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Fresh & Clean

1.0 (1 review)

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8 years ago

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First American Carpet & Floors

First American Carpet & Floors

(18 reviews)

First American Carpet & Rug Provided Exceptional Quality and Service…read more Lured by a military discount and rebate promotion, we endured a frustrating and time-consuming experience from Lowes Home Improvement. After multiple visits to the store and dealing with conflicting information on process and cost, we had enough and returned to First American Carpet & Rug, where we first bought and carpeted our home in 1984. Derrick competently presented us with quality carpet options and offered a great deal, including high-rated quality padding with a moisture barrier. This padding enhanced comfort extended the carpet's life, and improved insulation and soundproofing. The most rewarding aspect of working with First American was interfacing with only two people, Derrick, and the installation team, and receiving consistent information. Derrick personally visited our home to precisely measure the bedrooms, hall, and stairway. Jose, the son of Orlando who installed our carpets in 1984, led his team of experienced installers who must have exceeded industry standards and best practices. They did an outstanding job, with seams strategically placed to be inconspicuous and the carpet cut accurately around edges and obstacles, transitioning smoothly to bathroom tiles. Within an hour of project completion, Derrick made a follow-up visit to ensure the carpet met all workmanship standards. He emphasized the importance of proper stretching to avoid potential wrinkles and was pleased with the tight stretch and his precise measurements that minimized waste and ensured a perfect fit. We will always rely on First American Carpet for our flooring needs.

I just had the pleasure of working with Derrick and his team from the Woodbridge location. The…read moreshowroom had a wide variety of flooring options and our floors look exactly how we wanted them to. We even called them back to floor the rest of our first floor. The installation team was very professional and fast, without missing attention to detail. We are so grateful for their work!

Fresh & Clean - carpeting - Updated May 2026

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