Car was stolen from the lot due to the employees negligence. I don't recommend bringing your…read morevehicle here if you want yo keep it.

I have a 2018 Chevy with a 6 speed transmission and these seem to be prone to overheating as Chevy…read moreput a thermostat on the transmission and the temp of the thermostat is too high. So as I have learned heat causes transmissions on this vehicle to fail more often than necessary. I called Hecktor and he got me right in and got the thermostat changed out in about 20 minutes as I waited for a very nominal fee. It was great and he is a very nice and honest manager. I would take anything to these guys. The shop is awesome as well. Now I can pull my bass boat around without seeing 200 degrees Fahrenheit on my digital transmission temp reading when driving. It now doesn't get over 150. Thanks so much team.

I think that lens auto is the most honest repair shop I have ever been to. I am a very easy…read morecustomer to take advantage of because I do not know the very first thing about automobiles. On top of that - I can be very annoying with my anxiety, because as many know, car repairs cause immense financial stress, especially for a young adult like myself just coming into financial health. They will NEVER do a repair that doesn't need to me done, or upsell you without consent. This should be baseline, but I've experienced this so many other places, especially in Kirksville. The price of replacing my radiator had me feeling physically sick for days because I had no idea if it would total my car or not. They worked around the budget that I had said to find the most workable price for me, and then when my transmission shot in my car 2 weeks later, they found a way to connect a minor transmission repair to my radiator and gave it to me for free. Saving me, what could have been, 100-1k at other stores. Their customer service is off the charts, very knowledgeable and professional. I will continue to bring my car here for the coming years.

I have found Lens automotive to be very honest and helpful with the care of my families cars. Since…read morebeing recommended to them 8 years ago I go to no other even for tires I stopped using Costco. They are great.

Fast ship, BCM plugged right in, worked perfect. Could not ask for anything more.read more

The FSCM worked. HOWEVER, although explicitly saying, at the time "all orders are shipped USPS…read morePriority" on the webpage, someone shipped it UPS Ground, which took an EXTRA SEVEN days beyond the three it should have taken, to reach me. This cost me $480 for a rental car while truck was down. I wrote them immediately upon receiving tracking number, suggesting strongly they send another one quicker as the website promises (I would return the first when it eventually reached me.) They shrugged and replied, Too bad, we aren't responsible. Now with an attitude like that toward service, imagine what will happen if your FSCM or other part has a legit problem. Can't recommend them.

Shitty service! Josh baker stole from me! Not worth the time or effort of saving your money, go to…read morea real mechanic. Josh runs his "shop" from his home so he'll make excuse after excuse.

If I could give 0 stars I would. Josh Baker is a scammer. The phone number listed online is his own…read morepersonal phone. Not professional at all. He is the only one in this "business" and runs it out of his home not a shop. Asked me how much money I had to see if he was "waisting his time".He offered to help fix my breaks when originally he said he was just going to come over to check out my situation. Apparently I needed a new water pump. Keep in mind my car has been sitting for a year and not many people have been able to get it up and running for me. Me and my girlfriend are broke college students, so getting money to repair a car isn't easy. Gave this guy $435 for parts and additionally my battery that he was supposed to change out for me because it was draining and come back the following day with it. Never happened. Called multiple times and texted multiple times. "Lost his phone" for almost 24 hours before responding. Told me to be patient after taking my money. Was nothing but nice and still was treated like shit. He has a "discount" from autozone and Orileys but will tell you the employee at an establishment ordered the wrong parts or for the wrong car. Don't test your luck because you will be screwed. He attempted to get even more money out of us and we have filed a police report due to this so called business man. Receipts and everything were kept. He may be able to do simple things , but he is by no means a man nor a real mechanic. A con artist that uses people's life situations, and makes them even worse. Me and my girlfriend are out so much money. We even had an agreement and he didn't follow through. A pussy ass thing to do. Don't do business with this guy as a whole bc it is not a real business. He is a bitch if you will. Neglects everything you ask and tries to steal everything you have. We are out a car with no battery and $435 worth of parts. Don't be stupid or naive and use the benefit of doubt no matter the stories. Don't take the risk no matter how desperate. Save and do it properly. This was not an experience, this is a nightmare. This is my 8th repost because he deletes like a little bitch Everyone needs to know what you did and will do to others. Two can play at this bud.

I don't usually write reviews but this was an absolutely horrible experience. My car ended up…read moreneeding to go to three different mechanics after their "service" and costed me twice as much. Another mechanic actually said, in writing, this was gross negligence due to the amount of things put back together incorrectly. They don't know what they are doing. I drove my car to the appointment and then when service was "completed" it was not able to be turned on and needed to be towed! We actually thought parts were stolen off my car given the amount of issues. I was then repeatedly threatened for payment (while my car was broken down because of them). they could not even turn the car on to check to see if their work was correct. I was told "it doesn't matter if you aren't happy with the service". My car was worse than when I left it with them, I couldn't turn my car on and it took a specialist to figure out what they had done. Horrible, a nightmare, please don't use them because they will do a botch job and then threaten you for payment.

From the owner: We provide mobile automotive roadside assistance, repair, and maintenance. We offer a quality…read moreservice at an affordable price. We come to you wherever you are to get you taken care of.

I hate writing this because I know how busy they already are, and how much I will have to wait to…read moreget my car in (if everyone finds out how great they are.) But seriously, they are the best. If you need an honest, knowledgeable mechanic that won't oversell you on anything unnecessary, go to Len's. On numerous occasions, they've told me I didn't need the high priced service or product the dealer said I did. The entire staff is great from Jon, the owner, on down. They know me by name, and they know my car inside and out. I won't take my car to anyone else, and you shouldn't either.

I took my new to me car of three months with a bad alternator. I got a lot of support from Mat and…read morewas able to get my truck repaired. Both Mat and Katie were very helpful I hope that I will not need their service too soon but I feel comfortable going to them for help.

These people are not trustworthy. If I could give them a negative rate, I would. They gave us so…read moremany stories/reasons/excuses/lies for not completing the job. By the way, they were commissioned to build a transmission/engine/wiring, none of which was finished. They called us to inform that they will be either closing or relocating at the end of the 2025 year after having the car for 3 years. We have our car back. We will have to sue them small claims court in order to get our money back. Do not go to this place. It is a complete scam.

From the owner: We are a custom performance and automotive repair shop and do all your regular car work!! We…read morespecialize in late model LS swaps with a strong history of mopar swaps as well. We have excellent custom exhaust capabilities and offer full PC tuning

I have a 2017 Nissan quest. now mind you my van went in on 4/7 and by 4 no one called me about my…read morevan. I work at JCH so luckily I walked to pick up my van. keep in mind I had to walk. Anyway, I get there and I was showed a vent that was torn. I said ok fix it and they said it wI'll be ready on 4/8. So I paid the $1,400 + the $167.00 add on while I was there Paid in full!!!! Then on 4/8 I got a call from Lisa that now all of a sudden I don't have power to start my vehicle, they said they had to jumpstart it sooooo, they couldn't tell me this yesterday and I end up having to pay more money on the day I can hopefully pick up today. So if they had to jumpstart it this morning (parked overnight), in their garage, to finish working on it from yesterday 4/7 they must have left something on all night or a door open or ignition was on with keys inside the van. This shit not adding up

They got my car in quick and got got me back on the road fast. They were very friendly and helpful!read more

Half the hourly rate of any local car dealer. Are you kidding, I had to try these guys. When I…read morewas given a recommendation to take my 2015 Honda to Masters Touch Automobile, LLC in St. Peters, MO I liked it so much I wanted to be sure I everyone knew. Not only did Masters Touch Automobile get me in within an hour but completed the repair in 2 hours. Best part is they were half the price of a large local chain of repair locations. Their hourly rate is $50.00 an hour lower than most shops and $75.00 lower than dealers. Its like paying 1980 prices all over again. If you have one of those labor intensive auto repair where the parts costs $30.00 but the labor is $400.00 to install it, you gotta try these guys. (They seemed to build my Honda around my starter so I gave up quick) I don't know how they do it but I am glad I found them. The drive I made from St. Charles, MO for my auto repair was worth every penny. The owners name is Bill and he will take great care of you. Tell him Jim on Yelp sent you. He is kind of old school and needs to know that people actually read these reviews.

Gave me a "complimentary" oil change after fixing a coolant leak in my car. All seemed good until I…read moretook it to my dealer for its next oil change to find out they had completely stripped my drain plug. The dealer said they likely used a power tool to speed up the process. My "complimentary service" ended up costing me $700 in a new oil pan. I called them to express my frustrations and they said they would call me back after they talked to their owner....never took down my name, phone number, or any information that would allow them to call me back.

Called yesterday to schedule an appointment for an oil change and got right in for the following…read moreday (my choice) staff was very welcoming and professional upon arrival and made suggestions on other services I should look into. Considering with my car dealership deal , I have to get my services done here regardless so I agreed upon the oil change and tire rotation . I haven't had any problems and plan on keeping my car service needs at the breakdown prices of service as needed. Location is great. Service is speedy and waiting area is female friendly lol. They added a Wi-Fi access point now so that is a added bonus.

Run beware, they are predators for the black community and especially lower income. They advertised…read morea car at one price when they found out I was paying cash and didn't need their ridiculous high priced financial support they added 4,000.00 more to the selling price as a punishment for not allowing myself to be ripe off with their financing rap charges and have excellent excellent credit score. I wouldn't get out fast enough. They wasted three days of my time. Yes they play around for the longest time having you wait around for nothing. People run do not walk keep driving do not use this business. I am so glad I have alot of sense I picked up on their poor disgusting business practices to steal from the less fortunate and unassuming buyers. Shme on them. I will be lodging an official report on this business in Jefferson City. People do your research on businesses and check reviews and BBB consumers complaints. I failed to do this prior to my interactions with them but I felt the bad juju that last day and got the hell out of there. People do not sign anything go find a more ethical business