 days late and required multiple attempts to contact the merchant to get the ordered meals. Week 2 meals were delivered but be aware, if you happen to be in the shower when they show up with your delivery, they won't leave your meals on your secure porch and will just drive away with your order. Week 3- NO DELIVERY, NO CALL, NO EMAIL. Again, I had too contact the merchant to try to figure out where was my food. Days later got a response that they had an issue with their refrigerator and simply neglected to let me know!!! With over a thousand dollars already tied up with this merchant, I had to scramble to purchase food for my family elsewhere. Due to the "NO CALL NO SHOW" for the week 3 delivery, I politely asked the chef to immediately refund me for the remaining 2 weeks worth of food that wasn't delivered. I explained that because they failed to honor their contract, I had to make other arrangements for the meals. The merchant NEVER REFUNDED me for the remaining 2 WEEKS worth of food that they NEVER DELIVEREDA. I ended up having to contact my credit card company, and guess what? The merchant is lying to my credit card company, claiming they delivered all 4 weeks worth of meals! I am reaching out to the Office of the Attorney General and filing a fraud complaint next. Stay as far away from this thief as you can!

The concept is great--being able to order from multiple "restaurants" in one place is super…read moreconvenient--but the execution has been pretty underwhelming. I've tried a handful of spots, and the only one that really stood out was Hanu Poke. The portions are generous as I was able to make two meals from my order. The other places I've tried--Detroit Brick Pizza, Streetbird, Wing Trip, and Tejas BBQ--has been just okay. My latest order from Tejas--brisket and BBQ pork sandwiches--was better than fast food, but nothing special. The app is easy to use and gives good order updates, and prep usually takes about 20-30 minutes. Pickup is hit or miss--sometimes it's ready on the shelf, other times you have to ask someone to grab it. I usually do takeout, but the space itself is clean with some seating--just a bit sterile, and there's basically no service beyond pickup. Biggest thing is managing expectations. It's not fine dining--just a step up from fast food, with slightly higher prices.

On paper - love the concept of this place and the menu items…read more It's a ghost kitchen but worse. This VC backed company has premade food sent from a centralized distributor and heat up in a commercial microwave I assume. If you love airline food and TV dinners, this could be your jam. The retail store are soulless and horrible service. I'm guessing they expand too quickly and then fail. I tried a few things and found most things to be flavorless or obviously not freshly made.

This is my first time trying a meal delivery service. I am just about to start a major kitchen reno…read moreand didn't want to eat take out every single night, so I decided to give Chef Swole a try before the reno starts. I have to say, my husband and I are VERY pleased and have gone past our one week "trial run" and are now entering our third week. First, I feel like I spend wayyyy more money than this at Whole Foods every week, and only get a few meals out of it. Second, I am a working mom, and by the time I get home after being stuck in traffic, cooking is the last thing I want to do. Dinner is done, and I can spend more time with my daughter when I get home. Third, the food is really, really good. Ingredients are high quality and what I'd make at home if I had the time. Fourth, portions are awesome. We signed up for the deluxe, and I split my meal with my daughter (15 months old) and I am more than full. My husband is always full off of one meal too. Sometimes for lunch we will even split a container in half and be fine (and we get more meals out of it!)

I've ordered 3x now I believe and I would have to say the last delivery was the absolute best. I…read morelove Asian foods and he hit it out the park that week. Food taste: In other weeks, I've had to add my own sauces. I always order the deluxe portion for 20% more food because the regular size is too small for me. I cook and add more veggies because most prepared foods don't give me enough. The only thing I needed to add to these last meals were a pinch of salt, but this makes sense because the food is made for all types of people. Delivery: I love the fact that the food is delivered to my doorstep. They deliver on Sundays and seem to be providing service every other week now. There are 4 options available but you can adjust how many servings you want of each meal. Service: No issues and I get a prompt response each time.

The food is really good I love their food…read more Although, there is a caveat. I order with delivery services and my order is wrong every time. I've ordered this more than 5 times in multiple months and it is ALWAYS wrong. I'll still order cause what I do get tastes great but it's like ordering a meal from a roulette wheel. Quite annoying. UPDATE: have ordered twice since. One time order was perfect. Second time order was very wrong again and came ice cold! Would now strongly recommend you don't order here.

The good: pick up was easy and ready on time. Huge portions!! The meat was heavily seasoned and…read moregood. The side dips (ranch and queso) were really tasty. The OMG Cookies were delish. The bad: the Helladilla was just chicken and fries in a tortilla - hardly and cheese. Way too many fries. The SoCal Asada Fries didn't have any of the sautéed veggies mentioned, just meat and sauces. Overall they just weren't that good. I'm glad I tried this but won't be ordering there again.

Ordered online for pick up during their grand opening. Got a custom salad from Royal Greens and…read morethey packed it up. Salad was great and I would definitely come again to try out the other food.

The food was great, the manager helped me with my order. The cashier named Ariel was very rude to…read moreme she kept rolling her eyes at me the whole time and rude. The setting was great and the lobby was clean

Rave reviews aren't my style but Jamie-Claire Chau, owner of…read moreMeal Mate DC, deserves one. Chef Jamie prepared a Vietnamese Spring Roll fest in my home for 10 people, and we're still raving about the evening. The food was delicious, and how she put the meal all together was amazing. All the food was prepared in our kitchen. A few dishes were grilled table side, and she taught us how to make our own spring rolls. She furnished everything, including printed menus personalized for each guest. Her menu included a variety of dishes, such as lemongrass mussels, crispy fried noodles with seafood stir fry topping, chicken skewers, sugarcane shrimp, grilled fish in banana leaf and fried spring rolls. Chef Jamie is five star and highly recommended.

We have been using Meal Mate since May, and Jamie-Claire has been wonderful! She welcomes feedback,…read morelistens to requests, and brings us new foods that we would not normally consider - but have welcomed and loved! We also like some fresh bread and what she provides is not only fantastic, but fits the menu perfectly! Highly recommended!